Trusted Agent profile · Bitterne, Hampshire
Verified
★★★★★
318 reviews across 2 platforms
3 West End Road, Bitterne, Hampshire, SO18 6TE
Part of Enfields, see every office.
Enfields's office in Bitterne, Hampshire, at 3 West End Road, is rated 4.8 out of 5 across 318 reviews on two platforms, including 242 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Enfields won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 45 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 15 from buyers
Within the last 18 months have bought a house via Enfields, let that house via Enfields, are in the process of letting a flat through them & will not hesitate ...Read all 2 from landlords
Adam , as just helped me to get a flat in Woolston, which was just where & what I required. It was all done quickly & with no fuss, just as it should be, all ...Read all 2 from tenants
Enfields is a respected Estate Agent based on the bustling West End Road in Bitterne. The Bitterne office was enfields first, opening in 1999 and covers all aspects of residential property sales. We work closely with our colleagues in the Central and Shirley offices meaning we all have all of your Southampton property needs covered. We are renowned for hard work, passion and results. To achieve this our staff of property experts are professional, determined and trained to deliver exceptional customer service who aim to assist you with open and honest communication. The sales team in Bitterne have an encyclopedic knowledge of the local area and there really is no one better when it comes to matching people to property. Together, we've helped enfields become the estate agency of choice for the thousands of homeowners and buyers who continue to turn to us when it's time to move, invest, and build.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bitterne office, from every platform, shown as written. First names only.
5/5
View AgentsBrilliant
I would highly recommend Enfields. They are friendly, professional and highly knowledgeable. Nothing was too much trouble at all.
Hi Thank you for your lovely review. Both myself and Adam appreciate this Kind Regards Kevin
5/5
View AgentsFirst class, excellent.
First class service selling our property. Excellent at keeping us informed every week. Thank you!
Hi John Thank you for your kind comments they are appreciated. I am glad we got this one to the finish for you. Kind Regards Kevin
5/5
View AgentsExcellent service
Superb service, would definitely recommend. Reasonable rates with an excellent customer service. smooth process.
Hi Tamara Thank you for your review and kind words. This is appreciated. Kind Regards Kevin
5/5
GoogleI could not fault the service I received from Enfield. Louise truly went above and beyond during the whole process. The contact was unrivalled and kept everything strait forward and stress less. would highly recommend
5/5
View AgentsExtremely helpful and trustworthy.
Although we did not sell through Enfields this was perhaps a mistake and if in the future we needed to sell we would use the Bitterne branch without hesitation. They helped us with a few issues we had and could not be more helpful .
5/5
GoogleBuy our first home with them, very nice people
Hi Yu - Thank you for your great feedback, we appreciate you taking the time to do this - Kind Regards - Enfields
3/5
GoogleLet down by poor communication
Hello, thank you for taking the time to leave your review. I am sorry to hear you have received poor communication, I would like to hear from you in greater detail if possible. Could I ask you to please email kevinashley@enfields.co.uk or call the office on 02380 425925 so that I can address your concerns. Kind Regards - Kevin Ashley
1/5
View AgentsNo call back
Tried to book a viewing, unhelpful and never returned my call
Hi Julie Thank you leaving this review. I am so sorry that nobody got back to you. Could you please give me a call on 02380 425925 or email me at kevinashley@enfields.co.uk and I will resolve this for you. Kind Regards Kevin
5/5
GoogleLovely staff very helpful
Hi Katrina, thank you for your review, we appreciate you taking the time to do this. All the best - Enfields Bitterne
5/5
GoogleGreat support from Louise whilst buying our first home, couldn't fault the service we received.
5/5
GoogleGreat support from Louise whilst buying our first home, couldn't fault the service we received.
5/5
GoogleDedicated and professional estate agents. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleTypical website for local properties
5/5
GoogleVery helpful
Thank you Mr Jenkins
4/5
GoogleRating only, no written review.
Thanks for your review :)
4/5
GoogleRating only, no written review.
Thanks for your review :)
2/5
GoogleNot impressed
Hi David, I'm sorry to hear that you're not satisfied with our service. We always aim to deliver a great experience, and we regret that we didn't meet your expectations. Could you please provide more details about your experience? We value your feedback and would like to understand how we can improve.
5/5
GoogleRating only, no written review.
Thank you Emma
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service.
5/5
GoogleRating only, no written review.
Hi Erin, thank you for your review. We do appreciate this.
5/5
GoogleRating only, no written review.
Hi Chris, thank you for your review. We hope you will enjoy your new home
5/5
GoogleRating only, no written review.
Hi Jodie, thank you for taking the time to leave your review. It is appreciated, Kind Regards Enfields
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Enfields's Bitterne office has 318 reviews across two platforms: 242 on Google, 76 on View Agents.
Enfields Estate Agents is rated 4.8 out of 5 across all 318 reviews, and 4.8 out of 5 on Google from 242 reviews.
45 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
15 reviews from buyers, rated 4.5 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.
Enfields Estate Agents, 3 West End Road, Bitterne, Hampshire, SO18 6TE.
