Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll staff were really helpful, especially Emma. No question was too silly and you were always updated with any developments. Responses were fast and always dealt with any issues/ concerns promptly. Emma often went above and beyond to make the letting process as easy as possible for a novice landlord like myself. I would definitely recommend their services.
Amy · 15 January 2017
★★★★★ 5/5
allAgentsBig thanks to Mili, Izzy,
Big thanks to Mili, Izzy, Emily and the whole Lettings team at CJ Hole for being so supportive and professional! I am a first time Landlord and these guys helped me get everything in order and even went out of their way to help when the tenant locked themselves out!! Thanks again.
Natasha Seamons.
Natasha · 3 December 2019
★★★★★ 5/5
allAgents"Big thanks to Mili, Izzy,..."
Big thanks to Mili, Izzy, Emily and the whole Lettings team at CJ Hole for being so supportive and professional! I am a first time Landlord and these guys helped me get everything in order and even went out of their way to help when the tenant locked themselves out!! Thanks again.
Natasha Seamons.
Natasha · 3 December 2019
★★★★★ 5/5
GoogleHaving dealt with a few different estate agents over the years, I recently had the pleasure of working with the team at CJ Hole in Bishopston. Very professional, personable and we always felt that they had our best interests at heart. Excellent service - so our thanks to Andy, Joe, Amy and the rest of the team
Lisa · 15 January 2018
★★★★★ 5/5
GoogleThe agency staff are incredibly polite, diligent, and responsive. Working with them was a positive experience. I highly recommend this agency for their professionalism and reliability. Finding a rental home was smooth and pleasant with their assistance
Sona · 28 February 2024
Agent replied · 29 February 2024
What a lovely review to read, thank you so much for taking the time to write it, such lovely feedback for the team!
★★★★★ 1/5
GoogleFacilitated an overpriced house in a dangerous area and were difficult in the booking process often threatening to ensure the house got sold to us, even saying that we'd loose the house unless we agreed to the landlords terms to pay £50 for wifi a month when previously wifi/broadband was listed as not included. No faith in this company to not oversell low value.NegativeValue
Alex · 29 June 2021
Agent replied
Dear Alex, we’re really disappointed to hear that you were not satisfied with your experience at CJ Hole. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and improve our services if and where it is needed. In order for us to further understand your dissatisfaction we would be keen to hear from you directly to learn more about your experience and address your concerns. If you would like to call or email us on (0117 9232 888 / bis.lettings@cjhole.co.uk), we would very much welcome your correspondence. Emma Cox, Lettings Operations Director
★★★★★ 5/5
GoogleEmma and the team have been brilliant in letting my flat. They have organised the paperwork excellently, so we are fully compliant with all the required legislation. They were also excellent in reviewing the credit quality of the potential tenants, advising on the most appropriate tenants and taking additional security to help secure my position as landlord.
Ashley · 21 November 2017
★★★★★ 5/5
GoogleAn amazing team, very efficient process. I was kept informed all the way through the process. Andy initially valued the property and from there on in Morgan sorted out the viewings. Once I had an offer Rowena took over helping to push the sale through. A great experience.PositiveProfessionalism
Dan · 13 June 2021
★★★★★ 5/5
GoogleI have worked with the great team...I am happy about everything, I would highly recommend CJ Hole to everyone always.
Nwabisa · 12 December 2024
Agent replied · 28 January 2025
Thanks so much for taking the time to write a Five Star Review Nwabisa, the Team really appreciate your feedback!
★★★★★ 1/5
GoogleThe property we rented had Lead water pipes, leaking conservatory, rotten floor joists.
Jonathan · 14 March 2025
Agent replied · 15 March 2025
Dear Jonathan, we are really disappointed to read that you are not satisfied with your experience with Cj Hole, we welcome feedback good or bad. Unfortunately we cannot find details of you on our system, please can you contact us directly so we can look into this - jeni.ponting@cjhole.co.uk we look forward to hearing from you.
★★★★★ 5/5
GoogleI have rented a property through CJ Hole for many years. I just remortgage my Buy-2-let mortgage through their in-house advisor Barry. All well quickly and smoothly and it has saved me £100‘s per month!
Definitely recommend them.
Steven · 19 January 2024
Agent replied · 19 January 2024
Hi Steven, Barry is glad to be of help and to ensure that you are now not overpaying for your mortgage. We are so pleased we are able to assist with not only the rental aspect but the financing. Thanks so much for taking the time to offer us a review .
★★★★★ 5/5
GoogleProfessional & courteous service this year as always from Isabella and the team at cjHole, Bishopston. Congratulations on winning all 3 of our Student Lettings this year (again) and thank you for competently handling the contractual impacts of delayed building works on one of the properties. I look forward to many more years of working with you.
Mark · 11 June 2016
★★★★★ 5/5
GoogleLooking for a house to rent has never been this easy and stress-free. Chloe Fletcher was so helpful every step of the way, provided me with all the information I needed, all the while being super lovely! Would definitely recommend her!PositiveProfessionalism
Brussel · 2 June 2022
★★★★★ 5/5
GoogleCJ Hole always has been very supportive and helpful, We have always work with them since we bought our little flat, so they always look for new tenants for us and we have to said we never been disappointed with the great service they offered. There is a lovely team working at the Bishopston Office, great job.
Vanesa · 16 January 2016
★★★★★ 5/5
GoogleFrom start to finish the team have been so efficient, friendly and communicated well at all times regarding the sale of my apartment. Highly recommend CJ Hole in Bishopston. A huge thank you to Andy, Alex, Rowena, Morgan and Aryan.PositiveResponsiveness
Lynsey · 6 July 2022
★★★★★ 5/5
GoogleHave just used CJ Hole for our purchase and sale of our own property. Have found the team very professional and responsive. Alex at the sales end, and Rowena our sales coordinator were supportive and helpful. They remained calm and encouraging throughout what can be a stressful time. Would definitely use this team again.PositiveResponsiveness, Quality, Professionalism
Jane · 14 June 2022
Agent replied · 13 June 2024
Such kind words Jane. Thank for you the feedback.
★★★★★ 5/5
GoogleI had a great experience with CJ Hole, Magdalena Marciniak was our agent and she was super helpful and extremely lovely, she helped us through the entire process and always made sure we knew exactly what was going on.PositiveResponsiveness, Professionalism
Sofi · 9 June 2022
★★★★★ 5/5
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Kelvin · 4 April 2023
★★★★★ 5/5
GoogleHaving used the firm for letting for more than 10 years and then recently on the sale of the property highly professional and customer focused service throughout
Emrys · 17 July 2024
Agent replied · 20 July 2024
We really appreciate the kind words Emrys. It has been our pleasure working to get your property sold, and likewise, also assisting with the letting previously. All the very best wishes for the future from all of the team.
★★★★★ 1/5
GoogleService was efficient for getting the let. But unfortunately they proved no use when the landlord withheld our deposit, based on damage by previous tenants, after we spent the day cleaning the place before leaving.
Ed · 14 February 2024
Agent replied · 8 July 2023
Dear Ed, we are really disappointed to read that you are not satisfied with your experience with Cj Hole, we welcome feedback good or bad. Unfortunately we cannot find details of you on our system, please can you contact us directly so we can look into this - jeni.ponting@cjhole.co.uk we look forward to hearing from you.
★★★★★ 5/5
GoogleMy other half and I recently had a viewing tour with Milli at CJ Hole Bishopston for rental properties. Milli was extremely knowledgeable, helpful and friendly throughout the process - she really made what is usually quite stressful a calm and pleasant experience. We have now chosen our new home and couldn't be happier, thanks!
J · 15 January 2017
★★★★★ 5/5
GoogleRecently purchased a property through CJ Hole Bishopston. The New Homes Team were exceptional - very professional, helpful and friendly. Alice was especially helpful and eased a lot of the stress and pressures of buying in a pandemic with regular updates and support.PositiveResponsiveness, Quality, Professionalism
Megan · 25 June 2021
★★★★★ 5/5
GoogleI would like to say thanks to Charlotte Catley for all the help during the application process. We didn't expect it can be so smooth and easy to go through. Many thanks for your quick response to all of our questions. We really appreciate all the work you did for us.
With regards, Daniel Wilichowski.
Dan · 25 May 2016
★★★★★ 4/5
GoogleThis is the first time I have used C J Hole's Letting and a big thank you Milli for all hard work and availability for us :) great job in such a raining day you provide us a big solution and we get the house! Keep going with your great job ;) Al the best.
Patricia · 28 March 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.