CJ Hole Bishopston reviews

★★★★★ 5/5

Google

I would like to say thanks to Charlotte Catley for all the help during the application process. We didn't expect it can be so smooth and easy to go through. Many thanks for your quick response to all of our questions. We really appreciate all the work you did for us. With regards, Daniel Wilichowski.

Dan · 28 March 2016

★★★★★ 4/5

Google

This is the first time I have used C J Hole's Letting and a big thank you Milli for all hard work and availability for us :) great job in such a raining day you provide us a big solution and we get the house! Keep going with your great job ;) Al the best.

Patricia · 16 January 2016

★★★★★ 4/5

Google

Following a major flood in our home, we had to find rented accommodation very quickly. Thank you so much to Philippa and her team for both finding us somewhere to live, and ensuring that we could move in within a week of first viewing the property. I would definitely recommend their excellent care and attention.

Hilary · 16 January 2015

★★★★★ 5/5

Google

I came back to C J Hole after a positive buying and selling experience in 2006. They found me an excellent buyer within first couple of weeks and the offers I got exceeded my expectations. Special thanks to Sean and Steve on sales and Joe for being so calm and reassuring through to completion!

Rosie · 15 January 2017

★★★★★ 5/5

Google

Thanks to the team at CJ Hole Bishopston for all their help selling our property - particularly Andy for finding us a buyer and Emma for all her hard work chasing down the details and making sure it happened - everything went amazingly smoothly and the team were a pleasure to deal with...

Chris · 15 January 2018

★★★★★ 5/5

Google

Dealt with CJ Hole when selling a property in Bristol. I would highly recommend them - great service and weekly updates with lots of detail. Never hardly had to call them or chase them as they were always so on the ball. Joe was the person I mainly dealt with and he was excellent.

Clare · 16 January 2016

★★★★★ 5/5

Google

This is just to say a big thank you to Emily Baker at CJ Hole Bishopston, for making my flat inspections so pleasant and stress free, and for keeping in touch about next inspections, sorting out the odd problem when it arose and fitting in with me (in the morning) Thank you very much!

Jem · 16 January 2016

★★★★★ 5/5

Google

Emma Jenkins at CJ Hole in Bristol was brilliant in helping my techno-phobic mother find a new tenant for her flat and support her through the onboarding process without her needing to navigate any online submission portals.

Jeremy · 29 May 2022

★★★★★ 5/5

Google

All the people ideal with, especially Jo Deanery were extremely helpful. Jo even helped me with letting query, even though it wasn't through Cj Hole. The advise and liaison we had was A1. I will definitely recommend using C J Hole to anyone. Thank you Jo and the Bishopston branch! Sarah Brodie

Sarah · 28 March 2017

★★★★★ 5/5

Google

C J hole made finding the correct property for a group of student easy and straight forward, also handled all the problems that come with student lettings with great ease and patience. Very helpful and diligent staff, would gladly recommend. Once again many thanks to Isabella and the rest of the letting team.

Tapiwa · 16 January 2015

★★★★★ 5/5

Google

All the people ideal with, especially Jo Deanery were extremely helpful. Jo even helped me with letting query, even though it wasn't through Cj Hole. The advise and liaison we had was A1. I will definitely recommend using C J Hole to anyone. Thank you Jo and the Bishopston branch! Sarah Brodie

Sarah · 15 January 2017

★★★★★ 5/5

Google

Myself and my housemate worked with Michael Denham, one of the agents at CJ Hole, and he was fantastic. Really helpful, understanding and shared our excitement with us. It made the process much less stressful than I would have otherwise imagined.

Hamelton · 18 September 2021

★★★★★ 5/5

Google

I bought my first flat with CJ Hole Bishopston and had a really easy and straight forward experience. The whole team including Rowena, Alex and Aryan were amazing, very quick to respond and helped me throughout the process. Would thoroughly recommend.

Victoria · 11 September 2021

★★★★★ 5/5

Google

Alex RB from CJ Hole was extremely helpful when we were having issues renting a flat. Though we found a place through open rent in the end, he went above and beyond to help after we were turned down for a few tenancies - emailing me other places that were going to come up on the market and checking in with us after I was pretty gutted at not getting somewhere. A genuinely nice guy and would recommend him - he really seems to care.

Renny · 20 November 2022

★★★★★ 1/5

Trustpilot

Terrible communication and follow through

Wow. Where to begin. I moved in to a CJ Hole rental property 5 months ago, and not a week has gone by without me chasing on maintenance issues. I've only had a few issues - most with straightforward fixes - but the lack of internal communication within their team (particularly when covering annual leave), the inability to organise repairs around times when I have clearly said when they would need a key for access or not and the lack of a reliable contact outside of Mon-Fri office hours is simply unacceptable. More than once, I've come home and a repair hasn't taken place while I'm out, as it was agreed it would be, so I've had to chase and ask why it didn't happen and what thr next steps were. Excuses have been lack of keys and rescheduling by the contractor - ok these things can happen but don't make me chase to find out why a job hasn't been done as agreed when I was already waiting weeks. When repairs have been arranged for when I'm out at work, on several occasions the repairmen have been sent without a key (despite me telling the agency to provide one) and wehave had to reschedule. On several other occasions I've had calls from contractors to say they're on the way and it's the first time I'd heard anyone was coming. Current maintenance issues will cause damage to the house if not repaired and I'm being told to wait an undefined amount of time. Every single repair I've had to request has required multiple emails and calls and a lot of unnecessary stress to resolve. I will be advising my landlord to swap to another property management company as whatever fees he is paying for CJ Hole are not worth it.

Laura · 5 November 2022

★★★★★ 5/5

Google

Worked with Ben Chapman who was really helpful throughout the process of renting my 3 bed house. He got the best possible price for it and was professional and efficient. The team have all been really helpful and responsive. Highly recommended.

Joe · 15 August 2021

★★★★★ 1/5

Google

It seems as though the company's process is to make every interaction as long as it can be so that customers give up. I am still waiting on a deposit from a property that I moved out of in July. The response rate for any queries to the deposit is a joke. Perhaps I will get a response this way? Poor, poor service

Charlie · 15 January 2020

★★★★★ 5/5

Google

Excellent experience of selling and buying with CJ hole. Sean and the team are really professional and knowledgeable of the BS7 and surrounding postcodes. They were all great at communicating with us and the whole process was made smooth and straight forward from start to finish, would highly recommend

Kieran · 15 January 2019

★★★★★ 5/5

Google

We bought our property through CJ Hole and they were really helpful all the way along. Andy showed us the flat and answered all our questions patiently, and Rowena was really helpful throughout the process of going through with the purchase. Highly recommended.

Luke · 27 February 2021

★★★★★ 5/5

Google

Ed and the team have been super helpful with my purchase, good comms and a pleasure to deal with.

Matt · 19 September 2024

★★★★★ 5/5

Google

Charlotte has been helpful and has clarified all of my queries when asked to. Charlotte has been appreciative of my concerns (some contractual concerns) and has communicated these with the landlord efficiently. My only comment is about the process, which is removed from Charlotte, but I've found that it's extremely bureaucratic.

Joseph · 25 May 2016

★★★★★ 5/5

Google

We are very happy to recommend CJ Hole Bishopston's property management team. We have been very pleased with the level of service; including regular updates on our property, efficient maintenance repairs and prompt friendly correspondence. Overall an excellent service; thank you Emily, Kat, Eerena, Sharon and the rest of the team.

Peter · 16 January 2016

★★★★★ 5/5

Google

Used CJ Hole Bishopston to let out one of my properties and recently purchased a property through this branch. In both, my experience has been truly fantastic. The entire team have been helpful and professional. Both the rental and the purchase went through smoothly with the team being exceptionally responsive and supportive.

Sid · 27 March 2022

★★★★★ 5/5

Google

Great team, very helpful with our renting process!

Rosa · 14 February 2025