Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA lady called Philippa Kent-Davis was the Agent from this branch of CJ Hole who showed us the property and then helped us sort out the rest of the business for moving in. It was incredibly EASY and we are very thankful to have encountered such a pleasant, honest and helpful estate agent. Would definitely use CJ Hole again and highly reccomend Philippa.
Keeley · 29 March 2014
★★★★★ 5/5
GoogleI let my flat and this was managed by Mr. Lunitz. The management was professional and friendly. If I let again it will be through CJ Hole and preferably Mr. Lunitz!
Denzil · 22 August 2024
Agent replied · 4 September 2024
Thank you for the Five Star Review Denzil, Raf and the team really appreciate the feedback!
★★★★★ 5/5
GoogleI saw a property today, Mathew showed me around he was very friendly and let me take my time. He emailed me information and documentation before my visit, which I appreciated. Good service.
Will · 9 July 2024
Agent replied · 12 July 2024
Thanks Will for taking the time to write a review for us, Mathew & the team really appreciate the Five Stars!
★★★★★ 5/5
GoogleI found CJ Hole Bishopston to be responsive and friendly during my property search. Ed Thornton assisted me with my interest in a particular property, and was very helpful and generous with his time and advice. Would highly recommend to anyone in the process of looking for a new home.
Laura · 27 June 2023
Agent replied · 11 July 2023
Thank you so much for the kind words Laura. Ed is so pleased to hear that you found his assistance helpful.
★★★★★ 5/5
GoogleMilli was really helpful throughout the process from viewing to securing the property. She was patient with all our requests and really good at explaining the different terms. She was very professional and kept in constant contact to make the process as quick and easy as possible- even though there were a 8 of us all with very different situations. Thanks!
Sophie · 16 January 2016
★★★★★ 5/5
GoogleWe had a really good experience of selling and buying with CJ hole. Sean and the team are really professional , helpful and realistic. They were all great at communicating with us and the whole process was made smooth by their professionalism and communication. They really know BS7/6/9 very well and that helps enormously in making accurate marketing choices.
Eileen · 7 July 2018
★★★★★ 5/5
GoogleI have been extremely pleased with the service received from C J Hole in the recent sale of my property. All the staff were very professional, especially Andy and Emma who kept me informed at every stage. Should I have the need in the future, I would have no hesitation in choosing C J Hole again.
Sandra · 15 January 2020
★★★★★ 5/5
GoogleAlex, Rowena and the team were very helpful when we were purchasing our house. They were fast to respond and worked hard to ensure that everything went as smoothly as possible for both the vendor and us. I would highly recommend them!PositiveResponsiveness, Quality, Professionalism
Gail · 28 June 2022
★★★★★ 5/5
GoogleSuper efficient rental service. Details were placed on their website on Friday and tenants were confimed on the Tuesday. They took all the stress away from the process as I didn't have the time to conduct viewings, check credit references and set-up the paperwork. Staff were approachable and always on hand to provide advice. I will certainly use their service again.
Louise · 16 January 2015
★★★★★ 5/5
GoogleBuying and selling a house is usually stressful. However, Alex and the team were fantastic and supportive throughout the process. The service from start to finish was outstanding so I would highly recommend C.J.Hole. Alex was so helpful I can never thank him enough and it is great to be in our new home.
Bev · 17 August 2020
★★★★★ 5/5
GoogleWe had a really good experience buying our first flat with CJ Hole. Rowena was always there to help with any questions we had both during the buying process and after we moved. It was all very professional, communication was excellent and we would definitely use their services againPositiveResponsiveness, Professionalism
Maurin · 14 July 2021
★★★★★ 1/5
GoogleSo I tried to arrange a viewing, when I checked on the day of the viewing the website said unavailable.. So I tried to call to find out what was going on (and also emailed) I was hung up on multiple times and their staff were unhelpful to say the least. In my opinion If they can't arrange a simple viewing then they won't be able to manage their properties correctly.
Christopher · 27 March 2020
Agent replied
We’re sorry to hear that you have been dissatisfied with our service. Here at CJ Hole we pride ourselves on customer service and care, and I have this morning tried to locate your details to contact you to further understand your experience and discuss your concerns. Unfortunately, I have been unable to locate your details with our Bishopston branch, however please feel free to contact me and I can put you in contact with the relevant office. I can be reached on 0117 9232 888 or via email at bishopston@cjhole.co.uk. We look forward to hearing from you. Kind Regards, Amy Smith, Office Manager
★★★★★ 5/5
GoogleHad a great experience with CJ Hole, they were quick to act on our sale and helped us to find a new house within our budget and spec requirement. Rowena was particularly during the sale / purchase process and was always on hand for contact when necessary.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 25 June 2021
★★★★★ 5/5
GoogleI sold my flat with CJ Hole and I was very impressed. Thank you to Andy and Emma who did a great job. They kept me updated throughout and were always pressing to move things forwards. (Also thank you for returning my phone when I left it in your office on a saturday by mistake!)
Charles · 19 February 2020
★★★★★ 5/5
GoogleI’ve had a great experience with everyone who dealt with me, very professional and pleasant. Have to give a special thanks to Conor who was incredibly helpful and kind during our viewings. He was patient and helpful. We didn’t end up securing a property with CJ Hole but the service was excellent. Thanks!
Hannah · 16 September 2020
★★★★★ 1/5
GoogleSo I tried to arrange a viewing, when I checked on the day of the viewing the website said unavailable.. So I tried to call to find out what was going on (and also emailed) I was hung up on multiple times and their staff were unhelpful to say the least.
In my opinion If they can't arrange a simple viewing then they won't be able to manage their properties correctly.
Christopher · 15 January 2020
Agent replied
We’re sorry to hear that you have been dissatisfied with our service. Here at CJ Hole we pride ourselves on customer service and care, and I have this morning tried to locate your details to contact you to further understand your experience and discuss your concerns. Unfortunately, I have been unable to locate your details with our Bishopston branch, however please feel free to contact me and I can put you in contact with the relevant office. I can be reached on 0117 9232 888 or via email at bishopston@cjhole.co.uk. We look forward to hearing from you. Kind Regards, Amy Smith, Office Manager
★★★★★ 5/5
GoogleThe team at CJ Hole made the whole selling process as painless as it could be. Emma was fantastic during the sales progression. Can highly recommend!
Tim · 28 March 2018
Agent replied
Hi Mattia, Sorry to hear that you were disappointed with our service. It would be great if you could call me to discuss what you were unhappy with and what elements we can improve on in future. Please call me on 0117 9634373 if you find time. James, Cj Hole
★★★★★ 5/5
GoogleI can thoroughly recommend CJ Hole Lettings. Ciaran, Tilly and Emma provided an excellent and efficient service. All aspects of finding new tenants for our flat were taken care of. I was kept informed of proceedings and any queries were attended to promptly.
Caroline · 16 November 2023
Agent replied · 18 November 2023
Thank you so much for your 5-star review Caroline!
Your feedback is highly appreciated and serves as encouragement for our team to continue delivering excellent service. Thank you for choosing to use us. If you have any further questions or require any assistance in the future, please don't hesitate to reach out. We're here to help.
★★★★★ 1/5
GoogleAnother of Bristol’s dishonest and greedy lettings agents profiting from lies. Currently attempting to charge us in excess of £300 for mattress protectors that were never provided, rubbish removal despite the bins having not been collected for over two weeks prior, ‘decoration’ although the walls were filthy when we moved in and were painted just days before we moved out (ie a far better state than move in) and a cleaning fee despite the flat being left spotless. Neighbouring tenants in this apartment complex have had exactly the same charges, suggesting CJ hole hasn’t taken the time to actually inspect the flats and just blindly charges tenants in this manner. No doubt they did the same to the tenants before us, although clearly no decorating or cleaning had been carried out before we moved in.
Thoroughly disappointed but what can you expect.
Josh · 6 July 2023
★★★★★ 1/5
GoogleAbsolutely awful estate agents. Trying to take £800 out of our deposit as well as our neighbours in the same building for the same reasons:
- £200 cleaning fee when it was not “professionally cleaned” when moved in, to name a few things; maggots and larvae found in vacuum cleaner, dirty floors and walls, mould and mildew all over bathroom, and unclean mattresses and many more. Despite all this we cleaned it upon moving out and left it in a far better standard yet still being charged? Very unfair!
- £500 for heavily stained mattresses and missing fridge drawers, but there were missing drawers in the first place! Initially there were missing mattress protectors which we complained about and CJ did replace them but now they’re trying to charge us for dirty mattresses? Why would we damage mattresses if we asked for mattress protectors and used them at all times?
- £50 for taking rubbish out, yet bin rooms hardly get taken out and their own contractors use the bin rooms to dispose large items such as old ovens which fill up the bins.
- £50 for decoration when there were already marks on the wall and the paint was peeling off in the bathroom when we moved in.
We have evidence against all these false claims and will not tolerate unfair deductions. Further action will be taken from our flat as well as other flats in the same building.
Please avoid CJ Hole if looking to rent, they will try everything to retain deposits and not follow through on the reasons for the deductions just so the next tenants deposits will be deducted for the same reasons as before.
Nikita · 6 July 2023
★★★★★ 5/5
GoogleUsed CJ Hole Bishopston to let out one of my properties and recently purchased a property through this branch.
In both, my experience has been truly fantastic. The entire team have been helpful and professional.
Both the rental and the purchase went through smoothly with the team being exceptionally responsive and supportive.PositiveResponsiveness, Quality, Professionalism, Value
Sid · 20 November 2022
Agent replied · 12 June 2024
Thank you for your lovely words Sid. We hope you are very happy with your purchase.
★★★★★ 4/5
GoogleI have been using C J Hole Bishopstons management service for my flat for the past year and a half, and have been nothing but impressed with their process. The property management team, and Emily Baker in particular, have been really helpful and quick to resolve any issues which arise in particular with her dealing with the deposit stage.
Danny · 17 February 2016
★★★★★ 5/5
GoogleWe have recently rented a house with CJ Hole Bishopston and we are more than happy with the service provided by the agency. They have been very nice and helpful, specially Emily Baker, who has been managing all the problems we have found at the property even when she was not at the office. We higly recommend the Agency.
Sandra · 16 January 2016
★★★★★ 5/5
GoogleLaura Smith has been very attentive to my need for a good local letting agent ever since she first visited the property to assess it for rental. This has followed through with her co-ordinating her team which has resulted in promptly finding a tenant at the asking rent. Very well done and thank you. Tom Keeling
Tom · 15 January 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.