Trusted Agent profile · Bishopston
Verified
★★★★★
901 reviews across 6 platforms
94 Gloucester Road, Bishopston, BS7 8BN
Part of CJ Hole, see every office.
CJ Hole's office in Bishopston, at 94 Gloucester Road, is rated 4.5 out of 5 across 901 reviews on six platforms, including 850 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
850
Reviews on Google
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9
Reviews on Facebook
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1
Reviews on Yell
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3
Reviews on View Agents
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19
Reviews on Trustpilot
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19
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
With 15 years' experience across sales and lettings, CJ Hole Bishopston are proud to support buyers, sellers, landlords and tenants alike in and around Bristol with their every property need. Operating from our flagship office on Gloucester Road, CJ Hole Bishopston have been selling, letting and managing homes in Bristol for many generations, incorporating traditional values with cutting edge modern technology. With expertise spanning every element of estate agency, CJ Hole Bishopston are able to provide a comprehensive residential sales, lettings & property management service, along with land & new homes, project portfolio management and serviced accommodation. Franchise owner and life-long Bristolian Chris Hill is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA), and runs a total of six offices in the Bristol area. Along with his dedicated team he prides himself on delivering the very highest standards of customer care at all times. Whether you're looking for your next property purchase, seeking the perfect rental home, or need a dedicated property management service, the team at CJ Hole Bishopston have the expertise to support you every step of the process so please do get in touch with the office.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
5/5
GoogleI have to say that my experience with C.J.Hole has been very admirable. Both Eerena Stone and Emily Baker have helped with immediate effect, by having a new bathroom appliance fitted, that replaced a worn out shower. This needed to be done a.s.a.p. and it was. I am grateful to you both for your professionalism and understanding in the matter. Also, to Gas Safe for their workmanship. Many thanks David
5/5
GoogleThe team at CJ Hole Bishopston were exceptional in their handling of my sale, particularly as I was working to a tight deadline due to a move abroad. They are very quick to respond to any queries or questions and do everything in a friendly yet professional manner. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEmma and the CJ Hole team were amazing. We never expected to have such professional and personal dedication. Emma made us feel as if we were her only client (while we knew she had over 70 at the same time!). Without her support and dedication to our buy, it would not have succeeded. The sales team is an amazing hard working team. Thank you for making this happen.
5/5
GoogleThe housing market seemed daunting as a first time buyer, and was, but Emma at CJ Hole Bishopston, was wonderful from start to finish. Nothing was ever too much trouble, she pushed for resolution of issues as quickly and efficiently as possible, even when others did not seem to be doing so and ensured that everything was completed in a timely fashion. Cannot recommend Emma highly enough.
5/5
GoogleExcellent customer service! 100% recommended if relocating from outside the UK! I just moved to the UK from France and finding an appartment has been very tough. The whole team and especially Magda were very helpful and I managed to secure a property for rent despite having to go through a lot of paperwork. Don't hesitate to contact them!
5/5
GoogleWe had something of a traumatic purchase because our vendors ran into a number of difficulties. Joe at Bishopstone was really good at communicating and oiling the wheels to bring about a successful conclusion to the sale.
Hi Gabrielle, Thank you for the rating. Kind regards, James
5/5
GoogleEmma and the CJ Hole team were amazing. We never expected to have such professional and personal dedication. Emma made us feel as if we were her only client (while we knew she had over 70 at the same time!). Without her support and dedication to our buy, it would not have succeeded. The sales team is an amazing hard working team. Thank you for making this happen.
1/5
GoogleSeems strange every 5 star review has only a single review in their history. Almost as if the account was made for this purpose alone... CJ hole has 'managed' two student properties I have lived in now. I'm sad to say the response time to emergencies, correspondance, communication within the company, and the records made of the issues we were having, has consistently been terrible. Despite the extended time needed to 'clean' the property, both houses have had rubbish/debri from the clean left in the back garden. In this house, we flagged this immediatly on entry and its taken over a month and a half to have it sorted. The worst part is that there was NO RECORD of this complaint on their systems. I have no idea how they have 15 years of experience, when despite the lovely estate agents, the negligence and lack of accountability takes the spotlight above all else. You will call one of them with a complaint/issue, and then have to explain it again to someone else there a week later, like it was never even listened to in the first place. The 1 star is because the agents are actually lovely. But the management of the company and clients is an abomination. By all mean buy from them as I'm sure they're keen to make the commision. But never, ever rent from them. Tennants are not taken seriously.
Hi Mich, we’re really disappointed to hear that you were not satisfied with your experience at CJ Hole. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and improve our services if and where it is needed. We are unable to locate your name against any of our recent tenancies here at CJ Hole Bishopston, and therefore we would be keen to learn more about your experience and address your concerns. If you would like to call or email us (0117 9232 888 / bis.lettings@cjhole.co.uk), or even pop into the branch to discuss this further we would very much like to hear from you. Milli Ive, Assistant Lettings Manager
5/5
GoogleExcellent customer service! 100% recommended if relocating from outside the UK! I just moved to the UK from France and finding an appartment has been very tough. The whole team and especially Magda were very helpful and I managed to secure a property for rent despite having to go through a lot of paperwork. Don't hesitate to contact them!
5/5
GoogleI am writing this review to praise Charlotte for her kind and caring attitude in addition to her professionalism. Although finding a flat to rent in Bristol is not a pleasant experience in general, her approach has been very helpful to improve the experience. I have also had a brief encounter with a couple of her colleagues at CJ hole Bishopston and they have all been nice and helpful.
5/5
GoogleI am writing this review to praise Charlotte for her kind and caring attitude in addition to her professionalism. Although finding a flat to rent in Bristol is not a pleasant experience in general, her approach has been very helpful to improve the experience. I have also had a brief encounter with a couple of her colleagues at CJ hole Bishopston and they have all been nice and helpful.
5/5
GoogleAndy and the team were friendly, easy to deal with and kept me very up to date throughout the whole process. Even as lockdown put obstacles in the way, they were able to help the sale get through nonetheless. I would have no hesitation with recommending their services to others, I was extremely pleased with them.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleSeems strange every 5 star review has only a single review in their history. Almost as if the account was made for this purpose alone... CJ hole has 'managed' two student properties I have lived in now. I'm sad to say the response time to emergencies, correspondance, communication within the company, and the records made of the issues we were having, has consistently been terrible. Despite the extended time needed to 'clean' the property, both houses have had rubbish/debri from the clean left in the back garden. In this house, we flagged this immediatly on entry and its taken over a month and a half to have it sorted. The worst part is that there was NO RECORD of this complaint on their systems. I have no idea how they have 15 years of experience, when despite the lovely estate agents, the negligence and lack of accountability takes the spotlight above all else. You will call one of them with a complaint/issue, and then have to explain it again to someone else there a week later, like it was never even listened to in the first place. The 1 star is because the agents are actually lovely. But the management of the company and clients is an abomination. By all mean buy from them as I'm sure they're keen to make the commision. But never, ever rent from them. Tennants are not taken seriously.
Hi Mich, we’re really disappointed to hear that you were not satisfied with your experience at CJ Hole. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and improve our services if and where it is needed. We are unable to locate your name against any of our recent tenancies here at CJ Hole Bishopston, and therefore we would be keen to learn more about your experience and address your concerns. If you would like to call or email us (0117 9232 888 / bis.lettings@cjhole.co.uk), or even pop into the branch to discuss this further we would very much like to hear from you. Milli Ive, Assistant Lettings Manager
5/5
GoogleSo impressed with all the staff at CJ Hole, especially Michael who has been so reassuring and responsive. CJ Hole have been incredible. The property offered is of a great standard and value. They treat students with respect and understand their need for a living space. I will be recommending them to everyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI want to shout out Morgan and Aryan who made my experience of offering on a property (and having it accepted) as stress-free as possible. They were very supportive and kept me informed of any updates. They were so friendly and happy to answer any questions, and were reassuring yet still realistic which is hugely important. Keep up the great work guys- thank you!
Thank you so much for your kind words and taking time to review us.
5/5
GoogleI have had a property consistently tenanted for nearly 10 years. Jess at CJ has been excellent throughout all the renewals and switches on the tenancy. Her communication has always been cordial, informative and prompt. It has been a pleasure having CJ at my side and I would thoroughly recommend their service.
Thank you Nicholas! Jess will appreciate the five star review! Thank you for taking the time to write such lovely feedback, this encourages the Team to continue to deliver an excellent service - Cj Hole Team
5/5
GoogleSo impressed with all the staff at CJ Hole, especially Michael who has been so reassuring and responsive. CJ Hole have been incredible. The property offered is of a great standard and value. They treat students with respect and understand their need for a living space. I will be recommending them to everyone.
5/5
GoogleHaving just sold my house through CJ Hole Bishopston, I cannot rate them highly enough. They were prompt and efficient from our initial valuation with Matt right through an open day of viewings and up to completion of our sale. Alex the Sales Progressor kept us informed every step of the way once we had accepted an offer and was there to answer all our queries and questions.
1/5
GoogleAwful letting agent. They do not support tenants. I would HIGHLY recommend renting from anyone else other than CJ Hole. Don’t know what as a tenant you pay agency fees for. Especially when they charge a minimum of 2 people even if you are just renting a place on your own. Disgusting!!! As someone who now owns a property there is no way I would use CJ Hole to rent out or to sell and am actively discouraging friends from using them in the new year after this experience.
Hi Ljay, we’re really disappointed to hear that you were not satisfied with your recent experience with CJ Hole. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and improve our services if and where it is needed. We would be keen to find out why you feel let down by your experience so if you would like to call or email us (0117 9232 888 / bis.lettings@cjhole.co.uk), or even pop into the branch to discuss this further we would very much like to hear from you and to have the opportunity to address your concerns. Many thanks, Milli Rendell, Assistant Lettings Manager
5/5
GoogleSelling my property through the Bishopston Brand of CJ Hole was easy, the sale was handled with professionalism and Steve did an outstanding job getting the best price for it. Once I'd found, Emma kept me across all developments, liaised between me, my vendors, solicitor and the estate agent handling my purchase and made the process as smooth as possible. I wouldn't hesitate to recommend them.
5/5
GoogleThank you to Magda for assisting us with our relocation to Bristol. She helped us find a property on short notice and made it a smooth process. Would certainly recommend her to others. The only recommendation for CJ Hole is that Goodlord is not so user friendly, but not reflective of my experience with the company.
5/5
GoogleI've worked with CJ Hole Bishopston Lettings for many years, they let four properties for me. Gareth, Alex and the team always look after me well, are full of good advice and are highly professional. Alex acheived an excellent result recently for my newly refurbished 4 bedroom house.
5/5
GoogleThe process of selling a property has been considered one of the most stressful experiences one could undertake, well I suggest that Emma and Sean and the team at CJ Hole prove otherwise. The marketing of my property, the management of the sales process to completion was second to none. It was so lacking in stress or drama. Excellent work from a great team
1/5
GoogleAwful letting agent. They do not support tenants. I would HIGHLY recommend renting from anyone else other than CJ Hole. Don’t know what as a tenant you pay agency fees for. Especially when they charge a minimum of 2 people even if you are just renting a place on your own. Disgusting!!! As someone who now owns a property there is no way I would use CJ Hole to rent out or to sell and am actively discouraging friends from using them in the new year after this experience.
Hi Ljay, we’re really disappointed to hear that you were not satisfied with your recent experience with CJ Hole. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and improve our services if and where it is needed. We would be keen to find out why you feel let down by your experience so if you would like to call or email us (0117 9232 888 / bis.lettings@cjhole.co.uk), or even pop into the branch to discuss this further we would very much like to hear from you and to have the opportunity to address your concerns. Many thanks, Milli Rendell, Assistant Lettings Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from landlords, rated 4.6 out of 5 on average. For example, Jeremy wrote: "I would just like to pass on my thanks to the Whiteladies Road Bristol property management team and in particular Rafal who has always provided a prompt ..."
Yes. In The Trusted Agent 2026 awards: CJ Hole, Bishopston won Gold.
