Trusted Agent profile · Bishops Stortford · Hertfordshire
★★★★★
478 reviews across 2 platforms
Suite B, 6 Riverside Walk, South Street, Bishops Stortford, Hertfordshire, CM23 3AG
P M Estates's office in Bishops Stortford, Hertfordshire, at Suite B, is rated 4.4 out of 5 across 478 reviews on two platforms, including 472 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for P M Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bishops Stortford office, from every platform, shown as written. First names only.
5/5
GoogleReally good costumer support really friendly environment and Matthew barker really helpful
Good afternoon, Thank you so much for taking the time to leave us a 5-star review. We look forward to continuing our working relationship. Kind regards, PM Estates
5/5
GoogleBarbara gave me very much good service .thank her very much.
Good morning Orhan, Thank you for taking the time to leave us a 5-star rating, it’s much appreciated! Kind regards, PM Estates
5/5
GoogleWe have been dealing with P M Estates over the past couple of years and we have found that their attention to detail and their professionalism is 2nd to none and we couldn’t highly recommend them enough. We wouldn’t hesitate to recommend P M Estates To friends, families and local businesses.
Hi Michael, Thank you for your positive comments. We are glad you had a good experience with us and look forward to assisting in the future. Kind Regards, PM Estates
5/5
GoogleWorked with PM Estates on number pf properties they manage in & around the Bishop Stortford area & find them very friendly, knowledgeable & offering very good service within this sector.
Dear Mark, Thank you for taking the time to leave us with such a positive review. We are delighted to hear that you have had such a positive experience with us and will continue to uphold the same standards of service as we continue to work together. Kind regards, PM Estates
5/5
GooglePM is an agency with professional employees, very helpful, they never let us down. I am happy that I met such nice and dedicated people. I recomand with all my heart!
Dear Valentina, Thank you for taking the time to leave us with such a positive review. We are delighted to hear that you have had such a positive experience with us and will continue to uphold the same standards of service as we continue to work together. Kind regards, PM Estates
5/5
GooglePM ESTATES, THE go-to agents in Bishops Stortford for reliability, responsiveness and results all rolled into one. They’re ahead of the game in these difficult times, but with the human touch.
Dear Patsy, Thank you for taking the time to write such a positive review on the service that you have received from us! We are delighted to receive such positive comments and look forward to continuing our working relationship. Kind Regards, PM Estates
5/5
GoogleVery understanding and helpful.
Dear Alessia, We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need! Kind regards, PM Estates
4/5
GoogleIt is nice to deal with a company that makes it feel personal and that changes requested can be discussed quickly.
Dear Carl, Thank you for taking the time to write such a positive review on the service that you have received from us. It has been a pleasure working with you and we look forward to assisting you further. Kind regards, PM Estates
5/5
GoogleGreat experience with these guys. Especially thanks to Matt!
5/5
GoogleVery good customer service , Matthew barker was very helpful
Good morning Imane, Thank you for taking the time to leave us a 5-star rating, it’s much appreciated! Kind regards, PM Estates
5/5
GoogleThanks PM estates for helping me find the best rent I was looking for. And thanks for Mr Matthew.
Dear Adil, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates
5/5
GooglePm estate is a good agency with the best agent working there, Matthew! They own the greatest properties in the center of Bishop's Stortford.
Dear Jose, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates
5/5
GoogleHave been renting from PM over 8 years and always been very professional and helpful. Never had any issue with them. Thanks PM
Dear Ahmed, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates
5/5
GoogleWas amazing specially from Matthew barker he was helpful
Good afternoon Kha, Thank you so much for taking the time to leave us a 5-star review. We look forward to continuing our working relationship. Kind regards, PM Estates
5/5
GoogleShe was a good experience
Good morning Assya, Thank you so much for taking the time to leave us a 5-star review. We look forward to continuing our working relationship. Kind regards, PM Estates
5/5
GoogleBarbara is very kind, helpful and respectful.
5/5
GooglePM estates are a professional, polite, friendly local business which I have had dealings with for over 10 years. highly recommended 👌 …
Good afternoon Carl, Thank you so much for taking the time to leave us a 5-star review. Kind regards, PM Estates
1/5
GoogleWe had a water leaking from ceiling in the property we rented from them, it took them 6 months to action that, our furniture was ruined and we suffered chest infections due to damp all over the house. My son who was an year old back then had difficulty breathing. We didn’t know the law back then and they really abused us. They waited 6 months until the renewal of tenancy agreement. So if we were to leave the property they were ready to hold us accountable for the leak from ceiling ,it took them 6 months to fix the Leak and we literally had a bathroom without ceiling and bathroom flooded for whole 6 months. We were emptying 10L bucket each hour to catch the dripping water. They did nothing for those 6 months apart sending us a dehumidifier which was pointless as whole house was full of damp , furniture , mattress , walls , ceiling , cupboard and everything. Finally they also tried to charge us £4000 in damages when we left the property. However those damages were due to the water leak they neglected. Luckily I had a video , images and correspondence to the agency and landlord regarding that leak. This is how I took the case to Ombudsman services and fought a case for 3 months to prove that the damage to the property was caused by water leaks and finally the decision came in our favour. This agency will always support landlords only and once you have signed the contract. They d charge you for breathing in their office. They will introduce you to 100 types of different fees, especially be careful when you leave their property as this agency along with landlord , will do their best to squeez every penny out of your pocket in alleged damages. Please avoid them at any cost.
5/5
GoogleThe staff at PM Estates are very helpful, efficient and friendly. I am very happy with the service. If I ever have a query they are quick to return my call.
Dear Lindsay, Thank you for taking the time to write such a positive review. We are delighted to have received such positive feedback and will continue to deliver this same standard of service throughout the duration of our working relationship. Kind Regards, PM Estates
5/5
Googlegood service, the agent was humble and helpful
Good afternoon ManoJaack, Thank you so much for taking the time to leave us a 5-star review. Kind regards, PM Estates
5/5
GoogleMatthew and barbara were sooo helpful and amazing
Dear Azzeddin, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates
5/5
GoogleGreat service - 5 stars ⭐️ Adam
Good morning Lucy and Adam, Thank you for taking the time to write such a positive review on the service that you have received from us over the years. It has been a pleasure working with you and we look forward to assisting you further. Kind regards, PM Estates
5/5
GoogleYou were so quick thank you very much
5/5
GooglePM Estates continue to look after my property efficiently. The staff are always polite and helpful. I am kept well informed and am very pleased with the service I receive.
Dear Peter, We would like to thank you for taking the time to write such a positive review and have passed your comments over to the team. We very much look forward to continuing our working relationship with you. Kind Regards, PM Estates
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from landlords, rated 4.0 out of 5 on average. For example, Kevin wrote: "P M Estates manage a number of properties for me since 2014. As I live almost 7,000 miles and 8 time zones away I need an agent that I can trust to properly ..."
Yes. In The Trusted Agent 2026 awards: P M Estates, Bishops Stortford won Trusted Agent.
