Intercounty Bishop Stortford reviews in Bishop's Stortford

★★★★★ 4/5

Google

Natasha was very welcoming professional young lady ,giving us all the relevant information about the property. Unfortunately it wasn't quite right for us .

Sue · 19 February 2026

★★★★★ 5/5

Google

I recently worked with Jake, Lisa and Doug to buy our new property, and I couldn't be more impressed with the level of service provided. From our initial conversation to the final paperwork, Doug was professional, responsive, and went above …

Jessica · 16 September 2025

★★★★★ 5/5

Trustpilot

Brilliant work from Intercounty.

We have only started renting our property through intercounty. Since we moved in (during lockdown) we have been very happy with the work of Allison Branch and her contractor Terry. Allison is always on hand if you’ve got a problem. When problems have arisen, a Allison has sent Terry out to solve the problem. Today he has laid a new floor in my kitchen. Terry is a very polite man, I feel very comfortable around him and he is very kind and playful with my 3 year old daughter. I have never felt so comfortable with a contractor before. He listens to what needs to be done and carry’s out the work to a very high standard. Thank you Allison and Terry for all your hard work.

Emma-Louise · 8 July 2020

★★★★★ 5/5

Trustpilot

We are so happy!!

My fiance and I have just purchased a property with Intercountry Estate and we felt we should share our experience so far. Right from the beginning we were pleasantly surprised with how laid back, non pushy, however extremely knowledgeable and very helpful Peter was. He allowed us to look through the house without breathing down our necks and any questions we had, he knew the answers. We have also dealt with Lisa, who has been extremely helpful booking multiple viewings to the same property and an excellent communicator between us and the seller. We are still in the very early stages of the process but we feel extremely comfortable and at ease, with both Intercountry Estate and the sellers.

Trisha · 27 June 2020

★★★★★ 5/5

Trustpilot

Second time of using in last 6 months

Second time of using in last 6 months. I recently sold my mothers house with Intercounty Bishop's Stortford who found me the perfect buyer. I was so impressed with their service that I am now selling my house with them. My house was sold in a couple of days and the service and advice I was given has been outstanding. I would highly recommend them with special thanks to Will and Helen, you guys are on fire!!

Kim · 20 March 2021

★★★★★ 1/5

Trustpilot

Okay, we're in the minority of negative reviews here, but you oughta' least read this as a potential warning!

We rented Orchard Cottage in Ickleton for just shy of 5-years and Intercounty Saffron Walden acted as the 'middle' company we dealt with only at the start of the tenancy and then the end. Initially the set-up was fairly straightforward, they took their pretty big chunk of change for doing very little and we got on with moving in. However toward our moving out date 5-years later it came to light that our (the tenant’s) follow-up comments to the original, and quite poorly evidenced, check-in inventory had never been filed/saved, and they’re kinda' necessary to back-up any potential issues, especially when you have the type of landlord who’ll re-straighten used nails, circling for potential extra cash to pick up. Now to be fair, e-mails were answered reasonably quickly, yet every single one was just a simple 'we cannot comment' fob-off, and it's really hard to see why we even had to deal with Intercounty at the end of the tenancy. Anyway, the biggest gripe is, Intercounty filed the paperwork to return our initial deposit, which was 2-months worth of rent, but this was done with a deduction of 27% for 'alleged' rent arrears. Fact is though, with bank statement evidence we could prove we were not in any arrears, in fact we'd manage to over-pay rent and were actually owed money by the arithmetically challenged landlord. But Intercounty were not interested in this 'evidence' and merely took the landlord’s say-so without him supplying any evidence to back up his fictitious claim. So it’s interesting to note there's a follow-up comment on here from Intercounty to another miffed reviewer on 20 Feb 2020 that states 'If deductions are proposed we do understand this will not always be received well however there will always be supporting evidence in relation to this'. Erm, really? So where was the supporting evidence we were due? Intercounty, I shall repeat, just sided with the landlord based solely on his say-so without him providing ANY evidence, whereas we have full black and white financial statements showing exactly how much was paid and when, proving NO money was owed by the tenants at the end of the tenancy agreement. So now we're needlessly stuck in a 3-month wait for the remaining 27% of our deposit to be returned, which it will be as bank statements do not lie (unlike landlords) whilst our evidence is reviewed by a third-party. Yet with just an inkling of common sense and the brief time to look at our hard evidence Intercounty could've saved all parties the time and hassle now being incurred because, let's face it, the only side they're currently making money from is the landlord (and his many, many properties). And just for the record, the landlord (DAVID HUMAN) broke several of his contractual tenancy agreement obligations, which as another reviewer has pointed out - Intercounty let slide, plus allowed a large and structurally dangerous outside flint-stone building (barred from use for the final 18-months of our tenancy, without any rent deduction) situated in the properties garden to remain hazardously unstable and unfixed, even though it was pointed out that it was starting to crumble back in 2015, thus potentially putting the tenants at risk. Summary; if you’re a landlord Intercounty will look out for you. If you’re a renting tenant expect a meaningless smile with a smattering of incompetency. UPDATED EDIT, 14/07/2020: Finally, an independent inquiry has determined, we the tenants, were NOT in any rental arrears (as stated all along) and shall now, over 3-months later, receive back OUR initial deposit money in full. Thanks again for the needless time-wasting Intercounty; I guess it would have been some kind of issue to you had it been YOUR money....

Mark · 20 May 2020

★★★★★ 5/5

Google

I have had a great experience with Intercounty generally and specifically the brilliant Jake who has been nothing short of an amazingly professional and pleasant person to work with . His cheerful demeanour, “ nothing is too much trouble “ attitude and his indomitable professionalism is a great credit to Intercounty Thank you Jake

Halil · 17 April 2025

★★★★★ 5/5

Google

Thanks to Doug Whybrow and Charlie Cummins at Intercounty for steering us through the sale of our property, and being on hand to manage everything. There are a lot of cheap options when selling a house but a traditional estate agent, there in the ground, makes a real difference when things are not always straight forward.

Ray · 22 March 2025

★★★★★ 5/5

Google

I have had a viewing and been in contact with Natasha regarding the property I was interested in and I couldn’t be happier. They’re very prompt with their responses to enquiries and Natasha was extremely friendly and professional and made sure to follow up on the property and address all my queries. It was a pleasure.

Meryem · 22 March 2025

★★★★★ 5/5

Google

Jake gave us really excellent service. Nothing was too much trouble and he was unfailing polite. He is a real credit to Intercounty Bishops Stortford.

Tricia · 7 June 2026

★★★★★ 5/5

Trustpilot

Fantastic service

Kat Keats has been brilliant at managing our property and it’s always such a pleasure to speak to her. Kat is so capable, pragmatic, efficient and very trustworthy. When Kat took a break from the business things definitely went astray and we were so grateful when she came back. With Kat we always felt the property was well looked after. We were very sad to say goodbye when we sold the property. Josh and Charlotte could not have been more helpful with handling the sale. We felt we were in very capable hands, they really know their stuff, really on the ball with all the detail and nothing phases them. Between Kat and Josh we could not have asked for better support. Thank you so much.

Robina · 25 November 2019

★★★★★ 5/5

Google

We couldn’t be happier with the time and effort Doug put into helping us with our move. He went above and beyond throughout the whole process. Even when we experienced communication issues with our solicitor, he chased everything we asked him to and always kept us updated promptly. Thank you again Doug!

Patrick · 5 July 2026

★★★★★ 5/5

Trustpilot

Doug is very personable and easy to…

Doug is very personable and easy to deal with. Although we were not a direct client of his, as we were the buyers, he did treat us like one. We had a very lengthy house purchase, and during the 9 months I think I spoke more to Doug than my husband. He was very good at keeping us in the loop and providing regular updates.We also really rate James, he is very down to earth and he offered us lots of good advice. If we were to sell in the future, I would want to use him. I think his career in real estate will go far and I can see him heading up a branch one day in the not so near future.

Helen · 12 November 2019

★★★★★ 5/5

Trustpilot

Excellent service, could not recommend enough

From start to finish, Andrew and his team at Intercounty Great Dunmow were a pleasure to deal with. Always available, responsive and helpful, Andrew helped us purchase a beautiful grade II listed property in October 2019. He was knowledgable about the area, owners and property. He went above and beyond in answering questions, offering advice and helping us source specialist surveyors and contractors prior to sale. He took an interest in helping both us and the owners broker a deal that worked for both parties. We also used Intercounty's Conveyancing Service, which was equally excellent. Andrew's work throughout the sale process, with our conveyancer, ultimately made for a timely and smooth sale. We have no hesitation in recommending Intercounty Great Dunmow and Intercounty Conveyancing to anyone looking for a stress free joined up property search and conveyancing process.

Madelaine · 18 October 2019

★★★★★ 5/5

Trustpilot

Great service from a Buyers perspective

We have just bought a house that was sold through Intercounty. They have been professional, punctual and personable throughout the whole process. We needed to visit the house on 3 occassions at short notice to survey, measure for carpets and get a quote with a plumber, and it was never a problem gaining access (special thanks to Olivia). It was also helpful to have Doug Whybrow as our liason between the sellers solicitor and our solicitor. He was fantastic at keeping us informed of progress and helping out with any queries.

John · 9 October 2019

★★★★★ 5/5

Trustpilot

Chloe Haken and Luke Harrison at…

Chloe Haken and Luke Harrison at Braintree had to work very hard in the final days of securing the tenants for our property through no fault of their own AND neither was it ours or the tenants!! The referencing agency, sadly I do not have their name yet, fell woefully short of what it says on the tin, REFERENCING. They failed to pursue the stumbling block as ferociously as these two employees had to and dealing with the payroll department of a High Street frozen food company who only deign to answer their phones for two hours a day has to be experienced to be believed! Such incompetence and indifference. Chloe had been on hold for nearly half an hour to this company when we arrived in the office and finally she got through and explained very clearly what was required and we needed it now not next week. She got it. These two have more patience than I have and now our tenants are moving in after a delay of many days. Thank you Chloe and Luke.

Angela · 3 October 2019

★★★★★ 5/5

Trustpilot

Intercounty have been fantastic

Intercounty have been fantastic from the beginning right through to the day we sold our house. The promotion of our house and the specification of the sales brochure was excellently thought out and attractive to new buyers.Andy was always available when we needed him and everyone at south Woodham branch were friendly and approachable.They have always been quick to chase up other buyers and solicitors within the chain to ensure that all sales and purchases run smoothly.If we ever sold again we would definitely use Intercounty.

Brian · 2 October 2019

★★★★★ 5/5

Trustpilot

Josh Nahome and Team at Saffron Walden

I can only start by saying huge thank you to Josh, Charlotte, Lisa and the team for their help with our recent purchase. The process from start to finish as been both stress free and enjoyable thanks to the teams efforts. The team have all been on top form, very professional and hard working from the girls coming out on various viewings (of which we may have overstayed our welcome sometimes) to Josh working behind the scenes to progress the sale while having to endure numerous phone calls from myself. I cannot say anything more positive but to only try it for your selves. The team have gone above and beyond. If you’re selling or buying, this is the team for you. Thanks again. Jack & Charlotte

Jack · 24 September 2019

★★★★★ 5/5

Trustpilot

Fantastic Staff! Will definitely use again

The staff at Intercounty in Stansted were fantastic . Special mention to Jenny who talked us through the whole selling and buying process and with her explanation and advice she made us feel very at ease with what can be a very stressful process. All the staff are very professional at all times. They took care of 90% of the viewings and updated us every step of the way and gave good feedback from prospective buyers as well. We wouldn't hesitate to use them again in the future!!

Jon · 29 August 2019

★★★★★ 5/5

Trustpilot

Having recently exchanged on our…

Having recently exchanged on our property sale, we found William and the sales team to be professional and made the process from entering the market to point of sale as stress free as possible. The final stages of the process from agreeing a purchase price to exchange were handled by Doug Whybrow and his communications and persistence was second to none. Doug was always available to answer any questions we had and provided updates as required.

Alan · 13 December 2020

★★★★★ 4/5

Trustpilot

Helen Mehmet did a good job

Helen Mehmet graciously drove me from property to property in winter 2018/19, listened to our requirements, saw how much we had brought from South Africa, and then searched for something that could meet our needs. I think she did a good job of showing me a range of sizes and locations so that I could understand where our property fits into the housing stock on the market.She was always friendly and professional and came up with two properties that were potentially suitable. There is probably a bigger property out there but we settled on a house built in 1956. Being old it needs some work but it is ours: no more paying rent (and therefore paying off the landlord's mortgage!). We have parking, a garage and a room we have dedicated to laundry: drying, ironing, folding all in one place. Fantastic!Buying a house in the UK was onerous: we discovered it is a very expensive process, complicated, confusing and stressful. In that regard our solicitor from Premier Property really looked after our interests and advised us.

Cecilia · 14 August 2019

★★★★★ 5/5

Trustpilot

Trustworthy, reliable and professional.

I loved the experience with intercounty. I came to Harlow, didn't manage to get the time to get a view. Mollie was kind enough to go in to the flat and send me a video of the flat which I picked online. was quite sceptical. when I get to the place I found it perfect. Everything is in order indeed. Paper work went smooth. staff are friendly and flexible. I highly recommend them

Omar · 29 July 2021

★★★★★ 5/5

Trustpilot

Flat rental

After deciding to rent my flat I saw 3 agents from different companies.I was most impressed with Dan from the initial meeting, he was very thorough, had excellent knowledge of the rental market and great advice for a new landlord.He worked with me to my timeframe and after advertising the flat to rent it was taken 4 days later!I wasn’t aware there was so much to sort out when renting a property, however I can say that working with Dan has made the process as easy as possible for me. Nothing was too much trouble, whether it was a query I had via email or telephone, and always responded the same day. When I was packing he came to me at the flat as it was easier for me.Excellent customer service and I cant recommend Dan highly enough.Many thanks Diane

Ms · 15 July 2019

★★★★★ 5/5

Google

After a long and very stressful few months.. we are finally in and I couldn’t thank Doug at Intercounty enough! He kept me well informed and dealt with my many phone calls and stress filled …

Georgia · 8 October 2025