Intercounty Bishop Stortford reviews in Bishop's Stortford

★★★★★ 5/5

Google

Excellent service from Doug and the team. We were well supported throughout our sale.

T · 17 September 2025

★★★★★ 5/5

Google

We have been really looked after with viewings from this branch! Jake M was fantastic with bookings, replied quickly and great customer service. Tina showing us round was a star to x

Amber · 30 May 2026

★★★★★ 5/5

Trustpilot

Thank God for intercounty

Thank God for intercounty, there should be more estate agents like them. I had gone to about 3 estate agents before intercounty and they were…you can fill in the gap ☺️. When I found a property I liked I was a bit skeptical about calling and viewing but I did and I’m now lounging on my sofa and sipping hot coco 😋. Mollie attended to me and made me feel like a superstar 😂. She was so friendly and professional I couldn’t believe people like her still existed. She was always in touch either by phone or email to keep me in the loop. I think she deserves a promotion 👍. Thank you Mollie and everyone working at intercounty Harlow branch, you guys are amazing 😊👏

Abiola · 23 August 2021

★★★★★ 5/5

Google

Addendum. We have exchanged today (finally). Big thanks to Doug!!! You have been tremendously supportive and helpful throughout the process, always at hand when I needed to discuss items with you (or to vent my frustration with the Buyer's solicitors; glad I still have a head full of hair!). An excellent customer service is the number one job in any estate agents. And Helen, Jack and the rest of the Intercounty team have delivered this and more. Having to deal with a tenant whilst also arranging Sales viewings during the Covid pandemic would be a challenge for most people, but the Intercounty team weren't fazed by it. It was a good feeling to have received multiple offers within 10 days of the first viewing!PositiveResponsiveness, Quality, Professionalism

Tim · 13 July 2021

★★★★★ 5/5

Google

Me and my boyfriend are first time renters and have just moved into our new home! Intercounty have been absolutely spot on through the whole process. The team have been incredibly supportive, helpful and understanding. Most importantly they made me feel I could ask any questions, even the little things I wasn’t too sure about. I’d like to say a massive thank you to Harry, Reece, Grace and Kirsty who all worked together so well to get us from viewing the house to moved in, in just 2 weeks! Would absolutely recommend!PositiveResponsiveness, Professionalism

Charlie · 13 July 2021

★★★★★ 5/5

Google

I had rented a property with Intercounty for a two year tenancy utilising the Bishop’s Stortford branch. I dealt with Matt Stapleton throughout my tenancy and he was brilliant. He went above and beyond in his customer service for a whole …

Lauraleenicole · 8 October 2025

★★★★★ 5/5

Trustpilot

Property Purchase & Sale (5 Star)

I have used Intercounty a few times over the years, both the buy & rent. Both experiences where top class. Over the last few months Intercounty have helped me sell my property with exception ease, even during a global pandemic. The communication with their team is second to none, whether that be via email, phone or in person. They are all very knowledgeable about the markets they work in and are always happy to offer advice. The contact i had with the Bishops Stortford team was amazing. I would like to thank Olivia, James & Doug for all their help and would of course recommend not only the estate agent but these specific people in the Bishops Stortford Office.

Matthew · 12 May 2021

★★★★★ 5/5

Trustpilot

Intercounty

Me and my boyfriend are first time renters and were looking for a place we could move into quick. Intercounty did exactly that! We were moved in within a month of viewing the property which was exactly what we wanted! Mollie at Intercounty was so helpful during our viewings and moving in. She was so nice, super quick to respond to messages regarding any questions we had and was just helpful all round. If we end up moving again I'll be asking for Mollie! Thank you Mollie! I also want to quickly mention Will at Intercounty too! He helped us view a property before the one we moved into and helped us with the move into our current flat too. Thank you! The day we moved in we were welcomed into our flat with a cute welcome box including some snacks, essentials (hand sanitizer, anti-bacterial wipes) and more! I would recommend Intercounty to everyone!

Jaydan · 11 May 2021

★★★★★ 5/5

Google

Sheli and Elliot have been fantastic from Intercounty. This is my first flat with my partner and they have made the transition so smooth with Elliot sorting the initial viewing and all our questions since then and there has been a lot and …

Reece · 8 February 2026

★★★★★ 5/5

Trustpilot

Rebecca Keeling is a 5 star state agent!

Rebecca Keeling is with no doubt a 5 star state agent! She’s been since the first second we met so welcoming, charming, warm and super super super helpful. She really made me visualise some things that I was struggling with in terms of space giving me different options so nicely and professional. She always has a big smile on her face that you can still notice wearing the mask! She just makes things so easy, the atmosphere with her is so relaxed and positive, with a great communication. Me & my partner are so lucky to have her in the renting process and for that we feel so grateful. You can tell Rebecca is a people’s person but giving you space at the same time so she really shows that when working, the perfect balance to make you feel comfortable. We trust that she would be the first one helping us in any moment that we need. THANKS Esther & Marley

Falcon · 2 March 2021

★★★★★ 4/5

Trustpilot

Intercounty- Saffron Walden Branch

Intercounty- Saffron Walden Branch I would just like to praise the team at this branch. Unfortunately, we did have a few hurdles to overcome from the sellers on the property we had purchased and Charlotte played an instrumental part in helping to drive it forward. Her ability to follow up on leads was exceptional, it was interesting to see how Intercounty's customer service was a cut above that of our seller's estate agent. I would like to thank Claire for her proactive approach when the nation was heading into the first lockdown and Pete's knowledge and expertise. I would definitely recommend Intercounty and appreciate how they helped with our move.

Mrs · 15 February 2021

★★★★★ 5/5

Trustpilot

Thank you Mollie!

I honestly don’t know how my experience with Mollie at Intercounty could have been any better. From my first enquiry on the website to move in day was a little over two weeks! I’ve had more trouble getting my car serviced. Mollie was very helpful and well-informed, kept me in the loop throughout the whole process, was clear what she needed from me, and took care of the rest. Like I said, I can’t believe how easy the whole thing was, and I can’t recommend Mollie at Intercounty enough.

Chandler · 6 February 2021

★★★★★ 5/5

Trustpilot

The Saffron Walden team helped us…

The Saffron Walden team helped us secure our dream property! Peter Cuffaro was professional and integral throughout, negotiating on our behalf and keeping us updated with the progress. No query was ever too small and he was always prompt with responding. Charlotte Cannon was also most helpful throughout the whole buying process. She was with us from our very first viewing on the property right through to the day we exchanged and handing us the keys. She was consistent with weekly updates and keeping in contact with all parties. She was readily available when needed and was prompt to act on any queries regarding the buying process. The whole team including Claire and Abi were always very professional and polite when answering the telephone and responding to our calls. We would not hesitate to use Intercounty again but hopefully it wont be anytime soon as we are totally in love with our new home.

Action · 5 February 2021

★★★★★ 5/5

Trustpilot

Intercounty Saffron Walden.

We recently purchased a house being sold by the Saffron Walden branch of Intercounty and could not be more impressed. Peter, Charlotte and Clare were absolutely fantastic. Peter was our main contact and so helpful throughout (we were first time buyers), he called each week to ensure we were happy and provide any updates, he chased the solicitors but most importantly it felt as though he cared, took any concerns we had seriously and was extremely reactive even on days off!!! What was also hugely impressive should Peter have been unavailable Charlotte or Clare would be more than happy to assist and knew exactly what was going on at all times. It was a pleasure dealing with the team at the Saffron Walden branch and I could not recommend them highly enough.

Jake · 23 January 2021

★★★★★ 5/5

Trustpilot

Don't waste your time with any other agent. Intercounty in Saffron Walden all the way

We chose Intercounty in Saffron Walden during the COVID crisis as we had decided to sell our buy to let; we wanted an estate agent that were still operating, responsive, picking up their phones and one that was motivated to sell our property, it may sound simple that you expect an agent to pick up their phones, but trust me, COVID did not prevent this branch from operating as if we were in normal times. Intercounty, namely Charlotte, Clare and Peter were absolutely amazing, communication was always open, honest and regular, text messages were sent to inform us of pending viewings and also a very useful market report was provided. I can't begin to describe how motivated the team in Saffron Walden are with buying/selling etc one's property, they literally do everything including chasing the chain, solicitors, making sure the vendor is updated and it's such a personalised service that you feel that they are very much part of your sale process. They give honest feedback, they provide rational to a vendor's irrational thoughts and are always open, honest and very transparent. I absolutely would recommend this team if you want honesty and reliability; also a team that care about what your trying to do with either your purchase, sale or even a let. Charlotte in particular who was our main point of contact was always available, phone, email and even after hours discussions. For me, when dealing with such an important decision and process in regard to houses, I sincerely trust this team to do the best for me; equally you can contact them even in times of crisis due to a delay in the chain or other house sale matters, they are always available.

NH · 11 January 2021

★★★★★ 4/5

Trustpilot

Very professional and friendly staff

Can’t thank Jack, James, Olivia and Helen enough for all their help and assistance in selling the house. All staff were friendly and we were always made to feel welcome. Our house must have won the Guinness book of records for the house most viewed! Our thanks also go to Doug who helped in the final stages of the house sale as sales negotiator. He kept us updated of progress in a timely manner. He was always of a cheerful disposition.

Simon · 29 December 2020

★★★★★ 5/5

Google

Natasha at Intercounty was so helpful and professional and had answers to all my questions before I even had to ask. House hunting can be stressful at the best of times but with such a friendly agent assisting it makes it so easy!

Kate · 5 February 2026

★★★★★ 5/5

Trustpilot

Great team and great service

I have just completed the purchase of a property through the Saffron Walden branch. Throughout the process of looking for a suitable property, the Intercounty team of Abi and Clare stood out as they were really proactive and helpful in helping me find somewhere that would be right for me. This was a unique experience in a busy market where every other agency never seemed to do more than the bare minimum. Once I found the right property the team went the extra mile to help get everything sorted out. In particular Peter, was a real star in helping to solve any problems that came up along the way and was constantly supporting me to drive the process forward by liaising with all the associated parties in a really effective and professional way. Any time that Peter was not available I was really impressed that Abi was always able to be equally as helpful. I have no hesitation in recommending them to anyone looking to buy or sell a property in the Saffron Walden area.

Owen · 11 December 2020

★★★★★ 5/5

Trustpilot

Excellent service from Great Dunmow branch

We are about to rent a house through the Great Dunmow branch. We have never rented before, as we have always owned our property, so were quite anxious to find a property which meets our criteria. From arranging the viewing to all the necessary administrative tasks, the entire process has been so easy. Lisa Southon is so professional, always on hand to answer any questions we have had. I would definitely recommend Intercountry to anyone who is looking to rent a property.

Nadine · 7 December 2020

★★★★★ 5/5

Trustpilot

George in Braintree Office on Different Level to Competition

I hardly ever write reviews and people are quick to complain and slow to give praise so I felt I had to do this review. I contacted all the agents in Braintree and surrounding area and by a country mile George at Intercounty was on a different level to the other agents I spoke to. Of course I want a much better property than I can probably afford, who doesn't but the help George gave me was the single best bit of advice I have been given. He was so knowledgeable about renting, asked me questions others didn't and suggested I write down a list of needs and wants explaining these are two very different things. He suggested that I should focus on my needs property wise and if he could find a property that covers my needs then the essentials are covered and I might be lucky enough with the odd want included. I told him in an ideal world I would like three bedrooms as my daughter lived with me and she had a car but I walked to work so I wanted plenty of parking. He then said ok thanks for that so let me explain what I mean. Ok you have a daughter that lives with you who drives, you walk to work in town so essentially your NEEDS ARE two bedrooms and parking for 1 car ideally within walking distance of town or close to a bus stop so you can get to work but you would like an extra bedroom and more parking if at all possible but overall the 3rd bedroom and parking for cars you do not have may not be essential so these become YOUR WANTS. He suggested I look at 2 bedrooms with parking as a starting point and maybe beyond if viable. I was amazed at the level head on his shoulders and wondered why I had never thought of it like that and why none of the other agents had got into my mind like George. I started to look at my way forward with a much clearer and with a realistic head on and indeed he is so right so rather than trying to find the impossible I am now looking at properties I can actually afford and as long as my needs are fulfilled any wants included will be an added bonus. Thanks George for focusing my mind you were so helpful and if at all possible it will be Intercounty I rent from and not one of the other agents.

L · 26 November 2020

★★★★★ 5/5

Trustpilot

Intercounty Harlow Letting

I mainly dealt with Mollie from Intercounty and she was a delight from start to finish. Due to my work circumstances I had given her a rather rushed timeline for getting the property I was interested in. Regardless of that, her and the Harlow team managed to navigate around the short space of time and the current covid climate we find ourselves in. I was very impressed that background checks, landlord contact, inventories and contracts were able to be done so quickly in a world where it’s getting difficult to organise anything. I was very reassured throughout as she was always in contact and answered any questions I had. I wouldn’t hesitate to go through her/ Intercounty Harlow again, highly recommended!

Christopher · 15 November 2020

★★★★★ 5/5

Google

Natasha was very helpful and clear with all my questions, she’s a star

Tamara · 20 May 2026

★★★★★ 5/5

Google

As first time buyers, Intercounty made the whole process so simple. Big thank you to Doug Whybrow and Charlie Cummins for all their support!

Mia · 4 April 2025

★★★★★ 1/5

Trustpilot

If I could leave less than one star I…

If I could leave less than one star I would! We had an awful experience with Intercounty, we were buying a house that they had on the market. They recommended a solicitor to their sellers that would not pick up the phone, respond to any emails etc, a member of staff at Intercounty outright lied about a conversation with our solicitor, then they were asking our solicitor for her advice! The whole experience was a shambles and held up our house move for weeks on end. When we asked for compensation they refused, it’s a small world and reputation is everything, by reading some of these reviews we are not the only people that had had a terrible experience!

Katy · 18 December 2024