Trusted Agent profile
Verified
★★★★★
1,611 reviews across 4 platforms
21 North Street, Bishop's Stortford CM23 2LD
Intercounty's Bishop's Stortford office at 21 North Street is rated 4.7 out of 5 across 1,611 reviews on four platforms, including 948 Google reviews rated 4.8. The 1 Facebook and 641 Trustpilot counts are for the whole business. It won Platinum in The Trusted Agent 2026 awards, one of two awards Intercounty won in 2026. Checked 9 October 2026.
948
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
641
Reviews on Trustpilot
Business-wide
21
Reviews on AllAgents
This office
Trusted Agent 2026 results for Intercounty. Each award is assessed separately from the review sites.
Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.
5/5
GoogleAs a landlord, I recently needed to renew my tenancy agreement and was assisted with this by Siarah. She was, at all times, very polite and professional and a pleasure to talk to. I was very pleased with the service I received and would say Siarah is a great asset to the business.
5/5
GoogleHad a really positive experience viewing a property with Natasha Gabbani at Intercounty, Bishop’s Stortford. Natasha was friendly, professional, and very knowledgeable about the property and the local area. …
Thank you for your kind review, Emily! Best wishes, Natasha
5/5
GoogleI chose to sell my property through Intercounty based on their strong reputation of success with similar properties in the area. Helen Mehmet was my senior sales negotiator and is a credit towards …
Hi Sandra Thank you so much for taking the time to share such a thoughtful and detailed review, it truly means a great deal to all of us. We’re delighted to hear that … More
5/5
GoogleVery nice experience the lady Natasha Gabbani was professional and respectful of the people and the time agreed upon Highly recommended
Thank you for your review, Anass. I am glad to hear you have had a positive experience with me. Best Wishes, Natasha
5/5
GoogleI am a first time buyer and I didn’t have a clue of the whole process. Recently spoke with Intercounty agents in Bishops Stortford and they were excellent, especially Jake Morley who supported me throughout the process and explain …
Thank you so much for the really kind review it is greatly appreciated! I am glad to see you felt your experience was positive and once again a massive congratulations on securing your new home! Best Wishes, Jake
5/5
GoogleI had a pleasant experience viewing the property in Bishop’s Stortford today. Natasha Gabbani was welcoming, polite, and professional throughout the visit. She took the time to show me around the property in detail and clearly explained its …
Thank you for your kind review, we are delighted you were pleased with how Natasha dealt with everything. Best Wishes Intercounty Bishops Stortford
5/5
GoogleAs a tenant, Natasha helped me find a new property to rent and made the whole experience feel straightforward and well managed. She was always very smiley, kind, and easy to communicate with. She kept me updated, answered questions quickly, and handled everything efficiently, which made a real difference during the process. I felt supported throughout and would definitely recommend her to anyone looking to rent.
Thank you so much for your kind review, Manuela. I’m so pleased to hear that you felt supported throughout the process. Finding a property can be a stressful time, so it’s great to know the communication and updates made a positive difference for you. Best Wishes, Natasha
5/5
GoogleI have had a very positive experience with Intercounty. Jake Morley has been a point of contact for me throughout my whole home searching process for the past half year and throughout he has been hugely helpful to assist me finding the right property. I highly recommend this agency and Jake in particular.
Hi Richard, Thank you very much for the kind review, it has been a pleasure working with you and I’m really glad I was able to support you in finding your new home! Best Wishes Jake
5/5
GoogleExcellent service yet again from the team and special thanks to Doug Wybrough for going the extra mile.
Thanks, Steve, for your 5-star review and kind words, it was a pleasure working with you, all the best for your onward journey, Doug and the Intercounty team.
5/5
GoogleSheli Choudhury was fantastic to work with during the process of letting my property to new tenants. From the outset, she communicated clearly, scheduled everything efficiently, and ensured that all the necessary steps were handled promptly …
Hi Sheuly, Thank you so much for the lovely review, it has been a pleasure progressing the tenancy and seeing the new tenants move in smoothly. Best wishes, Sheli.
5/5
GoogleA very long wait to get exchanged but Doug Whybrow helped to communicate with everyone in the chain making sure it was achieved, I would recommend Intercounty and Doug - thanks Doug !
Hi Francky Thank you so much for your kind words and recommendation, it’s truly appreciated. I’m really pleased we were able to get everything over the line in the end, … More
5/5
GoogleI bought his amazing flat via Intercounty. What a great experience I 've had with the help of Doug Whybrow - Sales Progressor @ Intercounty. He has been very helpful, interactive and patient during the whole process. So big thank you to Doug for all his efforts to make this process as smooth as possible.
Hi Ozgur, thank you for your lovely review, I am delighted that you were happy with my service I hope you will be very happy in you new home, it was a pleasure dealing … More
5/5
GoogleJust purchased our first home. Special mention to Doug and Charlie. Both was really patient and always available to answer every question. Thanks!!
Hi Vale, Congratulations on your first home, thank you for your review and kind words, we really appreciate it! We’re so pleased we could be there for you every step of the way. Wishing you many happy memories in your new home! All the best Doug and Charlie
5/5
GoogleNatasha was fantastic during a viewing earlier, friendly, professional, and very knowledgeable. She made the whole experience smooth and enjoyable. Highly recommend!
Thank you for your kind review, Mishel. Best wishes, Natasha
5/5
GoogleDoug was very helpful throughout a protracted sale. would definitely recommend
Thanks so much for your 5-star review, John, I really do appreciate it. I’m delighted I helped to get everything over the line for you. and thank you also for your recommendation, that means a great deal to me too. All the very best, Doug
5/5
GoogleWould highly recommend Natasha Gabbani. Professional and highly attentive in keeping us up to date at all times.Very pleasant to work with.
Thank you so much for your lovely review, Karen. It was a pleasure showing you around the property. Best wishes, Natasha
5/5
GoogleA big thank you to the Intercounty team in particular Doug who managed our sale and was so helpful as we worked through the completion process. Thanks Alison
Hi Alison, Thank you so much for your lovely review. It was a real pleasure working with you, and am delighted to hear you felt supported throughout the sale process. … More
5/5
GoogleBuying a property was a little daunting for me, but Doug Whybrow was very supportive, communicative and reassuring.
Hi Nick, thank you so much for your kind review, it’s truly appreciated. I’m delighted to hear that I could make the property-buying process a little less daunting for you and provide reassurance along the way, as that is always my goal. All the very best, Doug
5/5
GoogleIt has been a pleasure being on this journey with Intercounty. Doug was absolutely brilliant all the way through! Regular communications, very positive and supportive! Thank you so much!
Hi Chloe Thank you so much for your wonderful review! It’s been a pleasure working with you on your journey, I’m delighted to hear that you felt supported throughout the process. Your kind words mean a lot to me and the team, and wish you all the best in your next chapter! thanks again Doug
5/5
GoogleSheli at Intercounty Bishop’s Stortford was extremely professional and helpful throughout the process. She made everything clear, straightforward, and stress-free. Excellent service and highly appreciated.
Thank you for the lovely review Baran. It was a pleasure doing your tenancy progression and happy to see you move in nicely. Wish you all the best. Sheli
5/5
GoogleLucy Sandford is exceptional. Very professional and always a safe pair of hands
Thank you so much for your kind words Adam, always a pleasure 😊. Best Wishes, Lucy …
5/5
GoogleNatasha was extremely helpful and informative
Thank you for your kind review, Wayne. It was a pleasure showing you around the property. Best wishes, Natasha
1/5
GoogleThey do not even deserve one star but unfortunately that is the minimum. I asked them if I have questions about the flat will they wait until I get the answers or they rent out to the first person who puts down the deposit. They said they wait of course. That was a big fat lie. Asked my questions about the property, but they were lazy to even ask the landlord they just lied their face off. Free parking and visitor parking does not excist in the property. Why is it so hard to write an email or call the landlord to get the right answers is beyond me. If the staff there can not do even this they should not be working there. But the cherry on top is that ok I give up because i will not get any answers i just want to rent the property. Then comes the answer that oh sorry it is rented out a couple of days ago. So it looks like Intercounty is full of lazy lieing employees. I hope someone will do somkething about this service because it is truly dreadful. I did not thought i had to continue this thread, but the service went from bad to worse. From the zero star I would like to go to minus 5 now. Just because I receive a dreadful service and I dare to speak up about it now the people there are being even more difficult. I am sorry, but your job is not hard. If you do not want bad reviews than maybe treat your customers right. Not talking to me, forgetting to call me and "accidentally" loosing my papers is just petty. Do your jobs properly or change jobs. I bet it is not hard to find people to replace you who actually does the job. Literally anyone from the street could do a better service than you are at this moment. There are just too many "accidents" and "mistakes" since I talked to you. Looking forward to hear your excuses this time around!
Thank you for leaving your review. As discussed on the phone, I am very disappointed to hear how you have been left feeling after your experience. I take on board your thoughts that our communication throughout the process could have been better and I apologise for any stress and inconvenience this would have caused. When you raised your queries with us, we checked the information with the landlord. However, as they are overseas, it took several days to get a response. Upon receiving the answers, you had further queries, which we again had to check with the landlord. At this point my colleague did ask if you wanted to make an offer, which you didn’t wish to do at the time. Unfortunately, the property had a great deal of interest from the open day and rather than wait, the landlord decided to accept one of the offers they had received. I appreciate the frustrations this has caused you. We will endeavor to assist you in finding a new property to move to.
5/5
GoogleI recently purchased my first home and would definitely recommend Intercounty. Doug was very helpful and kept me informed throughout the process. Thanks Doug!
Hi Oscar, thank you for your kind review. Congratulations on purchasing your first home! I’m really pleased to hear you had a positive experience and felt well informed throughout the process. It was a pleasure helping you, and I wish you all the very best in your new home. Best Wishes, Doug
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Intercounty's Bishop's Stortford office has 1,611 reviews across four platforms: 948 on Google, 1 on Facebook (across the whole business), 641 on Trustpilot (across the whole business), 21 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
Intercounty Bishop Stortford is rated 4.7 out of 5 across all 1,611 reviews, and 4.8 out of 5 on Google from 948 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Intercounty, Bishop's Stortford won Platinum; Intercounty, Harlow won Gold.
Intercounty Bishop Stortford, 21 North Street, Bishop's Stortford CM23 2LD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.