Trusted Agent profile · Bishop Auckland
Verified
★★★★★
507 reviews across 4 platforms
128 Newgate Street, Bishop Auckland, DL14 7EH
Part of JW Wood, see every office.
JW Wood's office in Bishop Auckland, at 128 Newgate Street, is rated 4.7 out of 5 across 507 reviews on four platforms, including 310 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
310
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
194
Reviews on Trustpilot
Business-wide
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Bishop Auckland.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
TrustpilotTony was very helpful great job thank…
Tony was very helpful great job thank you
Thank you for your wonderful review! We’re so pleased to hear that Tony was able to assist you and provide such great support.
5/5
GoogleBarbara, Elizabeth, Martyn and the team have been fantastic. Our house is now under offer and hopefully progressing to a smooth completion. The team have a great knowledge of the outlying villages and local area, we would highly recommend them particularly for the more rural sale.
Hi Paul, Thank you so much for such a great review! It’s muchly appreciated
5/5
GoogleVery helpful friendly and patient helping us through any enquiries
Many thanks Denise we will pass on your feedback to the Bishop Auckland team. We look forward to assisting you in the future.
5/5
GooglePLEASANT EASY GOING STAFF
Thanks for the 5 star review and we are pleased our Bishop team were able to help.
5/5
GoogleI found Martin to be extremely helpful and very positive in making my sale more efficient and more satisfying for me . He's helped me so much . My appreciation to both him and his team. Thankyou All.
Many thanks for taking the time to leave our Bishop Auckland team a lovely review. We will be sure to pass on your kind words.
5/5
GoogleFrom the start of our house sale all the way through, Martin from JW woods as well as the ladies in the office, have been impeccable, very friendly, reassuring and kept me up to date every step of the way. They have sold our property within …
Hi Adele, Thank you so much for the kind review!! … More
5/5
TrustpilotVery efficient and helpful
Very efficient and helpful. Great communication. It would highly recommend them.
Thank you Victoria for the 5 star review. We greatly appreciate the positive feedback.
5/5
GoogleVery friendly, professional and helpful at all stages of the house purchase. Would highly recommend.
Many thanks for your kind words, we look forward to being of assistance in the future.
5/5
TrustpilotAmazing service from Megan
Amazing service from Megan, very friendly and helpful
Many thanks for your feedback we will ensure Megan receives this and we are so pleased you had a successful property journey.
5/5
TrustpilotEllie Bass is professional
Ellie Bass is professional , responsive and a good ambassador for JW Wood John C
Thank you for your very kind words. Ellie will be delighted to read your feedback back.
5/5
TrustpilotI’m so pleased with the service I…
I’m so pleased with the service I received. The team were professional, approachable, and always happy to answer my questions. They explained every step of the selling process in detail, making it smooth and stress-free.
Thank you so much for your kind words! We're thrilled to hear you had such a smooth and stress-free experience. It was our pleasure to assist you every step of the way.
5/5
GoogleI've used JW woods twice now very happy with the service I've received excellent
Many thanks for your kind words always appreciated by the team. We look forward to assisting you in the future.
5/5
GoogleHuge thanks to Barbara Smith and the team at JWWOOD...very helpful and straight forward with regards to what needs to happen next etc. Highly recommended..10/10 all the way!.
Hi Christine Thank you so very much for the kind words! It’s much appreciated
5/5
TrustpilotHandling my sale and purchase
Handling my sale and purchase, excellent service and Denise is very professional and responsive. Fingers crossed for a safe conveyance!
Many thanks for the 5 star review. Our Consett team will be delighted that you were happy with their service.
5/5
GoogleExcellent communication throughout the buying progress from organising multiple viewings to submitting offers and receiving feedback we can’t thank Barbra and her team, including Pauline who led viewings, enough for their help throughout our search your care and consideration is much appreciated
Hi Joanne, Thank you for your review, your kind words mean a lot to our team! … More
5/5
GoogleExcellent and quick service from the team, house was valued, listed and sold within a couple of weeks. I have to thank Barbara especially for answering my queries quickly and for keeping me informed of all updates during the sale. Would definitely recommend JW Wood if you are considering selling your home.
That is great to hear, and I will make sure that Barbara is made aware of your kind message.
5/5
GoogleExcellent, helpful service so far. Barbara Smith and her team have been very good. They have responded to our questions promptly and in a very friendly manner.
Hi Susan That’s very kind of you … More
5/5
GoogleBarbara Smith handled my offer, acceptance and. ID checks. I can’t tell you how amazing she was, obviously having the offer accepted meant so much to me but Barbara handled this with such a personal touch she made the nervous process a dream. She is a credit to JWW clients
Hi Tracey Thank you for the very kind review, and I’m sure Barbara will be delighted.
5/5
GoogleI can’t fault the service I had from the whole J W Wood team in Bishop Auckland. Advice was realistic & helpful, all deadlines were met, communication was regular & friendly. Most importantly they got potential buyers in to view the property & found a buyer! Well done all of you!
Thank you for your kind words, when you have house as nice as yours, it makes the job a lot easier!
5/5
TrustpilotI've had a great experience with JWW…
I've had a great experience with JWW darlington buying my property. They are professional and know what they are doing. They updated me each step and followed up with each parties. Even though it was my first experience buying a property I had worried about hardly nothing..
Thank you for your lovely review! We’re so pleased to hear that our team at JWW Darlington made your first property purchase a worry-free experience. Wishing you happiness in your new home!
5/5
TrustpilotPrompt
Prompt, professional, efficient and unobtrusive service. Andrew Oates (Andy) processed the transaction with exceptional assistance and support.
Many thanks for taking the time to give Andrew feedback we look forward to being of assistance in the future.
5/5
TrustpilotAnn was really helpful for our…
Ann was really helpful for our purchase.Very responsive to questions and queries.Highly recommend!
Many thanks for taking the time to leave a review.
5/5
GoogleThis is the second time of dealing with JW Wood and they haven’t let us down. Once again their customer service has been excellent! Friendly and extremely efficient. House buying/selling is a stressful time and these guys take some of the pain out of the process 🙂 …
Hi Tracey, That is a great review! Thank you very much. … More
5/5
GoogleCurrently selling and purchasing properties with JW Wood and the whole team have been absolutely amazing to work with. It's been no stress at all, they've been very diligent, considerate and professional. Also, they are so natually friendly and approachable. Looking forward to completing our transactions with them!
Hi Jamie Thank you ever so much for your very kind review … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Bishop Auckland won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Chester Le Street won Gold.
