Trusted Agent profile · Bishop Auckland
Verified
★★★★★
509 reviews across 4 platforms
128 Newgate Street, Bishop Auckland, DL14 7EH
Part of JW Wood, see every office.
JW Wood's office in Bishop Auckland, at 128 Newgate Street, is rated 4.7 out of 5 across 509 reviews on four platforms, including 310 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
310
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
196
Reviews on Trustpilot
Business-wide
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Bishop Auckland.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent professional service
Have used JW Wood on more than one occasion and have found them to be efficient and effective when selling my properties. The team have a wealth of experience and will guide you through the process of buying and selling. Highly recommended the professional service
Its been a pleasure helping you again and we hope we can do it again in the not too distant future. All the best.
5/5
TrustpilotWonderful service
Julie and the rest of the team offered wonderful, transparent service, and made my purchase as seamless as possible. Thank you so much!
Thank you for your lovely review! We're so glad Julie and the team could make your purchase seamless. It was a pleasure helping you, thank you for choosing us.
5/5
TrustpilotAmazing company
Amazing company, very friendly and helpful staff, Tony especially has gone above and beyond to help iron out a few solicitor issues, should I ever need to use a local estate agents in the future I will definitely be using JW Woods.
Thank you so much for your fantastic feedback and kind words about our team. We’re delighted to hear that you had such a positive experience with us. A special thank you for highlighting Tony’s efforts, we’re thrilled to know he was able to go above and beyond to assist you with resolving the solicitor issues. Our team is dedicated to providing the best possible support to our clients, and your satisfaction means the world to us.
5/5
GoogleWe’ve just sold our house through JW Wood and we received excellent service, particularly after sales from Gill Anderson. Gill has been absolutely outstanding; she has kept us informed throughout, with regular updates and talked us through every step in order to make everything really clear.
We are delighted that our team at Bishop Auckland provided an excellent service to you. Gill is a vital part of our sales service and will be greatly encouraged by your kind remarks. Once again many thanks and stay safe.
5/5
TrustpilotDouble glazed
I just had a most successful conversation with Sarah Perrin. She has managed to arrange for a lot of work to be carried out on my property and I am pleased to say it was completed on time and on budget. Well done Sarah and thanks,
A great review thank you. We are pleased everything went well with your repairs. Here to help if we can.
5/5
GoogleJW WOODS most friendly helpful professional estate agents out there, wouldn't use anyone else, sold twice with amanda dowson and team the whole process from start to finish was above& beyond thank you to the full team 10/10
Hi Shavonne Thank you so much, that’s a very kind review … More
5/5
GoogleAmanda was extremely friendly and helpful throughout. Buying a property is a stressful time but Amanda helped me with kindness and made the process less of an ordeal.
Hi Ray, thank you for your lovely review! You are very kind! Best wishes
5/5
GoogleVery good service. Barbara Smith and the team have been excellent
5/5
GoogleWe have recently bought a house in Bishop Auckland and J W Woods were very responsive and professional. They kept us well informed with what was happening at each stage. Amanda was a great help throughout the process.
Thank you for your kind words. We will make sure that Amanda is made aware, and we hope you enjoy your new home.
5/5
GoogleJW Wood - Bishop Auckland were professional, polite and punctual. We booked our valuation with Martyn who had our property on the market within a couple of days, by the end of the week the house was under offer, incredible service provided …
Many thanks for taking the time to leave a detailed review.
5/5
GoogleI can’t fault the team at Wood, Bishop Auckland, SUPER helpful & friendly. Huge thanks to Amanda Dowson for all her help, it’s so appreciated 😊 …
Hi Penny Thank you for such a great review! … More
5/5
GoogleThis is now the second time I've had the pleasure of dealing with JW Wood, Bishop Auckland. This time, Amanda, who has been really approachable and time sensitive with my matter. Thanks again Amanda and co!
Hi Jamie Thank you ever so much for your very kind review … More
5/5
GoogleJWW Bishop Auckland- everybody is friendly, professional, helpfull and patient. It is a pleasant experience when buying a house through them.
A lovely review thank you. Thanks from everyone at our Bishop Office.
5/5
GoogleMany thanks to Amanda and all the team at J W Wood for there efficient and professional way they are handling the sale of our property
Hi Peter, Thank you for your kind words, Much appreciated! … More
5/5
GoogleThankyou to all the staff at JW Woods and especially Gill Anderson as our contact after we made the initial offer on our purchase. In what has been a frustrating experience at times Gill has kept us up to date …
Thank you for your comments which will encourage Gill. Hope you enjoy your new home and please keep safe.
5/5
TrustpilotFirst class
Swapped to woods after a very slow start with another company, the most professional friendly fast service from start to finish, above and beyond wouldnt use anyone else in future- Bishop auckland dream team- biggest thank you to amanda, elizabeth and martin for all you help ensuring a smooth stress free sale 😀
Many thanks for leaving a fantastic review. Our team will be delighted to read your comments
5/5
GoogleThe service from JW Woods Bishop Auckland has been professional and efficient from my initial enquiry. Thank you to Amanda for being couteous and for keeping me up to date on all of me viewings.
Many thanks for the review and we are delighted that you had a great experience with our Bishop Auckland team.
5/5
GoogleI would like to thank Elizabeth and the sales team at jw woods Bishop Auckland for all the help and advice during a very complicated sale for all the quick responses and communication would highly recommend them to anyone …
Thank you Anne for a lovely review for Liz at our Bishop Auckland office.
5/5
TrustpilotProfessional, Efficient and Friendly
Finding a new property can sometimes be a little daunting but Julie from Woods and the rest of the team were very supportive. Were able to view the house in a timely manner and professional hosts when doing so. Efficient with communication and very knowledgeable. Would recommend. Thank you
Thank you for your wonderful review! We're thrilled to hear that Julie and the team were able to support you through the process of finding a new property. It's great to know that you found our communication efficient and our team knowledgeable. We appreciate your recommendation and are committed to continuing to provide excellent service. Thank you for choosing JW Wood!
5/5
GoogleI am delighted with the excellent service given by JWW when I put my house up for sale quite recently. I had a few viewings and I have accepted an offer on it from a lovely young couple. JWW have kept me up to date at all stages and I’d …
Hi Moira, What a great message, Thank you so much, your kind words mean a lot to our team
5/5
GoogleAmanda and Elizabeth were very professional and kept us fully informed of all viewings and subsequent offers. Made the stressful process more manageable.
Thank for the review Kim, its very much appreciated.
5/5
GoogleWhat can I say.... Saw a house I liked, rang to book a viewing, 2 days later I'm on the doorstep. Liked it, rang following day to make a offer, they called back a hour or so later to say yes. Followed by confirmation email etc. Amanda and …
Hi Phil Thank you for your kind review, … More
5/5
TrustpilotFantastic team
Fantastic team - informative, helpful and strives to do the best for clients. Julie and Ann are both lovely
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you found our team informative, helpful, and dedicated to doing the best for our clients. Julie and Ann will be delighted to know they made such a positive impression, they truly are amazing! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to support you! 😊
5/5
GoogleBarbara, the agent, showed us a property on her day off!, very knowledgeable on the area and has kept us up to date after our offer has been accepted. Overall superb!
Thank you for the lovely review. I'm sure Barbara was more than pleased to help you on your property search.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Bishop Auckland won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Chester Le Street won Gold.
