Trusted Agent profile · Bishop Auckland
Verified
★★★★★
509 reviews across 4 platforms
128 Newgate Street, Bishop Auckland, DL14 7EH
Part of JW Wood, see every office.
JW Wood's office in Bishop Auckland, at 128 Newgate Street, is rated 4.7 out of 5 across 509 reviews on four platforms, including 310 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
310
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
196
Reviews on Trustpilot
Business-wide
Send JW Wood Bishops Auckland a message.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Bishop Auckland.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
GoogleCurrently selling and purchasing properties with JW Wood and the whole team have been absolutely amazing to work with. It's been no stress at all, they've been very diligent, considerate and professional. Also, they are so natually friendly and approachable. Looking forward to completing our transactions with them!
Hi Jamie Thank you ever so much for your very kind review … More
5/5
GoogleHighly recommend JWWood. It was a pleasure. Very proffesional team together with nice, friendly atmosphere. Especialy Martin Hunter and Amanda Killops. Always helpful. Everything went troubleless. It was great decision to put our property for sale with JWWood.
Hi Halina, Thank you so much, That is so very kind. It was a pleasure and we wish you all … More
5/5
TrustpilotBrilliant and responsive.
Many thanks for this exceptional review. We look forward to assisting you in the future.
5/5
TrustpilotVery helpful staff who gave lots of…
Very helpful staff who gave lots of good advice.
Many thanks for your kind words. We look forward to being of support In the future.
5/5
GoogleFrom our initial enquiry, organise our first viewing answering questions and requests for information expedited promptly via phone and email. Accommodating extended second visit Pauline Rossi was a very helpful hosts Barbara Smith …
Hi Chris, What a wonderful message! Thank you so very much, and we are thrilled that you … More
5/5
GoogleReally easy process to sell our house with jw wood. Barbara was fantastic providing help and support throughout, nice to know there is such friendly and reassuring voice at the end of the telephone , thank you.
Hi Peter, Thank you for this review, we will make sure that Barbara hears your kind words. … More
5/5
TrustpilotReally professional staff
Really professional staff, who went out of there way with as much information as possible, sold mine within a week
Thank you so much for taking the time to respond to our team. You're feedback is important to us.
5/5
TrustpilotFirst time buyers
While buying our first property we found JW Wood to be extremely helpful, Denise who dealt with the property we were buying was very friendly, helpful and approachable and made the process a lot more easier for ourselves and talked us through everything we needed to know and kept in frequent contact to keep us up to date.
Great review thank you and we know Denise will be delighted to read your comments.
5/5
GoogleExcellent service from all at J Woods Bishop Auckland. Many thanks to Barbara Smith and Martin especially for dealing with me in a very professional but caring way during a very stressful time. Much appreciated.
Hi Jenny, Thank you so much for your lovely review, that is so kind. … More
5/5
GoogleI could not believe how fast this was! I asked JW Wood to market my Mother's house and within a week there was an offer. I can't thank them enough, and the process is as easy as possible. Thank you so much JW Wood!
Hi Sean Thank you for the great Review!! … More
5/5
GoogleThe team at Bishop Auckland and in particular, Martyn and Amanda, have been exceptional in their professionalism, but more importantly, their friendly and supportive manner throughout the whole process of selling my home. I cannot thank them enough and can highly recommend JWWood, Bishop Auckland.
Thank you for the recommendation and your very kind words about our Bishop Auckland team. It was a pleasure working with you and wish you the very best for the future.
5/5
TrustpilotExcellent professional service
Excellent professional service from Julie Pendergast when we bought our dream bungalow and now the same excellent service from Julie and Ann in the selling of our original property. This team are ‘on the ball’ !! Thankyou ladies 👍
Thank you so much for your fantastic feedback! We’re delighted to hear Julie and Ann provided excellent service both with your dream bungalow and in selling your original property.
5/5
GoogleSelling our house was made easy by JW Woods. The team of Amanda, Martyn and Barbara were super helpful and pleasant to work with. Our house was sold in a couple of weeks!
Hi Alison, What a great review, thank you very much! … More
5/5
GoogleI am currently in the process of selling my house and so far Martyn and his team have been 100% with keeping me updated on the different stages of the sale. Highly recommended
Hi Paula, Thank you for your kind review, We have passed this on to the rest of the team … More
5/5
TrustpilotMy experience with JWW was incredible
My experience with JWW was incredible. Fiona and the whole team are amazing. They helped me from day one till now with everything. They cleared all my doubts immediately and updating me with everything.
Thank you for your amazing feedback! We're so pleased to hear Fiona and the team were there for you every step of the way.
1/5
FacebookThink twice if you're a landlord If you're thinking of letting JW Wood manage your property think twice. They charge high fees, communication is dreadful if something goes wrong and they charge you for things without asking! Members of the team admit they have fallen short however managers there do not answer questions in a timely manner and when you suggest a face to face meeting to try and resolve things they refuse! Honestly worse estate agent I have encountered
5/5
GoogleI cannot fault the staff at the Bishop Auckland branch. From first viewing to a second viewing, right through to purchase, it’s been excellent. Buying property can be a stressful experience but this has all been very straightforward thanks to all concerned.
Thank you for your kind words and the 5 stars. We all hope you are very happy in your new home.
5/5
TrustpilotVery supportive
Throughout the whole process have felt informed and kept up to date Denise has ensured timely follow up and feedback after viewings Supporting us with the processes involved for both selling & buying
Thank you for your kind words! We're thrilled to hear you felt supported and informed throughout the process. Denise will be delighted to know her efforts made a difference.
5/5
GoogleExcellent customer service from initial phone call, during viewings, agreement of sale & follow up. A special thank you to Barbara for her attention to detail & ongoing communication throughout. Thank you.
Thank you for your great review! It’s always great to hear … More
5/5
GoogleElizabeth has been dealing with our purchase. She is very helpful and professional in her work. She is attentive and responds to any queries immediately. Her friendly manner makes her approachable. We are glad to have such a professional …
Thank you for your great review. Elizabeth is a great member of our team and we will make sure that she hears of your kinds words
5/5
TrustpilotGreat service from initial visit to…
Great service from initial visit to value the property all the way till property being sold Excellent description and photos of property. Staff keep you well informed during the sale and are always courteous and polite when you contact them. The firm also have a range of other services you may require.
A fabulous review thank you! Wishing you a lovely Christmas from everyone at JWW.
5/5
GoogleDealt with Amanda Dowson on making an offer, and having it accepted through to Memorandum of Sale. Amanda was so friendly, professional and helpful throughout, keeping us informed and nothing was a problem for her. It was an absolute pleasure dealing with Amanda and JW Woods, thank you.
Thank you for your review. We understand you have bought a beautiful home and Amanda and her colleagues hope you will be very happy there. Many thanks and stay safe.
5/5
GoogleThe aftercare service from this company is amazing, thank you Gill (Anderson) for all your hard work over the last few weeks 🥰 and also to Martyn (Hunter) for all your attention and help to achieve the sale. I would fully recommend this company 😌 …
Thank you for taking the time to leave a review. We have passed on your feedback to your team and they were delighted.
5/5
GoogleMartyn has been great from the start with honest advice and support to bring our property to market. The team have been very helpful to us too as some properties we have been interested in have been marketed by them too. I would highly recommend this agent.
Martyn is very knowledgeable and passionate about his role as manager at our Bishop Auckland office so its great to hear such positive feedback. Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Bishop Auckland won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Chester Le Street won Gold.
Send JW Wood Bishops Auckland a message.
