Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTen out of ten
Ben, my Estate Agent went above and beyond to promote my property; it sold within a couple of days of advertising for over the asking price, nothing was too much trouble and he was proactive in facilitating a smooth process right from the off. Excellent service, would not hesitate to recommend the Avenue to anyone. Ten out of ten👍
Mrs · 27 November 2024
Agent replied · 24 December 2024
Thank you for taking the time to leave us a review Mr D'Amico, it means a lot to us. We are pleased to hear that you are happy with the service which Ben provided you with. Thanks again James.
★★★★★ 5/5
TrustpilotMore than just an estate agent
Anita and her team at the Avenue are excellent, they provided more than just a typical estate agent to guide us through our successful sale. Anita specifically ensured that she understood the house and area in detail, as well as personally managing the seller and buyer relationship throughout. This was not just a positive outcome, but a pleasant and non stressful transaction which when moving house, is a rarity. Thank you to all involved.
Denille · 4 March 2024
Agent replied · 28 August 2024
Thank you so much for taking the time to leave a review Denille, it means a lot. It is good to hear that you are happy with the Service provided by Anita. Thanks again James.
★★★★★ 5/5
TrustpilotWould Always Use Emma
Used Emma to sell our house this year. From the moment we met I could tell how dedicated she was about getting us the best offer for our home. She was always readily available to talk to day or night about any queries we had. Would highly recommend Emma and her team when thinking about who to sell your house with. She's always welcome to come round to our new house for a cup of tea and a chat !
Katie · 2 October 2023
Agent replied · 29 October 2023
Thank you so much for taking the time to leave us a review Katie, it means a lot. It is good to hear that you are happy with the service you received from Emma. Thanks again James
★★★★★ 5/5
TrustpilotThe service we have received from The…
The service we have received from The Avenue, in particular Jack, Holly and Laura, has been exceptional. From the eye-catching professional photography and drone footage right at the start to helping us find the perfect buyer for our home to the final stages of aiding us to secure our dream home. The team kept us up-to-date with all updates and were extremely responsive to our messages and queries. I highly recommend The Avenue and cannot thank the team enough.
Sukhy · 25 October 2023
Agent replied · 29 October 2023
Sukhy thank you so much for taking the time to leave us a review, it means a lot to us. It was good to hear that you are happy with the service which you received from Jack, Holly & Laura. Thanks again James.
★★★★★ 5/5
TrustpilotThe Avenue
The Avenue, is by far, the top estate agents you can have for quality of service and getting things done swiftly. The team, especially Emma, was fantastic at negotiating the deal for me as a buyer. Whilst there was competition and I thought the purchase would be impossible, Emma assured that I'd sucessfully obtain the property....and that is what happened! I have moved in and will always be grateful for the support, confidence & results provided. Thanks @theavenue & special shout out to Emma!
Zeshaan · 29 September 2023
Agent replied · 29 October 2023
Zeshaan thank you so much for taking the time to leave a review for us, this really does mean a lot to us. We are pleased to hear that you are happy with the service from Emma. Thanks Again James
★★★★★ 5/5
TrustpilotExcellent
Emily is an excellent estate agent. She worked tirelessly to sell our house and support us through the whole process right through to completion. Communication was always clear, prompt and helpful. She is clearly knowledgeable about houses and the housing market but also cares and recognises that moving house is not just a transaction; it's a highly personal and emotional experience. Highly recommended.
Cecille · 29 August 2024
Agent replied · 22 October 2024
Thank you so much Cecille for taking the time to leave a review, it means a lot to us. We are pleased to hear that you are happy with the service which Emily provided you with. Thanks again James.
★★★★★ 5/5
Trustpilot🌟Highly recommended🌟
The service we received was truly outstanding; Martin went above and beyond to ensure a smooth and successful sale of our house. He consistently provided timely updates, keeping us informed every step of the way, which greatly alleviated any concerns we had during the process. His dedication and attention to detail made all the difference, and we couldn't be more grateful for his support. We would undoubtedly enlist his services for the sale of our next house and wholeheartedly recommend him to anyone looking to buy or sell property, as his expertise and dedication truly were brilliant.
Gina · 26 March 2025
★★★★★ 5/5
TrustpilotAbsolute excellence
Anita gave a 100 percent to help us with the purchase of Cherry Cottage, we used a solicitor she recommended and helped with the vetting process with things we needed help with, made herself available for any questions we had, chasing all aspects of the sale to keep us on track. The property was vacant and we moved in , within five weeks from the initial viewing, a lot of which was down to Anita. She made provision for us to visit the property on a bank holiday to measure up for furniture ect. Also she was a genuine bridge between us and the seller for information and advice, without it feeling as a them and us situation. Cannot recommend her highly enough.
Phil · 20 September 2025
Agent replied · 26 September 2025
Thank you so much for your glowing review Phil, It means a lot that Anita gave 100% throughout your purchase of Cherry Cottage, from solicitor recommendations to vetting and even arranging that bank‐holiday visit. We’re thrilled you felt supported every step of the way.
Thanks Again
James Humphries-Stone
★★★★★ 5/5
TrustpilotBailee and Alice sold our House in Grays, Essex
Bailee and Alice of The Avenue estate agents truly went above and beyond to support us during the recent sale of our house. They were always available, honest and transparent and we'd have no hesitation recommending Bailee and Alice if you are looking to buy or sell in the Thurrock / Havering area.
Stephen · 9 May 2026
Agent replied · 7 June 2026
Stephen, thank you for taking the time to leave such a fantastic review. It’s wonderful to hear that Bailee and Alice were able to support you throughout your sale with honesty, transparency and always being available when needed. Your recommendation for the Thurrock and Havering area really means a lot to the team.
Thanks Again
James Humphries-Stone
★★★★★ 5/5
TrustpilotExemplary Service and Exceptional…
Exemplary Service and Exceptional Results!I recently had the pleasure of working with Chris and his phenomenal team to sell my house, and I cannot speak highly enough of the experience.From the very beginning, Chris demonstrated a level of professionalism and expertise that immediately put me at ease. Their in-depth knowledge of the local market was evident, and they guided me through every step of the selling process with remarkable clarity and enthusiasm. Communication with the team was seamless and prompt, on a personal level, they creat a group chat on WhatsApp, ensuring I was always kept up to date on the progress of the sale. They were incredibly responsive to any questions or concerns I had, making me feel valued as a client.What truly impressed me was their commitment to going above and beyond to achieve outstanding results.They really are in to the business, certainly different from the other agencies. Not only did they help me with selling mine but helped my through the one which I purchased too, even though they wouldn't benefit from it. It was evident that they had my best interests at heart throughout the entire transaction.The teamwork displayed by Chris's team was exceptional. Every member worked in harmony, creating a well-coordinated and efficient selling process. Their attention to detail and dedication to ensuring a smooth sale left a lasting impression on me.If you're looking for an estate agent and team that will exceed your expectations, I wholeheartedly recommend Chris at The Avenue. He is the epitome of professionalism, expertise, and outstanding service.Thank you once again to Chris, Holly and everyone else at The Avenue for making the sale of my house an unforgettable and rewarding experience!
Somayeh · 29 August 2023
Agent replied · 29 October 2023
thank you so much for taking the time to leave us a review Somayeh. It is good to hear that you are happy with the service you received from Chris & Holly. Thanks again James
★★★★★ 5/5
TrustpilotWould give 10 stars if it was an…
Would give 10 stars if it was an option! Excellent service, did what other bigger agents couldn't and got my property sold. Adverts are excellent with the little videos and drone footage which you don't see with most other agents. Friendly, reliable agent who is very responsive to all calls and texts, and go above and beyond to help where possible. I now recommend Emma and co to anyone who says they are looking to sell.
Charlotte · 4 December 2023
Agent replied · 31 December 2023
Charlotte thank you so much for taking the time to leave us a review , it means a lot to us. We are pleased to hear that you are happy with the service you received from Emma and that you would recommend her services. Thanks again James
★★★★★ 5/5
TrustpilotGreat service
Emily was fantastic, went the extra mile. Always contactable, even outside of normal hours. Simply the best. Would recommend
Ian · 9 January 2026
Agent replied · 25 January 2026
Ian, thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear Emily went the extra mile and was always contactable, even outside normal hours. Your recommendation means a great deal to us and we truly appreciate your kind words.
Thank you again.
James Humphries-Stone
★★★★★ 5/5
TrustpilotAn Estate agent who get's it and goes the extra mile!
The Avenue have been a pleasure to deal with from start to finish on the sale of our property. Jack, Laura & Holly kept us well informed throughout and took the hassle away by giving us regular updates and conducting all viewings. The media work and presentation of the house by Ben was superb. The house was presented online immaculately (so good I wanted to re-buy it myself!!) and definitely drove the timely sale of the property. I would highly recommend the Avenue Estate Agents to others looking to sell there home in Sutton Coldfield. Friendly, professional and competent throughout ⭐️⭐️⭐️⭐️⭐️
George · 7 August 2023
Agent replied · 29 October 2023
George thank you so much for taking the time to leave us a review, it means a lot. We are pleased to hear that you are happy with the service you received from Jack, Laura & Holly. Thanks again James
★★★★★ 5/5
TrustpilotEmily at The Avenue
Emily made things super easy for us when we were looking to buy in the Midlands from London. We really enjoyed going to her viewings; she was such a lovely person, knowledgable and able to answer any question we put forward to her. We would recommend her to anyone and would use her again and again if we look to move in the Midlands.
Francesca · 8 July 2024
Agent replied · 28 August 2024
Francesca we really appreciate you sharing your service experience you received from Emily at The Avenue and would like to thank you for taking to the time to leave a review. Thanks again James
★★★★★ 5/5
TrustpilotI can not say enough about my…
I can not say enough about my experience with this company Chris is an amazing estate agent went above and beyond to sell my property, no day was out of bounds even Sunday (who does that) kept me up to date with everything . I would soulfully recommend 100% well done the avenue and my main man Chris.
Julie · 12 October 2024
Agent replied · 22 October 2024
Thank you so much Julie, for taking the time to leave a review, it means a lot to us. We are pleased to hear that you are happy with the service which Chris provided you with. Thanks again James.
★★★★★ 5/5
TrustpilotWe used Lee Holman at The Avenue Estate and we couldn't be happier with the results.
We used Lee Holman at The Avenue Estate Agents to sell our house in Harlow after having shocking customer service with another agency. From start to finish Lee was professional and understanding of our situation. Videos and images were taken of our house which looked amazing. An offer was accepted within days and Lee set out to make the whole process as stress free as possible. There were some hic ups along the way from our buyers and sellers but Lee reassured us at every point explaining the process and making sure we were happy. Lee went above and beyond to make sure our house sold as quickly as possible and we were over the moon with the whole experience. Lee is an asset to the company and we couldn't recommend him enough.
Nichola · 5 July 2023
Agent replied · 29 October 2023
Thank you Nichola for leaving us a review, Thank you for taking the time to leave us a review. It really does mean a lot that you are happy with the service Lee Holman provided to you & that you would recommend our services. Thanks again, James
★★★★★ 5/5
TrustpilotMy House was sold within a day!
My House was sold within a day of these estate agents putting it on the market. i am more than pleased with how The Avenue Estate Agents have handled and helped me with the sale from the beginning. And always keep in touch with you every step of the way. they do an excellent job of how they best put your property on the market showing the best side of everything and the photo's are superb. thank you. i can't recommend this estate agents enough to anyone that wants a quick sale. i even got the price i asked for it. i highly recommend this company to anyone thinking of selling or buying a home. 10/10.
BS · 1 July 2023
Agent replied · 29 October 2023
Thank you for leaving us a review. It really does mean a lot and we are pleased to hear that you would recommend our company and that you are happy with service we provided you. Thanks again, James
★★★★★ 5/5
TrustpilotJames and Hayley of the Avenue estate…
James and Hayley of the Avenue estate agency sold our cottage in Fritchley.From start to finish they were both very professional and both know exactly what they are talking about regarding the housing market.The video’s and the property portfolio that these guys deliver are just fantastic and so different from other run of the mill estate agents.A sale was very quickly secured on our property. James and Hayley kept us informed every step of the way from sale to completion.I can’t recommend them enough for their friendly customer service and professionalism I would highly recommend The Avenue Estate agency.
Sharon · 27 June 2023
Agent replied · 29 October 2023
Thank you Sharon, It really does mean a lot and we are pleased to hear that you were happy with the service that you were provided by us & that you would recommend our services & that you took the time to leave us a review Thanks again, James
★★★★★ 5/5
TrustpilotI will forever be grateful to Bailee & Alice
Bailee and Alice are a dream team & I will forever be greatful to them. Not only did they sell my home of 18 years, they found me, what I hope will be, my forever home. I was very specific on what I was looking for, from the type of house, to location, to it being ‘the one’ Bailee really took the time to understand why each factor was so important to me and didn’t fail to deliver.
Natalie · 7 September 2025
Agent replied · 26 September 2025
Thank you for such a heartfelt review, Natalie. It’s wonderful to hear how Bailee and Alice not only sold your home of 18 years but also found you what you hope will be your forever home. We’re delighted they made such a meaningful impact.
Thanks Again
James Humphries-Stone
★★★★★ 5/5
TrustpilotWe bought our new house through Ben at the Avenue
We bought oir new house through Ben. The whole experience was fantastic. The videos and photos truly reflected the property and Ben went out of his way to allow us to view the property. He was friendly and contacted us daily with updates throughout the process. Overall a 5* service and would recommend and use Ben at the Avenue again.
Steve · 9 August 2024
Agent replied · 28 August 2024
Steve thank you for sharing your experience of your the service you received from Ben and for taking the time to leave a review, it means a lot to us. thanks again James
★★★★★ 5/5
TrustpilotWe recently bought an investment…
We recently bought an investment property from Martin Kent, and the whole process was fantastic. From the initial viewing to presenting our offer to the vendor and ultimately ensuring a smooth speedy process to completion. Martin was available whenever needed.I wouldn't hesitate to purchase another property with Martin, and if we do sell any of our portfolio in the local area I'd absolutely trust him to market and achieve the best price possible.
Ahmed · 27 October 2023
Agent replied · 31 December 2023
Thank you so much Ahmed for taking the time to leave us a review, it means a lot. We are pleased to hear that you are happy for the service you received from Martin. Thanks again James
★★★★★ 5/5
TrustpilotAnita is the benchmark.
Anita is the benchmark all estate agents should aspire to emulate.Professional, proactive, experienced and a great communicator. Not to mention a strong network of all the best people needed.Her advice is golden.If she will accept your commission she will own delivery of the best result as quickly as possible. Time wasters will not trouble you.
Carl · 20 September 2024
Agent replied · 22 October 2024
Carl we feel honoured to have received your experience of the service you have received from Anita and would also like to thank you for taking the time to leave a review, it means a lot. Thanks again James
★★★★★ 5/5
TrustpilotThe best......
I have used Anita in the past with house purchases and she has always been brilliant, so she was the natural choice when I came to sell.
Mr · 24 September 2026
Agent replied · 25 September 2026
Thank you so much for taking the time to leave such a wonderful review. It’s fantastic to hear that, having worked with Anita on previous purchases, you chose her again when selling. We’re delighted she successfully navigated such a challenging sale with professionalism, flexibility and dedication.
Thank you again
James Humphries-Stone
★★★★★ 5/5
TrustpilotI cannot recommend these enough
I cannot recommend these enough. Ella Hogan was by far the politest and most professional estate agent I have ever had dealings with. Open honest helpful with the perfect amount of help/advice you need. She was not pushy or opinionated like the majority of estate agents we have had dealings with recently. Ella is worth every penny she is paid and deserves a bonus/pay rise.
Executor/S · 11 March 2024
Agent replied · 28 August 2024
Thank you so much for taking the time to leave a review, it means a lot to us. It is good to hear that you are happy with the service you received from Ella. Thanks again James.
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