Trusted Agent profile · Birmingham
★★★★★
373 reviews across 2 platforms
Lyndon House, 62 Hagley Road, Birmingham, B16 8PE
SevenLiving's office in Birmingham, at Lyndon House, is rated 4.3 out of 5 across 373 reviews on two platforms, including 113 Google reviews rated 3.5.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleA nice and convenient living place, with high street few minutes to get to. Jiaze of the SevenLiving has been helpful and is willing to spend quite a lot of time to deal with our enquiry. Thanks for that.
Hi Henry, Thank you for taking the time to review the professional services of Jiaze. We are pleased that you are happy with the service provided. Team Seven Living
5/5
TrustpilotAppreciation to Ava of Finance Department
I would like to extend my sincere appreciation for Ava's initiative and professional expertise in resolving my council tax issue. Her prompt action and thorough understanding of the matter helped correct the mistaken overcharge to my account, and I am truly grateful for her support.
Hi Jessica, We really appreciate your review and special mentions for Ava! Team SevenLiving
5/5
Googlewhen i ask for info tey re very good etc they get right on it and send it asap.ava aulakh helped me in my admin ,and any other questions she replied promt and all infos where greatly apriciated
Hi Michael, Thank you for taking the time to provide a review and feedback. It is much appreciated. Team SevenLiving
5/5
TrustpilotWe recently relocated from US looking…
We recently relocated from US looking to rent a Flat in Birmingham . Emma Lott made our rental experience very pleasant! She was very responsive to our inquiries and knowledgeable about the Flat details, her availability to meet my husband’s schedule for the showing was very important to us. The rental process with Seven Living has been very fluid, they are a great team.Thank youM Carmen Bass
Hi Carmen, Thank you for your feedback about the service Emma provided. We are thrilled to understand Emma made the experience easy and straightforward. Team SevenLiving
5/5
TrustpilotFinance team
We are extremely pleased with the exceptional service delivered by the finance team. In particular, Ave Aulakh went above and beyond in explaining the intricate details of our account. Their clear and thorough breakdown helped us understand our financial standing, making the entire process transparent and reassuring.
5/5
TrustpilotReally pleased with the communication…
Really pleased with the communication and service from Seven Living, particularly by Emma Loth who has been phenomenal at replying to my queries quickly and professionally. She addresses all my concerns and goes out of her way to keep me updated consistently. I had an urgent plumbing issue and she was so good at prioritising the job and getting it resolved. Super service. Thank you Emma :)
Dear Naur, Thank you for taking the time to review Emma's service. We are please to hear you have been very satisifed. Team SevenLiving
5/5
TrustpilotBrilliant service by Arvind Rattu
Seven Living has always offered an average service and a below average response rate to my e-mails/phone calls.That was until Arvind took over my property - he is responsive, detailed in his communication and treating us as proper customers. I hope this relationship lasts for years to come. Bravo Arvind.
Hi Daniel, Thank you for sharing your feedback. We are thrilled to understand that you are receiving a great service from Arvind here at SevenLiving.Kind regards, Team SevenLiving
5/5
TrustpilotWe have been working with Seven Living…
We have been working with Seven Living for a while now and they are such an amazing company to work with. Arv is a true gem! Always so helpful and nothing is too much trouble for him.
Hi Sam,Thank you for sharing your feedback. It is much appreciated!Team SevenLiving
5/5
TrustpilotSeven Living
Big thank you to Ellie for always being professional and friendly.
Hi Mohammed, Thank you for your review! We are thrilled that Ellie provided an excellence service! Team Seven Living
5/5
TrustpilotPrompt, timely and efficient assistance.
Prompt, effective response to all my inquiries.Very glad to report it is what you would hope for as a customer from your management company.Special thanks to Ava for her swift assistance on multiple ocassions.
Hi Omar, Many thanks for your review of Tia's service. Knowing how pleased you are is very important to us as all feedback helps us continue to develop our services. Team SevenLiving
5/5
GoogleHighly recommend Daniel Parfitt at Severn living. Throughout the process he was excellant and was in constant communication with me. He actively searched for us providing daily updates. Woulf recommend and use Daniel again.
Hi Damon, Thank you for your feedback on the excellent serivce Dan provided. Team SevenLiving
5/5
GoogleJiaze at Seven Living has been excellent. Helping me with numerous challenges, keeping communications regular and informative. This is critical as I live in Asia whereas my property is in the UK.
Hi Ali, Thank you for taking the time to review Jiaze. We are thrilled with your feedback and that he is supporting you so well. Team SevenLiving
5/5
TrustpilotGreat service and prompt response
Fantastic service provided by Seven Living. I would especially like to thank Ava and her team for answering my questions so quickly. She is very responsible and respectful, which makes everything go smoothly!
Hi Jasper, We are thrilled with the great feedback given to Ava. Thank you for taking the time to review. Team SevenLiving
5/5
GoogleDan is a fantastic agent. He is polite, personable, friendly and quickly responds to any queries I have. He has made the process of me finding a property to rent much easier!
Hi Anagha, Thank you for sharing your experience of Dan’s great service! Team SevenLiving
5/5
TrustpilotWith good experience with SevenLiving…
With good experience with SevenLiving for half year and would like to special thanks for Ava’s help. She helped to answer all my queries and actively help to check and sent me required information. Really appreciate and her professional service. Thank you.
Hi Desmond, Thank you so much for your compliment about Ava's great work. Team SevenLiving
5/5
TrustpilotExcellent letting agents
It has been an absolute pleasure working with Ava and Paul at Seven Living. They are are extremely efficient and respond to all my queries promptly. I couldn't ask for a better agent to manage my property as a landlady. Highly recommended!
Hi Dalbir, Thank you so much for your kind words and for taking the time to leave such a detailed review. We’re delighted to hear that Paul and Ava have provided such a high level of service and support. Your recommendation means a great deal to us, and we truly appreciate your trust in SevenLiving. Team SevenLiving
5/5
Googlevery helpful and professional letting agency would 100% recommend and special thanks to James for the incredible effort and help, wouldn’t recommend anyone or any other agency. Thanks Abdelrhman
Hi Thank you for taking the time to review. We are pleased to understand James was very helpful Team SevenLiving
1/5
TrustpilotCowboys at best, Scammers at worst!
Seven living is a business with no ethics or standards. They lie to you and tell you anything you want to hear to get you to move in and then ignore any issues just saying that they are providing all legal requirements.I caught an agent trying to enter my flat yesterday along with two workman without any prior warning. I am usually not home during the day so would not have known had I not been there but they knocked and immediately started to unlock the door like it was routine. I explained that this is unlawful entry but they lied saying they had called and emailed (neither are true) their staff in their office also do not know the jaw and think they can enter whenever they like. Both lies saying emails were sent which I checked and their previous email was several weeks ago and mentioned nothing about accessing the apartment.I have had an expensive camera stolen from me which I now believe was taken from my apartment but I thought it was impossible as I dis not realise that people have been in and out of my apartment while I’m not there.The building is not secure, tenants are constantly fighting and screaming at each other every morning and night despite being told it’s a quiet built . The windows do not open so it’s always over 30 degrees Celsius with makes it boarder line unliveable but the frustrating thing is they treat tenants with contempt and admit that no issues will be resolved even though these were main selling points during the viewing.They are trained to lie and decisive you so that you move in and once you’re on contract they have you and once you realise you’ve been lied to it’s too late as the contract has you locked in. This is a cowboy business who don’t respect your rights as a tenant. When I have complained I am just ignored which included whey I first moved in and had to stay elsewhere for three days due to having no hot water. They just Joor you will give up and go away .I am having to change the locks on my front door as they have no respect for our privacy so will likely try to enter again despite me complaining and reminding then of my rights as a tenant. The staff actually do not know basic property management and act like its no big deal to let themselves into your home uninvited even when they may responsible for theft.Avoid! I have clients in this industry and they have said that this is the worst standards that they have heard of. Its a scam which somehow they get away with.
Dear Ben, We are sorry you are not happy. Please call the office on 0121 468 3264 as soon as you are able to discuss your concerns or email lettings@sevenliving.com Kind regards Team SevenLiving
5/5
TrustpilotSevenLiving are efficient and proactive…
SevenLiving are efficient and proactive and in their handling of my leased property, everything has worked like clockwork. I have dealt a lot with Ava Aulakh who is knowledgeable, always very helpful and polite.
Hi Kezito, We appreciate that you have shared your experience and that Ava is super helpful and responsive. Team SevenLiving
5/5
TrustpilotAbsolute first class service delivered…
Absolute first class service delivered by its finance team when I had queries about my rent receivables and tenants. They responded in a rapid and comprehensive manner. Especially thanks to Ava the finance manager and please keep it up!
Hi Quennie, Thank you for your review it is much appreciated. We are please to hear that Ava has given you a great service!Team SevenLiving
5/5
TrustpilotEmma is a star
Emma was extremely helpful during my tenancy. I did not have a good experience with Tia, however I was so glad when I connected with Emma who immediately owned my issue and resolved it in quick time. Emma, thanks a lot for all your help, you are a star!
Hi Adesh, Thank you for your feedback it is very much appreciated.Team SevenLiving
5/5
TrustpilotAnother year and another Big Thank you…
Another year and another Big Thank you to Seven Living and Caitlin in particular! Despite the challenging market environment she did a great job in renting out my apartment and even at better conditions. Extremely responsive and helpful! She will never stop looking for alternatives and discuss with you proactively. A true professional! Wishing Caitlin and Seven Living team a great year ahead
Hi Tatiana,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
GoogleAgent : Jiaze Jiaze handled everything with professionalism and efficiency. His communication, paperwork handling, and attention to detail made the whole experience smooth …
Hi Philip, Thank you for your feedback! We’re so pleased to hear your move-in experience was quick and seamless. Our team always aims to make the process as easy as … More
5/5
TrustpilotAbigail Hardy was wonderful to work…
Abigail Hardy was wonderful to work with, she is very professional and extremely responsive. Abi has made our stay at SevenLiving a delightful experience.
Hi Shane, We are thrilled that Abi made you stay so great.Team SevenLiving
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
SevenLiving's Birmingham office has 373 reviews across two platforms: 113 on Google, 260 on Trustpilot.
SevenLiving Birmingham is rated 4.3 out of 5 across all 373 reviews, and 3.5 out of 5 on Google from 113 reviews.
SevenLiving Birmingham, Lyndon House, 62 Hagley Road, Birmingham, B16 8PE.
