Trusted Agent profile
★★★★★
373 reviews across 2 platforms
Lyndon House, 62 Hagley Road, Birmingham, B16 8PE
SevenLiving's Birmingham office at Lyndon House is rated 4.3 out of 5 across 373 reviews on two platforms, including 113 Google reviews rated 3.5.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleFirst time rentining, and I had outstanding help with this company. Eerything from understanding the ins and outs of the home, finances, and everything else that could possibly be thought of. I worked with Paul and Jiaze. They went out of their way to make sure everything was always squared away.
5/5
TrustpilotBeen using them for 6 years now
Been using them for 6 years now, with no issues what so ever. prompt service whenever I needed something and they've been great in managing my property so far. Special mention to Ava for her great communication skills and dedicated work.
Hi Constantino, Thank you for taking the time to review the services of Ava. We are pleased that you are happy with the service provided. Team Seven Living
5/5
TrustpilotI’ve had a great experience with Seven…
I’ve had a great experience with Seven Living, and in particular Ava, who has been outstanding throughout.
Hi customer Thank you for your fantastic review about Ava! Team SevenLiving
5/5
GoogleJiaze has been really helpful with giving me the correct property advice and service, would recommend his service!
Hi Ying, Thank you for taking the time to review the professional services of Jiaze. We are pleased that you are happy with the service provided. Team Seven Living
2/5
GoogleAfter renting with SevenLiving for a year, I can say I had more downs than ups. Firstly, when i moved in i discovered lots of mould, this was not sorted for a while after letting SevenLiving know, we had to remove of this ourselves and then the maintenance man (who was lovely) came to paint over this. Secondly, the shower boost button blew the fuse numerously which meant we were left without hot water a couple of times for days at a time. One time, an engineer was scheduled to come but did not attend. The shower continuously leaked, even when sealed would leak once again. Finally, the tenants above ourselves left a shower/bath on and this poured through our bathroom ceiling. On departure, we cleaned the flat thoroughly and provided cleaners to do so. Then had £210 deducted off of our deposit for “cleaning” reasons. It is more stressful to go back and forth and appeal this, hence why I haven’t! Not once was we provided any compensation for the numerous issues which we have encountered while living at this property. On a more positive note, Laura was helpful and responsive, Tia who previously worked there was lovely too and James was professional.
Hi Autumn, Thank you for your review. All feedback is important to us. I am very sorry to understand you experienced issues during your tenancy. We will be in touch directly with you to address the issues you have raised. Kind regards, Team SevenLiving
5/5
TrustpilotAva was brilliant in helping me change…
Ava was brilliant in helping me change my payment date. Quick and efficient response. Great customer service.
Hi James, Thank you so much for your compliment about Ava. Team SevenLiving
5/5
TrustpilotSmooth Renting with Outstanding Support
I’ve had a great experience with Seven Living over the past two years. Their service has been consistently reliable and responsive. Ava has always provided swift and efficient support whenever needed, making the whole process smooth and stress-free. Arvind has also been incredibly helpful with the renting process, offering clear guidance and support throughout. Overall, a professional and dependable team that I’d highly recommend.
Hi Krishna, Thank you for your feedback. We’re glad to hear about your experience and appreciate your comments about Ava. We look forward to continue working with you. Team SevenLiving
5/5
TrustpilotAva Aulakh is the lady who deals with…
Ava Aulakh is the lady who deals with my property /when I send email she responds asap and gives me all the info and help
Hi Michael, We really appreciate you sharing your experience of the fantastic service Ava provided. Team SevenLiving
5/5
GoogleI met an agent who can speak Chinese and responds quickly. He helped me find the house I like and I am very satisfied! His name is Jiaze. You can look for him more often. This apartment in St. Martin is very nice. If you have a car, you can consider renting here, because it is difficult to rent a parking space in other apartments in Birmingham.
Hi Yilei, We really appreciate you taking the time to review and are pleased that Jiaze looked after you well! Team SevenLiving
5/5
TrustpilotI have been with Seven living for nearly two years
I have been with Seven living for nearly two years , I have noticed that they really care of both landlord and tenant especially keeping in touch closer for what services we need , this is great experience which I have never had before with another’s. I would like to nominate Jiaze, he is extremely talented and knowledgeable for what he does ,also he has been always kind and supportive to clients.
Hi Xiu Mei, Thank you for your 5-star review. We’re delighted to hear of your positive experience with Jiaze and appreciate the trust you’ve placed in us. At SevenLiving, we value strong landlord partnerships and look forward to continuing our work together. Team SevenLiving
5/5
TrustpilotReliable and responsive property management
I have been using Seven Living to manage my properties for the past few years and have had a great experience so far. The service is professional, efficient, and takes a lot of the stress out of being a landlord. Ava, my main contact, is always helpful, responsive, and quick to sort out any issues that come up. Highly recommend
Hi George, Thank you for your continuous support to SevenLiving. We’re so pleased to hear that Ava provided such a professional and helpful experience. We’ll be sure to pass along your kind feedback. Thank you. Team SevenLiving
5/5
TrustpilotThe Grand Exchange
I want to express my heartfelt gratitude for the successful completion of the new apartment build. The Grand Exchange in Bracknell. James, what can I say!! One word (well two) sums it up.. EFFECTIVE and EFFORTLESS!You were a breeze to deal with through the past many months. What was and is still a personal difficult time for myself, it was a challenge making decisions amongst the chaos and emotions I was going through and to have a seamless service with a smile your end, was and is priceless.So, thank you from the bottom of my heart.I look forward to making lasting memories in my new home.Best regards,John
Hi John, We are so pleased that you are thrilled with your new home and that James could help make this as easy as possible for you. We remain on hand to help and assist you.Kind regards, Team SevenLiving
4/5
TrustpilotHelpful staff
Ava was very helpful in addressing my query and clarify things.
Hi SK, Thank you for taking the time to review the professional services of Ava. We are pleased that you are happy with the service provided. Team Seven Living
5/5
GoogleAva is quite prompt and good in handling our issues concerning tenancy.
Hi Niger, Thank you for your review! We’re really pleased you had a positive experience towards Ava. Team SevenLiving
5/5
GoogleIt’s an amazing company. With a very excellent team, specially Mr. Paul and Miss Emna They have supported me perfectly I have never deal before with any real estate representatives like them from the first moment, giving me Clear information about what I That I need Every moment I message immediately, they respond highly appreciated and highly recommended
Hi Mohammed, Thank you for your review for Paul and Emna! We’re pleased to hear your move-in experience was smooth and efficient. Our team works hard to make the process as straightforward as possible. Wishing you all the best in your new home! Team SevenLiving
1/5
GoogleThis is beyond awful. We booked a Seven Living flat for a few days. But when we came there, it wasn't prepared. It wasn't cleaned after the previous tenants at all. In fact, it looked like it hasn't been cleaned for days (or even weeks). You can see the attached pictures. This is how we found it. There was no way to rectify it either. Building are unmanned and there is nobody to help you. You have to call the helpline which nobody answers. We just gave up, collected all the evidence we could and contacted our bank to cancel the transaction.
Dear Fiodar, Thank you for your patience during the time we took to resolve your matter and ensure a resolution was found. All feedback is very important for us to improve our service and we are disappointed that you felt it took too long to resolve. We have taken your feedback on board and are using it to improve our response times and service. All the very best Team SevenLiving
5/5
TrustpilotTrust & Confidence from day one...
I've been working with Seven Living since April, and I genuinely cannot praise the team enough. Their communication, efficiency in marketing my property, and commitment to putting guests at the centre of every conversation have been exceptional from day one.
Hi S, Thank you so much for this incredible five-star review! It genuinely means so much to the whole SevenLiving team to hear how positive your experience has been since April. We’re particularly delighted that our communication, proactive approach and commitment to both owners and guests have given you the confidence to trust us with your properties. A huge thank you for recognising Jo, Steph and Cristina too! The fact that you’ve recently entrusted us with another property is the biggest compliment you could give us. We’re incredibly grateful for your continued trust and look forward to managing your growing portfolio. Thank you again for choosing SevenLiving and for recommending us. We truly appreciate your support! Team SevenLiving
5/5
GoogleThe team at Seven Living have been absolutely amazing for me as a non-resident landlord and have efficiently helped me to navigate tax compliance, deal with various bills and issues that would otherwise have been quite difficult to deal with whilst not on the ground in the UK. Thank you so much @James Sharpe and team
Hi Keizito, Thank you for your review of the service James and the team have provided. We are thrilled that we have helped you and made being a landlord much easier. Team SevenLiving
5/5
TrustpilotOverall a good experience with this…
Overall a good experience with this landlord. I wanted to credit Ava who was at all times helpful, professional, polite and understanding. Even when my tenancy was coming to an end. It’s very much appreciated
Hi Phil. Thank you so much for taking the time to leave us a review! We’re really pleased to hear that you had a positive experience and, in particular, that Ava was so helpful throughout your tenancy. Being professional, polite and understanding is incredibly important to us, especially during what can be a stressful time when a tenancy is coming to an end. It’s wonderful to know that Ava continued to provide such great support right through to the end. Team SevenLiving
4/5
TrustpilotCouldn’t be happier with my experience with Emma Loth!
Emma Loth recently assisted with me gaining access to my balcony after 3 months into a 6 month lease. Although I raised the issue of not having the key to the balcony two months ago and hadn’t heard anything, dealing with Emma was a pleasant experience. She was lovely and came after work to help after the issue was put on her radar! The next day, I had access! I’m currently writing this sitting on my balcony on a sunny morning, and couldn’t be more thankful! Thanks Emma!4 stars only as the review is to Seven Living and the 2+ month issue wait. Emma deserves 5 stars though!
Hi Claire, Thank you for taking the time to review Emma's serivce. We really appreciate it!Team SevenLiving
5/5
TrustpilotGreat Customer Service
Thanks to Elliemay, I had a very easy and smooth experience with my checkout as she guided me through the process. I really appreciated the clarity
Hi Dastan, Really appreciate your feedback on the service provided and recommendation about Ellie! Team SevenLiving
5/5
GoogleJiaze has been a good managing agent for myself, he is always responsive and has helped me through difficult situations by dealing with issues that is generally a hassle for myself as I am a landlord based overseas, I would recommend Jiaze and Seven Living to be your managing agents!
Hi Coco, We are thrilled to read your review about the great serivce Jaize is providing for you. Thank you for taking the time to review the service you have received. Team SevenLiving
1/5
TrustpilotJiaze Li and co - zero stars
They kept hounding me with international phone calls and emails despite telling them to leave me alone. They persist. I’ve asked them to stop contacting me at least 3 times, but the agents think waiting a year then popping back up means i’ll give them the time of day. The lies they spew are outrageous.
Hi Dr Abdulwahab Alansari. Thank you for taking the time to share your feedback. We’re sorry to hear that you feel this way. After reviewing our records, we can confirm that our team contacted you only as part of our standard follow‑up process, and always with the intention of being helpful. We never aim to contact anyone who does not wish to hear from us, and we apologise if our communication felt unwelcome. We take all feedback seriously and would be very happy to discuss your experience further to ensure everything is properly resolved. If you would like to talk this through, please feel free to contact us directly so we can assist you. Regards, Team SevenLiving
5/5
GoogleReally great experience. Paul was helpful throughout as I am a first time Landlord and have zero experience. Was supportive throughout the process and was easily avaliable for a chat as well.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
SevenLiving's Birmingham office has 373 reviews across two platforms: 113 on Google, 260 on Trustpilot.
SevenLiving Birmingham is rated 4.3 out of 5 across all 373 reviews, and 3.5 out of 5 on Google from 113 reviews.
SevenLiving Birmingham, Lyndon House, 62 Hagley Road, Birmingham, B16 8PE.
