SevenLiving reviews

★★★★★ 5/5

Google

I had a very positive experience working with Jiaze Li of SevenLiving. Jiaze is efficient, communicates clearly in both English and Chinese, and provides sound advice to property owner. He handled all documentation matters smoothly and helped resolve every issue promptly. He made the entire leasing process stress-free, which is especially helpful for owners located overseas. A highly reliable and recommendable agent.

Cammy · 13 April 2026

★★★★★ 5/5

Trustpilot

Thank you to Ava

Thank you to Ava, who has recently handled my enquiries. This was not my first interaction with her, and her support, professionalism, and dedication are always of the highest standard. I would like to express my appreciation for her help in resolving the situation in a very quick manner. Thank you, Ava, for your excellent customer care. Kind regards. Oskar

Oscar · 8 April 2026

★★★★★ 1/5

Trustpilot

Hands down the worst management company…

Hands down the worst management company I have ever has the displeasure of having to deal with. Literally at EVER opportunity they refuse to take responsibility, deny they had done anything wrong, and blame you the tenant for anything that goes wrong. I mean just to put in a work order you have to agree to pay £150 for a callout because of their terrible appliances. We've been there not even a year and already had multiple floodings in the kitchen from different appliances and the water heater go.

Janice · 9 September 2026

★★★★★ 5/5

Google

A huge thank you to Abigail for her incredible patience and support. While I found other agents at Seven Living to be cold and dismissive, Abigail was a complete gem. She was the only one who truly listened and focused on finding solutions …

Shyamala · 9 April 2026

★★★★★ 5/5

Trustpilot

Great service

I am writing to express my sincere appreciation for the exceptional service provided by Ava from Seven Living. She was incredibly helpful throughout the entire process of renting my property at The Grand Exchange, Bracknell .Her communication was prompt and clear, and she efficiently resolved any queries I had, including confirming my rent payments. I highly recommend Ava and Seven Living for their outstanding professionalism and support.

Mr · 31 August 2025

★★★★★ 5/5

Trustpilot

Excellent service from Finance Manager, Ava

We have been using Seven Living to rent our apartment in Slough on a long-term basis. Whilst we’ve dealt with a few agents, Ava has been a constant for some time and we are very happy with the service received. She’s very responsive and patient, because I can ask some stupid questions! She’s professional and we appreciate her attention to detail. Thanks Ava.

Dawn · 18 September 2025

★★★★★ 2/5

Trustpilot

Slow, ineffective property management.

We have been renting a property via the agency for just over a year. In this time we have had multiple issues with the property, ranging from the front door to plumbing issues. It has taken multiple weeks for any of these to be resolved, communication is slow and there is a significant lack of updates. We have had reoccurring issues with plumbing and there seems to be a real lack of accountability and updates.

Charlotte · 8 July 2026

★★★★★ 5/5

Trustpilot

Thank you Ava!

Ava has been a great staff of your company. She is helpful, professional and knowledgeable about her work. She supports me whenever I need her help and very patient. Thank you Ava!

SHEN · 28 April 2026

★★★★★ 5/5

Google

Really want to thank Dan Parfitt for being so helpful the last few weeks while dealing with my situation. He went out of his way to contact me with updates and other potential properties and also contacted them on behalf of me which im extremely grateful for. I’ve never experienced this type of professionalism from an estate agent, ensuring I had a roof over my head in the limited time I had. Im overwhelmed by his kindness and his willingness to go out of his way to help!

Ashley · 5 December 2024

★★★★★ 5/5

Google

I had an amazing experience with SevenLiving, finding and securing my desired new home but all credit would go too Daniel Parfitt. From our first encounter, he was very professional but also at ease which put me at ease. Daniel was transparent through the process and encouraging. He responded to all my queries within minutes which was very beneficial and made the process very quick. I was offered the property and had the keys the very next day. After months of searching, I was able to secure my new home within a week of meeting Daniel. It was honeslty a dream.

Deborah · 24 November 2024

★★★★★ 1/5

Google

TLDR; Permanently 25+ degC (35+ in summer) even at night, you will lose >£120 deposit regardless, rat infested car park and refuse area. AVOID!!! This is in reference to their No1 Thames Valley buildings in Bracknell. The only positive about this lot is their 6 month break clause - any longer and I would have gone insane. Despite their fancy MVHR ventilation system (basically a fan with a cloth filter) there is no way to bring in cool air form outside. As such, the flats are basically greenhouses with temperatures never dipping below 25 degrees centigrade and in the summer the temperatures at night were >35. This is clearly a problem evidenced by the fact that many tenants permanently block up the windows with newspaper and cardboard to try and mitigate the affect of the insolation. If you contact them regarding this problem they simply ignore you. My theory is that this building was one of the many office blocks (clearly designed for Air Conditioning) in the UK where commercial tenants could not be found. Then SevenLiving came along and turned it into a bunch of flats, omitting the intended air con system to cut costs. There is a major rat problem in the car park and area surrounding the property, but this is as much to blame on the extremely questionable and unscrupulous tenants (there was a problem with deliveries getting stolen from the shared "secure" parcel area - I personally lost 2 to such thieves and I spoke to others who had the same experience). To add insult to injury, they span me along for the maximum amount of time allowable by TDS (almost 2 months) before returning my deposit and when they did they decided to deduct >£120 for cleaning despite the fact I left it in a cleaner state than when I moved in. Cleverly, the sub-contract out the inventory assessment so that they can conveniently hide behind a different organization and there is no real way to dispute it. I can't be bothered to wait any longer, I just want my money. The flats do look pretty nice in advert photos (and are kitted out pretty nicely) but don't fall for it, you have been warned!

James · 9 November 2024

★★★★★ 5/5

Trustpilot

Excellent Stay with Seven Living in…

Excellent Stay with Seven Living in Birmingham!I recently stayed at a Seven Living property in Birmingham, and it was an outstanding experience! From the moment I booked, the communication was seamless, with clear instructions and helpful tips for the stay. The apartment was modern, spotless, and well-equipped with everything I needed, making me feel right at home. The location was ideal, close to the city centre, with great access to shops and restaurants, yet quiet enough to relax after a busy day.The team at Seven Living were also incredibly responsive and professional, addressing any queries I had promptly and with genuine care. The quality of service truly exceeded my expectations. I highly recommend Seven Living to anyone looking for a comfortable and hassle-free stay in Birmingham. Will definitely book again!Thank you, Seven Living, for a wonderful stay!

Jessica · 29 October 2024

★★★★★ 5/5

Trustpilot

When I looking for a nice room

When I looking for a nice room, my friend recommends Jiaze to help me. He's the best agent I've met in uk. From submit the offer form ,he trying to help me to make correct information, and after that he answers all my questions and explain a lot. Actrally my English is not good, he use my home language to help me to set up account and help me to pay the money. Even the room cleaning is not his job. He also contact them for me. So, if youWant find a nice man for your room renting, Jiaze is your best choice.

琪希 · 20 October 2024

★★★★★ 5/5

Trustpilot

Exceptional Service and Compassion from SevenLiving, A Special Thanks to Agent Arv

I recently had the experience of dealing with SevenLiving, particularly regarding an early contract termination. The process could have been extremely stressful due to the landlord’s difficult and inhumane approach to the situation. However, I was fortunate enough to be assisted by Agent Arv, who was not only professional but also incredibly kind and understanding throughout the entire ordeal.From the very start, Arv took the time to listen to my concerns and understood the unique circumstances surrounding my decision to end the contract early. He exhibited empathy, which made all the difference in such a challenging time. Unlike the landlord, who was harsh and unsympathetic, Arv advocated for fair treatment and ensured that I was handled with care and respect.Arv’s support went above and beyond what I expected. He continuously kept me updated, explained the process in detail, and made sure I felt supported every step of the way. His professionalism, combined with his genuine concern for my wellbeing, showed me the high level of integrity this agency stands for.Thanks to Arv’s efforts, a potentially overwhelming situation was managed smoothly, and I was able to transition with far less stress than I had anticipated. I would highly recommend SevenLiving for anyone seeking an estate agency that truly cares for its clients. And if you’re lucky enough to have Arv handle your case, rest assured that you’re in excellent hands.His compassion, understanding, and dedication to ensuring fair treatment is truly commendable. I can’t thank him enough for the endless support he provided during such a trying time.

Samson · 14 October 2024

★★★★★ 5/5

Trustpilot

Finding tenant

Thank you Paul Szetela has taken initiative for finding tenant with reference check almost 2 months before the current lease expire. It actually saved our time and minimize our property to be vacant.

Kelvin · 26 February 2026

★★★★★ 5/5

Trustpilot

Effluent service

I have a flat in Slough that has been rented out by Seven pretty much from day 1 when I bought it a few years ago. Has been minimal fuss. Ava is the one handling my property and she does a nice job of being responsive to any questions.

Maziar · 10 September 2025

★★★★★ 5/5

Trustpilot

Seven Living is doing good

Seven Living is a professional and helpful property management company. Their staffs are performing excellent and serving me well, like Ava Aulakh and Jiaze Li.

Davy · 8 April 2026

★★★★★ 5/5

Trustpilot

Maintenance service

We had an apartment which required some maintenance work and contacted SevenLiving. We dealt with Sharon who was professional, efficient and effective throughout. She contacted their handyman, obtained a quote which was better than we had received from someone else, organised the work within a few days and the work was done on time and to budget. I would particularly mention the clarity and speed of communications. A pleasure to deal with.

Rob · 25 November 2024

★★★★★ 5/5

Trustpilot

Great experience with them

Great experience with them. Quick and efficient. Emna helped us in selecting our appartment and Ava has been great help with our monthly payments.

Anique · 9 April 2026

★★★★★ 5/5

Google

I am a student at the University of Birmingham, and I rented this house this year. A staff member named Jiaze was incredibly helpful. I had been worried about having trouble contacting the agency since I was in another country before moving in. However, Jiaze was very proactive and stayed in touch with me, unlike others. He answered all of our questions thoroughly and clearly. He is the best staff member I've ever encountered!

Ge · 3 October 2024

★★★★★ 5/5

Google

Jiaze was really helpful in helping me find a property and was responsive with any enquires I had. Such a wholesome guy.

Matthew · 9 April 2026

★★★★★ 5/5

Google

I want to say thank you to Jiaze for helping me rent my property, he was responsive and helpful, highly recommend.

Shujuan · 9 April 2026

★★★★★ 5/5

Trustpilot

Finance Manager Ava Aulakh is helpful…

Finance Manager Ava Aulakh is helpful and responsible, responding to my questions promptly and providing the assistance required.

Sydney · 24 April 2026

★★★★★ 5/5

Google

Ava is really helpful and supportive. She actively helped me to resolve licensing and council tax issues. Very much appreciated!

S · 9 April 2026