Trusted Agent profile · Birmingham
Verified
★★★★★
2,201 reviews across 4 platforms
143 High Street, Harborne, Birmingham, B17 9NP
Part of Martin & Co, see every office.
Martin & Co's office in Birmingham, at 143 High Street, is rated 4.5 out of 5 across 2,201 reviews on four platforms, including 1,625 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
1,625
Reviews on Google
This office
27
Reviews on Facebook
This office
546
Reviews on Trustpilot
This office
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleGood agents for our apartment rental property. Debbie, our Property Manager, is always timely with her updates and helpful when anything requires attention.
Hi David, Thank you for your kind feedback! We’re delighted to hear Debbie has been so … More
5/5
TrustpilotAlthough I could not make the viewing…
Although I could not make the viewing my friend has said he felt very welcomed by Muhammed and he was a nice decent guy. He had a number of questions to ask about the property to him to feedback to me and they were all answered I have spoke to muhammed a few times today and even ringing and getting through straight away made it very easy to ask what I had to as I have dealt with previous agencies and it’s been a nightmare. I appreciate his time he has given.
5/5
GoogleReally pleased with the service that I have received from Martin and Co. Cherry Mahon has been very helpful and professional throughout.
Thank you very much for your positive review, your feedback is appreciated. Regards, Martin & Co
5/5
GoogleBeen my agency for years, they're very efficient and always available
Hi Lucia, Thank you for your continued support and kind words! We’re delighted to hear you find our team efficient and always available. We appreciate having you with us! … More
5/5
TrustpilotM&C have been fantastic after taking…
M&C have been fantastic after taking over from YourMove. Nathan Ballard has been especially helpful with finding me a suitable tenant in a timely manner.
1/5
GoogleTENANTS BEWARE I made 5 complaints against Martin & Co with the Property Ombudsman - all 5 were ruled in my favour by the Property Ombudsman with monetary compensation to be paid to me by Martin & Co. The complaints were for poor service and neglecting maintenance repairs. Months later, Scott Haddock (from Martin & Co) illegally entered my apartment with 5 other strangers when I specifically told him in writing not to enter my home in my absence. He instead quoted me a clause in the tenancy agreement (after he conducted the unauthorised viewing) and implied that I MUST allow them access to my home for future tenant viewings and indicated that they will continue to enter my property to conduct viewings when they need to. I am pursuing this with both the police and the council as it is a criminal offence to enter someone's property when they have explicitly told you not to.
5/5
TrustpilotThank you Owen
Mr Owen Smith was extremely helpful regarding my enquiry for a property and answered all my questions. Would recommend asking for him, thanks owen.
5/5
GoogleZainab has been really attentive at replying to my emails promptly and provides an excellent service. I would recommend Martin&Co to friends and family.
5/5
TrustpilotGood estate agents who provide customer satisfaction
Great service in the way they quickly showed me a property and sent me details to follow up.Their Rep was very helpful, I once used them a few years ago and enjoyed their service.
5/5
TrustpilotPrompt and Polite Service
I I had the pleasure of coordinating with the lettings consultant, Mr. Tobias Ogunmesa, who responded promptly to emails with all the requisite information. Mr. Ogunmesa efficiently arranged my viewing with Mr. Ben Mortimore, who was likewise a commendable individual to work with.
5/5
GoogleNathan was really good with us and ensured we got our forms immediately. He also sent me a list of houses when I could not get what I wanted immediately. Martin & Co is pretty good!
1/5
FacebookI have recently taken out a property with this company in harborne. Worst experience of my life, the property is completely unfit to live in. Rodent infestation, broken guttering, damp and cracked plaster work to name just a few problems. The agency have a complete lack of respect for their customers and charge a £500.00 exit fee to leave a property which is clearly uninhabitable. Do not rent with this company.
Hi Nick, I am sorry that you haven't had a good experience in your flat. It is unfortunate that you have had a few maintenance issues but they have now been rectified. I appreciate that it did take longer than we would have hoped to get the issues sort…See more
4/5
TrustpilotMr Adeyinka Awodele
Mr. Nathan Ballard was very Polite, nice and soft spoken, I was few minutes late but he kept calling me with a very nice soft words to ask how many minutes will i be late.Adeyinka Awodele.
5/5
GoogleHad an issue with my boiler, spoke to Jawad and was able to kindly sort the same day. Amazing service!!!
Thank you very much for your positive review, your feedback is appreciated. Regards, Martin & Co
5/5
GoogleGreat experience as a first time buyer thanks to Harj who was very helpful and friendly. Looking forward to completion.
Thank you very much for your positive review, your feedback is appreciated. Regards, Martin & Co
5/5
GooglePunctual Helpful Nice customer support
Hi Farzaneh, Thank you for your kind feedback! We’re glad to hear you found our team punctual, helpful, and supportive. We appreciate you taking the time to share your … More
5/5
GoogleNathan was really professional and helpful.
5/5
GoogleIfti was super helpful and efficient. Super professional.
Dear Mr Μαριος Βοντας, Sorry for the late reply. I had reported this review to google on the basis that I believe it is libellous, but sadly google have not responded. So, the facts… You rented a furnished property, when your furniture "arrived", you quite simply disposed of (sold?) the landlords furniture. As a result, the landlord (via Martin & Co) requested a full retention of your deposit at the end of the tenancy towards replacing the missing pieces of furniture. You have refuted the claim saying that you disposed of "broken" items despite never reporting any broken items at any time during the tenancy. As a result of the dispute, the landlord quite rightly (in in my opinion) sought a full retention of your deposit whilst you offered £0. A dispute was duly lodged with the DPS Alternative Dispute Resolution service. The DPS in house lawyers reviewed the events and sided 100% with the agent/landlord. Subsequently this review appeared, I assume as a reaction to the DPS adjudicators decision. Given that the furniture was of good quality and excellent condition at the time you moved in, and that your tenancy was only 17 months in total, perhaps you are fortunate that the landlord chose not to report the missing furniture to the police as a theft. Thankfully for us and our landlord clients, these situations are extremely rare. Kind Regards, James Wiggins
5/5
GoogleMuhammed Uddin is nice and decent
5/5
GoogleGreat service. Muhammed Uddin was really helpful and very professional. 100% recommended
5/5
TrustpilotExcellent service
Excellent serviceDebbie manages two of my properties. She has one of those attitudes that is always positive. Very compassionate and good at conflict resolution. If you are looking for somebody trustworthy to manage your property, I would strongly recommend Debbie at Martin & Co, Harborne, Birmingham
5/5
GoogleVery impressed with the level of service. Nathan helpfully showed us around the properties and answered our questions and Sadika was very prompt with information.
5/5
GoogleNathan (who showed me around a prospective rental) was very professional in his demeanour. He was courteous and comprehensive in showing me the property, but allowed me to view it in my own time and kindly left me to look around alone. He also appeared to liaise sensitively with the current tenant, who was present (and who also gave off a positive impression of Martin & Co.). Calling the agency was a similarly positive and professional experience.
5/5
TrustpilotOwen has been helpful and very…
Owen has been helpful and very supportive would recommend to many buyers or anybody interested gave me all the information needed ,many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We specialise in property sales and residential lettings across Harborne, Edgbaston and the surrounding areas - providing specialist advice, and support across all areas of the property market. Deepa Sohal is Managing Director at Martin & Co Harborne and along with her dedicated team, is passionate about supporting local people find their perfect house to buy or rent. Harborne is an upmarket area, with many pubs, bars and restaurants. It benefits from good transport links, and Birmingham City Centre is just five miles away which offers world class shopping and excellent employment opportunities. There is a wide range of property types available to suit every individual need in and around Harborne from studio flats to six bedroomed detached houses. Whether you are looking to buy, sell or invest in a property in or around Harborne or you would like a free valuation, please do get in touch.
Send Martin & Co Birmingham Harborne a message.
Yes. Martin & Co Birmingham Harborne won Gold in The Trusted Agent 2026 awards.
