Martin & Co Birmingham Harborne reviews

★★★★★ 5/5

Google

I’ve been looking for an apartment to rent and Sufyan Zafar had been amazing. He was quick with email replies and made sure everything was sent over to me asap. Sufyan made my transition period a breeze! If Sufyan is your agent, you are very lucky indeed :)

Zee · 5 August 2026

★★★★★ 5/5

Google

We would love to thank Bogdan for his amazing service and dedication to helping us find our house. His constant professionalism and warm attitude make the process so much easier and faster. Thank you again for going above and beyond.

Kacey · 25 September 2026

★★★★★ 5/5

Google

I viewed a property today with sim & sam Both were very friendly and answered my each and every questions really well . They were very kind , i liked the way they showed & told everything with a proper clarity.

Merina · 8 September 2026

★★★★★ 5/5

Trustpilot

Letting review

I have been dealing with Martin and Co, Harbourne for a number of years, always found them to professional and helpful I having been dealing with Oscar who is always on hand and up to date with his knowledge. On this occasion I have been looked after by Sim Kaur; who has done an excellent job and secured a tenant within days of the property going live. Thank you Simran

Raj · 21 August 2026

★★★★★ 1/5

Google

I am extremely disappointed with the service provided by this letting agent who was my property manager. Throughout my tenancy, I repeatedly reported ongoing damp, mould, and leaks affecting multiple areas of the property. This included visible mould growth, water damage, and consistently high humidity levels. The agent was made aware that the humidity in the property was above 80%, and I provided evidence showing it reached as high as 92%. Despite this, the issue was not properly addressed and I was largely ignored. The agent was also aware that I was pregnant at the time, which made the situation even more concerning given the well-known health risks associated with damp and mould. Repairs were only initiated after we informed them we would be moving out, despite these issues being reported consistently over a period of more than five months. The agent is also aware that I experienced damage to personal belongings as a result of the damp and mould. Despite raising this, I received no support or meaningful response. I also had to continue paying rent, while staying with relatives as the damp and the mold got so bad, which financially impacted me and added additional unwanted stress. However, when we asked can we leave the tenancy early as the living conditions was bad, we was told we would have to pay a lot of money and would have to continue paying rent until new tenants moved in. I formally raised a complaint and requested an investigation into why this happened, including asking for a copy of the agent’s complaints procedure and what redress scheme they are registered to. This was sent on 26/04/2026, however over a week later I have received no response or acknowledgment. The lack of communication, failure to act on serious maintenance issues, and disregard for their own complaints process is very concerning. I would strongly advise others to document everything carefully, as my experience has been that issues are not handled in a timely or professional manner. I have chosen not to name the specific agent individual involved in this review, however the issues raised are accurate and supported by documented evidence. I am now seeking independent advice regarding this matter.

Bree · 9 May 2026

★★★★★ 5/5

Google

I recently viewed a house with Sim, who was very professional, friendly, and helpful throughout the viewing. Sim was punctual and took time to answer all of our questions clearly.

Florence · 5 September 2026

★★★★★ 5/5

Google

I am still looking for a house but Bogdan Miu was a very nice and kind person who was willing to help me, very helpful and i can say from my experience with another agents that Bogdan is reliable and very respectful and actually he is trying to help me out , so yes 10/10 .

Ana · 14 February 2026

★★★★★ 5/5

Google

Jordan Lewis was extremely helpful in showing me a property and was accommodating to the fact i needed a virtual viewing!

Mushtaq · 1 September 2026

★★★★★ 1/5

Trustpilot

Avoid avoid avoid!!!!

Avoid avoid avoid. Do not deal with this company at all. I have literally just made an account just to write this review, that’s how bad they are They simply do not care! We have been dealing with noisy neighbours since SEPTEMBER. There has been parties at 5am, shouting, yelling, banging, doors slamming and music playing all night I have submitted evidence to the property manager and landlords but they simply do not care enough to actually 1. Respond to you or 2. Take it seriously. I have submitted 40+ pieces of evidence and now I give up, we’re looking to move out the building and never use Martin and Co again Save your sanity, honestly, and deal with a different property management. Do not be fooled by the positive reviews.

G · 2 February 2026

★★★★★ 5/5

Google

Ben was very helpful, positive, and professional. He arrived on time and guided me through the property clearly.

Defne · 24 August 2026

★★★★★ 5/5

Google

Jordan was very friendly and welcoming, would highly recommend this estate agent!!

Ayyub · 29 September 2026

★★★★★ 5/5

Google

Sim was very welcoming and helpful when we viewed the property. She was warm, patient and soft-spoken, and made us feel comfortable. She answered our questions and sent the application form promptly. Thank you, Sim, for making the viewing a pleasant experience.

Deborah · 8 October 2026

★★★★★ 5/5

Google

Fantastic service from start till date and still counting. Zainab Khan was friendly, patient, and always quick to respond to messages and quick in responding to problems..She made what could have been a stressful process feel easy and well …

Ganiyu · 8 March 2026

★★★★★ 1/5

Google

unfortunately the worst estate agents we have ever used. We were out of the property in 5 months due to the state of the property. Boiler was not checked when we moved in, so we had to had to beg someone to come out and fix it on a winters …

Aiden · 30 July 2026

★★★★★ 5/5

Google

I am happy I got the chance to view a property today . Thanks to Jordan

Elizabeth · 8 August 2026

★★★★★ 5/5

Google

I had a great experience with Herbie. The booking process was incredibly easy, I was contacted straight away, and the viewing was arranged within minutes. Herbie was kind, polite and very helpful throughout. Excellent customer service, highly recommend!

Ewelina · 14 February 2026

★★★★★ 5/5

Facebook

I was genuinely impressed by the service from Martin & Co (Harborne Branch), and in particular by Owen Smith. I called the day before I wanted to view a property and with very limited availability, and Owen kindly arranged a viewing at my convenience. From our first conversation, he was exceptionally friendly, professional, and accommodating. During the viewing he arrived on time, demonstrated impressive knowledge and insight about both the property and the local market, and explained everything clearly without ever being pushy. Every aspect of his approach reflected professionalism and care. I would thoroughly recommend Martin & Co Harborne, and would say Owen Smith is an absolute credit to the company.

Marie · 10 November 2025

★★★★★ 5/5

Google

Seher was amazing ! She was really great at ensuring all my questions were answered and she made the experience so quick and easy. Ben was also very helpful and communicated so well making it so much more easier for me. Thank you all :)

Juanita · 12 August 2026

★★★★★ 5/5

Google

Me and my partner were invited to view a lovely property in Harborne today. We found the viewing appointment with Bogdan Miu of Martin & Co to be very welcoming. Bogdan was informative, interested and helpful in any questions we had. Highly recommend.

Michelle · 20 December 2025

★★★★★ 5/5

Google

Sim was fantastic and professional

Ahmed · 27 September 2026

★★★★★ 5/5

Google

Bodgan is so lovely like uno when ur just so stressed and looking for a smooth path into getting a place and most of the times is so bumpy with Bodgan I have such a stress reliever he’s so understanding so on job it’s just so incredible I can’t wait for the smooth path to run good and so smart obvs good with languages

Nabila · 13 March 2026

★★★★★ 1/5

Google

We are in our tenancy with Martin and Co. There service is really bad and the property manager is so rude especially Maria Khan who has been so uncoopertive with us the whole time. Even in emergency situations. I woould not recommend them at all.

Saleem · 8 November 2025

★★★★★ 1/5

Google

I’m writing this as another tenant living at the same property, and I can confirm everything in the other review is accurate. Our experience with Martin & Co Birmingham has been consistently disappointing from the day we moved in. The house …

Nijasanu · 2 December 2025

★★★★★ 5/5

Google

Nathan Ballard was our single point of contact and dealt with our recent purchase right up to completion. He was truly excellent along the whole protracted process and was extra attentive to our needs throughout. He was happy to liaise with …

DAMION · 30 November 2025