Trusted Agent profile · Birmingham
Verified
★★★★★
2,203 reviews across 4 platforms
143 High Street, Harborne, Birmingham, B17 9NP
Part of Martin & Co, see every office.
Martin & Co's office in Birmingham, at 143 High Street, is rated 4.5 out of 5 across 2,203 reviews on four platforms, including 1,620 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
1,620
Reviews on Google
This office
34
Reviews on Facebook
This office
3
Reviews on View Agents
This office
546
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We specialise in property sales and residential lettings across Harborne, Edgbaston and the surrounding areas - providing specialist advice, and support across all areas of the property market. Deepa Sohal is Managing Director at Martin & Co Harborne and along with her dedicated team, is passionate about supporting local people find their perfect house to buy or rent. Harborne is an upmarket area, with many pubs, bars and restaurants. It benefits from good transport links, and Birmingham City Centre is just five miles away which offers world class shopping and excellent employment opportunities. There is a wide range of property types available to suit every individual need in and around Harborne from studio flats to six bedroomed detached houses. Whether you are looking to buy, sell or invest in a property in or around Harborne or you would like a free valuation, please do get in touch.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleI've been working with Herbie regarding a slightly complicated move and he's been nothing but helpful, friendly and accommodating. I've had some really poor experiences with other estate agents not wanting to accommodate my needs by Herbie has been a gent, very happy with process so far regardless of outcome!
5/5
GoogleHad an amazing experience with a lovely lady called Amelia. She was very knowledgable and answered every question myself and my partner had. Thanks to Amelia have put an offer in for this property and would recommend her to anyone. Thank you so much Amelia!
Hi Emily, Thank you so much for your lovely review! We’re delighted to hear that Amelia was able to provide such a helpful and positive experience for you and your … More
5/5
FacebookKamilah was very professional, polite and helpful. I felt I had all the information necessary to make a decision and that I had support at every stage.
1/5
GoogleI had a mixed experience with this agency, mainly due to poor communication during the letting process. On one occasion, I attended a scheduled viewing and upon arrival I was not informed that the property had already been let. I travelled to the property, waited for over 20 minutes, and had to call the office, where I was told an email had supposedly been sent, although I did not receive it. On another viewing and subsequent application, I was asked to submit full details and was led to believe the property was still under consideration. However, after sending my application and a follow-up email, I did not receive any updates. I had to call the office myself to find out the status, at which point I was informed that the property had already been agreed. Overall, the lack of communication and timely updates made the process frustrating and unclear. Better coordination and clearer updates to applicants would greatly improve the experience.
5/5
TrustpilotHelpful and efficient
Sufyan made the process of viewing flats and applying for tenancy incredibly smooth. He was clear with his communication, and very helpful in booking us in. Thank you Sufyan!
5/5
GoogleGeorge was amazing. I just can't praise him enough and would recommend him and other staff of Martins and Co. to anyone looking to rent or buy a property in Birmingham or Sandwell. These guys go the extra mile to help you get what you want and will put a smile on your face every time you interact with them. Thank you so much team.
1/5
GoogleA totally fraud Birmingham based estate agent. They took the nin-refundable deposit and then asked something funny. Thats mean you can't provide it and they get away. And the lady in harborne office name Amelia Bradey is act like she's Queen , but unfortunatley in working estae agent.
Hi, Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction and take all concerns seriously. If you would like to discuss your … More
5/5
GoogleGreat selling experience with Martin & Co recently. From viewings to sale in around 10 weeks. Damien and Nathan guided us through the process smoothly. Nathan was star, great communication and helping to iron out the bumps on both sides. A very professional sale, highly recommended.
Hi Mark, Thank you for your fantastic feedback! We’re delighted to hear Damien and Nathan provided excellent support throughout your selling experience. We appreciate … More
5/5
Google“I had an excellent experience with Tobias. He was professional, reliable, and went above and beyond to ensure everything was handled smoothly. His attention to detail and dedication to providing top-notch service truly stood out. I highly recommend Tobias to anyone looking for exceptional service. Thank you for your outstanding work!”
Hi Abiodun, Thank you so much for your wonderful feedback! We’re delighted to hear that Tobias provided professional and dedicated service throughout your experience. Your … More
5/5
GoogleHerbie was very helpful and would definitely recommend Martin & Co to my friends and family
Hi Mohamed, Thank you for your kind feedback! We’re delighted to hear that Herbie was so … More
5/5
GoogleBogdan Miu was the letting agent who showed us the properties. He always open to discussion, quick when he replies and offert solutions regarding any matters that occurred in the proces of. Thank you for you professionalism and for the punctuality. Kind regards Iulian
5/5
TrustpilotThanks Martin& CO for your great…
Thanks Martin& CO for your great service special thanks to Sim Kaur who helped me with the application
5/5
GoogleI would like to express my sincere gratitude to Bogdan Oglu for the outstanding service he provided. From start to finish, his behaviour was incredibly respectful, polite, and professional. He conducted himself like a true gentleman throughout our interaction. What stood out the most was his dedication; his follow-up was prompt and thorough, ensuring that everything was sorted perfectly. Furthermore, I must mention how impeccably dressed and smartly turned out he was, which truly reflected his high standards and respect for the customers. Thank you, Bogdan, for such a brilliant experience. You are an absolute credit to the company!
5/5
TrustpilotI had the pleasure of meeting with…
I had the pleasure of meeting with Amelia Yetton when I was desperately looking for a House. She was so welcoming, not upset to answer any questions and was willing to do her best to support my search for a home to live in. She had a heart of Gold and am glad I met with her, hopefully all things goes well with this search for a new home.. Amelia is super amazing..
5/5
GoogleI rented my flat through Martin & Co for more than five years and had a very positive experience. Special thanks to Sarah-Louise for her professionalism and responsiveness throughout the tenancy. She was always helpful and quick to assist whenever needed.
1/5
TrustpilotDehumanising tenant at stage 4 cancer, causing emotional trauma
The apartment of a cancer patient stage 4 who resides in Madison House, B5 6QS Birmingham got flooded with water and she had to scout in an uncomfortable house while recovering from chemo. Martin & Co Harborne was contacted according to the contract to source for alternative accommodation because the occupant is on chemo and really sick. Debbie Harper from Martin & Co said she has to pay for rent for days was not in the property scouting from one house to another before they can honour their agreement of providing an alternative temporary accommodation. She went further to say “we have vulnerable people in other flats and she’s no different from the rest of them”. Debbie Harper is not fit to work in customer relations nor any human especially sick or vulnerable people.
5/5
GoogleJack has been amazing at communicating with us throughout the process of viewing and applying for a rental property. We felt he really supported us through the application process and are very grateful for his time and expertise!
Hi Lauren, Thank you for your kind words! We’re so pleased to hear that Jack provided excellent communication and support throughout your viewing and application process. … More
1/5
TrustpilotI am very disappointed with the services they offer
I am very disappointed with my daughter’s tenancy experience with Martin & Co Birmingham Harborne Lettings & Estate Agents, particularly the service and communication from the property consultant involved, Ms Simran. During the tenancy, my daughter faced serious inconvenience due to a water leakage issue. In our experience, the matter was not handled with the urgency, follow-up, or tenant support that such a situation required. Communication with the landlord was also not timely, which made the situation more stressful and inconvenient for my daughter. We also had concerns regarding the handling of payments and deductions at the end of the tenancy. In our view, the refund process was not managed properly in line with the tenancy agreement, and the rent deposit was held for an unnecessarily long period. Ultimately, my daughter had to seek legal support and pursue a statutory claim through the UK Deposit Protection Service. Based on our experience, I would not recommend Martin & Co Birmingham Harborne Lettings & Estate Agents to tenants who expect timely communication, proper tenancy support, and a smooth deposit return process.
5/5
GoogleSam was a really nice, helpful and informative host. Very easy to book viewings. Really positive experience all around. Thanks a lot!
5/5
GoogleAppointment was on time. Was shown property by Jack who was very friendly and helpful. Enough time given to look around the property.
Hi Linda, Thank you for your kind feedback! We’re pleased to hear that your appointment … More
5/5
GoogleVery professional team, Amelia was absolutely brilliant, any questions asked she had an answer for with fast responses too. She made us feel very secure and with her help have moved into our first home. Thank you Harborne team.
Hi Beth, Thank you so much for your wonderful feedback! We’re thrilled that Amelia and the Harborne team could help you feel secure and supported as you moved into your … More
5/5
GoogleGreat experience with Jordan and Sam. Both were friendly, professional and very helpful throughout the viewing process. Would definitely recommend.
5/5
GoogleBen was great while giving us a round of a property and answered all of my questions very politely and I really like his attiyude as well.
Dear Abdul, Thank you so much for your kind words! We’re delighted to hear that Ben provided … More
1/5
GoogleAvoid at all cost Failed to act on serious health and safety issues We experienced months of unresolved problems including a rat infestation, faulty ventilation and ongoing security failures. Despite repeated reports, communication was slow and ineffective, mostly “we’re chasing it” with no real action. Even our formal request to leave early due to health risks was delayed with no urgency. The conditions impacted our health, yet there was little accountability or meaningful response. Polite communication, but ultimately a stressful and unacceptable experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Birmingham office has 2,203 reviews across four platforms: 1,620 on Google, 34 on Facebook, 3 on View Agents, 546 on Trustpilot.
Martin & Co Birmingham Harborne is rated 4.5 out of 5 across all 2,203 reviews, and 4.5 out of 5 on Google from 1,620 reviews.
Yes. In The Trusted Agent 2026 awards: Martin & Co, Birmingham won Gold.
Martin & Co Birmingham Harborne, 143 High Street, Harborne, Birmingham, B17 9NP.
