Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
TrustpilotClass Act.. Excellent.
The experience is great from this company, which is obviously very well run and continues to perpetuate great customer service and operational excellence and has done for over 3 years. Conrad Dobie is my contact and he always goes above and beyond expectations and delivers. HavenΒ΄t tried selling or buying property so my experience with this company is as a landlord.
Antony Β· 24 February 2021
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5/5
GoogleEver since Iβve been a tenant with Martin & Co, our property manager Simran has been helpful and always works to meet our needs. Very happy !!
Jessie Β· 17 June 2024
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5/5
GoogleVery efficient, reliable in scheduling property viewings. I and my partner would definitely continue to look for properties through this company.
Adenike Β· 7 May 2025
Agent replied Β· 16 September 2026
Hi Adenike,
Thank you for your wonderful feedback! Weβre glad to hear that our team was efficient and reliable during your property viewings. We look forward to assisting β¦ More
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5/5
TrustpilotWe used Martins rental agency for theβ¦
We used Martins rental agency for the first time we went with them due to the excellent customer service from Oscar hubball he was very knowledgeable, patient and so very helpful he was excellent thank you Oscar Ann
Ann Β· 18 October 2023
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5/5
GoogleI've a really efficient and professional service offered by this estate agents. And a special thank you to Muhammed Uddin, who has really gone above and beyond to help. Would highly recommend using this estate agents to others.
Dipesh Β· 16 October 2023
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5/5
TrustpilotVery friendly and professional
Very friendly and professional. Tobias was very knowledgeable, and answered all of our questions about the property. Definitely recommend.
Sheree Β· 19 October 2024
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5/5
GoogleNathan from Martin & Co Harborne has been a great person and assisted us well to offer any properties available and he listens to what we have to say. When he showed us one of the properties he was aware of the details and knew on any queries we had, and very informed. Would recommend to everyone π
Mohamed Β· 14 August 2021
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5/5
GoogleGreat experience with Martin & Co Birmingham Harborne Lettings & Estate Agent. Many thanks to Nathan, very approachable and helpful.
Musodiq Β· 30 September 2024
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5/5
GoogleMartin and Co have a great boss in Raj and an excellent employee in Nathan at their Harborne branch. The company has been good on the whole, but Nathan the past few weeks has been extra helpful. Thanks.
Hari Β· 6 October 2023
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5/5
GoogleFast responses, flexible viewing options, polite and helpful staff, smooth rental experience.
Shadiya Β· 7 August 2025
Agent replied Β· 14 August 2025
Hi Shadiya,
Thank you for your wonderful feedback! Weβre delighted to hear you found our β¦ More
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5/5
TrustpilotFeedback on M&C
Amelia Brady has been absolutely great in providing support to me. As a landlord, she has completely put me at ease and responds to all my queries promptly and efficiently! She has made my life so much easier.
Sanah Β· 4 October 2023
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5/5
GoogleGreat Estate Agency. Oscar has dealt with our property searches and enquiries promptly and professionally. He has been extremely helpful and accommodating making the process a lot easier and hassle free. Absolutely great service. Thank you Oscar 10/10!!
Si Β· 4 October 2023
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1/5
GoogleTerrible agency - they have mistreated my best friend by visiting unannounced, they have not fixed a broken shower, and they did nothing about a rat infestation problem despite several complaints. I have heard poor reviews from others also. β¦
Rishi Β· 16 September 2025
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5/5
GoogleMuhhamed Uddin has been very helpful when looking to book viewings. He discussed in detail my requirements and helped to book a viewing that fitted my schedule. Very professional in his approach and answered all questions I have had.
Tim Β· 1 September 2023
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5/5
GoogleThe team at Martin & Co in Harborne were great. Efficient and professional, they communicated well and got things done. This was the second property I sold through them in a short space of time. Wouldn't hesitate to go with them again and would recommend to others to definitely use their services
Raj Β· 10 June 2022
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5/5
GoogleVery professional and organised letting agency. I have done business with them for the last few years and have always had pleasant experiences. They also tend to have a plethora of options and excellent properties in their area.
D Β· 2 October 2025
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5/5
GoogleHerbie helped me quite a lot to accommodate for a view and to find the flat I was looking for
Pablo Β· 13 March 2026
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5/5
GoogleBen was great when I was viewing a property today. He answered all the questions I had.
Thanks Ben!!!
Eaden Β· 30 September 2024
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5/5
GoogleDan's exceptional negotiation skills ensured that I got the best deal possible. He tirelessly negotiated with the sellers and managed to reduce the price significantly. His expertise and tenacity were key to our successful purchase.
QIYUN Β· 30 September 2024
Agent replied Β· 30 September 2026
Hi Qiyun,
Thank you for your wonderful feedback! Weβre delighted to hear Danβs negotiation β¦ More
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5/5
Google5 star service, I mainly deal direct with Marie who provides a great customer service! Marie is always professional and really helpful. I would recommend Martin & Co as Agents to use
Scott Β· 11 June 2019
Agent replied
Thank you very much for your positive review, your feedback is appreciated.
Regards,
Martin & Co
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1/5
GoogleThe worst agency ever. Agents irresponsible and have no clue what are they doing at all. Only thing that we needed was to add one more tenant on our current contract. We applied two months ago, paid 500Β£ a month ago (which is ridiculous amount of money to add one tenant on a contract) and it is not settled yet. We've been in agency at least 5 times, we're calling every other day and every time we get different agent who has no idea what are we talking about. Because of their ignorance my fiancee cannot apply for NIN, cannot make bank account and cannot do anything in this country. When you see Martin & Co I sincerely recommend you to run! Ridiculous!
Robi Β· 22 May 2019
Agent replied
Hi, sorry to hear that you have had a bad experience. Please could you contact me on 0121 427 2020 so that I can discuss this with you.
Regards,
Marie Littleford
Head of Property Management
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1/5
GoogleWe have been trying to get viewings on rental properties with Martin & Co and they have messed us around so much. It's a nightmare trying to get a viewing to start with then the majority of those we managed to book got cancelled. We had one viewing that they just didn't turn up to. Today phoned up to confirm a viewing that had been rearranged from a cancelled one yesterday (they phoned to cancel at the time of the viewing when we had already left work and got to the house) and was told they had no record of a viewing being booked. Have had so much time wasted by them.
Hayley Β· 22 May 2019
Agent replied
Hi, sorry to hear that you have had a bad experience. Please could you contact me on 0121 427 2020 so that I can discuss this with you.
Regards,
Deepa Sohal
Director
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1/5
GoogleWould give 0 if I could. Have been a tenant in a rented property for over 2.5 years with these, and there's been a constant catalogue of errors that are frankly laughable. From giving my number to contractors after I've moved out, to taking over a week to fix a boiler and calling about a repair a year after initially reported and fixed (genuinely), they are by far the WORST agency I've ever dealt with. Not at all transparent with fees, ignore emails and even manage to screw up returning deposits by sending too much and asking me to return some. Laughable, nightmare and absolutely thrilled to not have to deal with this company again. AVOID.
Lisa Β· 22 May 2019
Agent replied Β· 3 January 2024
Hi, sorry to hear that you have had a bad experience. Please could you contact me on 0121 427 2020 so that I can discuss this with you.
Regards,
Marie Littleford
Head of Property Management
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4/5
GoogleMartin & Co is the first letting agent that hasn't made me angry. They were the first ones that I didn't feel were taking advantage of the situation, trying to make money in the checkout process. My experience with letting agents has always been bad as they always try to charge money for the most ridiculous things. The checkout process with Martin & Co has been very easy to do. I took photographs of the flat in case I needed to prove anything but that wasn't necessary because they were fair and professional with everything.
The only reason why I'm not giving them 5 stars is because when I was shown the property in 1 hagley road, they 'forgot' to mention that the windows don't open. I think that was a sale thing as they know people might be put off by that 'small' but quite important detail. I don't know if my decision would have changed but I think potential tenants should know all that there is to know before committing for a whole year.
Anyway, Martin & Co is the only Letting Agency I'd happily go back to.
Rodrigo Β· 22 May 2019
Agent replied
Thank you very much for your positive review, your feedback is appreciated.
Regards,
Martin & Co
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.