Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery poor customer care. Treating everyone as fraud. Very rude and unprofessional. Arranging viewing the property by themselves and using their spare keys, be careful they are entering the property without current tenants. Finally they locked the property with ERC - extra lock after viewing. Current tenant homeless overnight on the streets under freezing conditions. Please aware this is from Harborne branch
Mura · 30 January 2025
★★★★★ 5/5
TrustpilotI’m very impressed with Martin & Co
I’m very impressed with Martin & Co. Oscar was very helpful and informative, and made my search for a new home an easy process.
LISA · 1 September 2024
★★★★★ 1/5
GoogleHorrible Services. Tried Twice but same experience.
Imran · 21 October 2025
Agent replied · 19 July 2026
Hi Imran,
We’re sorry to hear about your experience and disappointed to know we didn’t … More
★★★★★ 5/5
GoogleBen Mortimore Kept a Smiling face although..Happy viewing the property
Obianuju · 21 September 2025
Agent replied · 21 September 2026
Thank you, Obianuju! We're glad to hear Ben made the viewing a pleasant experience. A friendly, welcoming approach is exactly what we aim for. … More
★★★★★ 5/5
GoogleHe makes a sincere effort to find the right property.
JY · 21 September 2025
Agent replied · 21 September 2026
Hi JY,
Thank you for your kind words! We’re glad to hear that you felt the sincere … More
★★★★★ 5/5
GoogleI’ve used Martin & Co for several years now to help manage three apartments in central Birmingham. Li Wei and the team have always been very effective and professional, and have always been keen to help. 5 stars from me.
Andrew · 12 October 2023
★★★★★ 5/5
GoogleI had the pleasure of meeting Nathan from Martin and Co estate agency, and I couldn't be more satisfied with the experience. Nathan was very helpful. The estate agency itself is very well organized, making the entire process smooth thanks
Adabanija · 11 October 2023
★★★★★ 5/5
GoogleBen Mortimore is very professional agent from Martin & Co, provides high quality support and he is willing to answer all questions.
Krystian · 30 September 2024
★★★★★ 5/5
GoogleSimran has been super helpful as my contact person.
Quick to respond and always getting the job done.
I appreciate you dear.
Uju · 30 September 2024
★★★★★ 5/5
GoogleHave dealt with Martin & Co Harborne for a while now and can firmly say they are professional and act with integrity. Debbie Harper & Scott Johnson both offer outstanding service and are a pleasure to deal with.
Alexander · 30 September 2024
Agent replied · 30 September 2026
Hi Alexander,
Thank you for your fantastic feedback! We’re delighted to hear you’ve had such … More
★★★★★ 5/5
TrustpilotLiars/racist landlords…
These people at Martin & co are liars both estate agency’s … lies from day one spotty teenagers working for them incompetent /individuals … I can only imagine how others have been treated or do they only do that to a certain race of people… Disgusting/diabolical/racist !!!
Jas · 26 July 2025
★★★★★ 5/5
TrustpilotHerbie was Friendly and Supportive
I had two house viewings with Herbie. He was friendly and amazing, giving all required information and supporting as much as required. It is always a pleasure to interact with staff of Martins and Co. I highly recommend them.
Amara · 16 October 2025
★★★★★ 5/5
Trustpilot'Excellent support
I met with Viewing Representative Zack Abbas this Afternoon, I found his demeanor to be very professional, and very relatable to converse with. He allowed me to view the home with ease while he patiently waited for me to complete my assessment.
Michelle · 16 September 2025
★★★★★ 1/5
GoogleAVOID !!! AVOID!!! AVOID!!!
MO SHAH & AMELIA BRADY …
Yusuf · 16 September 2025
Agent replied · 16 September 2026
Hi Yusuf,
Thank you for sharing your detailed feedback. We’re very sorry to hear about the difficulties you experienced during your tenancy and the distress caused by the … More
★★★★★ 5/5
TrustpilotPolite on arrival Muhammed Uddin was…
Polite on arrival Muhammed Uddin was already waiting on me. Very helpful gave me more information didn’t pressure me into doing anything allowed me time to view the property at my own pace. Thank you.
Jabu · 24 January 2024
★★★★★ 5/5
TrustpilotI had a home viewing with Zack Abbas
I had a home viewing with Zack Abbas it's a Fantastic experience from start to finish. Friendly, professional, and very informative!. Zack helped me a lot by adjusting his schedule and making me viewing successful.Highly Recommend.
- Venkatesh Ravaluru
Venki · 15 October 2025
★★★★★ 5/5
GoogleHerbie Hubball and Mashood dealt with us for our property requirements at Martin n Co. They were amazing, pretty hands on with everything, clearly communicated everything, and provided all information that we needed plus some more. Had great experience with them!
Jannat · 24 September 2025
★★★★★ 5/5
GoogleI’ve had an exceptional experience working with Mohammad, the property manager at Martin and Company, Birmingham. From the moment I moved in, he was professional, responsive, and always went the extra mile to ensure everything was in …
Syed · 21 September 2024
Agent replied · 21 September 2026
Hi Syed,
Thank you for your wonderful feedback and recommendation! We’re delighted to … More
★★★★★ 4/5
Googlegood experience with them
Amanjeet · 11 November 2025
Agent replied · 14 July 2026
Hi Amanjeet,
Thank you for taking the time to leave a review. We’re really pleased to hear … More
★★★★★ 5/5
TrustpilotMy viewing in Harborne
My viewing in Harborne, Birmingham was facilitated by Mr. Ifti Hussain. Mr. Hussain was polite, patient and very thorough with his approach towards negotiations. I was deeply impressed by his professionalism and honesty. Also word of thanks is due to Martin & Co who are very prompt in their response and ethical with their dealings. Thanks, Seyed Faiz
Timmu · 19 October 2021
★★★★★ 5/5
GoogleNatasha very helpful throughout and at end of tenancy.
Paige · 21 September 2025
Agent replied · 21 September 2026
You said:
Emily Morewood … More
★★★★★ 5/5
GoogleMassive thank you to Nathan who has been extremely friendly and very helpful when finding a property, you’re a legend Nathan!
Hannah · 30 September 2024
★★★★★ 5/5
GoogleWe have worked as a contractor covering repair work, for Martin & Co for the last 12 months. We have always found that they run a very professional business. Debbie Harper who is our point of contact, just couldn't be more helpful she always makes sure we are kept informed regarding the jobs we are doing and relays any information from the landlords on to us. I couldn't recommend this company more highly.
DNS · 25 July 2024
★★★★★ 5/5
GoogleI have had many viewings with other letting agent and I can say the one I have with Martin and co is the best. Nathan was patient and friendly. He showed me round the house and made me feel comfortable.
Victoria · 12 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.