5/5
GoogleI'm so grateful for Debbie Kempson to be taking care of us at Martin & Co. She's always super attentive to our needs and so nice with us, it really makes a difference! Thank you Debbie for being the best :)
Trusted Agent profile · Birmingham
Verified
Martin & Co Birmingham Harborne reviews
★★★★★
2,201 reviews across 4 platforms
143 High Street, Harborne, Birmingham, B17 9NP
Part of Martin & Co, see every office.
Martin & Co's office in Birmingham, at 143 High Street, is rated 4.5 out of 5 across 2,201 reviews on four platforms, including 1,625 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
1,625
Reviews on Google
This office
27
Reviews on Facebook
This office
546
Reviews on Trustpilot
This office
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleZainab from the Harborne branch of Martin & Co was incredible. She made the process easy and explained every step really well, even when I had questions, she did not hesitate to answer them. Excellent service would definitely recommend …
Agent replied · 30 September 2026
Hi Aniya, Thank you for your fantastic feedback and recommendation! We’re delighted to … More
5/5
FacebookBen was extremely professional and helpful during the viewing. All my questions were dealt with efficiently.
5/5
GoogleIfti went over and above to accommodate my needs when searching for a property and also when hosting a virtual viewing for me. He is extremely helpful and provides efficient service. Additionally, he replied to my enquires very quickly. He is an asset to the Martin & Co Letting & Estate Agents team. Thank you Ifti!
5/5
GoogleI would highly recommend Martin & Co, their estate agent Luis has been particularly helpful towards finding a property to suit me and my friends. Trying to move in a pandemic has proven very difficult. However, Luis never failed to provide us with outstanding service! If you’re looking to move, and you care for great customer service... then Luis is your guy!PositiveResponsiveness
5/5
TrustpilotI viewed loads of property’s but and…
I viewed loads of property’s but and spoke to most agents at least they didn’t hide any answers to me what you see what you get I just pray that I get to move in one soon as possible and get on with our lives but they should take resent pictures of the property the landlord are renting out this morning agent was so polite as he greeted who ever came to view the property trouble is I forgot his name
5/5
GoogleRiaz Ali is our Property Manager @ Martin & Co. He is very kind, respectful & diligent, he is also VERY patient & is a pleasure to work with.
5/5
GoogleDebbie Kempson has been an excellent Propery Manager over the last year and a half, always helpful and quick to get maintenance sorted for us. Thank you! 10/10 employee.
5/5
GoogleI've worked as a contractor for Martin & Co. for a number of years and all the staff at Harborne (but particularly Charlotte, Marie and Deepa) are a pleasure to do business with! Thank you for all your help.
Agent replied
Thank you very much for your positive review, your feedback is appreciated. Regards, Martin & Co
5/5
GoogleWe had a viewing with Ben as we arrived Ben was waiting outside perfect timing Ben was very professional and showed us the property answeared all our questions promptly thank you
5/5
GoogleI would highly recommend Martin&Co to all family and friends. Vinnay and Damien went above and beyond to make sure the whole journey was smooth start to finish. Great communication and always happy to help. A great asset to the company!
5/5
GoogleOwen was on time to the meeting. And he was fully prepared with keys and well dressed. 10/10 for his effort and service.
5/5
GoogleWent to view a property, what a lovely young man Owen was, went through detail and answered all our questions. Felt very comfortable
5/5
GoogleAmar is really quick and efficient in getting back to any enquiry you may have. He deals with each and every question or enquiry with extreme professionalism and with a friendly attitude, we highly recommend him as an agent and all the services he and his company offers. Thank you Amar for helping us with our search.
5/5
GoogleVery, very good. Riaz is a true professional. It would be hard to find a better letting agent in my experience. All round 100% quality service.
5/5
GoogleAmar is really quick and efficient in getting back to any enquiry you may have. He deals with each and every question or enquiry with extreme professionalism and with a friendly attitude, we highly recommend him as an agent and all the services he and his company offers. Thank you Amar for helping us with our search.
5/5
GoogleFor someone who just moved in this town, it was very difficult to find a home. However, with kind and dedicated support of Martin & Co Harborne office, especially Muhammed Uddin, I could find a great property easily. Thank you all.
5/5
GoogleExcellent estate agents, very professional
5/5
GoogleHad a brilliantly easy experience with Owen and Sadika. Well organised appointments with careful consideration of what one might be looking for in a house :) Thank you so mucH!
Agent replied · 21 September 2026
Hi Lubha, Thank you for your lovely feedback! We’re delighted to hear that Owen and Sadika made your experience easy and well-organised. We appreciate your kind words and … More
5/5
GoogleI have had the pleasure of working with Zainab Khan for the past year, and I cannot recommend them highly enough. From the moment I first contacted them about renting a property, they were professional, responsive, and extremely helpful. …
5/5
GoogleFantastic time working with the Martin&Co team, this is my third time letting out one of my properties and i can always trust yourselves- especially with Miss Zainab. With our newly listed property, within 12 hours we had multiple …
5/5
GoogleRented under them for about a year. Natasha was brilliant - if you needed anything sorted quickly and efficiently she'd handle it. Highly recommend.
5/5
GoogleMartin & Co have been my agents for 4 years and have been great in finding me quality and amazing tenants. Spécial thank you to Oscar Hubbel and Laura Simpson - always go the extra mile, professional and responsive would highely récemmend anyone to give them a try and you wont be disappointed. Well done and keep up the great service.
1/5
FacebookSpoke to manager Shanti Bailey today and her customer service skills were absolutely appalling. Rather than wait for me to finish speaking, she kept interrupting when I tried to explain why I had called, she was already in a defensive mode before I’d even explained what I was potentially complaining about. She then laughed and tried to say she was coughing when I could audibly hear her laughing when I mentioned I wasn’t impressed with her customer service skills. Rather than take responsibility for a mistake made by one of her staff members and offer a simple apology, she’s spoken in a rude manner, interrupted me, kept interrupting me after noticing I was getting audibly more frustrated and upset, and instead of trying to deescalate the situation, has laughed at me and tried to insinuate that nothing will happen from my complaint and any complaints I raise against her despicable behaviour. We’ve always had positive dealings with Daisy Collins who also works with Martin and Co and so it was even more shocking that Shanti would respond and deal with a highly sensitive situation in such a manner.
Agent replied
Update: I’ve been emailed an apology after I have made this post but I do feel it is too little too late as you have reiterated all the information I gave you in the phone call, attempting to pass it off as your own opinion, despite disagreeing with me in the phone call. I am not impressed in the slightest though I do appreciate an apology has been offered.
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Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Martin & Co Birmingham
We specialise in property sales and residential lettings across Harborne, Edgbaston and the surrounding areas - providing specialist advice, and support across all areas of the property market. Deepa Sohal is Managing Director at Martin & Co Harborne and along with her dedicated team, is passionate about supporting local people find their perfect house to buy or rent. Harborne is an upmarket area, with many pubs, bars and restaurants. It benefits from good transport links, and Birmingham City Centre is just five miles away which offers world class shopping and excellent employment opportunities. There is a wide range of property types available to suit every individual need in and around Harborne from studio flats to six bedroomed detached houses. Whether you are looking to buy, sell or invest in a property in or around Harborne or you would like a free valuation, please do get in touch.
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Questions about Martin & Co Birmingham Harborne
Has Martin & Co Birmingham Harborne won any awards?
Yes. Martin & Co Birmingham Harborne won Gold in The Trusted Agent 2026 awards.
