Dixons Estate Agents Moseley Sales reviews in Birmingham

★★★★★ 5/5

Google

Dixons provided a very efficient and professional service selling our apartment after another agent had struggled to secure a buyer. An offer was received and accepted within two weeks, leaving to an initial feeling that they had earned their fee easily. It was what followed that proved to be invaluable. The buyers' solicitors turned out to be uncommunicative and incompetent and it was only through Dixons continual progress chasing that the sale was actually completed, so in the end the fee was well earned. Molly, in particular, is to be thanked.

Anthony · 25 October 2020

★★★★★ 5/5

Google

Dixon’s were brilliant from the valuation (higher than everyone else, but they achieved it) to completion. Great communication, friendly, they persevered and supported us through the whole process. Abi, Pete and Molly were all fantastic.

Sarah · 26 October 2019

★★★★★ 5/5

Trustpilot

Everything went good and smooth

Everything went good and smooth. We were met by your representative and she was well informed and kind.

Besa · 21 November 2024

★★★★★ 1/5

Trustpilot

AVOID - CAN NEVER GET HOLD OF THEM

1. they over value the properties. not informing ppl that the current interest rates are sky high so better to be realistic ! selling properties in yardley at 500k - solihull prices in my opinion2, you can never get through. once they have your property on sale people cant get through to book a viewing, they then cant get through to put in an offer, voice messages left, and no body responds . unprofessional - STAY CLEAR

RxG · 16 May 2024

★★★★★ 5/5

Trustpilot

Excellent service from Paul Orme and the team at Dixons Yardley!!

We have dealt with Paul Orme and his team at Dixons Yardley previously and they were faultless so when we decided to sell our rental property we knew we had to contact Paul. We received a valuation with 24 hours and had an agreed sale within 72 hours - now that is service!! Amazing as always and highly recommended! One very happy customer!

Happy · 28 September 2020

★★★★★ 5/5

Google

Tamika moved me in and was very helpful, Chloe has been great throughout our whole tenancy. Would recommend

Wellington · 25 October 2022

★★★★★ 5/5

Trustpilot

Highly recommend Dixons estate agents!!

Highly recommend Dixons estate agents to anyone! Especially first time renters/buyers!Me and my partner was looking at renting our first home together, we was so uneducated and didn’t know what to expect but Dixons was a godsend!I had my eye on a house in my childhood neighbourhood so I applied, not thinking that we’d actually get the house but we did! We had 2 lovely lady’s helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!

Emme · 20 February 2024

★★★★★ 5/5

Google

Excellence service!!! Thanks Kitti, Kristina and Chloe. You made everything seamless. You are the best

Kemi · 10 January 2023

★★★★★ 5/5

Google

Words can not describe how much i appreciate all the help we received from Dixons, from viewing the property with Peter, help from Samar you cant believe the amount of times we contacted him and hes always been a great help, always helpful in every step of the process and not forgetting the lovely Molly so friendly and helpful. The whole team at 95 Alcester rd Moseley are really genuinely helpful. I would personally recommend every one to go to with out hesitant. From a first time buyer 10/10

محمد · 26 October 2019

★★★★★ 5/5

Google

I was in the process of buying a property from here, but unfortunately unforseen problems were picked up on the survey. However Dixons were helpful and communicative throughout the process. Molly dealt with my case the most and she was very patient with me and easy to talk to. Samar, the mortgage advisor/broker at Dixon's was also very helpful. I found another property, and Samar continued to deliver the same friendly and reliable service despite the fact I had already paid for him and the property was with a different estate agent. He was never pushy for me to buy a property with Dixon's and willing to help me regardless of what property I chose. All the way through the process he was excellent. I now have an exchange date on the property and am very exited about moving. I found Dixons as a whole very friendly and clear and straight forward at communicating information. They also work very efficiently and are always willing to go the extra mile to help a client.

Robert · 26 October 2019

★★★★★ 5/5

Google

Greatful for the assistance

Hype · 12 October 2025

★★★★★ 1/5

Trustpilot

Harassed my sister with multiple…

Harassed my sister with multiple relentless calls after we went with another local estate agent for the sale of my mother’s house after her death. Despite telling them we were in a contract with another estate agent they did not stop and my sister blocked them.

Gareth · 24 June 2025

★★★★★ 5/5

Trustpilot

Amelia Pace should wear a Wonderwoman…

Amelia Pace should wear a Wonderwoman cape! Her drive and determination to smash through any obstacles that could hold up our house sale were outstanding. Through her effective and regular communication with the buyer and pushing the solicitors on both sides, she succeeded in getting completion of our sale even earlier than we'd hoped. Her straight-talking and tenacity are a breath of fresh air!

Catherine · 31 October 2024

★★★★★ 5/5

Trustpilot

I used Dixons estate agents in…the sale of my property

I used Dixons estate agents in erdington to sell my property just like to say Sarah was great with helping me with everything plus her assistant Charlotte both were very friendly and helpful throughout the process. Thanks again for your expertise Glenn munn happy customer 👍

Customer · 30 November 2022

★★★★★ 1/5

Google

The worst experience ever. I contacted Dixons agency at the beginning of February as I was interested in a property to rent in Birmingham city centre. The agent booked and re-booked an appointment four times. For four times then, I was told that unfortunately the appointment had to be cancelled. I have been waiting for 2 months to view that property and after 2 months today I was told by the agent that unfortunately the apartment has been rented by someone else. That's ridiculous and disgusting. Absolutely no recommended.

Gaston · 26 October 2018

★★★★★ 5/5

Google

We recently bought a property and sold our property through Dixons in Moseley. The whole process was extremely professional and very well organised for both the sale and the purchase. We believe that Pete Gilbert in particular went above and beyond what we have normally found in an estate agent to ensure that everything went smoothly. He always returned calls promptly and resolved issues very well, he seemed to really care that everything went as well as possible. The other people in the office were also very helpful.

Mary · 26 October 2018

★★★★★ 5/5

Trustpilot

Korran and the team were excellent…

Korran and the team were excellent friendly professionals. Made me and my family feel at home with every visit. No request was too much. I cannot recommend this team enough.

Neil · 26 January 2024

★★★★★ 5/5

Trustpilot

Five Star experience !

After hearing so many stories about estate agents turning everything into a numbers game, my husband and I were pleasantly surprised by the service we received

KI · 22 December 2025

★★★★★ 1/5

Trustpilot

Avoid Dixons

I let out my flat with Dixons in December 2022 as I was not able to get a new tenant myself. They were initially responsive to get my business, and did get a tenant into the property. After that things immediately went downhill.I signed up for the 'fully managed' property management service at Dixons in Selly Oak. I had some minor repairs reported by a tenant (hole in wall needed plastering, bath sealant replacing and some rust on bathroom mirror). I advised the work be done by a contractor and Dixons came back quoting £800! Unable to go through with such a ridiculous quote, I did the work myself costing £30 and 1 hour of my time. I was amazed that Dixons did not check the quote at all, and did not visit the property.They then double-charged me the tenant sign-on fees (the first tenant they found did not even stay a month) but did not tell me they were charging twice, I had to tell them and then chase and nag for my refund for 3 months.It also took over 1 month of chasing just to have them send me the tenancy agreement and relevant paperwork.At this point I stopped seeing any value in the service - it was much easier when I managed the property myself, Dixons just made things much harder and more expensive.Please do not sign up to this service expecting your property management to be easier or cheaper. My experience with Dixons has transformed my view on property management and I regret signing up to this. I have had to physically go the the branch to get them to do anything.UPDATE Dec 2023 - The nightmare continues. I've been trying to retrieve the deposit back from Dixons but the senior branch manager has no clue how this works and even told me to protect the deposit that I am not holding! After over 2 months of chasing, and over 50 emails, and several phone calls, I finally got the tenant their deposit back. It's absolutely laughable that I got Dixons involved to make property management easier - it has been one of the worst experiences I've ever had being a landlord. I'm glad I got out when I did or it would have been a financial disaster too.

James · 1 December 2023

★★★★★ 1/5

Google

They never call you back when they suggest they will. I've wasted 6 weeks with them and got nowhere near selling my house. Wouldn't use them, especially Samar.

Field · 26 October 2019

★★★★★ 5/5

Google

I've just completed on the sale of my house, and the service from Dixons in Moseley was first class. From first contact when my property was valued, through to sale and house move, I couldn't fault the professionalism and service. The team never failed to keep me in the loop with all updates and offers received. Would recommend to anyone. Thanks Dixons!

Tanya · 26 October 2017

★★★★★ 5/5

Trustpilot

Our property was purchased through the…

Our property was purchased through the Acocks Green branch. Buying our first home, Courtney provided excellent service and was on board and in touch with us quickly. I highly recommend Diction Acocks Green and would use Courtney Assistant again in a heartbeat.

Kuranjeet · 15 December 2022

★★★★★ 5/5

Google

Gina Neves- wonderfully support and continuous follow up of the repair work. Thank you

Premnath · 25 April 2025

★★★★★ 1/5

Trustpilot

Poor service

Very unimpressed with Dixons service in our recent house sale. First buyer they found wanted a buy-to-let mortgage but couldn’t get one so dropped out. We then dropped the price of our property for a quick sale, as we had already committed to an onward purchase, and we got 5 good offers as a result. Despite telling us that they were ‘working for us’ and that ‘the highest offer isn’t necessarily the best one to take’ Dixons proceeded to go with the highest offer - without even asking us if we were happy with that - a client who we soon realized had no real intention of going through with the purchase and we asked them to move on to the next highest offer. Dixons refused, saying we needed to “give him time” even though, after having been approved for his mortgage he had refused to sign it off saying that he wanted to view the property once more, which should have started alarm bells ringing for them too given that we had already expressed our concerns that he would not proceed with the purchase. Another week went by with him ignoring requests to come in and complete the paperwork before he finally admitted he wasn’t going to proceed, as we had suspected all along that he wouldn’t. Only then did Dixons try to contact the other 4 people who had made offers but, with more than three weeks having now passed, they were unsuccessful in contacting any of them. Then, they recommended an investor of theirs, presumably out of desperation to complete their target of finding ‘a buyer’ so they could claim their fees, who said he would purchase but at a much lower price than it was advertised for. Because we didn’t want to lose our onward purchase we reluctantly agreed to sell to him but, had Dixons ‘worked for us’ as they claimed to do, and acted on our request to move on to other clients we would likely have sold the property for a lot more. Often, email questions we asked about the process went unanswered and then, two days after we finally moved, we received a phone call from Dixons sales progressor asking when we were going to drop off the keys as the buyer was waiting to gain access. We had to explain that we had dropped off the keys and deeds on the day of completion. We were somewhat dismayed that she had called us without first checking with the other staff if we had brought them in. Because of their handling of our sale we feel like we were cheated out of tens of thousands of pounds. We certainly won’t ever use Dixons again and wouldn’t recommend anyone else do either.

Lizzie · 15 August 2023