Dixons Estate Agents Moseley Sales reviews in Birmingham

★★★★★ 5/5

Google

Tamika, Kristina and Chloe have been so helpful in our search for a last minute rental. They kept us updated with all of the relevant information and on our move day showed flexibility to make everything run smoothly. Thanks to Dixons for helping us find this treasure of a house!

Gemma · 25 October 2022

★★★★★ 5/5

Google

The lettings team at Dixons Moseley are incredible! We were in need of rental accommodation at very short notice and they pulled out all the stops for us, getting us into a beautiful house within a matter of days! We are so grateful to them. Super professional and very caring.

Kimberley · 25 October 2022

★★★★★ 5/5

Google

Went into Moseley Dixons Estate Agents to collect some information about properties for sale in the area. Andrew the branch manager was very helpful and polite in advising me of properties to my specification and budget that were available in the surrounding area. I am still looking at properties but from an initial query point of view, Dixons were a fantastic starting point and would reccomend their staff.

Ben03586 · 26 October 2017

★★★★★ 5/5

Google

From the very first enquiry I had with a Dixons agent until now, I have received a professional and helpful service. Each team member gave me the information and help I needed during the process of renting my new flat. I was treated with value and respect and feel able to approach any member of the team with further questions and help. Thank you to the Moseley team.

Miss · 26 October 2017

★★★★★ 5/5

Google

Kitti really good agent. Helped us sooo much with our first property. Reslly helpful and always replies rapid. Recommend these agents and her to everyone out there. Loved the service

Jhabreen · 28 March 2024

★★★★★ 5/5

Trustpilot

Yardley branch outstanding

Used the Yardley branch to sell our property. We started discussing possibility of selling about 6 months ago but still had reservations as we hadn't decided when we wanted it to go on the market. Faye from Yardley branch was amazing, she kept in touch with us regularly and when we were ready to sell, she made the whole process so easy for us. Naomi from the same branch arranged viewings and she was so friendly and professional. We ended up with a serious buyer within 3 days of the house going on the market. Faye and Naomi are definitely an asset to the Yardley branch.

Noreen · 23 November 2022

★★★★★ 5/5

Google

Incredibly kind and informative staff, especially Becky and Kristina. I've moved to Birmingham from Australia and needed help understanding how the rental system in the U.K works and they did not disappoint! They answered all of my many questions throughout the process and as a whole made the whole experience great.

Basia · 26 October 2017

★★★★★ 4/5

Google

Great prompt communication with viewing, securing then getting me into a rental property. Very helpful and friendly. Thanks.

Polly · 10 October 2024

★★★★★ 5/5

Google

Great & helpful experience with Kristina & Kitti at Dixons Moseley branch. We were moving from London on a short time frame, and had to find a flat quickly. Great communication and quick process.

Andrea · 25 October 2023

★★★★★ 5/5

Google

Really great service from Dixon's. We looked round the house and were moved in within 2 weeks. Amazing! Our agent, Kitti, was extremely helpful and friendly, and has made our move very easy. Thanks!

Jordan · 25 October 2023

★★★★★ 5/5

Google

I’ve had a really great experience with amber from Dixons! Thank you for making the process as easy as possible

Amanda · 26 July 2024

★★★★★ 1/5

Trustpilot

Disgusting service

I have tried to contact Dixons on several occasions left messages no one has ever called me back. I did an experiment and called each of the 20 branches and all of them went to answer machine.Absolutely disgusting service. It's ok for them at the moment because the market is booming but watch this space when they need your custom. I am an investor buying and selling houses all the time, I would NEVER use them to market my properties

Claire · 11 July 2022

★★★★★ 5/5

Google

Excellent service provided by Amber for my niece, communication was efficient and couldn’t ask for more, will definitely recommend to family and friends.

Maxine · 27 May 2024

★★★★★ 5/5

Trustpilot

Dixons Yardley

Dixons Yardley I sold my late mom’s property through this Dixons Branch and have to say that the sales team - Faye, Zoe & Naomi have been absolutely amazing throughout the whole of my experience, very friendly, caring, approachable as well as completely professional - it has been a real pleasure & I would totally 100% recommend!! You are top notch assets to the Branch - thank you so much.

Dawn · 25 May 2023

★★★★★ 1/5

Trustpilot

I will now tell you my experience…

I will now tell you my experience regarding this agency. Husband and I moved in a property in 2020, I was pregnant back then with my first kid. 2 weeks after we moved, the boiler broke. We immediately contacted the agency and let them know, pleas note, a boiler broken is an urgent matter as we had no hot water or heating. They sent a dude that said that thing was older than his kid and he's shocked regarding the state it is in. Well the landlord then asked another guy to come and check it out, dude took 2 more weeks to come and fix it. I spent 3 weeks in total, pregnant and ready to pop, without heating and hot water. Had to boil water on the stove and wash myself like that. We said, whatever, after getting it finally fixed, we minded our own business and didn't bother them with anything else....even started fixing stuff ourselves because we knew we won't get a reply.Well a month ago, we reported rodents and a leak....a LEAK in one of the bedroom, which again please note it's an urgent matter. Reported both and we are still waiting for a reply. We all left the house to visit parents outside the country and surprise surprise when we came back the whole house was covered in rat/mouse poop and pee. During this time, I kept sending them emails regarding these issue....nothing....they only send back automated messages that "oh we tried to contact landlord" or "we are sorry landlord didn't answer, we'll keep you updated". Right.... When I called the guys on the phone was mocking me that "oh, you guys never seen a rat or had one in the house?". Really? You're telling me, that I should just accept the fact that there is a rodent going crazy in my house and made me throw good food because you couldn't get bothered to bring someone to kill it.... I won't even being the leak in the discussion, when something is labeled as "urgent" and you take over a month to fix that issue...that's not an urgent matter then. Please avoid this agency, they don't care about you as a tenant and won't help you out with the issues you have. They are very fast to send renewal contracts with 3-4 months before your tenancy contract expires and email you every day until you make up your mind and even call you, but won't do anything if you contact them with a problem.

Jyugo · 16 May 2022

★★★★★ 5/5

Google

Review for Ian Walker -mortgage consultant - excellent service and with a wealth of knowledge and experience - supported us throughout the process as first time buyers - cant recommend highly enough!

Alia · 25 October 2023

★★★★★ 5/5

Google

Very professional experience from Ryan and Chloe. I’ve rented every property through them and each time have exceeded my expectations. Top tier service

Amelia · 27 April 2024

★★★★★ 1/5

Trustpilot

BIRMINGHAM DIXON IS RUDE AND NOT RESPECTFUL

RUDE AND UNWELCOMING START TO BIRMINGHAM I spoke to a women from Dixons Estate Agent who was very rude and abrupt and super unhelpful. I contacted Dixons Estate Agent a few days ago regarding a property and never heard back, so I decided to call up today and get an update. The women who had delt with my call was being very rude, did not let me speak about my query and cut me off. She was highly disrespectful and then hung up. I am very disappointed with the service provide by Dixons Estate Agency, they are very rude to there customers, do not seem to want to help resolve query’s and seem think very little of the customers.I would not recommend anyone to go to this estate agents as they do not seem to help.

Naz · 23 February 2022

★★★★★ 1/5

Trustpilot

I have found that Dixsons are not…

I have found that Dixsons are not honest when I tried to book a viewing for a property they added on Zoopla on the 10th of February 2022 I asked for a viewing at the same time the property was put on the market they said they will be in touch they will open the viewing next week but to my surprise they phoned me back on the 11th of February the next day and told me that property has been sold but they are still advertising the property for sale I think they are cheating there sellers by selling the property's to the people they know while receiving back handers and not allowing people to view in oder to keep the offers low for there private cliants I would no longer buy or sell a property with Dixsons nor would i use there services as a letting agent they are a very corrupt estate agency.

Mohammed · 13 February 2022

★★★★★ 5/5

Google

chloe was very helpful and ryan was informative when helping us make the right decisions. wouldn't recommend another dixons😀😀😀😀 …

CaitlinBarryx · 27 May 2024

★★★★★ 5/5

Trustpilot

The team at Dixons selly oak have been BRILLIANT!!

The team at Dixons selly oak have been amazing from the first meeting with Amelia, the viewings with Becky and Amy and the final negotiations done by Claire.They are a lovely team and managed to sell my house when I have previously been on with 2 other agents, very proactive and kept me informed at all times; BRILLIANT!! would highly recommend.

Amanda · 15 November 2023

★★★★★ 5/5

Google

I have had nothing but fantastic support, help and commitment from Dixons. Pete at the Moseley branch had been amazing. He has literally been there for me every step of the way during the sale of my flat. Dixons really are a fab team and get the job done. I would recommend them again & again ! Thank you.

Admin · 26 October 2018

★★★★★ 5/5

Trustpilot

Excellent service throughout by Ilan

Excellent service throughout by Ilan, Georgia and all the team. Even though the process was hit by the pandemic Ilan and Georgia were patient, helpful and supportive and we’re very grateful. An excellent team who we recommend highly.

Timothy · 21 July 2020

★★★★★ 5/5

Trustpilot

Lettings Team

Thank you for all your help these past few months. Your hard work helped us find a tenant.The contract was explained to me and the whole team Chloe ,Laylah and Micheal answered my question promptly. I asked them to communicate by text or phone, so they did instead of emails,which for me are bit difficult.Thanks to ALL .

Tample · 21 December 2023