Dixons Estate Agents Moseley Sales reviews in Birmingham

★★★★★ 5/5

Google

Chloe is amazing to work with and has great knowledge on the renting sector, would deffo recommend everyone to her

Coreytherock · 27 May 2024

★★★★★ 5/5

Google

I 100% recommend Gina- she has a super quick response time frame along with a high level of professionalism, she is also highly dedicated in her line of work

Kev · 25 October 2023

★★★★★ 1/5

Google

Feel sorry for the poor landlord that wants to rent out his property, dixons made me and my partner wait outside in the freezing cold for 45 minutes, we tried to contact them multiple times and no answer, I hope the owner of the property is reading this review and changes estate agents ASAP

Das · 17 December 2024

★★★★★ 5/5

Google

Great service, Ryan went out of his way to sort us the perfect flat on the day! Couldn’t be happier!

Josh · 27 April 2024

★★★★★ 5/5

Google

Kitty was very friendly and helpful. Met with her twice while looking for properties in Mosley and would definitely recommend using Dixons from the professional service she gave.

Charis · 25 October 2023

★★★★★ 5/5

Google

Really good service from Dixons. Kitti was particularly helpful and always accessible via phone or email. She helped make the renting process very straight forward. Would highly recommend.

Nick · 25 October 2023

★★★★★ 5/5

Trustpilot

Becky at Dixons Yardley office has been…

Becky at Dixons Yardley office has been brilliant with the sale of my family home of 54 years,she put me at ease no stress,she has excellent communication about the area and between herself and me,she sold my house in 1 Day im absolutely buzzing,

Angie · 27 February 2026

★★★★★ 5/5

Google

I would like to say the service provided by Samar Zamar at the Dixon's office in Moseley was outstanding and he gave 100%. I would highly recommend him to anyone looking for a mortgage! He is very professional at his job and without his help I would not be in my new home! Thank you!

Avtar · 26 October 2019

★★★★★ 2/5

Trustpilot

Poor, agressive service

I used the Birmingham City Centre branch.All started well. We had the valuation done by a very professional agent who told that we could achieve X price on the sale of my flat and would probably sell within 2 months.We had an offer of 15k below asking price and a different agent (Ian) who now handled our case was very annoyed that we wouldn't accept that and implied that the flat had been overvalued. Once we had an offer at asking and accepted it, it turns out that he had told every viewer that due to a 20yr doubling clause in the lease that the flat would be difficult to buy and require a deed if variation, but no problem as I had apparently agreed to pay for this in full myself, even though I didn't agree to this at all. This eventually cost me a grand total of £6k in solicitors and admin fees to our freeholder.We spoke to other people who had sold in the building recently and they said that they hadnt required a DOV. At every stage Ian was very illusive and hard to pin down to facts, whenever a hard conversation needed to be had he suddenly had people arrive to 'collect keys' or he would have to run off for a photoshoot leaving the call. Genuinely some of the most hostile and agressive customer service I have ever received in my life.The buyer then after THREE MONTHS decided to change lender and solicitor (the solicitor that Ian had personally recommended) on Ian's advice and he had not consulted me about the change at all, blaming me for everything he could. It honestly felt like he was working for the buyer and not me.All in all, extremely poor and hostile service. It improved dramatically after Ian mysteriously left the branch and his role was taken on by someone else who was able to give the buyer a push, that is the only reason I tacked on a second star.

Tom · 15 August 2021

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service! Becca was professional, responsive . Highly recommend!”

Joe · 30 October 2025

★★★★★ 5/5

Google

Excellent group. Gina Neves has been great with all aspects of communication and follow up. Would highly recommend!

Stephen · 27 April 2024

★★★★★ 5/5

Google

Gina is very helpful. Followed up with contractors when we were having issues and made sure the job got done.

Dazvondon · 27 February 2024

★★★★★ 5/5

Google

Dealt with Pete and he couldn't have been better. He has really good knowledge of the Moseley area, gave us great advice and helped us immensely in the search to find a property. Would highly recommend anyone looking to buy or sell a property in Moseley to utilise DixonsPositiveResponsiveness, Professionalism

Tara · 25 October 2020

★★★★★ 5/5

Trustpilot

Dixons.Sutton New Road Erdington.

Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.

Linda · 31 March 2021

★★★★★ 1/5

Google

Worst Dixons experience ever the estate agent was extremely rude, I had my family members property advertised with them and decided to take it off. When that happened they started getting rude and threatening as I said I will try sell it separately as it had been on advertise for a long time, then they started looking for ways to charge additional fees. I will never use these pathetic, desperate, untrained thieves again.

Zal · 25 October 2023

★★★★★ 5/5

Google

Kitti Krizanova, the agent at Dixons, was superbly efficient, polite, empathetic and knowledgeable. She responded quickly and informatively to our calls and emails, and was very forthcoming about the apartments we were interested in. Before, during and after the viewing, she was friendly and helpful, and introduced us to the tenants, who were about to leave the house. Our overall experience with her in particular and Dixons in general has been absolutely positive.

Ferenc · 25 October 2023

★★★★★ 5/5

Trustpilot

I have just rented a property with…

I have just rented a property with dixons selly oak. Jaia has been lovely and helped me throughout the whole process making it easy, answering my questions in details everytime. Thank you Jaia, really appreciated

Faiza · 30 November 2024

★★★★★ 5/5

Google

We used Dixon's to sell our home in Moseley, right from the first appraisal meeting they illustrated a deep understanding of the market and sales strategy needed. They sold at asking price on the first day of viewings and were a great help through the whole sales process especially Molly. Thank you!

Andy · 26 October 2019

★★★★★ 5/5

Google

I would highly recommend Dixons! Extremely efficient and friendly staff, I would like to say a big thank you to Tamika and Chloe for their help and guidance! They went above and beyond with their professionalism.

Fiona · 11 November 2022

★★★★★ 5/5

Google

Highly recommend Dixons. Pete, Abi and the team did all they could to help me buy the house I wanted. It was not the most straight forward of purchases but their professionalism made this easier. Great communication throughout the whole process. Thanks so much.

Nicola · 25 October 2021

★★★★★ 5/5

Google

Without exception all the staff were a real pleasure to deal with on a personal level. Professionally, it seems like they are a very efficient team who are really good at their individual jobs. In my experience this is pretty rare and it was really appreciated. Thanks Abi, Pete and Molly!

Steve · 26 October 2019

★★★★★ 1/5

Trustpilot

I approached Dixons with the…

I approached Dixons with the unfortunate belief and opinion of being a highly reputable leading hight street brand able to produce a property market appraisal local to the Dixons branch. Upon meeting the particular agent; Ricky Reynolds of the Warwick Road, Acocks Green, Birmingham B27 6RG, branch, I was very disappointed with the lack of market knowledge presented. Moreover, I felt a very disconnect to facilitate the customer needs. I still await after three weeks for them to produce a market appraisal and sellers fee proposal, after chasing them a second time, I feel it should be up to the branch to follow up their own enquiries and customer leads. It is a big shame on Dixons such a national brand and to also learn Ricky@Dixons is a branch manager - responsible for letting down potential custom and the company’s name going down the drain. Sorry - but their are plenty of other company’s who are greatly obliging and pro to their name. Time is precious for all and not following up from your own execution of home visits, then I would suggest a further rigorous solution to qualify inquiries is in need. Henceforth, at the Acocks Green branch, I would consider, vast training is required. For all other potential customers reading this; if you are requiring a greatly improved service, always try the neighbouring competition of estate agents on Warwick Road.

Dipak · 30 August 2020

★★★★★ 5/5

Google

Kitti was very helpful in organising a viewing for a property through to signing and moving in. Can't complain, good service all round.

Matthew · 25 October 2023

★★★★★ 5/5

Trustpilot

Well done Halesowen

Would like to thank Matt Till From Halesowen Branch wholeheartedly for his attentiveness and understanding during a very difficult time whilst we were going through our move during last few months. Due to the virus everything took a lot longer than normally would but he ensured that all involved were advised often and he never failed to follow up and to keep us informed. Would highly recommend him and the rest of the team. We sold two properties at the same time one a deceased relative and our own personal home for which only really interested parties came to view and both sold in 2 days.Everything ground to a halt which was very stressful but in return to some normality the attentiveness if Matt Till assisted greatly in us achieving completion on both which enabled our purchase to complete too. We are now happily settled after a very difficult 6 months

Maureen · 6 August 2020