Davidson Estates Birmingham reviews

★★★★★ 1/5

Google

If you’re thinking of renting your house out with Davidson Estates - don’t! And if you’re thinking of renting a house through Davidson - definitely don’t. We were renting a house through them temporarily whilst we had renovation work done and there were so many discrepancies from almost every member of the team we spoke to or had dealings with. Was given a confirmed move in date that we had planned around movers, internet service and household appliances delivery and literally had to jump through hoops to get the keys before they closed of an evening as messages/calls went unanswered for hours on the day of moving. We had removal vans parked on the property driveway waiting for clarification from them about the keys even though we had confirmed the move in date multiple times weeks & days prior. Throughout the 7 months we were there, we had their accounts department chasing for rent that had already been paid and had a receipt for. The initial deposit had been paid prior to the tenancy agreement being issued but the subsequent checks were significantly delayed because their accounts department didn’t communicate with their lettings team that the payment had been made. When we were moving out, I let them know 4 weeks in advance and had calls from staff asking if I was available for a viewing for weeks AFTER our move out date. I had to chase them for information about moving out, and they sent the “checkout instructions” to the removal company NOT to myself or anyone living in the household (which they could have easily done as they had my details!) to then purposely attempt to claim almost £2000 in damages for a house that was kept spotless. DPS threw out almost 100% of their ludicrous claim as not only was there was no evidence of it, but also proof of the contrary and an independent judiciary only awarded for an end of tenancy clean & a gardener for the weeds in the front garden! DPS confirmed that the “damages” they were seeking were extortionate and untrue. I chased them multiple times for an invoice for the last 2 weeks of rent which went unanswered until days AFTER we had moved out which demanded payment that same day! At this point, we had built a good relationship with the owner of the house (who frequently commented on how great tenants we were and how pleased she was with how clean and tidy we kept the house) so eventually due to Davidson’s discrepancies, we paid the outstanding rent directly to her. Both us as tenants and the owner as a landlord had issues with Davidson & their lack of attention to detail & continuous discrepancies. Absolute shambles of a company wouldn’t recommend to a tenant or a landlord!

Danielle · 10 June 2023

★★★★★ 5/5

Google

Thank you Andrew Love for arranging maintenance work to be carried out, it was carried out immediately which is great. Also any other issues that I may need help with you deal with them immediately. I gave you this rating because you have shown to be very proactive and very supportive of any issues that may arise. :-)

Vicky · 11 June 2016

★★★★★ 5/5

Google

Hello everyone, We ve been rentiNg our house through Davidson estates for the past 6 months now. Things were going smoothly and from renting process to covid 19 we had a very professional point of view. The difference is when a matter that occurred is solved as “personal” and that exactly happened when we found ourselves facing a bathtub leak. Andrew Love our maintenance supervisor responded immedIately advising us what to do to by The time The repairman arrive. On The other hand the repairman was professional in all ways polite clean and tidy. Well done Andy and Davidson EstatesPositiveResponsiveness, Professionalism

Roula · 12 June 2021

★★★★★ 5/5

Google

Everything was excellent! Carol is incredibly considerate and efficient. She truly understands her clients' needs and goes above and beyond to ensure satisfaction. Without a doubt, she is the best agent I have ever worked with.

Lu · 3 December 2024

★★★★★ 5/5

Google

Elizabeth was really professional and knowledgeable during our viewing today! Great communication and she was more than happy to allow us to move our viewing time last minute. She knows the properties inside out and had some good suggestions on how best to utilise the spaces!

Dee · 10 May 2024

★★★★★ 1/5

Google

I regret to say that my experience with Davidson Estates has been extremely disappointing. Since moving into the property three months ago, I have had ongoing issues that remain unresolved despite repeated follow-ups. First, there is a persistent leak in the bathroom that was raised immediately after I moved in, yet no resolution has been provided. To make matters worse, as of early November, I discovered that none of the heaters in the property work, leaving me without proper heating during the cold months. These are fundamental issues, particularly heating, which is a legal requirement under the UK Housing Act 1985, Section 11. Landlords are obligated to ensure that essential facilities like heating systems are in proper working order. Despite multiple contractors visiting the property to provide quotes (now up to the fourth contractor), the landlord has rejected all quotes and no progress has been made. I have not been provided with meaningful updates from the agency and there lack of concern is appalling leaving me in the dark about when these basic needs will be addressed. This ongoing lack of urgency or clarity is deeply frustrating. As an agent I expect them to be supportive of the tenant in forcing the landlord they have accepted as a ‘reliable’ landlord to provide basic habitable living conditions. The agency’s lack of action is unacceptable, especially given the legal obligation to provide a safe and habitable property. If these matters are not resolved imminently, I will have no choice but to seek legal advice to ensure my rights as a tenant are upheld. I hope this review prompts Davidson Estates to take these issues seriously and act swiftly to resolve them.

Moon · 20 December 2024

★★★★★ 5/5

Google

Thank you so much Elizabeth for your amazing support while renting our new flat through Davidson Estate! You have been incredible and always ready to answer our questions and concerns! I wish you the very best for the future ahead! Francesco and Giorgia 😊 …

Francesco · 10 April 2024

★★★★★ 5/5

Google

Fantastic estate agent .. We are new to the United Kingdom and didn’t really know the process for letting a property. Team Davidson explained everything really clearly and talked us through the process. The team was readily available to answer any questions. I highly recommend Elizabeth and Davidson . 👏👏

Hiruni · 12 December 2023

★★★★★ 5/5

Google

Davidson Estates has been super helpful with problems I've had regarding housing. I would especially like to thank Andrew in Birmingham office, his endless support and help finding solutions to my issue is beyond words appreciated. Would definitely recommend this agency to everyone who wants a bespoke service!

Anna · 11 June 2019

★★★★★ 5/5

Google

Very good service. Understand what you want, take the time note down those requirements and deliver on it. Proactive on giving you updates. Jon was a true professional and helped find an amazing new home.

Lorenz · 10 June 2022

★★★★★ 5/5

Google

I would very much recommend Davidson Estates. Ben and the team have been fantastic and know exactly what they're doing. They have gone above and beyond in helping me find my new home and made the process smooth and stress-free as possible. Excellent service!

Rajveer · 27 August 2020

★★★★★ 5/5

Google

My tenancy was handled exceptionally by all staff at Davidsons from start to finish. Special mention to Andy who was my main point of contact during my tenancy, any maintenance issues were dealt with efficiently and completed to a high standard. I would rent through Davidson again.

Ryan · 11 June 2019

★★★★★ 5/5

Google

Hi Elizabeth, Thank you for taking out the time to take us through the viewing at the Snow hill apartment. It was really a pleasant experience and it was very lovely of you to answers all our questions. Thanks Ram

Ram · 10 May 2024

★★★★★ 5/5

Google

Jon Smith was excellent from start to finish. We purchased a property through Davidsons and I have no hesitation recommending him, a rarity for estate agents!

H · 12 December 2024

★★★★★ 5/5

Google

Have used Ben and his team for the past 3 years and always received excellent customer service. Can't fault the lettings team and indeed the maintenance team are also fantastic! They always go the extra mile which is all a landlord can ask for! Highly recommend!

Deepak · 11 June 2018

★★★★★ 5/5

Google

I recently used Davidson Estates when I was looking for a property in Birmingham. Throughout the process, they were extremely professional and managed to always remain personable in our communications. I must make a special mention of Jon Smith - he was always willing to help and was easily contactable whenever I had any questions. I would recommend Davidson Estates to anyone looking for a property in the area.

Hardial · 10 June 2023

★★★★★ 5/5

Google

Great customer support, I worked with Elizabeth who showed professionalism in carrying on the whole process from viewing the flat to handing the keys and quickness in responding to all of my questions. Really great job from Elizabeth, would highly recommend working with Davidson agent .

Mahdi · 12 November 2023

★★★★★ 5/5

Google

Dear Davidson Estates, Excellent service and communication. Highly recommended. …

Madhu · 15 November 2025

★★★★★ 5/5

Google

I usually don’t write reviews but the service provided by David Lettings was impeccable so I couldn’t help it. From the very beginning of hunting apartments till obtaining the keys to the apartment, the team was extremely helpful throughout. What helped was how they answered all the questions without a frown.

Mahnoor · 10 June 2023

★★★★★ 5/5

Google

The whole of Davidson Estates and Jaime made our experience of renting a property easy and stress free.

Holly · 10 June 2023

★★★★★ 5/5

Google

Elizabeth Daniels was my primary contact at Davidson Estates. She was extremely friendly and helpful during my property visit and the process afterwards. It is by far the best experience I have had with estate agents since coming to Birmingham.

Varsha · 10 February 2024

★★★★★ 5/5

Google

First class letting service delivered by Charlotte of Davidson Estates in Birmingham. Super efficient with excellent comms both phone and emails. Would recommend this firm for anyone looking for their next property. Thanks Charlotte and the team at Davidson Estates! :-P

DARREN · 11 June 2019

★★★★★ 5/5

Google

Elizabeth was very adaptable to our needs and has been more than happy to help us look for alternative properties which may suit our living needs better. She was informative, knowledgeable and went above and beyond - Thankyou!

Lauren · 11 March 2024

★★★★★ 5/5

Google

Zoe did an excellent job of arranging something for us. It was not easy, because our tenants were away, but she persevered and got it done!

Mark · 18 March 2026