Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter my experience with a couple of agents in the uk, Working with Davidson Estates to get our Home was a pleasant stress experience . They made the process seamless and professional and wanting to make it as stress free as they could possibly do.
Caitlin was exceptionally pleasant and helpful, very responsive. I would and i ve recommended them to who ever needs a home / property.
Jude · 10 June 2023
Agent replied · 11 June 2024
Good Afternoon Jude,
We here at Davidson Estates pride ourselves on providing a stress-free experience that is always a step ahead of the competition! We are glad to read that your experience with Caitlin meets our very high standards and hope you will consider our services again in the future.
Regards,
Davidson Estates.
★★★★★ 5/5
GoogleJoe Shroff was great help
Sean · 15 December 2025
Agent replied · 16 April 2026
Hi Sean, thank you for your review and feedback on Joseph Shroff. Your kind words have been passed on.
Kind regards
Andrew
Partner
★★★★★ 5/5
TrustpilotVery professional estate agent
Very professional estate agent. I was looking for a quick sale, which was achieved, followed by a smooth process through exchange and completion. Jon was great to work with and provided excellent communication. Would not hesitate to use again.
Derek · 11 November 2025
★★★★★ 5/5
GoogleIt's been a pleasure to work with Davidson Estates on the sale of my property. Ben was able to come around for a free valuation within 2 days after I called. He showed up on time and presented himself very professionally throughout our first meeting. Most importantly he was honest about his advises which makes everything so much easier. Ben and his team was also very responsive throughout the transaction, which helped to take out some of the stress during a home move.PositiveResponsiveness, Professionalism
LC · 27 August 2020
Agent replied · 11 June 2024
Hi Lixin,
Thank you for your kind words. I hope your refurbishment is going well. :)
★★★★★ 5/5
GoogleJon was our main agent and Carol helped us exchange and complete the sale with the buyer. They were both so kind and patient. Superb communication and always contactable- which is rare with most other agents we've experienced. Jon got us the best price and guided us through negotiations. Carol really knew her stuff and she was more knowledgeable and on the ball than our solicitors! I cannot recommend Davidson Estate Agents enough!
Naomi · 27 July 2024
★★★★★ 5/5
GoogleHaving listed my property with my usual agent during Covid I unexpectedly received a call from Melissa who was proactively trying to list the property on their website as they had clients who would be interested.
In all honesty I thought it was the usual cold call sales pitch, but I had nothing to lose. I was informed of all the COVID measures put into place so that they could continue business.
Within two days I had a viewing followed by an offer. Within the week the tenant moved in following all the financial checks.
I highly recommend Davison’s from a landlord’s point of view.
Yogi · 10 June 2020
Agent replied · 11 June 2024
Thank you Yogi! :)
★★★★★ 5/5
GoogleI'm a landlord based in London and I have been researching Birmingham for investment and its estate agents since 2015. I thoroughly recommend Davidson Estates for all services offered. The team have always been very professional and personable to work with. I have been fortunate enough to experience all types of services as our professional relationship has grown over the years, this includes property purchase, sale, refurbishment and renting. They have a strong team and business ethos. Our latest refurbishment project is something I am very proud of thanks to Andrew. I can't recommend them enough !PositiveResponsiveness, Quality, Professionalism, Value
George · 10 June 2020
Agent replied · 11 June 2024
Thank you so much for your comments. :)
★★★★★ 1/5
GoogleThe worse experience you will ever have, their PM department does not exist, you will call and call and no one will respond. Just hope the house you rent has no issues if not you will suffer and still get ignored. RUN AWAY FROM DAVIDSON ESTATE, don’t say I didn’t warn you. P.s, the agent that does the viewing is nice and gets you to write good reviews on here, I did it too but had to come and change it. You better run.
Shola · 17 November 2024
Agent replied · 8 December 2024
Dear Shola, Thank you for bringing this to our attention. We’re very sorry to hear about your experience, as this is not the level of service we strive to provide. We’d like the opportunity to discuss this matter with you directly to better understand your concerns and find a resolution. Please contact us on 0121 455 7727 or email us at andrew.love@davidsonestates.co.uk, to arrange a convenient time to meet in person.
Andrew Love
Partner
★★★★★ 5/5
GoogleDavidson Estates have managed our portfolio of properties for a number of years and we have received nothing but the best service and professionalism from Ben and his team. They are a leading estate agent within Birmingham and as a landlord, provide us with the piece of mind that our properties are managed professionally and are always at the end of the phone if there are any issues or queries. Keep up the good work. Raj & Krishna
Raj · 10 June 2020
Agent replied · 11 June 2024
Hi Raj & Krish, It's always a pleasure working with you and we are so pleased you are happy with the service you are receiving. Speak soon. :)
★★★★★ 5/5
GoogleThe experience with Davidson was very comfortable for me. The process was communicated simply and clearly, with any issues I have had being addressed promtply, all while any people I have interacted with being extremely friendly and helpful. It is by far the best experience I had with estate agents since coming to Birmingham.
Elizabeth Daniels is my primary contact in Davidson Estates and has been indispensable in taking care of my tenancy. She even went as far as confirming the tenancy when she was already on annual leave and I think that speaks bounds about her determination.
Gwydion · 11 January 2024
★★★★★ 1/5
GoogleTerrible service. After returning the key and calling a couple of times, I’m still waiting for the deposit refund. Each time I called, I was told to wait 24 working hours (almost three days) for a callback from someone in the rentals team. …
Tian · 15 December 2025
Agent replied · 16 April 2026
Hi Tian
Please contact me directly to discuss. I would like to explain the deposit … More
★★★★★ 5/5
GoogleDavid Estates are a very efficient bunch of individuals who are eager to help in anyway they can. I've been dealing with Melissa(on the lettings side),Andrew (maintenance side) and occasionally Ben over the last 2 years and have found their advice extremely helpful in deciding where to buy and what rents can be achieved.
I would highly recommend David Estates to any potential landlord who may be looking for a good reliable estate agent to manage their investment portfolio
Vinita · 11 June 2018
Agent replied · 11 June 2024
Vinita,
Thank you for your positive comments, it’s always great to know the team are providing an exceptional service to our clients. Thank you for giving us the opportunity to manage your impressive property portfolio and to further develop our working relationship through the investment opportunities Davidson Estates have to offer.
If we can help you with anything else, please do not hesitate to call us.
★★★★★ 4/5
GoogleTook a minute to get through to Davidson Estates over the phone, but then a busy business is a good sign so I can't be too grumpy.
I quickly sorted a viewing, and a day later Elizabeth was showing me round the prospective property. She was punctual, polite, engaging, and had answers to all my questions. A very easy interaction - which is welcome with the stress of house hunting and the moving process.
Liam · 11 March 2024
★★★★★ 5/5
GoogleReally professional, really quick, really comprehensive, all with the best and most positive attitudes I've ever seen. Jaime and Caitlin were amazing - they took the time to really understand what I need, and were so responsive to all my concerns. I would absolutely recommend going with Davidson Estates for a first-class experience.
Rohan · 10 June 2023
Agent replied · 11 June 2024
Good Morning Rohan,
We value all feedback we receive on our team from our clients and it is great to hear that your experience with Jaime and Caitlin meets our high standards of professionalism and positivity. We thank you for leaving us a five-star review and hope you have a great day.
Kind Regards,
Davidson Estates.
★★★★★ 5/5
GoogleHave moved my apartment from another property management company to Davidsons as I was not happy with the service I was receiving. I have to say that Melissa and Elizabeth from Davidsons have done an excellent job. Our property is now let in a timely manner and we are now enjoying the monthly income, its great to have the property now finally rented out. Thank you Merry Christmas. Sean Boyle & TK Lee.
Sean · 11 January 2024
★★★★★ 3/5
Googlegenerally mediocre experience with these estates agents. communications is just okay, half of the time they do not answer your questuions, just gloss them over. the people who show you around have no idea about the properties they are …
Josie · 15 November 2025
Agent replied · 16 April 2026
Hi Josie
I am sorry to read of your dissatisfaction. Could you please email me with your … More
★★★★★ 1/5
GoogleI am having a bad experience with them at the moment. I am renting a house near Reservoir Lake. The property has had a leak in the living room, which they were able to fix but they have not fixed the damp ceiling and it is now full of mould.
The washing machine has been damaged for a month and we have all the clothes unwashed, it is a real disaster, we have called, we have sent mails but the agency is not doing anything to help solve it and the weeks go by without any solution.
Mairena · 27 June 2024
Agent replied · 8 December 2024
Dear Mairena, Thank you for bringing this to our attention. We’re very sorry to hear about your experience, as this is not the level of service we strive to provide. We’d like the opportunity to discuss this matter with you directly to better understand your concerns and find a resolution. Please contact us on 0121 455 7727 or email us at andrew.love@davidsonestates.co.uk, to arrange a convenient time to meet in person.
Andrew Love
Partner
★★★★★ 5/5
TrustpilotFantastic Service
Jon Smith was amazing right through the sales process from accompanied viewings to sales progression, available on WhatsApp always professional and with a sense of humour when required.
Suzie · 2 October 2025
★★★★★ 5/5
GoogleAfter living abroad for many years and returning to Birmingham to find a property to rent we finally found Davidson estates and we have just moved into an apartment in Edgbaston and Davidson Estates were great in facilitating the whole rental process. Melissa was our main contact and she was fantastic in helping us secure the property and responding quickly to our queries, both before and after we moved in to the property.
Peter · 11 June 2018
Agent replied · 11 June 2024
Thank you for your positive review Peter, I'm happy to hear our team, particularly Melissa were able to help you find and move into a suitable property. Please give us a call if we can help you with anything else.
★★★★★ 4/5
GoogleMy partner and I rented a flat via Davidson Estates for one year. I must say, before Davidson Estates, I was incredibly hesitant and sceptical about using Estate agencies as my previous experiences just made me feel that they were all very much money-centric and put simply, dodgey but Davidson Estates was the best estate agency I'd been with. There were a couple of things that I weren't too happy about and these were 1) we put a deposit down for the flat approximatey one month before our agreed moving in date and we'd asked for the contract ahead of that. We'd waited several days for it and was told that we'd be provided with it on the same day or the following day, however, this was not the case, therefore, we kept calling to request it every few days. Eventually, after several attempts at chasing, we were told that contracts are not issued until a couple of days prior to our moving in date. Not once were we told this! Had I been advised of this from the very start, then I wouldn't have chased for it numerous times and would have just waited. The second issue that I had was meter readings. During the first 6 months or so, Davidson were great at responding to our electric meter reading requests, however, mid way through our tenancy, we were told that the responsibility of obtaining meter readings had shifted to the building management company, who I never ever received a call back or e-mail response from. I raised this with Davidson Estates as this was also the time when utility prices were increasing (so understandbly, we wanted to get our precise meter readings so we'd only pay for what we used and not get a estimated bill) but it took several attempts before I got a response from them saying that they would attend to open the cupboards to get our readings for us. I was not very happy with this as I felt that they had more important priorities but this to us, was urgent as obviously, we did not want to be left with an extortinate estimated bill to pay. Other than the aforementioned, we were overall, happy with the level of service delivered by Davidson Estates for the duration of our tenancy with them.
Carmen · 10 June 2023
★★★★★ 5/5
GoogleWe just wanted to say thank you so much to Jaime Duffy for her efforts and support in sorting out the issues with RentProfile recently, we are so grateful for her assertiveness and no-nonsense approach, even when you were out on viewings and not at your desk! Our move wouldn’t have gone smoothly without her. Thankfully we got into the flat with no problems and we’re really happy with everything, thank you for making the process just a little bit easier for us!
Kirsty · 10 June 2023
★★★★★ 5/5
GoogleI had a great process using Davidson Estates - it was a slightly unusual circumstance as I was moving from outside Birmingham and when I was looking at the property the previous tenant was still living there, so I was provided a video viewing instead. This was however handled very professionally and efficiently, and all was clear regarding the property, amenities, rent etc.
I would like to thank the team, particularly Jaime and Zee for their help with my move - I felt I was always bugging them with questions, but they put my mind at ease :D
This is my first time renting a non-student property from an agency and it has given me a positive experience.
TheRuddster · 10 June 2023
★★★★★ 5/5
GoogleI think Davidsons are exceptional . Ben kept in touch with me over the course of years as my circumstances changed and my mind repeatedly changed about what I wanted to do with my property
He and Melissa were so sensitive to the nature of my indecision and they understand the emotional aspects of moving and the trauma around divorce . I think the fact that Ben created a rapport of trust with me over so many years by checking in with me every 6 months or so meant that when the time came I would have never thought of going to any other agent . I now work with Caitlin MacDonald and she’s exceptionally responsive at her job. She is readily available even able to help on bank holidays. she is really committed and professional. She really cares about delivering good service. She has kept my tenants really happy with smooth communication and prompt problem solving . I recommend them all for this award because they really care about offering a personal service
Jess · 10 June 2023
★★★★★ 5/5
GoogleDavidson Estates have been brilliant - particularly Jaime who has handled pretty much every aspect of our tenancy from viewing to moving in. Responses have been amazingly prompt, she has kept us totally in the loop every step of the way and been great with any queries. She supported us through some issues we had with RentProfile by chasing them, and even went above and beyond by keeping in touch with us via text when she wasn't even in the office, and had an outside-of-work appointment. Davidson and specifically Jaime have just been so brilliant and reliable, and have made the whole (stressful!) process so much smoother and easier. Thank you so much!!
Coral · 10 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.