Davidson Estates reviews

★★★★★ 1/5

Google

Before paying the deposit, Davidson Estates were friendly, responsive, and helpful. The moment the deposit was paid, before we had even moved in, communication disappeared. Calls went unanswered despite calling 3, 4 times a day. We were constantly told someone would call us back. They never did. When we moved in, the apartment was filthy and unhygienic. Stains throughout the property, urine-stained curtains, dirty bathrooms, stained mattresses, and carpets so bad that when a professional carpet cleaner attended, the waste water was pitch black. This property was clearly not cleaned or properly prepared before move-in. We have photographic evidence. We reported over 20 issues immediately after moving in. Repairs were slow, incomplete, or never done at all, even by the time we moved out. One of the most unacceptable failures was access to basic amenities. It took six months to receive a postbox key, despite repeated requests. The key was only provided after I stated I was awaiting Home Office correspondence and would escalate the matter. Even then, staff attempted to shift the blame onto us for “not asking earlier,” despite multiple documented requests. At check-out, they are now attempting to raise issues that were already present at check-in and clearly documented in the inventory, appearing to shift responsibility for pre-existing problems onto us. In reality, the property was left in better condition than when we moved in. Overall, this was one of the most frustrating and stressful renting experiences I have had. Poor communication, lack of accountability, and a complete disregard for tenant standards. Posting this so others can make an informed decision before renting through this company.

Nigar · 15 January 2026

★★★★★ 5/5

Google

I had the pleasure of working with Ben at Davidson's recently on my property search. I couldn't reccomend him or his company more. From my initial enquiry to viewing it was an extremely smooth and professional experience. I have had some terrible experiences in Birmingham with agents being extremely unprofessional and down right lazy. With so much choice at the moment, it's a buyers market, so we as buyers have a choice of who to work with. And I would definitely choose Ben at Davidson's again. He was so friendly and wasn't rushing or pushing anything. In fact he was encouraging me to view other properties with different agents to get a good idea of the market. He gave me some great tips and unbiased advice which I was so thankful for. The quality of properties they have on are also really good. Unlike some agents who try to sell you a complete hovel and make out like it's a paradise. Ben kept in touch even though I said I was looking at other properties and might proceed there. Which I think is key. Most agents just ghost you if you didn't go with what they showed you initially. As I will likely buy more properties in the future, and I will remember the great service from Ben and will go back to them. So it's foolish to burn bridges if you don't get the initial sale. Overall this is a highly professional and quality firm that you cannot go wrong with. Strongly recommend.

Simon · 2 April 2026

★★★★★ 5/5

Google

Outstanding Estate Agency, The Absolute Best Choice for a Stress-Free Sale! If you wish to sell your property swiftly and completely stress-free, then Davidson Estates is the place for you, without any doubt. From the moment I listed my flat, they handled everything with incredible professionalism. My property was marketed exceptionally well, high-quality photos, compelling descriptions, and proactive promotion that attracted serious buyers immediately. Within just one week, we had a strong offer and the price was fully agreed. What truly set Davidson apart was their hands-on support right through to completion. They were constantly “joining the dots” between the buyer’s solicitor and mine, keeping everything moving smoothly and transparently. Ben (the CEO) and Amber were personally on the case the entire time, chasing updates, resolving queries, and making sure nothing fell through the cracks. Their involvement genuinely saved weeks of time, without them, my flat would have taken far longer to complete. This level of care and dedication is especially valuable if you’re a seller who’s been “trapped” by cladding issues (or similar building safety problems). Davidson understood the challenges, worked tirelessly around them, and delivered a swift, stress-free sale when others might have struggled. If you want an agency you can truly rely on, one that treats your sale like it’s their own, then DAVIDSON is the name. They didn’t just sell my flat; they removed every ounce of worry and went above and beyond until the keys were handed over. I cannot recommend them highly enough. Thank you, Ben, Amber, and the whole team, you made the impossible feel easy!

Dhaval · 25 March 2026

★★★★★ 5/5

Google

Hi, Davidson Estates have rented out my properties well over 10 years. I have dealt with a number of staff over this period and always found them to be very professional. Over the years, I have mainly dealt with Mel who is a very down to earth person, easy to talk to, has a full understanding of the rental and sales market. I am more than happy to follow the advise from Mel regarding suitability of tenants and a suitable rental figure. On occasionals when I have contacted Mel at the office she has always been able to forward me to the correct person within the department, if my enquiry cannot be dealt directly with her. A very capable person which any company would be delighted to have in their team.

Colin · 15 March 2026

★★★★★ 5/5

Trustpilot

SANA WAS BRILLIANT

One of the better agencies ive spoken to in recent times. Absolutely professional, so helpful over the phone, prompt with their responses however, I would like to give a special shout out to Sana! Absolute credit to the company. I got a little lost and she was patient throughout, came and found me, answered all of my questions (and there were tonnes) and she did this all with a smile! Cant praise her enough! Perfect asset!

Haneef · 19 November 2025

★★★★★ 5/5

Google

Jonathan was approachable, friendly and accessible. He chased up lawyers and managers to ensure the sale happened as close to the required date as possible. Would respond to queries at practically any time of the day. Would strongly recommend them.

Shahd · 15 December 2025

★★★★★ 5/5

Google

I had a very positive experience with Davidson Estates during my tenancy. Communication was clear and timely, and any questions or issues were handled efficiently. A special thank you to Andrew Kay for being consistently helpful, responsive, and professional throughout. The process felt smooth and well-managed, which made my tenancy much less stressful. I would happily recommend Davidson Estates.

Parvaneh · 25 March 2026

★★★★★ 5/5

Google

Just wanted to leave a quick review for Jon Smith, I dealt with him previously for a purchase which sadly fell through. Jon was everything you’d want from an agent throughout, during the viewings he was knowledgeable about all aspects - the flat, the building, the competing buildings, the developer etc and when it came time to make an offer it was straight forward as the flat was fairly priced and he didn’t play any of the usual mind games. During the sale this also continued, he was always reachable and acted as a great go between for both parties to help get things moving. Whilst I don’t have any ongoing relationship with Jon he has been great at answering any additional questions I may have about the market as a neutral party. Would highly recommend!

Perry · 19 August 2025

★★★★★ 1/5

Google

zoe the receptionist i called about enquiring about going about a property i saw advertised she was so abrupt and rude and put the phone down i re called and she said “i can’t help you soz” which is disgusting i said i want to speak to a manager and she goes “im the manager” i said are you and she goes “don’t know don’t care” she then began laughing down the phone with someone else. please look into this immediately as she should not be on a reception talking to people like this

Jennifer · 15 January 2026

★★★★★ 5/5

Google

had a really positive experience with Davidson Estates during a difficult and time-sensitive situation. Andrew and Zoe in particular were both incredibly professional, patient, and helpful throughout the process. Communication was clear, and once a decision was made they acted quickly and efficiently to resolve everything. I really appreciated how understanding and responsive they were, and how smoothly they handled the situation from start to finish. Thank you again to the team at Davidson Estates for your support and professionalism, it made a stressful situation much easier to manage.

Sarah · 15 January 2026

★★★★★ 5/5

Google

A great business and one I’d recommend! I spent time with Davidson Estates looking at investment opportunities and found their advice and direction invaluable. In what is a highly competitive market, I’d say what they offer is above the rest. Ben was a great help in providing solid advice and finding me the right options. Thanks

Jason · 15 March 2026

★★★★★ 5/5

Google

Very professional estate agent with good local knowledge. I was looking for a quick sale, which was achieved, followed by a smooth process through exchange and completion. Jon was great to work with and provided excellent communication.

Derek · 12 November 2025

★★★★★ 1/5

Google

I had a very poor experience renting through Davidson Estates. The property was dirty on arrival, and 10 lightbulbs were missing. Despite reporting this, nothing was ever fixed, and we were then charged for the missing lightbulbs when we moved out. We were also charged for something as minor as cellotape on the door. Communication throughout our tenancy was slow, unhelpful, and often dismissive, making issues much harder to resolve than they needed to be. Overall, I would not rent with Davidson Estates again and would not recommend them based on my experience.

Kim · 15 December 2025

★★★★★ 5/5

Google

Great communication and professionalism. Sana always updated us promptly on the evolution of our application, she has been really helpful and made the whole process very easy and stress free. Thank you Sana!

Elisa · 6 November 2025

★★★★★ 1/5

Google

I am reposting this review after being asked by Davidson Estates to remove my original one. Overall, I have been extremely dissatisfied with my experience renting through this agency. Before moving in, I was assured the apartment had undergone a deep clean. However, upon arrival, the property was in a poor state, with multiple stains on the walls, including what appeared to be human snot (see attached photos). At the end of my tenancy, the agency attempted to charge me various fees. Despite having already paid for a professional end-of-tenancy clean, they added an additional £120 “light clean” fee. I requested photos or an explanation of what required cleaning, but received no clear response, only a screenshot stating that the landlord “needs a light clean.” The checkout report itself only mentions “wipe down skirting” in the hallway and second bedroom. This was done by the cleaning company prior to me returning the keys. Charging £120 for that seems highly inflated and frankly extortionate , especially since the report also lists marks on walls, doors, and skirting that were pre-existing. During my tenancy, a painter was sent by the agency but only instructed to cover the heavily stained walls, not the rest. I have photo documentation showing the condition before and after. They also tried to charge me for a cigarette burn on a chair that was present before my move-in, again, something I had already documented in photos. In addition, they attempted to charge me for broken blinds in the bedroom, but despite asking for proof of this, none has been provided. The agency then tried to claim I had lost a fob, even though only one fob was provided at the start of my tenancy. I had to inform them I had email evidence from the beginning of my lease to prove that only one fob was ever issued. Based on my experience, I have found Davidson Estates to be dishonest and unprofessional in their dealings. It appears they may rely on tenants not challenging these charges, particularly international tenants or those unfamiliar with UK rental practices. As a doctor who has rented multiple properties over the past decade (10 years in Ireland and 2 in the UK), I have never encountered such issues before. I take great care of the properties I rent and have always received my deposits in full, until now. I strongly urge current and future tenants renting through this agency to take detailed photos and videos before moving in and upon leaving to protect themselves from similar treatment.

Anna · 14 October 2025

★★★★★ 5/5

Google

I had a really pleasant experience when enquiring about a property. Amber was the person I spoke to, and she was really friendly, helpful and professional throughout. She answered all of my questions clearly made the whole process smooth and straightforward. A great first impression!

Sades · 15 March 2026

★★★★★ 5/5

Google

we appreciate the dedication and efforts Jon put into our case. We had a great experience working with Jon overall. Jon was extremely hands-on, proactive and always available when we needed to reach him, which made the whole process feel much smoother and more secure. Apart from a little pushing in few times, as we understand the vender also pushed him forward. Overall, Jon's service was impeccable, he helped us check and access the property and made sure that all our concerns were taken care of throughout the legal process. Hence, we would absolutely recommend him to anyone looking to buy a home.

Man · 1 April 2025

★★★★★ 5/5

Trustpilot

So far have had a great experience with…

So far have had a great experience with this agency , from arranging a viewing to putting forward a offer and assisting through all of it. Special thanks to Neeka for assisting all along and helping to progress with my application quickly. Also, Neeka has been very friendly and approachable right from the beginning

Vaishnavi · 18 November 2025

★★★★★ 5/5

Google

Excellent, great company. Taujnay is an asset to the company, great communication and is always very quick and responsive best Property manager as of now

Sonia · 14 October 2025

★★★★★ 5/5

Google

Davidson Estate Agents were an absolute breath of fresh air and a pleasure to deal with. Not only did they successfully secure a sale, but they also went above and beyond by assisting with the entire process from offer to completion - something they didn't have to do. Their service is second to none and they consistently go the extra mile. Every member of the team I dealt with was friendly, professional and extremely helpful. I wouldn't hesitate to use Davidson again in the future.

Rebecca · 20 December 2024

★★★★★ 1/5

Google

Do not rent from Davidsons. I lived in a property they managed for 5.5 years and returned it in very good condition, allowing for fair wear and tear. One of their agents even texted me how well I’d looked after the property. Despite this, they attempted to deduct £195 from my deposit for issues that were not mentioned in my checkout report and also that I had previously reported to the landlord as a maintenance issue. For transparency, I did accept to pay for one issue that was raised. When I queried this with Andrew Love, I was told to raise a dispute with the Deposit Protection Service rather than being willing to discuss it. Luckily I was able to prove that I had left the property cleaner than when I moved in and DPS found in my favour - I received the majority of the proposed deduction back. During my tenancy, I was wrongly told that I had missed a rent payment (luckily I could prove that I had paid). I found that communication to resolve this with the team was difficult. I called multiple times and was promised a callback each time that I never received. Eventually I mentioned to get through via email. Overall, the checkout process felt unnecessarily disappointing after a long tenancy. Based on my experience, I would recommend that future tenants document everything carefully and compare check-in and check-out reports before accepting any deductions.

Nicola · 10 April 2026

★★★★★ 1/5

Google

I have been a landlord with Davidson’s for over 8 years, but as of early 2026, I have officially cut ties. What used to be a functional relationship devolved into a mess of ignored processes, false information, and broken promises. However, their behavior during the transition to my new agency has been truly appalling. If you are considering using them, please be aware of the following: Obstructionist Transition: During my move to a new agent, Davidson’s deliberately withheld documents and issued incorrect keys, seemingly to spite a departing client. Legal Negligence: On the day my new tenants were set to move in, it was discovered that a Gas Safety certificate completed by a Davidson’s contractor had incorrect dates. Financial Hostage-Taking: When asked to rectify the certificate error, Davidson’s refused to release the corrected legal document until an "outstanding balance", which I had only been notified of four hours prior, was paid. Putting a tenancy at risk over a brand-new invoice is the height of pettiness. Shambolic Record Keeping: Most alarmingly, when I asked to see my signed management agreement, they couldn't produce one. They claimed to have "no digital records" of our contract despite an 8-year history. Davidson’s has proven themselves to be deceptive, disorganized, and completely unfit to manage property. They don't just fail at the job; they actively work against your interests the moment you decide to leave. Avoid at all costs.

Dom · 15 March 2026

★★★★★ 5/5

Google

Jon is exceptional. Extremely helpful, approachable and hardworking. 100000/10 experience

R · 15 December 2025

★★★★★ 5/5

Google

I was looking for a flat to buy in Bham and got in touch with Jon Smith at Davidson Estates who was absolutely fantastic. Although we just missed out on working with each other through to a sale, Jon was excellent in terms of spending the time speaking with me to understand and find out what I was looking for, to send through recommendations and ideas on what could work, and to line up viewings based on my limited availability. Jon was so efficient, really proactive and super friendly, professional and helpful. I would highly recommend Davidson Estates to anyone looking for a property! 😊

Metz · 10 June 2022