5/5
Helpful and Professional
Excellent knowledge about the market and guided us through the pitfalls of buying a house. Jonathan was very professional and always available if we needed anything 🙌🏼
Trusted Agent profile · Birmingham
★★★★★
364 reviews across 3 platforms
14a Frederick Road, Edgbaston, Birmingham, B15 1JD
Davidson Estates's office in Birmingham, at 14a Frederick Road, is rated 4.4 out of 5 across 364 reviews on three platforms, including 323 Google reviews rated 4.5.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
Helpful and Professional
Excellent knowledge about the market and guided us through the pitfalls of buying a house. Jonathan was very professional and always available if we needed anything 🙌🏼
1/5
I suggest others exercise caution before renting through this estate agent. They undertake evictions without following the proper legal process. They turn up while you're at work and change the locks without obtaining a possession order …
Hi JB JB, your eviction was handled by qualified solicitors and in line with eviction law. With this in mind, we would like to request that this review is removed without delay. … More
5/5
Had a fantastic experience
Had a fantastic experience. Nyika was on time, knowledgeable and very helpful young lady. Looking smart and very polite. 10/10 x
5/5
Really helpful and professional would highly recommend for anyone looking for a new home to use Davidson estates very professional service and give a very honest and helpful insight into the property world special shoutout to Jon for all his work top guy 👍🏼 …
Good Afternoon Jayson, Thank you for taking the time out of your day to leave us a five-star review and for being so complimentary of our services. We appreciate you highlighting your experiences with Jon and for speaking so highly of our knowledge of the property market. We hope you will consider using our services again in the near future and have a great day! Kind Regards, Davidson Estates.
5/5
Mel was excellent from first contact- friendly but professional, very reassuring and responsive to any questions. Jon took over the sale of our property and he was EXCELLENT. Always responded to queries throughout the sale, took ownership of the process, but also managed expectations and didnt over promise. Thank you!
1/5
Absolutely vile customer service from reception and letting agents … enquired about a house to rent and let out my property …never trusting or dealing with these people …avoid!
Hi Dan, We do not believe this to be a genuine review. We have checked our call log and we do not have a record of the call you refer to or your contact details on our database. All calls are monitored by Management. Pease call us urgently to discuss your review 0121 455 7727. In the meantime we have reported to Google. Kind regards Andrew
1/5
Tried to scam us out of our deposits with frivolous claims like "damaged sofa" and missing items. Fortunately we had videos from when we moved in and when we moved out. When we asked for evidence of the damage, and pointed out the missing items weren't on the inventory, we suddenly got our money back. Visited the property on one occasion without giving 24 hours notice for an inspection. Avoid.
Thank you for bringing this to our attention. We’re very sorry to hear about your experience, as this is not the level of service we strive to provide. We’d like the opportunity to discuss this matter with you directly to better understand your concerns and find a resolution. Please contact us on 0121 455 7727 or email us at andrew.love@davidsonestates.co.uk, to arrange a convenient time to meet in person. Andrew Love Partner
5/5
i had a great experience with this company spoke to sana over the phone who great help. I wasn’t able to find to find anything fitting my critera but will be back when i find something
Hi Safa, I am pleased to read your feedback. Leaving a review of this nature is much appreciated. … More
5/5
Both Jamie and Caitlin were both a wonderful help in obtaining and processing the move into the flat. They kept us up to date and were easy to get in touch with. They were friendly and great to be in contact with. Thanks both!
Good Afternoon Daniella, We appreciate all the feedback our tenants leave us and so we are happy to hear that Jaime and Caitlin were able to assist you in moving into your new flat! We hope you will consider using our services again and recommending us to your friends and family. Kind Regards, Davidson Estates
5/5
Elizabeth from Davidsons estate was the one who showed me around the property . She was welcoming and so friendly throughout the viewing . She took me through all the things around the house explaining me patiently and answering all my questions. Thank you Elizabeth. The property they showed was so good . Would recommend them to friends who are looking for house.
5/5
I’m very grateful to the Excellent help and support we received during our purchase process which took some time because of having to sale other property some where else in the country. …
Thank you Maisa for your wonderful review. KR Davidson
5/5
Hassle free. Efficient. Easy.
Worked with Neeka. She was informative, and made it as efficient as possible. Good experience.
5/5
The service I’ve received from this…
The service I’ve received from this agency has been excellent from start to finish. Everything, from booking the viewing, submitting my offer, and guiding me through the next steps, has been handled smoothly and professionally. I especially want to acknowledge Neeka, who has been incredibly supportive throughout the whole process. She has been consistently warm, helpful, and easy to speak with from the very first interaction.
5/5
Have used Ben and his team for the past 3 years and this team are fantastic! Highly attentive to our needs and very reliable- Ben always makes the effort to get back to me even when he’s on holiday. The whole team has made my experience with Davidson estates great and I would recommend anyone to use this company!PositiveResponsiveness, Quality, Professionalism, Value
Hi Lily, thank you for your kind words. Always a pleasure working with you and we're glad you are happy with our lettings and property management service. :)
5/5
Davidson Estates supported me with finding and securing an apartment in Birmingham. Jaime and Caitlin made the process quick and easy, driving the viewing, referencing, and tenancy agreement forward so that it was all hassle-free. I highly recommend working with them.
Good Afternoon Tim, We appreciate all the feedback our clients provide us, and we are pleased to read that your experience with us meets our high standards, so much so that you were compelled to leave us a five-star review. . We are glad that Jaime and Caitlin were able to assist you throughout the lettings process and we hope you enjoy your new apartment in Birmingham. Kind Regards, Davidson Estates.
5/5
After much searching and a lot of disappointing and unhelpful estate agents, Davidson properties helped us find a lovely property to rent. Jaime in particular has been wonderful. She saw us through every step of the process and even after moving in, she is still helping us with any issues we are having. Would highly recommend. I have had to deal with many rude estate agents and Davidsons is by far the best.
5/5
Elizabeth provided an outstanding service as a Lettings Negotiator. Her professionalism, dedication, and knowledge of the market were impressive. She guided me through the entire letting process seamlessly, ensuring every detail was taken care of efficiently. Elizabeth's friendly demeanor and proactive approach made the experience smooth and stress-free. I highly recommend Elizabeth for her expertise and exceptional customer service in the real estate field.
1/5
If you’re thinking of renting your house out with Davidson Estates - don’t! And if you’re thinking of renting a house through Davidson - definitely don’t. We were renting a house through them temporarily whilst we had renovation work done and there were so many discrepancies from almost every member of the team we spoke to or had dealings with. Was given a confirmed move in date that we had planned around movers, internet service and household appliances delivery and literally had to jump through hoops to get the keys before they closed of an evening as messages/calls went unanswered for hours on the day of moving. We had removal vans parked on the property driveway waiting for clarification from them about the keys even though we had confirmed the move in date multiple times weeks & days prior. Throughout the 7 months we were there, we had their accounts department chasing for rent that had already been paid and had a receipt for. The initial deposit had been paid prior to the tenancy agreement being issued but the subsequent checks were significantly delayed because their accounts department didn’t communicate with their lettings team that the payment had been made. When we were moving out, I let them know 4 weeks in advance and had calls from staff asking if I was available for a viewing for weeks AFTER our move out date. I had to chase them for information about moving out, and they sent the “checkout instructions” to the removal company NOT to myself or anyone living in the household (which they could have easily done as they had my details!) to then purposely attempt to claim almost £2000 in damages for a house that was kept spotless. DPS threw out almost 100% of their ludicrous claim as not only was there was no evidence of it, but also proof of the contrary and an independent judiciary only awarded for an end of tenancy clean & a gardener for the weeds in the front garden! DPS confirmed that the “damages” they were seeking were extortionate and untrue. I chased them multiple times for an invoice for the last 2 weeks of rent which went unanswered until days AFTER we had moved out which demanded payment that same day! At this point, we had built a good relationship with the owner of the house (who frequently commented on how great tenants we were and how pleased she was with how clean and tidy we kept the house) so eventually due to Davidson’s discrepancies, we paid the outstanding rent directly to her. Both us as tenants and the owner as a landlord had issues with Davidson & their lack of attention to detail & continuous discrepancies. Absolute shambles of a company wouldn’t recommend to a tenant or a landlord!
Hi Danielle, I am sorry to hear about your dissatisfaction with our service. I would very much like to speak with you in person regarding this. Please give me a call on 0121 455 7727. Kind Regards Andrew Love, Partner.
1/5
Worst experience I’ve ever had. I’ve been renting for almost 5 years in the UK and nothing has been this bad. The property was not ready for anyone to live in it - I was without hot hotter for three weeks in winter, there were fleas in the flat, heaters didn’t work. The agency didn’t do anything to help and always took way to long for basic things. Wouldn’t recommend.
Dear Marta, Thank you for bringing this to our attention. We’re very sorry to hear about your experience, as this is not the level of service we strive to provide. We’d like the opportunity to discuss this matter with you directly to better understand your concerns and find a resolution. Please contact us on 0121 455 7727 or email us at andrew.love@davidsonestates.co.uk, to arrange a convenient time to meet in person. Andrew Love Partner
5/5
I had an exceptional experience purchasing my first home with Davidson Estate Agents. From the moment I expressed interest in viewing the property, Davidson demonstrated flexibility and efficiency in arranging a viewing that suited my schedule. Throughout the entire process, they exceeded my expectations by effectively facilitating communication between the solicitors and the vendor. I felt consistently informed and heard, which made the experience smooth and stress-free. The entire team showcased professionalism and dedication. I wholeheartedly recommend Davidson Estate Agents to anyone seeking outstanding service.
1/5
"Terrible experience, absolutely avoid!" I moved into this property on October 18th, and immediately encountered issues with a broken window that wouldn't close properly. Despite numerous complaints, both in person and via email, the issue was never resolved untill today. The window remained open, causing a cold draft inside and forcing me to keep the heating on almost constantly, leading to exorbitant electricity bills. I also raised the issue of the bills with the agency, but I never received an adequate response. While my contract obliges me to pay certain bills, I believe I should not be held responsible for the high consumption caused by a structural issue with the property. Communication with the agency was disappointing, and they never took action to fix the problem. I strongly advise avoiding this agency/landlord as they do not take care of their tenants and fail to maintain the property in proper condition.
5/5
Davidsons is a reliable, trusty agent and my tenancy has been smooth. Any issues that I had was brought up with the landlord and resolved in quick time. I have found both Andrew and Melissa in the rental department to be very helpful and professional. Thankyou Davidsons and the landlord for a pleasant renting experience. Matt
Hi Mattias, thank you so much for your comments. We're glad you enjoyed your stay under the management of Davidson Estates. :)
3/5
My experience with this estate agents at Sheepcote street was ok until I handed in my notice to vacate the property . The Estate agents carried out a viewing at the flat I was renting without giving me any notice although I specifically requested notice. No written apology received by the person who carried out the viewing. I find that amazingly rude and an intrusion of privacy. However to be fair to them, my experience with them prior to handing in my notice was pretty good, which is a shame.
Good Morning Natasha, Firstly, let me apologise for the late response to your review and for the experience you have detailed above. We have recently overhauled our lettings department and have taken on new members of staff. We pride ourselves on providing a friendly and professional service for all of our clients so we can only apologise for the inconvenience you experienced. Please be assured that this will not happen again should you choose to use our services in the future and we hope you have a good day. Kind Regards, Davidson Estates.
1/5
I’m so disappointed, I took half a day on my work for a viewing that I booked. I show up 30 min in advance and they took the decision to cancel just like that, apparently I should confirm a second time on the morning 🤦🏼♂️ for me when you set up a booking you show up specially if the client didn’t call to cancel. So cancelling by your own for no reason is totally unprofessional. If I was you I will avoid this agency.
Good Afternoon Moze Sissa, We are sorry to hear of your dissatisfaction and would like to reassure you that we take feedback of this nature very seriously. Our Associate Director, Andrew Love will be in contact shortly to discuss the matter with you in more detail. Kind Regards, Davidson Estates.
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Davidson Estates's Birmingham office has 364 reviews across three platforms: 323 on Google, 3 on Facebook, 38 on Trustpilot.
Davidson Estates Birmingham is rated 4.4 out of 5 across all 364 reviews, and 4.5 out of 5 on Google from 323 reviews.
Davidson Estates Birmingham, 14a Frederick Road, Edgbaston, Birmingham, B15 1JD.