lvproperty Birmingham City Centre reviews

★★★★★ 5/5

Google

LV JQ office sold me a flat as a rental investement and then let the property for me. They we an absolute pleasure to deal with and gave me an excellent service. The agents in this office for both sales and lettings were very proactive and helped me find a great property and then gave me a corporate rental guarantee for 5 years! I can absolutely recommend them to anyone looking to buy or rent in Birmingham. Special thank you to Jaspal for helping me source this investment property!

Ed · 22 June 2018

★★★★★ 5/5

Google

A refreshingly straight-talking agency with a performance based approach. I don't do reviews, but the team at LV property in the JQ really impressed me, especially Rav who worked very hard to get me an excellent price for my apartment. I was always kept me in the loop, and the team were available and supportive throughout the whole sales process, and they also helped me understand the current local market so I could make the best decision. I had two good offers in very reasonable time, and the sales process was very smooth. I'd certainly recommend them to anyone looking to buy or sell. They do well to stand out in a very competitive local market in Birmingham. Thank you very much! One very happy client. Phil

Phillip · 22 June 2018

★★★★★ 5/5

Google

After searching for a property in the city centre I eventually had the pleasure of meeting Rosie and Katie from LV Property. Can’t thank them enough for finding the ideal location and meeting my requirements. Would highly recommend to my friends and family.

Jordan · 12 December 2025

★★★★★ 5/5

Google

Andrew and Ajay had been involved in helping me complete this purchase of an apartment in Birmingham. They weee always approachable and kept me informed at various stages of the sale. Andrew was very good at chasing the solicitors so that the conveyancing process was as good as possible. Excellent service from the firm

Shiju · 21 June 2023

★★★★★ 5/5

Google

This is the second time I have used lv property, once was to purchase and once to sell. I originally made contact with Jas in 2015 when a friend of mine recommended the company, he was very knowledgable on the local market and personable. Rav was a pleasure to deal with and was reassuringly supportive throughout the whole process of selling my apartment. Its refreshing to deal with someone who was genuinely passionate about serving the client. Thank you

Elliot · 22 June 2018

★★★★★ 1/5

Google

RESPONSE TO THEIR REPLY '95% of all issues are fixed within 24 hours' - I reported my broken lights and blind 2 weeks into living there and they NEVER got repaired so that is 6 MONTHS!!!! without my lights been replaced and washing machine and Blind. I had to fix the washing machine myself because you could not be bothered to sort it out. 'the landlord is not willing to pay for accidental damage' - I DID NOT BREAK ANYTHING!!!! When i moved in the washining machine, cupboard, blind, and 4 lights where broke/Missing THESE NEVER GOT FIXED AFTER 6 MONTHS!!! 'We would also like to point out that as a lettings agency we went above and beyond to get all the repair work done at your property'... 6 Months of not repairing or replacing simple items is NOT considered above and beyond. I rang you multiple times every week to get the same half arsed answer. You went above and beyond in making sure you got paid the most admin fees with putting in the least effort possible. REFUSE TO PAY THEM ADMIN FEES. They don’t fix anything or solve maintenance issues. They will keep your money and you don’t get anything back in return. They say things like ‘the landlord can’t afford a new blind’ just truly unbelievable for a letting agency to use that as an excuse especially as you are paying lots to them and the landlord. Unprofessional and disorganized, they will do anything to not help you and not solve any issues you have. You will need to ring them a couple of times a week every week to ever get anything sorted.

Dave · 22 June 2017

★★★★★ 5/5

Trustpilot

Helpful and Efficient Staff in LV

Thanks to Sana for her timely and efficient remedial actions to ensure my property is in good condition to my tenants.

Thomas · 27 February 2025

★★★★★ 5/5

Google

Great experience working with Mr. Akhilraj at Lev Properties. He was professional, responsive, and very helpful throughout the process. His knowledge and dedication made everything smooth and stress-free. Highly recommended

Dheeraj · 26 March 2026

★★★★★ 5/5

Trustpilot

Excellent service

Have just sold my apartment with LV Property. It was my first ever sale of a property and I was nervous about the process but Josh assisted me throughout. From start to finish he was always there when I needed him. He found an investor for my apartment which was great for me as I was in a chain and didn't want the pressure of completion dates. I would highly recommend Josh to anybody, his knowledge on property and customer service levels and first class!

Helen · 22 December 2016

★★★★★ 5/5

Trustpilot

Love LV

These guys are highly professional! I've tried many local agents over recent years but what makes Lv stand out from the rest is their personal service and attention to detail! They genuinely took the time to understand my tenancy requirements and budget constraints and within a matter of days introduced me to the perfect home! Shaun kept me highly informed every step of the way until I moved in and with great respect and courtesy. Would highly recommend them. 5 star agency for sure!X

Rik · 25 August 2016

★★★★★ 5/5

Trustpilot

Streamlined excellent service from start to finish!

LV recently helped me rent my house out. From start to finish the team were very helpful and enthusiastic in finding me the perfect tenants. The whole process felt streamlined and efficient, just what you need to feel when renting your first property. Special thanks to Jas for viewing the property originally and appreciating what I'd created and then to the team for making the process so easy. I look forward to the future and in maybe even adding a few more properties to the portfolio 😃

Maxwell · 18 July 2016

★★★★★ 1/5

Google

The worst experience had, continuous promises from management has left people out of pocket. The managing director Jas is always busy when it comes to handing money over and dealing with issues but the moment it comes to a new deal he is first person to call you. I think they are running some kind of self pocketing deposit scheme, I would not recommend this estate agents. I would much rather not rent my place out then have the staff at LV manage my property. The only thing they should manage is their egos. Continuous rude conversations from staff even after they make a mistake.

Sarah · 22 June 2016

★★★★★ 5/5

Trustpilot

Very professional, friendly and efficient!

We currently are letting one property in Birmingham through LV Property and have another one in the process of being let out. We have been dealing with them for approximately one year and had an excellent experience so far.They found us an excellent tenant for our first property and are currently looking for one for our second property. They are always very professional and efficient both with us as landlords as well as with the tenants.Over the last year I have been dealing with LV, they have always been very efficient and fast in replying to calls or emails (including often on weekends or in the evening), flexible in terms of accommodating for bespoke requests and usually try to go the extra mile to help their clients.Would definitely recommend, especially Shaun in the Account Management team, he is a star!!

Hanne · 21 May 2016

★★★★★ 5/5

Google

The whole process went easy and swift, Thanks to Sana. She was friendly and very professional with her job. The apartment worth the rent, hence good location.

Timilehin · 26 November 2024

★★★★★ 5/5

Google

Thank you Stacey to helping me find my perfect home! I recommend anyone looking for a trustworthy estate agents go to LV property the team are lovely and take in full consideration for what your looking for I’ve had a great experience using LV property and couldn’t say anything bad about the company

Princess · 21 June 2023

★★★★★ 5/5

Google

Was in two minds about whether buying a house or not and LV property helped me to choose exactly the right house with no complications at all. I would recommend this company to anyone and if I ever go to move house again I know this is the right company for me :) All the staff were great and took every customer seriously, they know the definition of customer service! Big thanks to Josh for being our estate agent and not giving us any hassle at all.

Go · 23 June 2015

★★★★★ 1/5

Google

My experience with LV Property under the management of Corrine Cook (Branch Manager) has been extremely disappointing. The property was not ready on the agreed move-in date, forcing us to delay our move by two days. The house was dirty, unfinished, and missing promised furnishings. She will ignore your emails and only reply to what benefits her. This situation has caused significant stress and financial strain, and the lack of accountability is unacceptable. I would strongly advise anyone renting through this branch to proceed with caution and ensure all promises are confirmed in writing before moving in. 1* is even too much

Quarter · 9 October 2025

★★★★★ 1/5

Google

Bad experience with LV Properties . When I got the keys the house was not ready to move in.I was promised the house will be ready in 2 days. The house was very dirty full of insects in furniture. Blinds were broken,garden was dirty,shower was filthy.Front door need fixing.I have been paying rent for 2 months and house is not ready to move in.I put a review on and was requested to take it off and promised that they will sort it in few days.Dissapointed with their customer service and bad attitude. Please be careful when dealing with this company. Pls don't waste your time and money with this company.

Taiba · 24 October 2023

★★★★★ 5/5

Google

I have recently bought a flat through LV Property. As a first time buyer I was entirely new to the process and everyone at LV Property was so helpful throughout. Special thanks to Aimee who was great to work with. Aimee communicated brilliantly, was always polite and friendly, and pushed hard to get the job done. I would highly recommend them to everyone.

Fiona · 21 June 2022

★★★★★ 5/5

Trustpilot

The best property agent in the area.

Victor is a true Professional who really cares about the clients, He’s extremely patient & understanding.He has a great sense of integrity and is really awesome to work with, I like his attention to detail and follow through - truly spot on!Whether buying /selling or renting I can recommend him and LV Homes 100%I have happy tenants, happy neighbours and a happy me.I have known Victor for nearly 7yrs now he is totally committed to achieving customer care and gosh all out to help & support. I continue to recommend him to friends in the area. There is no doubt he is the BEST!

Beverley · 22 October 2023

★★★★★ 5/5

Google

LV have been helpful throughout the process, and were able to book our international clients in for viewings and appointments swiftly when required (even on a Sunday). They've been in regular contact and kept us up to date with the progression of many rental transactions and answered any questions we have had about the property quickly. We always require new & exclusive apartments in Birmingham City Centre and LV have always provided us with an amazingly good selection. Thank you Jas & teams. We look forward to doing more with you in due course. Love Your Postcode (Birmingham)

Bobby · 23 June 2014

★★★★★ 5/5

Google

I am moving out the apartment. The process is very smooth. Sana is very helpful. I hope next tenant will be happy with the apartment.

Tony · 15 December 2024

★★★★★ 5/5

Google

Just brought a property with LV. As an investor it can be a real chore dealing with agents but not these guys. From the first time I dealt with Harry he was friendly, knowledgeable and helpful. Its all i could ever ask for and I have never seen an estate agent know so much about a property its as if he owned it himself. Thanks LV I cant wait to deal with you again in the future.

Lee · 22 June 2017

★★★★★ 1/5

Trustpilot

Poor Communication

I am frustrated to see positive reviews of responsiveness from LV Properties. As a landlord, my experience has been the exact opposite, especially since dealing with difficult tenants. While I know LV can't control tenants, it's my understanding that we pay them a monthly fee to help manage the situation. The poor management of previous tenants was so badly handled that they moved out, and we had to pay LV again to find new ones. Unfortunately, this has led to further issues with difficult tenants, including complete silence from LV, no enforcement of breach of contract, and missed rent payments. Additionally, I have encountered unclear charges on bills, charges applied without permission, and the biggest concern is the lack of responsiveness. When I’ve had to plead for LV to do something and instruct them on how to contact the tenants and what to say, it is greatly troubling. This experience has been very disappointing, especially after hoping for a good relationship with LV Properties.

GG · 27 July 2024