lvproperty Birmingham City Centre reviews

★★★★★ 5/5

Google

I have recently bought a flat through LV Property. As a first time buyer I was entirely new to the process and everyone at LV Property was so helpful throughout. Special thanks to Aimee who was great to work with. Aimee communicated brilliantly, was always polite and friendly, and pushed hard to get the job done. I would highly recommend them to everyone.

Fiona · 21 June 2022

★★★★★ 1/5

Google

My experience with LV Property under the management of Corrine Cook (Branch Manager) has been extremely disappointing. The property was not ready on the agreed move-in date, forcing us to delay our move by two days. The house was dirty, unfinished, and missing promised furnishings. She will ignore your emails and only reply to what benefits her. This situation has caused significant stress and financial strain, and the lack of accountability is unacceptable. I would strongly advise anyone renting through this branch to proceed with caution and ensure all promises are confirmed in writing before moving in. 1* is even too much

Quarter · 9 October 2025

★★★★★ 5/5

Trustpilot

The best property agent in the area.

Victor is a true Professional who really cares about the clients, He’s extremely patient & understanding.He has a great sense of integrity and is really awesome to work with, I like his attention to detail and follow through - truly spot on!Whether buying /selling or renting I can recommend him and LV Homes 100%I have happy tenants, happy neighbours and a happy me.I have known Victor for nearly 7yrs now he is totally committed to achieving customer care and gosh all out to help & support. I continue to recommend him to friends in the area. There is no doubt he is the BEST!

Beverley · 22 October 2023

★★★★★ 5/5

Google

LV have been helpful throughout the process, and were able to book our international clients in for viewings and appointments swiftly when required (even on a Sunday). They've been in regular contact and kept us up to date with the progression of many rental transactions and answered any questions we have had about the property quickly. We always require new & exclusive apartments in Birmingham City Centre and LV have always provided us with an amazingly good selection. Thank you Jas & teams. We look forward to doing more with you in due course. Love Your Postcode (Birmingham)

Bobby · 23 June 2014

★★★★★ 5/5

Google

I am moving out the apartment. The process is very smooth. Sana is very helpful. I hope next tenant will be happy with the apartment.

Tony · 15 December 2024

★★★★★ 5/5

Google

Just brought a property with LV. As an investor it can be a real chore dealing with agents but not these guys. From the first time I dealt with Harry he was friendly, knowledgeable and helpful. Its all i could ever ask for and I have never seen an estate agent know so much about a property its as if he owned it himself. Thanks LV I cant wait to deal with you again in the future.

Lee · 22 June 2017

★★★★★ 1/5

Trustpilot

Poor Communication

I am frustrated to see positive reviews of responsiveness from LV Properties. As a landlord, my experience has been the exact opposite, especially since dealing with difficult tenants. While I know LV can't control tenants, it's my understanding that we pay them a monthly fee to help manage the situation. The poor management of previous tenants was so badly handled that they moved out, and we had to pay LV again to find new ones. Unfortunately, this has led to further issues with difficult tenants, including complete silence from LV, no enforcement of breach of contract, and missed rent payments. Additionally, I have encountered unclear charges on bills, charges applied without permission, and the biggest concern is the lack of responsiveness. When I’ve had to plead for LV to do something and instruct them on how to contact the tenants and what to say, it is greatly troubling. This experience has been very disappointing, especially after hoping for a good relationship with LV Properties.

GG · 27 July 2024

★★★★★ 5/5

Trustpilot

Sana is very helpful!!!!!!

Sana is very helpful!!!!!!! Service provided by her is exellent

SARA · 27 May 2025

★★★★★ 5/5

Google

Hamad is a Fantastic person and building a great team out here. Everyone under his leadership is approachable, kind, diligent. They understand what the customer needs and work on the requirements to achieve a desired outcome. 10 on 5 for Hamad taking full accountability. will always be first point of contact for me on anything to do with real estate.

Sharan · 24 September 2024

★★★★★ 5/5

Trustpilot

Great service, great personalities, delivered results😃

Wow, what a team! They say effort doesn't pay the bills results do and these guys really do deliver results. 4 properties needed to dispose of quickly, spoke to Jas he had sold 2 by the end of the week at my desired valuation while the other 2 tool 3 weeks. Communication was on point with updates every few days. Couldnt ask for a better agent. Would I recommend, yes! Would I use again, hell yea!

Jussy · 2 July 2016

★★★★★ 5/5

Trustpilot

thank you Connie for your kind help ,I…

thank you Connie for your kind help ,I look forwards to continuing to work with you Elaine Green

Mrs · 5 February 2025

★★★★★ 5/5

Google

I’ve had a great experience with LV property! The team has been professional, responsive, and very helpful from start to finish. Communication was always clear, and any questions or maintenance requests were handled quickly. They made the … More

Christabel · 26 November 2025

★★★★★ 5/5

Trustpilot

LOVE LV PROPERTY!

LV helped us on my journey to let or first house. I didn't really know what I was doing but they helped me throughout. Ellen and Shaun was very helpful with all the paper work and Josh was exceptional whilst showing us around the property and guided us to choose the best matched property to our needs. Couldn't ask for better service and will recommend LV to fa,ily and friends in the future. THANKS GUYS!!

Jenny · 20 September 2016

★★★★★ 5/5

Google

I had an excellent experience with LV Property, thanks especially to Corrine. She provided outstanding support throughout my search for a local rental. Her communication was always clear, prompt, and patient, she handled my many questions … More

Alan · 5 December 2025

★★★★★ 5/5

Trustpilot

Thank you fot helping …

I was interested in looking for a flat and Rosie helped me a lot with the knowledge of the area. Her advise was really good and helped me think of lots of extra things too

Lily · 23 December 2025

★★★★★ 4/5

Google

Have had a good experience with LV so far. We viewed a property a couple of days ago and Jesse was very helpful. She was prompt and responsive. She was clear explaining the properties, how their deposit scheme works and allowed us to ask questions. It was easy to make a decision on the property and really helped us find a property!PositiveResponsiveness, Professionalism, Value

James · 21 June 2021

★★★★★ 5/5

Trustpilot

Sana was very polite,professional and…

Sana was very polite,professional and friendly when she came in for the property inspection.

Sarah · 3 March 2025

★★★★★ 5/5

Google

We have let multiple properties through LV over a 6 year period. They have always been very successful at securing good tenants - Void periods are extremely rare, the’ve always had tenants lined and ready to move in. I have to say their property management team are excellent - in particular in the JQ office where our account manager Chantelle is a delight to work with - helpful, professional and very efficient.

David · 22 June 2018

★★★★★ 5/5

Trustpilot

Thank you Gemma for all your support

Lv Property is one of the best letting agents in Birmingham. I’d like to thank Gemma for being so helpful in regards to any problems we have had that have been dealt with promptly. She genuinely goes above and beyond for her tenants with her friendly persona and being ever so supportive with any concerns.

Fahima · 18 October 2024

★★★★★ 5/5

Google

I was interested in looking at a flat and Rosie helped me a lot with the knowledge of the area. Her advise was really good and helped me think lots of things too.

Lily · 23 December 2025

★★★★★ 5/5

Google

Everytime I was speaking with Chantelle, she was more than nice! When I had a problem in the flat that I am living in, she sorted in short time! On a scale of 1 to 10, I will put Chantelle on 11, or even more! Thank you Chantelle for your great services! I highly recommend LV Property to everyone! Thank you Chantelle and to the rest of the team!

Gabriel · 22 June 2019

★★★★★ 1/5

Trustpilot

As a new landlord I really thought this…

As a new landlord I really thought this company would be the best!! However I’m utterly appalled at how I’ve been treated. The first set of tenants completely destroyed my property, no 6 month inspection was done by agency this may have reduced damages and when they advised on a contractor to do works they instructed me to give him a deposit direct.He won’t give me deposit back. He didn’t do any work so I had to employ someone else at an additional cost to me. Agency advised me to take him to a small claims court with no further help from them and he won’t return my deposit I paid. I have insurance for Guranteed rent but wasn’t adviced that when agreeing to tenants leaving early I wouldn’t be covered for rent I am down x2 months for paying mortgage due to this. With-in my first year of already loosing my first months rent I’ve now been charged full months rent to re tenant again with-in first year of been with the company. I was at my property and potential tenant arrived but no agent turned up for viewing so I showed him around myself and he is now the new tenant. Overall apart from putting my house online and doing credit checks for new tenants I’ve had to do the rest myself. After many phone calls, emails with various team members and getting no where fast I tried to make contact with a company Director to be told they are not available. LV instructed me to give deposit direct to contractor I’ve the email trail as proof should I have been informed to give to LV I would have done so. LV advised to let tenants leave tenancy early but did not provide advice I would be not entitled to Guranteed rent scheme. LV should have also advised that if letting tenants vacate early within my first year I would be hit with another £1,300 set up fee for new tenants I would have not accepted tenants to leave early. A 6 month inspection was not done which could have saved a huge expense to me in damages.

ANTHONY · 26 April 2024

★★★★★ 5/5

Google

Excellent Service. From start to finish, the whole lettings team were extremely helpful and made the process so simple. Karan and Stacey kept me updated constantly and were always available to answer my questions. Would recommend anyone to go with LV Property 👍🏼 …

M · 26 July 2023

★★★★★ 5/5

Google

I highly recommend LV property, not only do they have good properties, their service is excellent. I worked with Stacey Wallace, she is very helpful. She addressed my concerns and she is friendly, I would say she is the reason I speak highly of LV.

Lyn · 21 June 2023