lvproperty Birmingham City Centre reviews

★★★★★ 5/5

Trustpilot

Can’t thank Stacey at LV Property…

Can’t thank Stacey at LV Property enough for all her help! From the moment I spoke to her, she was so friendly, genuine, and easy to get along with. Nothing ever felt like too much trouble, she kept everything clear and stress-free the whole way through. It’s rare to find someone who actually cares about what they do, but Stacey really does. An absolute pleasure to deal with and someone who truly makes the experience a positive one.

Steve · 9 October 2025

★★★★★ 5/5

Trustpilot

I had a fantastic experience with LV…

I had a fantastic experience with LV Property, thanks to Sana! From start to finish, she was incredibly helpful, professional, and attentive to every detail. She made the entire process smooth and stress-free, always going the extra mile to answer my questions and keep me updated. It’s rare to find someone so genuinely dedicated to helping clients. Thank you, Sana, for your outstanding service, I highly recommend LV Property to anyone looking for a reliable and supportive

Khadeejah · 22 June 2025

★★★★★ 5/5

Google

Applied for one of their properties for rent on one of the major site. I was called staright away by Jackson, one of their agents. Although that property itself was not matching my criteria, he put my details in their system and sent over a list of properties that do match. That was very helpful and saved me a bunch of hassle.

Martin · 7 October 2025

★★★★★ 5/5

Google

I recently rented a flat through LV Property and I’m very satisfied with the service I received. Kate and Tom were both extremely helpful, professional, and easy to deal with throughout the whole process. Everything was handled smoothly and efficiently, making the experience completely stress-free. I would highly recommend them.

Yahya · 16 January 2026

★★★★★ 1/5

Trustpilot

Extremely Disappointed, Worst Experience with LV Property

I’ve had the worst experience dealing with LV Property. There is absolutely no transparency in how they operate, and communication is terrible. They don’t reply to emails or follow up on important issues, leaving you completely in the dark. I’ve tried multiple times to get updates, but their lack of response and professionalism has been shocking.

Thomas · 8 October 2025

★★★★★ 1/5

Google

absolutely terrible experience, sold us the dream when we were viewing and then completely dropped the ball. When we moved in the property was dirty and had a lot of issues. Corrine and her team went out of their way to make our time at the … More

Nishi · 5 December 2025

★★★★★ 5/5

Trustpilot

Brilliant Team

I called in today in regards to a property that I’m looking to rent as I am currently relocating from London to Birmingham for a new job opportunity. I was warmly greeted by ‘Sana’ on the phone and we spoke briefly about some potential matches, she was very friendly and very knowledgeable. A real asset to the team! Sana made me feel very comfortable and reassured me throughout, keeping me in the know of the current processes- I look forward to hearing from her again soon! Will definitely be liaising with LV Property more regularly as I was very pleased with my experience today. Thank you Sana!!

Natasha · 2 December 2024

★★★★★ 5/5

Google

Vikash was amazing as he showed me around the properties on viewing day. It was his recommendation that took us to the property that i settledon.I was overjoyed when I saw it. Thanks Vikash!

CJ · 16 March 2026

★★★★★ 5/5

Google

Has been an absolute dream dealing with Stacey from LV. She’s been caring, patient and so incredibly helpful with the whole process, you don’t always get such a positive experience with estate agents but in this case I couldn’t recommend LV more - thank you so much Stacey!

Lee · 29 October 2025

★★★★★ 4/5

Trustpilot

New property manager : much more positive experience with LV PROPERTY!

Following a terrible experience with Arvind who used to be my property manager at LV property (he would consider most of my maintenance issues as minor ones, would mostly question them which would cause me unnecessary stress and concern), I am now under the care of Gemma, who is very proactive and professional. I am now reassured that all my maintenance issues would be looked after by her with care and detail. Thank you Gemma, keep up the good work !

FFBB · 28 September 2024

★★★★★ 5/5

Google

From start to finish, the service provided by Stacey was exceptional. What really stood out was her deep knowledge of the Birmingham property market, genuinely more than any agent I’ve spoken with. Every question I had was answered … More

Mohan · 19 December 2025

★★★★★ 5/5

Trustpilot

Thank you Kate!

I just wanted to take a moment to thank Kate for all her help with finding and moving into my new flat. Kate’s support throughout the process made everything so much easier, from arranging viewings to handling the paperwork and keeping me updated at every stage.

Maryam · 9 October 2025

★★★★★ 5/5

Trustpilot

I wanted to say how amazing LVs team…

I wanted to say how amazing LVs team are,There is incredible hard work happening and they are super communicative and intuitive.I needed my property letting and every obstacle was dealt with - from photographs of the apartment, to solutions and questions with furnishing, all the viewings done by Rhianna and Riegan- absolutely brilliant and enthusiastic every step of the way. Thank you ever so much. Thank you to Gemma for also providing ideas to step into the next year with confidence. Rhianna was super helpful in handling query, Riegan thank you for all your hard work with contract and admin, thank you Gemma and Karan for all the property management and advice! Rhianna, Riegan, and Gemma- thanks for keeping me informed at all stages!! You’re all super stars 🌟

Meenakshi · 29 June 2024

★★★★★ 5/5

Google

Sana’s honestly been so helpful. From helping me with the first initial enquiry, right through to the handing of keys. Sana and the rest of LV have made the process seamless; always responsive to help with any questions or problems like rearranging the viewing or answering any questions about the property and even taking into consideration my needs and circumstances. Cannot believe how fast this has happened with Sana and LV after literally spending months trying to find a place. Thanks so much for your help Sana and team - really appreciate it!

Dipesh · 20 July 2025

★★★★★ 5/5

Google

Sama was an absolute angel. I secured a spot with them last minute and had so many questions that could easily have tested anyone’s patience. Yet, she remained incredibly patient, polite, and kind throughout the entire process. Her sweet demeanor made me feel completely at ease, and I never felt embarrassed to keep asking questions. I wholeheartedly recommend them for their professional and genuinely caring approach to customer service.

Ariana · 24 September 2024

★★★★★ 4/5

Google

Vikash has been very cooperative in answering all our queries regarding the property and guiding us throughout the process.

Shruthi · 16 March 2026

★★★★★ 5/5

Trustpilot

Excellent letting experience with LV Property

Stacey at LV Property is an absolute gem! I can't thank her enough for her exceptional service in letting out my property in just 9 days back in August 2023. Stacey's professionalism, efficiency, and dedication surpassed all my expectations. She made the entire process easy and demonstrated market expertise along the way. I'm truly impressed by her commitment to finding the right tenants quickly while ensuring everything was handled with care. Highly recommended!

Kane · 4 April 2024

★★★★★ 5/5

Google

Thank you Corrine Cook ! We can always count on Corrine to respond and resolve our issue when we cannot reach anyone else. Execellent service !

Leona · 5 December 2025

★★★★★ 1/5

Google

We had a viewing today for an apartment at 4.30 I got an email at 4- 17 to tell me the appointment had been cancelled and the property was no longer available, so I replied to the email and said well thank you for the 13 minute notice.when we have got a bus into town, a tram and then walked almost to the property. She emailed me back with a sarcastic message that she had tried to call me earlier but the phone wasn't answered or we would have known not to go, so I replied and said well did you leave a message telling me No you didn't, I said you have just managed to send me an email telling it's been cancelled why did you not send that 4 hours ago. No because you found a tenant , picked up your finders fee and sod the other appointments.

Niel · 4 October 2025

★★★★★ 1/5

Trustpilot

This is a long one

This is a long one, and relates to my experience in 2022. I did post this on Google Review against their listing, but it only appears on my browser but no one elses.I’ve not made many mistakes in my life but coming across LV Property is definitely in the top 5. What should have been a straightforward property sale turned out to be a bloody nightmare. The owner, Jaspal Singh, seemed like a nice chap, although he very quickly bamboozled me into his ‘Performance Fee’ and ‘Target Price’ schtick. This involves guaranteeing a target price for your property, which in our case was £160K.He then started talking about his ‘Property Buyers Investment Club’ and that our flat would be perfect for these special buyers. This club is apparently made up of specially selected investment buyers, you’ll find out how special further on! He valued the property at £160K which to be fair was around the price we had thought it was worth and more or less the market value.Next comes the cracker, the ‘Performance fee’. This was where the bamboozling started and you have to bear in mind this was all verbal, nothing in writing. All along I stated as long as this is outside of the sale and I don’t have to pay this fee he could do what he wanted. I got the impression it was some form of kick back from the buyer after the sale and all along Jaspal (verbally) assured there would be no cost to me. Stupidly I signed their contract without looking closely at it. It’s legally vague and open to ambiguity to say the least. In hindsight I should have sent it to my solicitor first, she would have told me to run a mile. Once the property was listed, we had started to get some viewings lined up. Estate Agents are legally bound to pass on potential buyer information and the offers they make, LV did but verbally. There were no written details of offers made by potential buyers or their details. Jaspal kept telling me he had had some silly offers and not worth considering, but don’t worry he felt he had a chap in his Property Buyers Club who fitted the bill. After a week or so he rings to say he’s found a buyer and the offer meets our target price of £160K and it meets his ‘Performance Fee’. He was going to send me a Memorandum of Sale (MoS) so we could get things rolling. The MoS arrives for sale of the property for £173K! £13K over what we had agreed. So here’s the catch, LV wanted me to agree to the £173K sale but they would then invoice me for £13K for that sneaky ‘Performance fee’, so it brought the sale price back down to £160K. To add further insult to injury they also wanted their 1% estate agent fee! (Although rather generously they had reduced it from 1.5 to 1%) So just in case this seems a bit confusing, normal agent fees are around 1 or 1.5% of the sale price, in our case it should have been around £1600. If we had carried on with the sale with LV the fees would have been around 8 or 9%. There’s only really two words that come to mind, robbery and daylight. When we complained and said we had not agreed to this ‘Performance Fee’ in our sale, and we would be taking legal advice they came back and said they would knock £6K off the fee! At which point we walked, as how could you trust an outfit who operates in this fashion. If after this review you still want to use LV I would get everything, and I mean everything in writing, and get someone to check their contract as it stinks. Here’s the kicker, I eventually sold the property using an outfit called Strike, similar to Purple Brick’s, in which you list a property yourself. They were brilliant! We eventually sold the flat for £182K..Yes a whole £22K more than LV Property valuation. Which says it all. Finally, do a search for ‘Bobby Singh Trading Standards Birmingham Mail’ in Google, this is Jaspal’s brother, it should tell you everything you need to know about how they operate.

Phil · 26 September 2023

★★★★★ 1/5

Trustpilot

Most unprofessional estate agent

Most unprofessional estate agent, I would avoid at all costs! Pretending to be off sick but call back on a different number and they are magically back in work 10 mins later when chasing queries! Advertising properties with the wrong leasehold details and refusing to give the commitment fee back when unable to buy with a mortgage! Avoid at all costs as can’t get a sale through after over 9 months through no fault of my own!I ended up going from ombudsman to claim my money back! I would avoid at all costs as purchasing is stressful as it is and you don’t need the added stress of their incompetence and unprofessional behaviour when you’re trying to juggle everything else Andrew and Ajay were both pushy at first and then couldn’t get hold of them when I wasn’t happy with my experience Waste of time and energyReply from them is very generic and I can back all the information up with recording of phone calls and information sent to ombudsman and my solicitor

Whitney · 20 September 2023

★★★★★ 5/5

Trustpilot

Finding a home

Great service from the team. Rosie was very helpful and arranged a viewing for me within hours. Would definitely use again.

Dave · 22 December 2025

★★★★★ 5/5

Google

I recently moved into Birmingham, and I was in search of an accommodation when i stumbled on LV Properties via Zoopla. During my first viewing I met Stacey who was very helpful, her knowledge of the city is impeccable and her professionalism cannot be faulted. I am very pleased to have met her and Karan as both helped us through the entire process until we got a place. Thank you Stacey and Karan, for all your help and LV Property will remain my best Estate agent in Birmingham.

Patrick · 26 July 2023

★★★★★ 5/5

Google

Corrine was fantastic! Highly approachable and was always on hand with any question i had. Would highly recommend her and LV Property to anyone i know!

Jack · 29 October 2025