Every review we hold for the Birmingham City Centre office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service from the team. Rosie was very helpful and arranged a viewing for me within hours. Would definitely use again.
Dave · 12 December 2025
Agent replied · 26 December 2025
Thank you Dave for your 5* review and your kind words about Rosie - she is an asset to the LV Property team.
★★★★★ 5/5
GoogleHarry Stewart is hands down the best estate agent I have dealt with. Highly recommend for anyone in the area.
P.s. do not use Martins! They were terrible, no one even acknolwedged me if i walked into their office. They got only 2 viewings which were a waste of time and tried to make me reduce the pice by £50k! Went to LV who sold it quickly for only just under the asking price and that was because I needed to move quickly.
Hannah · 21 June 2023
Agent replied · 20 June 2024
Dear Hannah,
Thank you so much for this feedback and 5 star review, we really do appreciate you taking your time to write this.
Wishing you all the
best.
Andrew (Customer Care
Team)
★★★★★ 4/5
GoogleIt was a pleasant experience with LV Property especially with the surge of demand in the month of September. The viewing appointment was booked by Karan Dulai who helped fix a data error due to which I had not received their emails earlier. Viewing was managed by Stacey Ritchie. She was prompt for the appointment and patient with the numerous queries we had. The form was sent out a little late, understandably due to a high number of viewings the following day and the Deposit alternative scheme was explained a little late, however the overall process was quick and commendable. The subsequent process of letting was managed by Arvind Rattu, apart from the key collection, rest all processes were digital / automated and seamless, with Vouch managed referencing, PropertyFile managed Agreement signing etc. Arvind was very understanding/accommodating and in fact he managed to get me the keys within a day of reference (and obviously payment :)) completion. Kudos to the LV Property team. Please keep up the excellent work!
Praveen · 21 June 2023
Agent replied · 20 June 2024
Dear Praveen,
Thank you for the feedback on the whole Lettings team, we appreciate you taking the time to leave us this review, and we're thrilled to hear that you were so happy with the service we have provided.
Kind regards,
Customer Care Team,
★★★★★ 5/5
GoogleI recently worked with Ajay to find my dream home, and I couldn't be happier with the experience. Ajay was incredibly professional, knowledgeable, and patient throughout the entire process. He took the time to listen to my needs and preferences, and he was always available to answer my questions and provide guidance. Ajay went above and beyond to ensure that I found the perfect home, and I would highly recommend him to anyone looking for a reliable and trustworthy estate agent. Thank you, Ajay!
Saif · 21 June 2023
Agent replied · 20 June 2024
Dear Saif,
We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide us with such positive feedback.
Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review.
We wish you all the best in the future.
Kind regards,
Customer relations team,
★★★★★ 5/5
TrustpilotGemma is the best person who works at…
Gemma is the best person who works at LV property for me. She is constantly is going above and beyond for anything I need and always there to sort things when needed. Gemma had recently got blinds replaced in my apartment & helped me out with maintenance. Amazing person to deal with
Lindsey · 6 December 2024
Agent replied · 29 December 2024
We are glad Gemma got things sorted for you. Thank you for your review.
★★★★★ 5/5
TrustpilotSelling my property
I recently had the pleasure of working with LV property to sell my home, and I couldn't be happier with the service I received. From the initial consultation to the final sale, Andrew Ball was professional, knowledgeable, and attentive to my needs.One of the things that impressed me most about LV was their communication skills. They kept me informed every step of the way, and always responded promptly to my questions and concerns. I never felt like I was in the dark about what was happening with my sale.In addition to their communication skills, LV also demonstrated a deep understanding of the local real estate market. They were able to provide me with valuable insights and advice that helped me price my home competitively and attract potential buyers.Finally, they went above and beyond to ensure that my sale went smoothly. They were proactive in addressing any issues that arose and worked tirelessly to negotiate the best possible deal for me.Overall, I would highly recommend LV to anyone looking for a top-notch estate agent. Their professionalism, expertise, and dedication to their clients truly set them apart. Thank you, Andrew Ball & Ajay Singh for making my home sale a success!
H · 30 April 2023
Agent replied · 28 October 2024
Dear H,Thank you for the kind feedback on Andrew and Ajay, we appreciate you taking the time to leave us this 5-star review, and I'm thrilled to hear that you were so happy with our service.We look forward to working with you in the future.Best wishes,Customer Care Team
★★★★★ 5/5
TrustpilotProfessionalism & Highly Knowledgeable
From the moment you began working with them, they showed a deep understanding of the local market and were able to provide you with valuable insights on how to price and market your property. They were always available to answer any questions you had and were incredibly responsive throughout the entire process.Their attention to detail and commitment to making sure everything went smoothly was evident at every step of the way. They went above and beyond to ensure that your sale was successful and that you received the best possible outcome.Andrew and Ajay were a pleasure to work with, and I would highly recommend them to anyone looking for an estate agent in Birmingham. Their professionalism, knowledge, and dedication to their clients truly set them apart from the rest. Thank you, Andrew and Ajay, for all your hard work and for making the sale of your apartment a stress-free and successful experience!
Mathew · 30 April 2023
Agent replied · 28 October 2024
Dear MathewThank you for the kind feedback on Andrew and Ajay, we appreciate you taking the time to leave us this 5-star review, and I'm thrilled to hear that you were so happy with our service.We look forward to working with you in the future.Best wishes,Customer Care Team
★★★★★ 5/5
TrustpilotBest Estate Agents
LV Property are very professional and courteous of their clients. I would highly recommend them to tenants, especially Karan who made such a stressful thing so easy and smooth. I was relocating for work purposes, which already was a stressful time, however was it very refreshing to have such a helpful agent, who really took his time and always got back to me promptly.Thank you
Kuldeep · 20 April 2024
Agent replied · 28 October 2024
Dear Kuldeep,Thank you for the kind feedback on Karan, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with our service.We look forward to working with you in the future.Kind regards,Customer relations team,
★★★★★ 5/5
GoogleAfter such bad experiences with other letting agents, I reached out to Stacey regarding a property listed on their website. Stacey was really accommodating and responded quickly to my query. The viewing was booked for the same week and communication was clear. Stacey had good knowledge about the apartment and was able to answer all my questions regarding the property and tenant policies / options.
After this experience, I am really looking forward to renting with LV property
Natasha · 21 June 2023
Agent replied · 20 June 2024
Dear Natasha,
Thank you for the feedback on Stacey, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with the service we have provided.
Kind regards,
Customer Care Team,
★★★★★ 5/5
TrustpilotExcellent Experience
Recently started renting again and my experience with LV can only be said to be excellent. Since moving in Corrine has been easy to communicate with, attentive, and has sorted out all the issues I raised upon moving in.
Steve · 8 April 2025
Agent replied · 29 May 2026
Thank you for taking the time to share your experience, we're so pleased to hear it's been a smooth start! Corrine is a valued member of the team and takes great pride in making sure our tenants feel supported from day one. We're glad her attentiveness has made a difference for you.
If there's anything more we can do as you settle in, don't hesitate to reach out.
★★★★★ 5/5
TrustpilotFirst time renting and spoke to Sana in…
First time renting and spoke to Sana in Lettings, she was incredibly helpful, patient, and gave me clear advice every step of the way. Highly recommend!"
Maya · 13 August 2025
Agent replied · 29 May 2026
Thank you for your kind review
★★★★★ 5/5
TrustpilotThis has to be the best agent every on…
This has to be the best agent ever on right to move websites,And most especially Sana ,ohh she is sooo lovely ,she helped me all through,she has a good communicating skills,she is patient, she is kind and welcoming. Thank you Sana. And you all should try them out,they are so good
Vicky · 10 October 2024
Agent replied · 28 October 2024
Vicky, Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with us, and we’re especially happy that Sana was able to make the process smooth and enjoyable for you. She truly is a gem, and we’ll make sure she sees your kind words!It means the world to us to know that you felt supported throughout the process. We're committed to providing excellent service, and your feedback reassures us that we're on the right track.Thank you again for recommending us, and we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotThis was an incredibly smooth process
This was an incredibly smooth process. No speed bumps and Sana was extremely helpful and transparent. Kept in contact throughout the entire process and met every date she said she’d deliver.
Kwaku · 20 June 2025
Agent replied · 29 May 2026
Thank you for your review
★★★★★ 5/5
GoogleJackson was super nice and easy to talk to, really helpful and made everything feel simple and chill.
Bruna · 22 October 2025
Agent replied · 12 November 2025
Thank you for your review and you kind words about Jackson
★★★★★ 5/5
TrustpilotSana was very professional and helpful
Sana was very professional and helpful. Kept me in the loop with everything i needed to know and answered all my concerns and questions i had . 5 stars all around 🫶🏻
Yasmeena · 27 May 2025
Agent replied · 29 May 2026
Thank you for your review
★★★★★ 5/5
TrustpilotBeen using Lv property for rental and…
Been using Lv property for rental and Stacey Wallace has been fantastic, any queries or minor problems with tenants and she’s got straight on the case, couldn’t thank her enough or recommend the company more, best company I’ve used
Charlie · 28 February 2025
Agent replied · 29 May 2026
Wow! Thank you so much for your kind words! We’re thrilled to hear that Stacey Wallace has been such a valuable asset to you. At LV Property, we pride ourselves on providing proactive and dedicated service, and it’s fantastic to know that Stacey has consistently addressed any queries and tenant issues promptly.
Your recommendation means a lot to us, and we’re so grateful for your continued trust in our services
★★★★★ 5/5
GoogleI recently sold my city centre apartment through LV in what is undoubtedly a challenging market.
From the outset and throughout the process, I was extremely impressed by the responsiveness of the LV team, which could generally be measured in minutes rather than hours or days. There was always a point of contact available,
with updates via email, text, WhatsApp and crucially over the phone.
A special thanks goes to Harry who I can best describe as part tame (and cheerful) alsatian, part therapist. The buyer's solicitors were impressively shambolic and, without Harry's tenacious efforts in chasing on my behalf as well as his kind counsel, we still would not have completed. I would also most likely have lost the plot. I am genuinely hugely grateful for his efforts in driving the sale towards completion.PositiveResponsiveness, Quality, Professionalism
Sam · 25 August 2022
Agent replied · 20 June 2024
Dear Sam,
We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time to provide us with such positive feedback.
Our sales team are highly experienced in the city and fully aware of the difficulties most sellers face when going through the sales process, we are happy to hear Harry and the team made this process easier for you and grateful for the opportunity.
Kind Regards,
Customer Relations Team
★★★★★ 5/5
GoogleThe whole team at LV were absolutely fantastic in getting the sale of my property through. The valuation by the owner, the sales team who worked in collaboration with me to ensure viewings were block booked around my availability, and then the follow up work by Aimee and Harry was brilliant.
Some difficulties with buyers/mortgages/enquiries were made so much easier by Harry who went out of his way to ensure i didn't have to chase anyone and was always kept up to date. Thankyou!PositiveResponsiveness, Professionalism
Scott · 25 August 2022
Agent replied · 20 June 2024
Dear Scott,
Thank you the 5 star review, we really appreciate your feedback as a seller and knowing that you had the best possible experience with our agency makes us happy.
We wish you all the best in the future and hope that you enjoy the festive break.
Warm wishes,
Jen (customer care team)
★★★★★ 5/5
TrustpilotAmazing Service, Highly recommend
LV Property are very professional and courteous of their clients. I would highly recommend them to tenants, especially Karan and Stacey who both made such a stressful thing so easy and smooth. I was relocating from London, which already was a stressful time, however was it very refreshing to have such helpful agents, who really took their time and always got back to me promptly. Thank you
M · 26 September 2023
Agent replied · 28 October 2024
Dear M Smith,Thank you for the kind feedback on Karan & Stacey, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with our service.We look forward to working with you in the future.Kind regards,Customer relations team,
★★★★★ 5/5
GoogleAs someone who is looking to invest in Birmingham this year I have been in contact with many estate agents to gain insight into high yielding areas. I have been astounded by the level of professionalism and responsiveness by LV Property, but in particular Andrew B who has gone out of his way to break down areas that might be of interest.
Having been in close contact with Andrew for a few weeks and I have found that no question is too much. And for this reason alone, I will be using LV to manage my Birmingham portfolio in the coming years.
Miren · 21 June 2022
Agent replied · 20 June 2024
Dear Miren,
We are delighted to read that we have achieved your expectations of delivering five-star service and I’d like to thank you for taking the time to provide us with such positive feedback.
Our team are highly experienced in the city and fully aware of the areas most investors are interested in. we are happy to hear Andrew was so helpful and made the experience agreeable for you. We hope we can work with you soon.
Kind Regards,
Jen (Customer Care Team)
★★★★★ 5/5
GoogleWe had 4 weeks to find a new tenant, and Stacey assured us that would be no problem. She found someone almost immediately but due to a work change they pulled out after 2 weeks. She still assured us they would find someone to move in, in 2 weeks. And she did! A great tenant and at a much higher price than we thought we would get. A few minor miscommunications internally but overall happy with the service, and the dealings with Stacey and Arvind were friendly and courteous. Stacey was always available on the phone or if not would call be back very quickly. Would recommend.
Katie · 21 June 2022
Agent replied · 20 June 2024
Dear Katie,
We are delighted to read that we have achieved our aim of delivering five-star service and I’d like to thank you for taking the time to provide us with such positive feedback, this really helps us to see what we are doing well and where we can make improvements as a team.
Our lettings team were very happy to read this review, especially Stacey who is super passionate about lettings and delivering on the best service possible.
Thank you,
Customer care team
★★★★★ 5/5
GoogleI had a very very positive experience with LV Property. I was purchasing a property for the first time and everyone I spoke to was helpful and knowledgeable. The main estate agent I dealt with was Harry Stewart who helped to make something as stressful as buying a property so much easier. I’ve had negative experiences with estate agents in the past but Harry was honest and helpful and not pushy at all. Any questions about the property he was unable to immediately answer, he very quickly found the answer. He also helped to move things along as quickly as possible by consistently following up on anything outstanding, and responding quickly to any queries I had. I am incredibly pleased with the fantastic service I have received and honestly could not recommend them enough.
Jeevan · 21 June 2022
Agent replied · 20 June 2024
Dear Jeevan,
We are delighted to read that we have achieved our aim of delivering five-star service and I’d like to thank you for taking the time to provide us with such positive feedback, this really helps us to see what we are doing well and where we can make improvements as a team.
Our sales team were very happy to read this review, especially Harry & Andrew who are both super passionate about sales and delivering on the best service possible.
Thank you,
★★★★★ 5/5
GoogleI rented out my BTL through LV property last September. Stacey was a pleasure to work with and she gave me a good insight about the current market with realistic rental estimates. Her team also managed find me a tenant within just two weeks.
Although initial set up costs are high, it's definitely worth it as you don't have to worry about rents since it comes with guarantee :)
Arjun · 21 June 2023
Agent replied · 20 June 2024
Dear Arjun,
Thank you for the kind feedback on Stacey, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with the service we have provided.
We look forward to working with you in the future.
Kind regards,
Andrew (Customer Care Team)
★★★★★ 5/5
GoogleLV Property is extremely awesome.Having been doing business together for the past 2 years has been a top notch.A good property agency to do business with anytime,anyday.
Abiodun · 10 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.