Trusted Agent profile · Billingham, County Durham
Verified
★★★★★
1,125 reviews across 4 platforms
10 Town Square, Billingham, County Durham, TS23 2LY
Part of Michael Poole, see every office.
Michael Poole's office in Billingham, County Durham, at 10 Town Square, is rated 4.7 out of 5 across 1,125 reviews on four platforms, including 842 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
842
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
237
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael Poole Estate Agents are passionate about our town and have an intimate, unrivalled knowledge of the area. Our town centre has everything you’d expect and a few things you might not! For more than 50 years now, the town centre has played host to the Billingham International Folklore Festival. Dancers and musicians come from around the world to perform traditional and contemporary dance and Billingham Forum Theatre has seen more than its fair share of big names perform on stage. sShould you be searching for an estate agent in Billingham Wolviston, Wynyard and Hartlepool to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal? If you are a landlord considering letting your property in Billingham, Wolviston, Wynyard and Hartlepool or need advice our ARLA qualified Lettings Agents are on hand to support you.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Billingham office, from every platform, shown as written. First names only.
5/5
GoogleThe team in the Billingham office were very professional, helpful and friendly when selling my property recently. They sold my house quickly and kept me up-to-date at every step of the process. Nothing was too much trouble for them and Sam …
1/5
GoogleCannot get in touch, no one responds. Have tried multiple times to call and message yet nothing still.
5/5
GoogleEveryone at Michael Poole were very professional, knowledgeable, helpful and kind. They went beyond expectations to make sure that my house purchase was completed quickly and efficiently. Excellent service, attractive prices and pleasant experience. I will definitely use them again
5/5
GoogleEveryone at Michael Poole were very professional, knowledgeable, helpful and kind. They went beyond expectations to make sure that my house purchase was completed quickly and efficiently. Excellent service, attractive prices and pleasant experience. I will definitely use them again
5/5
GoogleMatthew at Michael Poole was a pleasure to deal with throughout my first time buying experience. He explained things and made sure I was clear of movements at each stage. I could recommend buying a home through this agency.
5/5
GoogleMatthew at Michael Poole was a pleasure to deal with throughout my first time buying experience. He explained things and made sure I was clear of movements at each stage. I could recommend buying a home through this agency.
5/5
GoogleThey did a great job and sold two properties for me. Ian's photos were very good and Sam in the office was really helpful, particularly as she rescued a sale that we had nearly lost. Highly recommended.
5/5
View AgentsApartment letting
I have now used Micheal Pool twice to let our 2 high end apartments and they are always been efficient, and so helpful nothing is too much trouble, I would highly recommend them and will of course use them again.
5/5
GoogleThey did a great job and sold two properties for me. Ian's photos were very good and Sam in the office was really helpful, particularly as she rescued a sale that we had nearly lost. Highly recommended.
5/5
GoogleExcellent service from start to finish. Ian came out to value the property and we were really impressed with his knowledge of the local area and his passion. He provided us with a clear Valuation …
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
FacebookFantastic staff in the nunthorpe branch Victoria wood and Claire both extremely helpful, prompt in dealing with queries and honest. Not forgetting David whom has supported us with many house moves - thanks to you all
5/5
GoogleA big thank you to rebecca sitch and Chole for being amazing at that they do. Can’t recommend them enough. Thank you for going above and beyond everyday.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Hello, thank you for your review. We are very sorry to see that you had a 1-star experience with us. As there are no details left in your review, we would love the opportunity to understand what went wrong and how we can make things right. Please reach out to our customer service team directly via email or phone so we can look into your account and assist you.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Michael Poole's Billingham office has 1,125 reviews across four platforms: 842 on Google, 42 on Facebook (across the whole business), 4 on View Agents, 237 on Trustpilot (across the whole business).
Michael Poole Billingham is rated 4.7 out of 5 across all 1,125 reviews, and 4.8 out of 5 on Google from 842 reviews.
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
Michael Poole Billingham, 10 Town Square, Billingham, County Durham, TS23 2LY.
