5/5
GoogleExcellent service from Matthew and Megan at Michael Poole, Billingham. Always on hand to answer any questions and always extremely helpful with house viewings. Would recommend to anybody.
Trusted Agent profile
Verified
Michael Poole Billingham reviews
★★★★★
1,125 reviews across 4 platforms
10 Town Square, Billingham TS23 2LY
Part of Michael Poole, see every office.
Michael Poole's Billingham office at 10 Town Square is rated 4.7 out of 5 across 1,125 reviews on four platforms, including 842 Google reviews rated 4.8. The 42 Facebook and 237 Trustpilot counts are for the whole business. It won Platinum in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026. Checked 9 October 2026.
842
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
237
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Michael Poole Billingham
Michael Poole Estate Agents are passionate about our town and have an intimate, unrivalled knowledge of the area. Our town centre has everything you’d expect and a few things you might not! For more than 50 years now, the town centre has played host to the Billingham International Folklore Festival. Dancers and musicians come from around the world to perform traditional and contemporary dance and Billingham Forum Theatre has seen more than its fair share of big names perform on stage. sShould you be searching for an estate agent in Billingham Wolviston, Wynyard and Hartlepool to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal? If you are a landlord considering letting your property in Billingham, Wolviston, Wynyard and Hartlepool or need advice our ARLA qualified Lettings Agents are on hand to support you.
Awards
Trusted Agent 2026 results for Michael Poole. Each award is assessed separately from the review sites.
- PlatinumMichael Poole, BillinghamTrusted Agent 2026 · National position 373
- GoldMichael Poole, Ingleby BarwickTrusted Agent 2026 · National position 596
- GoldMichael Poole, YarmTrusted Agent 2026 · National position 604
- Trusted AgentMichael Poole, RedcarTrusted Agent 2026 · National position 1406
Reviews
Every review we hold for the Billingham office, from every platform, shown as written. First names only.
Google4/5
TrustpilotExcellent…
I called them for some selling advice and found them to be very helpful and professional
5/5
GoogleOutstanding service from first viewing to completion. Megan, Matthew and Ian installed me with full confidence with their great communication skills, professionalism and genuine compassion. Great work guys. Highly recommended
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service from Matthew and Megan at Michael Poole, Billingham. Always on hand to answer any questions and always extremely helpful with house viewings. Would recommend to anybody.
1/5
GoogleRating only, no written review.
Agent replied · 8 July 2026
Hello, thank you for your feedback. We’ve looked into your account and believe we have identified the issue you were experiencing. Although our records show this may have been resolved, I have escalated your case to the relevant department to ensure everything is settled to your satisfaction. A member of our team will be reaching out to you directly today. Please keep an eye on your inbox so we can get this finalised for you.
5/5
GoogleRating only, no written review.
Agent replied · 8 July 2026
Hi Alia, many thanks for the 5 stars! It’s great to know we could assist with your utility setup. We’re dedicated to taking the hassle out of household bill management so you can focus on enjoying your new home.
5/5
GoogleRating only, no written review.
Agent replied · 8 July 2026
Hi Saad, thank you so much for the 5-star review! We’re delighted that Homebox could help you save time on your household bill management. Our goal is to provide a truly seamless utility setup through our one monthly payment service, making your home admin easier than ever. We appreciate the support!
5/5
GoogleRating only, no written review.
Agent replied · 8 July 2026
Hi Zainab, thanks for the 5-star support! At Homebox, we’re committed to making household bill management effortless for every customer. We’re glad we could provide you with a seamless utility setup and … More
5/5
GoogleRating only, no written review.
Agent replied · 8 July 2026
Hi Edna, thanks for the 5 star review! We’re delighted that Homebox could help streamline your household bills. We strive to provide the most convenient one monthly payment solution for utility management, and it’s great to see that reflected in your experience.
5/5
GoogleRating only, no written review.
Agent replied · 8 July 2026
Thanks for the 5 stars! We know moving house can be a headache, so we’re glad we could simplify your home admin. Our goal is to offer the best bill consolidation through a professional utility setup, giving you just one monthly payment to worry about. Thanks for choosing Homebox!
5/5
GoogleRating only, no written review.
Agent replied · 8 July 2026
Thank you for the 5-star rating! We know moving house can be a stressful time, so we’re thrilled we could take the home admin off your plate. Our team is dedicated to a seamless utility setup and efficient household bill management. We appreciate the support!
5/5
GoogleOutstanding service from first viewing to completion. Megan, Matthew and Ian installed me with full confidence with their great communication skills, professionalism and genuine compassion. Great work guys. Highly recommended
5/5
FacebookRachael Laverick at the coulby newham branch helped us buy our first home, really appreciate how much effort she put in to move things along. Would definitely recommend 👍
5/5
GoogleGreat quick service, lots of potential tenants found within a day, the first to view took the lease at an increased monthly rent. Highly recommended
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Many thanks Emily from all at Richard James, Mill Hill, NW7
5/5
GoogleRating only, no written review.
5/5
View AgentsHighly recommended Letting Agent
Very professional and helpful property letting service provided by Vikki from Michael Poole. She is also highly knowledgeable about the latest property rental legislation.
5/5
FacebookFantastic service from all the team. Clare handled the sale of my mum's home very professionally and always happy to help. Thank you
5/5
GoogleFrom start to finish, we received excellent service from all staff at the Billingham Office. Many thanks.
5/5
GoogleFrom start to finish, we received excellent service from all staff at the Billingham Office. Many thanks.
5/5
FacebookHelen Walsh & Sarah Booth have gone the extra mile, great customer service and very helpful! Highly recommend!
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Michael Poole Billingham
How many reviews does Michael Poole Billingham have?
Michael Poole's Billingham office has 1,125 reviews across four platforms: 842 on Google, 42 on Facebook (across the whole business), 4 on View Agents, 237 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Michael Poole Billingham's rating?
Michael Poole Billingham is rated 4.7 out of 5 across all 1,125 reviews, and 4.8 out of 5 on Google from 842 reviews, checked 9 October 2026.
What do landlords say about Michael Poole Billingham?
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
Where is Michael Poole's Billingham office?
Michael Poole Billingham, 10 Town Square, Billingham TS23 2LY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.