2/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Hi Zoe, I am sorry to see the rating of your experience. Was there any way we could have made this a 5-star experience for you?
Trusted Agent profile · Billingham, County Durham
Verified
Michael Poole Billingham reviews
★★★★★
1,125 reviews across 4 platforms
10 Town Square, Billingham, County Durham, TS23 2LY
Part of Michael Poole, see every office.
Michael Poole's office in Billingham, County Durham, at 10 Town Square, is rated 4.7 out of 5 across 1,125 reviews on four platforms, including 842 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
842
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
237
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Michael Poole Billingham
Michael Poole Estate Agents are passionate about our town and have an intimate, unrivalled knowledge of the area. Our town centre has everything you’d expect and a few things you might not! For more than 50 years now, the town centre has played host to the Billingham International Folklore Festival. Dancers and musicians come from around the world to perform traditional and contemporary dance and Billingham Forum Theatre has seen more than its fair share of big names perform on stage. sShould you be searching for an estate agent in Billingham Wolviston, Wynyard and Hartlepool to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal? If you are a landlord considering letting your property in Billingham, Wolviston, Wynyard and Hartlepool or need advice our ARLA qualified Lettings Agents are on hand to support you.
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Billingham office, from every platform, shown as written. First names only.
Google4/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thanks so much, Elizabeth, is there anything we could have done to make this a 5-star service?
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thanks for the five stars, Mido! We appreciate it.
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thanks, Caroline!
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thanks for the 5-Stars, Callum!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 19 August 2026
Thanks Hollie.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the 5 star rating, Allan. We really appreciate it!
5/5
GoogleGreat thanks
Agent replied · 30 July 2023
Thank you, Sergio :)
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you for the 5 star rating, Andy :)
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you, Peter. We appreciate you taking the time to leave this review for us.
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you so much, Julie!
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you, Gemma!
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied
Hi Liam, please could I ask for further information on your experience so I can look into this with the team?
5/5
GoogleRating only, no written review.
Agent replied
Thank you :D
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleVery rude staff
Agent replied · 3 July 2026
Hi Chris, we are very sorry to hear this. Can you please provide us with more information so we can review what happened.
3/5
GoogleRating only, no written review.
Agent replied · 3 July 2026
Dear Anna, thank you for taking the time to rate us.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Michael Poole Billingham
How many reviews does Michael Poole Billingham have?
Michael Poole's Billingham office has 1,125 reviews across four platforms: 842 on Google, 42 on Facebook (across the whole business), 4 on View Agents, 237 on Trustpilot (across the whole business).
What is Michael Poole Billingham's rating?
Michael Poole Billingham is rated 4.7 out of 5 across all 1,125 reviews, and 4.8 out of 5 on Google from 842 reviews.
What do landlords say about Michael Poole Billingham?
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
Where is Michael Poole's Billingham office?
Michael Poole Billingham, 10 Town Square, Billingham, County Durham, TS23 2LY.
