5/5
GoogleAn absolute pleasure to deal with. We were at the end of a large complex chain and Matthew kept me informed every step of the way.
Trusted Agent profile · Billingham, County Durham
Verified
Michael Poole Billingham reviews
★★★★★
1,125 reviews across 4 platforms
10 Town Square, Billingham, County Durham, TS23 2LY
Part of Michael Poole, see every office.
Michael Poole's office in Billingham, County Durham, at 10 Town Square, is rated 4.7 out of 5 across 1,125 reviews on four platforms, including 842 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
842
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
237
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Michael Poole Billingham
Michael Poole Estate Agents are passionate about our town and have an intimate, unrivalled knowledge of the area. Our town centre has everything you’d expect and a few things you might not! For more than 50 years now, the town centre has played host to the Billingham International Folklore Festival. Dancers and musicians come from around the world to perform traditional and contemporary dance and Billingham Forum Theatre has seen more than its fair share of big names perform on stage. sShould you be searching for an estate agent in Billingham Wolviston, Wynyard and Hartlepool to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal? If you are a landlord considering letting your property in Billingham, Wolviston, Wynyard and Hartlepool or need advice our ARLA qualified Lettings Agents are on hand to support you.
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Billingham office, from every platform, shown as written. First names only.
Google5/5
GoogleI have now used Letcheck Inventories on 3 occasions and I have been totally impressed with their professional approach especially when I had to get a Check In and Inventory Report done with very little notice. Zoe the office manager took it in her stride and made it happen at very short notice. I thoroughly recommend that you give them a go as you won't be disappointed.
5/5
TrustpilotSold my property with Michael Poole
Sold my property with Michael Poole. Stacey and Leanne dealt with everything. There so friendly and professional nothing is ever too much trouble. Kept me informed with everything. Thank you for making my sale go through smoothly.
5/5
GoogleLovely sweet lady called Sharon from the rental department very helpful and understanding this company provides a truly professional service I would definitely recommend this service to others
Agent replied · 30 July 2023
Thanks so much!
5/5
View AgentsManage Rented Property
Excellent professional service.When Vikki Johns was faced with a crisis between the owner and a tenant she showed initiative in dealing with the problem in very professional manner!Welldone
5/5
GoogleGreat Service. Always kept updated throughout the process. Didn't need to look at any other estate agents.
Agent replied · 30 July 2023
Thank you, Ian, for this lovely feedback, we appreciate the time you took to write it.
5/5
GoogleGillian who sorted out all my safety checks and prossesd the sale was fantastic. Very good service.
Agent replied · 30 July 2023
Thanks so much, Michael. We appreciate the time you took to write such positive feedback!
5/5
TrustpilotProperty purchase
Excellent service from Allyson, kept in regular contact throughout the purchase of a property
5/5
GoogleThank you to Matthew Hunt for recommending Gill Stamp who was very helpful in regards to my mortage and the options I had.
1/5
TrustpilotCame to estimate house and could not be…
Came to estimate house and could not be bothered to get back in touch with a price after numerous times of my partner ringing up to see what was happening and still nothing we have decided to go to a company that seemed interested and totally on point with valuation and experience.
5/5
Google1st class service. In contact all the way through the process. I would highly recommend.
Agent replied · 30 July 2023
Thanks so much, Justin. This review means a lot to the team!
5/5
GoogleExcellent service, friendly staff and kept me up to date throughout. Will be using again.
Agent replied · 30 July 2023
Thanks so much, Abigail! Feedback like this means so much to our team. Thanks for taking the time to write it.
5/5
GoogleRichard has always been brilliant and helpful every time I’ve spoken to him. Thoroughly recommended!
Agent replied · 5 June 2026
Dear Client Thank you for your positive feedback. All the team really appreciate it. Kind Regards … More
5/5
GoogleGreat service and a pleasure to deal with. 3rd time I have used Michael Poole in 6 years and would use again. Hopefully not for a long time though 😃 …
Agent replied
Thank you so much! :D
5/5
GoogleWe received a First Class Service from Michael Poole from the start to the end of the house selling process. We received feedback after each viewing and once the sale was agreed we were kept up to date with what was happening. I can't praise the Billingham office highly enough, every member of staff we came in contact with was friendly, positive and professional. Thank you so much
5/5
Googlegood service, kept us updated weekly but were happy to take calls as required.
Agent replied · 30 July 2023
Thanks so much, Niall, for the lovely feedback!
5/5
GoogleThank you to Matthew Hunt for recommending Gill Stamp who was very helpful in regards to my mortage and the options I had.
5/5
GoogleI had a good experience with selling a house through the Billingham branch. I would be happy to use them again in the future.
Agent replied · 30 July 2023
Thanks so much for taking you time to write this Colin. We appreciate it!
5/5
TrustpilotHave no hesitation in recommending…
Have no hesitation in recommending these agents. Always helpful friendly and professional. Would use again in the future
5/5
FacebookUse Michael Poole to let out my properties and the service is second to none, particularly Melanie in the lettings department. Highly recommended.
5/5
GoogleFabulous service very professional kept in regular contact regarding our purchase. Thanks so much for all your hard work x
Agent replied · 30 July 2023
Thank you for taking the time to write such a lovely review, Louise. This means so much to us!
5/5
TrustpilotVery reliable
The company is very organized and staff are very helpful
5/5
GoogleExcellent and professional service received from start to finish - thank you for everything Debbie and Team - it has been greatly apprecaited.
Agent replied · 30 July 2023
Thank you, Paul!
5/5
GoogleBoth Mathew & Maria of Billingham branch were always very helpful Would recomend anyone needing an estate agent use Michael Poole estate agents
Agent replied · 30 July 2023
Thanks so much for this lovely bit of feedback, Jackie. This means a lot to us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Michael Poole Billingham
How many reviews does Michael Poole Billingham have?
Michael Poole's Billingham office has 1,125 reviews across four platforms: 842 on Google, 42 on Facebook (across the whole business), 4 on View Agents, 237 on Trustpilot (across the whole business).
What is Michael Poole Billingham's rating?
Michael Poole Billingham is rated 4.7 out of 5 across all 1,125 reviews, and 4.8 out of 5 on Google from 842 reviews.
What do landlords say about Michael Poole Billingham?
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
Where is Michael Poole's Billingham office?
Michael Poole Billingham, 10 Town Square, Billingham, County Durham, TS23 2LY.
