Every review we hold for the Billingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMichael Poole Billingham handled the sale of my property and I wouldn’t hesitate before recommending Molly, Matthew and Debbie to anyone looking to sell.
Great, proactive communication and made the transaction efficient and stress …
Michael · 27 September 2025
Agent replied · 11 May 2026
Hi Michael, thank you for your kind words! We're so pleased to hear that Molly, Matthew, and Debbie made the process smooth and stress-free. We really appreciate your recommendation and are glad we could help with the sale of your property. All the best from the team at Michael Poole Billingham!
★★★★★ 5/5
GoogleDebbie and the team have been absolutely brilliant. They have kept us updated and really helped push things along for us. Would highly recommend them to anyone wishing to buy or sell. They've put our minds at ease and always got back to us in a timely manner
Ash · 22 June 2022
Agent replied · 30 July 2023
Thank you so much, Ash. This is so lovely!
★★★★★ 5/5
GoogleGreat service from initial valuation by Matthew Hunt through to the accompanied viewings and sale, supported by experienced staff. The whole team helped and made a stressful process go as smoothly as it can be. Special thanks to Debbie Watts who dealt with latter part of the sale.
Paul · 22 June 2022
Agent replied · 30 July 2023
This is a lovely piece of feedback! Thank you, Paul, for taking your time to write this. It means a lot to us.
★★★★★ 5/5
GoogleSteve and Arun were a pleasure to deal with. Very communicative, friendly, honest and sold the house extremely quickly. Would 100% recommend!
Alan · 19 August 2025
★★★★★ 5/5
GoogleJoe and the team are great! Very professional, speedy responses and above all, they know their stuff inside and out- highly recommend!
David · 5 June 2024
Agent replied · 5 June 2026
Hello David
Thank you for taking the time to leave your 5 star feedback. Great to hear your experience with our Hackney Office has been a positive one. … More
★★★★★ 3/5
GoogleAs a landlord the service from Sharon was second to none. However, the greed in the terms and conditions can be avoided with due diligence. You don't always get value for money, and need to really think about the contract you pay for and …
Adrian · 8 October 2022
Agent replied · 30 July 2023
Hi Adrian, thank you for taking the time to leave this review. By law all of our allowable fees have to be disclosed, however we don't necessarily charge.
★★★★★ 5/5
GoogleRecently sold my house through Michael Pool in Billingham supported by Debbie throughout the process. Selling your home is stressful but Debbie's market knowledge, positive attitude and great communication including weekly updates kept me up to date with all aspects of my sale.
Elizabeth · 22 June 2025
Agent replied · 23 August 2024
Thank you so much for your kind words, Elizabeth! We’re thrilled to hear that Debbie’s market knowledge, positive attitude, and great communication made your home-selling process smoother. Your satisfaction is our top priority, and we’re … More
★★★★★ 5/5
GoogleDebbie and the team were amazing from start to finish of my house purchase. Debbie went above and beyond to make sure the purchase went through without any issues. Thank you so much to the Billingham team, you made a stressful time a lot easier for me!
Emily · 22 June 2022
Agent replied · 30 July 2023
Thanks so much Emily for this lovely bit of feedback! We are so glad Debbie and the Billingham Team helped you throughout your purchasing journey.
★★★★★ 5/5
TrustpilotReally helpful sorted the job for me…
Really helpful sorted the job for me highly recommended thanks Debbie
Jamie · 26 November 2025
★★★★★ 5/5
TrustpilotI used Michael Poole for their find a tenant service
I used Michael Poole for their find and tenant service for my apartment. I felt very supported by the rental team at Michael Poole who in essence did everything that was needed. They came and took photos and talked me through the process in person. They arranged a viewing day for 3 prospective tenants which they dealt with without me. They dealt with references and other legalities for the interested tenant including preparation of the Lease. they will be settling my tenant into the property tomorrow. It all went extremely well.
Beverley · 16 April 2025
★★★★★ 5/5
GoogleQuick and efficient service, pleasant customer experience.
Nzima · 8 May 2026
Agent replied · 8 July 2026
Thank you for the 5-star review! We’re so glad you found our team to be quick and efficient. At Homebox, we strive to make household bill management a pleasant experience for everyone. Our goal is to ensure your utility setup is as smooth as possible so you can enjoy the convenience of one monthly payment. We appreciate your support!
★★★★★ 5/5
GoogleMichael Poole were excellent throughout the sale of our property. The staff were great providing regular updates to myself, as well as our buyer. A special mention to Debbie and Gill who both went above and beyond in ensuring the process was as smooth as possible.
Chris · 22 June 2022
Agent replied · 30 July 2023
We appreciate the lovely feedback Chis! So happy to hear everything was excellent throughout your sale.
★★★★★ 1/5
GoogleI have been a customer with AgentSo software over the past 15 years, and this is, without a doubt, the worst customer service experience I have ever encountered. …
Abid · 31 October 2025
Agent replied · 31 May 2026
Thank you for your feedback, and for being with us for the past 15 years, we truly value your loyalty. … More
★★★★★ 5/5
GoogleFantastic service from Emeline. Helped us through a quite complicated house move, was always available to answer our questions and help us through the process. 100% would recommend to anyone.
Matthew · 10 July 2026
★★★★★ 5/5
GoogleHad a really good experience so far, viewing went well, and offer/screening process was easy and straightforward, and Nathaniel had all the answers I needed to help me sort my move. Move-in appointment was also smooth and easy.
Roland · 12 May 2026
★★★★★ 5/5
GoogleExcellent service from Sam S! He made setting up my utilities quick and easy and was always available to help with any questions. Friendly, professional, and efficient throughout the whole process. Highly recommend!
Eva · 17 June 2026
★★★★★ 5/5
GoogleWe dealt with Gillian in the Billingham office. She was always available and kept us informed throughout the process
Andrew · 22 June 2024
Agent replied · 6 February 2024
Thank you so much, Andrew! This bit of feedback means a lot to the team.
★★★★★ 5/5
GoogleExcellent customer service. Couldn’t have asked for an easier sale. Thanks to Debbie on sales at the Billingham office.
Christine · 22 June 2024
Agent replied · 23 August 2024
Thank you, Christine! Debbie greatly appreciates this type of feedback; thank you for taking the time to leave it.
★★★★★ 5/5
GoogleWe had a very positive experience - thanks again to Debbie and the whole team we wouldn’t hesitate to recommend , thank you !
KURMC · 11 December 2025
Agent replied · 11 May 2026
Thank you for your lovely review! We’re so pleased Debbie and the team provided such a positive experience 😊 …
★★★★★ 5/5
TrustpilotGreat service from start to finish…
Great service from start to finish professional , friendly , and always helpful. We would definitely recommend !
⭐ ⭐ ⭐ ⭐ ⭐
Wendy · 21 August 2026
★★★★★ 5/5
GoogleSarah has been extremely helpful through the whole process. Very thankful
Bethany · 11 November 2025
★★★★★ 5/5
GoogleMartyna has always been available and did a good job in finding a suitable tenant quickly. Thank you Martyna!
A · 10 June 2024
Agent replied · 10 June 2026
Many thanks for your feedback - its great to hear that Martyna has provided you with a level of service worthy of a 5 star review.
★★★★★ 5/5
GoogleExcellent service from Wael Hamed. Professional, friendly, honest, and always willing to help. Communication was clear, and the whole experience was smooth and stress-free. I highly recommend him. Thank you!
King · 1 July 2026
★★★★★ 5/5
GoogleI can't stress enough how much i have been helped today. Alex B talked me through everything in a way I could understand as I've experienced complicated jargon with other companies.
NIK · 24 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
