Every review we hold for the Bicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleZsofia was extremely professional and supported us through our year long search for a home. She is always friendly and provides consistent feedback, which is highly appreciated. Would recommend her to anyone.
Rita · 30 May 2023
Agent replied · 29 July 2023
Thank you for this wonderful review Rita. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
FacebookI have recently sold my flat and have moved into rental accomodation organised through Chancellors. They did a great job and in particular Danniella Wylie from the Letting Team who manged to get me into my nnew property within 24 hours. Danniella was super friendly and efficient.
Ben Dodds was also very helpful. Thanks to you both.
John · 5 October 2017
Agent replied
Thank you Mr Rahim for your lovely review. I am so glad I could help get you moved in so quickly.
★★★★★ 5/5
GoogleEven though we ended up finding our place via a different agency I am thankful for Zsofia's attentive attitude and friendly, but professional manner in which she assisted our search from the initial information gathering all the way to organising the viewings for us. Her help was much appreciated and rest assured, we would get in touch when ready to move on from the current home.
Kate · 20 April 2024
Agent replied · 19 June 2024
Thank you for this wonderful review Kate. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleThe service was amazing. From the first call, the agent who answered us was very helpful and showed us several options for our rental. Very professional, solicitous and carefull. We would definitely recommend it! Thank you Zsofia and team!PositiveResponsiveness, Quality, Professionalism
Maria · 20 June 2022
Agent replied · 19 June 2024
Thank you Maria for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleZsofia was very helpful and has made everything very simple for us. Very friendly service
Sean · 5 June 2024
Agent replied · 19 June 2024
Thank you Sean for giving our Bicester branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto Zsofia and the team for you.
★★★★★ 2/5
GoogleI had a very varied experience with Chancellors in Bicester with my whole sale taking over 11 month. At the start the team communicated well and effort and energy was put into my sale. However after a buyer was found in August 2022 the process was dragged out until Jan 2023 with the buyer unable to produce a mortgage offer. Despite me asking for my options to withdraw from the sale in November/December 2022. This left us paying the mortgage on an empty property for over 4 moths. The sale progression team we unreactive, often called me with incorrect updates and would not chase my buyer any more regularly that once a week even tough I asked for this to be more. I did manage to complete with a new buyer in April 2023 and the in branch staff towards the end of the sale/completion became more more helpful. Pharez and Alistair did at times during the 12 month process help a lot but I feel more could have been done. I sadly would not recommend chancellors and will not be using them again.
Carly · 30 April 2023
Agent replied · 29 July 2023
Hi Carly, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookElizabeth Loew is always pleasant polite and helpful and has been brilliant with regard to managing and dealing with the problems at my property. She has been efficient in arranging and keeping me informed of the progress of the works involved and I think she is an asset to Chancellors.
Carole · 7 October 2020
Agent replied
Thank you Carole for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookWould definitely recommend Chancellors, they’ve been a massive help since we moved into our property just over a week ago. In particular Casey Gramson, our property manager, has been super, and has dealt with all of our requests effectively, and in a timely manner. Always polite and professional, so yes, would definitely recommend!
Alexander · 9 August 2019
Agent replied
Thank you so much🙂
★★★★★ 5/5
FacebookJust a little note to say how forthcoming and helpful Casey Gramson has been with all things to do with the letting and management of my flat. She's been great and nothing is too much trouble. Very communicative which is what you want and need when letting your property. thanks Casey.
Caryl Jones
Caryl · 17 July 2019
Agent replied
Thank you very much!!
★★★★★ 5/5
FacebookI do have problems receiving my rental payments on time from one tenant. My account manager is called Emelia. Emelia is polite and methodical in her approach. She is able to give suggestions and possible solutions. She ensures the correct notices are give that protect me. She is prompt in her response and keeps me updated.
Mike · 9 December 2016
Agent replied
Thank you for your kind words, I'm always happy to help
★★★★★ 5/5
GoogleWe are hugely thankful for the team at Chancellors for helping us with our property search.
Zsofia guided us through the process in a professional and caring manner.
She found us a lovely 3 bed semi that was perfect for myself, my partner and our two teacup chihuahuas!!
We were very impressed with the speed and efficiency in which she dealt with our situation and are happy to recommend Chancellors to anyone looking to use a great agent in their property search.
P.S Please feel free to follow our Chihuahua page on Instagram @Tinytitaandtinyted
Thank you
Garry · 12 February 2023
Agent replied
Hi Garry, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleTiago has been really helpful in my search for a place to live. He was highly Professional and patient in all my interactions with him
Jacinta · 22 August 2023
Agent replied · 26 August 2023
Thank you for leaving us this great review Jacinta, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleVery good experience. A big thank you to Zsofia and her team they are amazing 🤩 …
Eva99 · 20 February 2024
Agent replied · 21 March 2024
Thank you Eva for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleVery helpful, lovely staff, nothing is too much for them. Thoroughly recommend them 👌 …
Karen · 19 August 2026
★★★★★ 5/5
GoogleZsofia has been extremely helpful and proactive in helping me find a new apartment in a short space of time, taking my different requirements into account and recommending appropriate properties. Very happy with my new flat!
Harrison · 16 August 2022
Agent replied
Hi Harrison, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleQuick and remarkable service by Ben Somes to say the least . He was friendly and helpful, I had a viewing the same day I contacted Chancellors and the following day the landlord accepted my offer. I can’t wait to move into my new home and continue liaising with them on this journey.
Ophelia · 22 September 2024
Agent replied · 22 October 2024
Hi Ophelia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleJenny is fantastic. Super friendly and knowledgeable and has been a pleasure to work with.
Soph · 21 March 2024
Agent replied · 24 March 2024
Thank you Soph for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleChancellors were extremely helpful and supportive of us when purchasing our first house. In particular we dealt with Liam and Alistair who couldn't have been more helpful. They both were very informative and provided all the information that we could need. Would definitely recommend and use again. :)
Kerrie · 25 March 2020
Agent replied
Thank you Kerrie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookFrancesca is my property manager, she is a pleasure to work with. When I have some problem, doubt, ...she always responds fast, by telephone and also by email. She is really helpful. It is a pleasure talk with her, always polite and nice. I am really happy with her.
Noelia · 3 November 2019
Agent replied
Thank you so much
★★★★★ 5/5
FacebookBen Robertson was the only estate agent that we came across that explained everything we needed to know about renting our first property. As my husband was from Bali I was concerned that It would affect our renting prospects.. Other estate agents Haven’t been very helpful compared to Ben. You have put our mind at rest and we are no longer stressed about the renting process. Look forward to working with you in the next couple of months. Thanks again!
Sammy · 26 February 2020
★★★★★ 5/5
GoogleThe agency is very professional and specially their agents are very competent. We had our property shown by Ms Szofia who was very through in explaining all aspects of renting in the area. She took lot of effort to show us the exact distance from the house to the local schools and grocery.
This we thought was a great touch as we have rented all over the world and our immediate concern would be what area is good for our children and if you don’t drive where to go and make best use of the locally available amenities.
If you are new to the area I would definitely recommend the Chancellor for all your property needs.
Simran · 14 December 2022
Agent replied
Hi Simran, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleZsofia was well detailed about the property and she was swift with communicating and giving feedback on all the process.
Ope · 22 November 2023
Agent replied · 21 March 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookFrancesca has recently become my property manager, she is an absolute pleasure to work with. Very quick to respond to any of my queries and sorts out any problem we may have immediately. Francesca is incredibly polite and very easy to talk to you. Would highly recommend ??
Evie · 15 October 2019
Agent replied
Thank you very much!
★★★★★ 5/5
GoogleThank you to Jack & Tierney for helping us with the purchase of our property! They've both been fantastic!
Jasmine · 22 November 2023
Agent replied · 21 March 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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