Every review we hold for the Bicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProperty search made easy, informative, and enjoyable. Rav was so helpful in providing me options, and taking me through the property visits.
I would definitely recommend - first class!
Jason · 22 September 2024
Agent replied · 22 October 2024
Thank you Jason for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe had a really positive experience working with Zsofia. She was incredibly friendly and attentive to help us in our search for a new home. Even though we didn’t end up finding our place through her, she was consistently professional, …
Ana · 13 November 2025
Agent replied · 13 April 2026
Thank you Ana for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleZsofia is fantastic. Her communication skills are great, and she has a warm, friendly personality that has made the entire process of looking for my first home a breeze. She is super attentive and ready to help. I couldn’t have asked for a better experience!
Alastair · 12 April 2025
★★★★★ 5/5
GoogleWow what an amazing service from Dean Allagie and Zsophia of Chancellors Bicester. You guys are professionals par excellence. You make sure one gets exactly what they are looking for you were very helpful throughout the process of getting …
Catherine · 13 November 2025
Agent replied · 13 April 2026
Thank you Catherine for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookBrilliant service across the board.
In particular Rachel Axton at Thameside has been more than helpful on a number of occasions and I cannot compliment her work ethic enough. She does indeed go the extra mile to make sure the job is done.
In my own experience, things are nearly never straightforward, however Rachel has always made sure that everything is organised and try her very best to make sure the outcome suits everyone.
Laura · 1 November 2017
Agent replied
Thank you for your review
★★★★★ 5/5
GoogleAlistair and his team have been marvellous and I would thoroughly recommend anyone using them. Each and everyone of the team that we had contact with offered a professional and helpful service. Alistair was in contact with us weekly during the sale process and even whilst the sale went through was there to help as and when we needed help with anything.PositiveResponsiveness, Quality, Professionalism, Value
Lynne · 20 June 2021
Agent replied · 19 June 2024
Thank you for leaving us this great review Lynne, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleWe are being looked after by Tierney with a property purchase through Chancellors. Tierney always replies to emails in a timely manner and is also very helpful with any questions or queries we may have. We're looking forward to moving into the property- thank you Tierney
Sarah · 19 August 2023
Agent replied · 26 August 2023
Thank you Sarah for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleA huge thank you to Zsofia Szam from Chancellor’s Bicester for taking time out after her working day to show us a brand new property on the very day of completion. Zsofia was incredibly kind, professional and understanding and we truly appreciate all that she has done in helping us find and secure the perfect property.
Robert · 15 September 2022
Agent replied
Thank you Robert for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI reached out to Chancellors to ty to find a rental property but I was unsuccessful. However, I was very impressed by the endless help and dedication from one staff member in particular. Shai was very friendly, professional and never-endingly helpful to me and my husband. He made us feel valued in our search for a home. Thank you Shai!
Camille · 14 March 2022
Agent replied
Thank you for leaving us this great review Camille, we will be sure to pass this fantastic feedback onto the relevant teams.
★★★★★ 5/5
GoogleA very positive experience buying our property with Chancellors. We were looked after by Tierney who was a pleasure. She was always responsive, helpful with our many questions and a great attitude throughout. We're looking forward to thanking Tierney and the team when we pick up our keys!
Michelle · 30 May 2023
Agent replied · 29 July 2023
Thank you for this wonderful review Michelle. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
GoogleThank you Katie and Hugo for your help with the sale, I appreciated your help and advice and your quick responses to my queries.
Anne · 8 October 2024
Agent replied · 22 October 2024
Thank you Anne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleBen was always super helpful and friendly, he helped us with every issue that we had and made the process easier for us! We really appreciate his help
Emma · 27 July 2024
Agent replied · 26 August 2024
Hi Emma, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookThis is the first time I’ve dealt with Chancellers letting agents over the past year and a half. Recently Rachel Axton has provided me with excellent customer service as I have now vacated the property.
Rachel is a prime example of how to deliver a 5 star service, there’s needs to be more Rachel’s in the world. Thank you Rachel for all your hard work and hassle free support truly appreciated !!!!!
Palz · 20 October 2017
Agent replied
Thank you for your review
★★★★★ 5/5
GoogleBen is the great, helpful and the best property agent we have meet in UK.
Thank you for his help
Johnny
YI · 8 November 2024
Agent replied · 8 December 2024
Thank you YI for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleOver the years I have rented at several properties and this has been the best experience so far, Zsofia has been amazing with her communication, consistent updates and clear instructions, aswell as being super friendly and kind.
Aimee · 21 January 2024
Agent replied · 21 March 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe first brought our property 5 years ago with chancellors and now currently selling with them and the service provided by them and our agent Alistair has been great. Been kept up to date on the process and no question left unanswered great service from Alistair. Would highly recommend.
Rochelle · 11 March 2023
Agent replied
Thank you for leaving us this great review Rochelle, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleSo thankfull to the team to get our first home...So helpfull and transparent throughout the completion.In every stage of process they helped us with proper guidance
Jerin · 13 February 2026
Agent replied · 13 April 2026
We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleZsofia Marla was incredibly helpful and friendly. I would fully recommend Chancellors Bicester to every one. 10/10
Adam · 13 December 2024
Agent replied · 27 December 2024
Hi Adam, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleVery good experience from the start, through to the sale. Both Alistair and Brandon were great to deal with and delivered on all commitments, keeping us updated on any developments through the process. From initial intro to moving day took just over 3 months which we were delighted with,
Grant · 14 December 2022
Agent replied
Thank you Grant for giving our Bicester branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleWe are currently at the offer acceptance stage. With this being the first time we have used the an agency I can safely say the process has been extremely simple and straight forward. This is in no small part thanks for Zsofia! Zsofia has been extremely helpful, her advice has also been extremely valuable, helping to ensure my family and I make the correct decision in our next move. Thank you!
S · 19 August 2023
★★★★★ 4/5
GoogleVery patient and provides a professional and polite service. A very special thanks to Ben Somes for all the help and support.
Kingsley · 5 August 2024
Agent replied · 26 August 2024
Thank you for leaving us this great review Kingsley, It would mean a lot to the Bicester team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 1/5
GoogleHaving spoken to an agent about a viewing, and being told under no circumstances could we be late or spend more than 30 minutes viewing the property because she had “an urgent appointment in Bicester” we arrived at the property 10 minutes early.. when nobody arrived we called the office to be told the viewing had been cancelled! Ironic that you can happily waste our time!
Conor · 8 October 2024
Agent replied · 22 October 2024
Hello Conor, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Bicester branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
★★★★★ 1/5
GoogleZero satisfaction
Experience with the org. left me traumatized
😔 😔 😔 😔
Unreliable 🪑
Unduly charged Holding deposit (334.61) refund still awaited ⚖️ since 📅 05/08/25
Day # 27⌛️ ⌛️
Wasted precious time🕰️ 🕰️
Won’t recommend! 👎🏽 👎🏽 👎🏽
ADENIYI · 31 August 2025
Agent replied · 31 August 2025
Hi ADENIYI, thank you for contacting us again. We are aware of your situation which is currently being looked into with the hope that we can resolve your concerns. Please continue to liaise directly with our senior management, who are there to help you. Many thanks.
★★★★★ 5/5
GoogleExcellent service from Richard and the team here. Can’t praise them enough from always returning calls, keeping me updated and answering so many questions and not losing patience. Thank you again for all of your help.
Rohit · 23 October 2023
Agent replied · 21 March 2024
Thank you Rohit for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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