Trusted Agent profile · Bembridge
★★★★★
182 reviews across 2 platforms
Grove House Sherbourne Street, Bembridge, PO35 5SB
Spence Willard's office in Bembridge, at Grove House Sherbourne Street, is rated 4.9 out of 5 across 182 reviews on two platforms, including 7 Google reviews rated 4.4.
Every review we hold for the Bembridge office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service
I found the staff at Spence Willard to be very attentive, with regular updates on progress and I always had prompt responses to enquiries.
Thank your kind review of our Cowes office team. We are delighted to have been able to help with your purchase and hope you are enjoying your new home. Best wishes, Spence Willard
5/5
TrustpilotEstate agents of integrity
Estate agents of integrity. Understood the process of needing speedy exchange of contracts and dealt politely but firmly with all stakeholders. Good frequent communicators of progress of our sale transaction.
Thank you for the kind review of our Cowes office team. We are delighted to have helped with such a speedy sale! With best wishes, Spence Willard
5/5
TrustpilotWe purchased through Spence Willard…
We purchased through Spence Willard Freshwater and were always able to communicate easily with David and Sarah. It wasn't the quickest of transactions but they were understanding and kept the chain informed. We will use their lettings department also - Laura is our contact there and has been very helpful.
Thank you for your glowing review of both our sales & lettings departments. We are so pleased to have been able to help you with your purchase & also moving forward with letting. Best wishes,Spence Willard
5/5
TrustpilotSpence Willard did an excellent job
Spence Willard did an excellent job for us in selling our property. The initial advice was sound, the approach professional and the property was put to market quickly. In a challenging market, Spence Willard went the extra mile to get a sale through and were in constant contact.
5/5
TrustpilotExcellent service
The team at the Freshwater branch made our sale easy and as stress free as possible. They kept in contact with the whole chain and chased when there were any issues.I would most definitely recommend the Freshwater branch of Spence Willard.Many thanks to Sarah, Jason and David.
Thank you very much for your review of our Freshwater team. We are glad to have helped with the sale of your property and hope you enjoy your new home, Spence Willard
5/5
TrustpilotExcellent Agents
Excellent agents! Will always recommend. I bought a field through Spence & Willard and they were always ready to assist as much as they could and were exceptionally pleasant and professional to deal with. They were sharp enough to approach me directly as the land is adjacent to my property and, wow, I could not be more grateful and shall forever appreciate the fact that I can protect my home from having anyone building on it which is so common these days. No hassle, dramas or upsets…literally the easiest substantial purchase I have ever made in my life. Thank you!
Thank you for your review of Spence Willard, we were delighted to be able to help with your purchase and hope we can work with you again in the future. With best wishes,Spence Willard
5/5
Trustpilot10/10
Spence Willard have been brilliant in helping us sell our flat in Cowes. Honest advice and guidance regarding the state of the market and price, excellent marketing and an extremely lovely, helpful team who kept us fully updated on the journey.
Thank you for your 5* rating of our Spence Willard Cowes team. We are delighted to have been able to help with the sale and wish you all the best in your new chapter! Spence Willard
5/5
TrustpilotGreat experience!
This was our first time selling a house and Spence Willard made it a very easy experience. Any questions or queries were immediately answered.
Thank you for your kind review, we are delighted that we were able to assist with your first house sale. With best wishes, Spence Willard
5/5
TrustpilotThe personal touch …
I agree with all the other great reviews Sam and his team at Bembridge were very helpful in making the sale of my much loved property as stress free as possible. That personal touch makes all the difference. Thank you.
Thank you very much for your kind review of our Bembridge Team.With best wishes,Spence Willard
5/5
TrustpilotThe service at Spence Willard has been…
The service at Spence Willard has been excellent from start to finish. A very special thanks to David Langford at Freshwater who remained a patient agent despite a very difficult and log purchase process , 10 months from offer being accepted to exchange Thanks very much Indeed !
Thank you very much for taking the time to write a detailed review of your 5* experience, particularly with David which we shall be pleased to share with him. Wishing you every happiness in your new home, Spence Willard
5/5
TrustpilotI have just retired to Bembridge from…
I have just retired to Bembridge from the mainland.
Thank you for your kind review of our Bembridge office, we are delighted to have been able to assist and make it smooth sailing ;) Enjoy your new home, Spence Willard
5/5
TrustpilotA delight to deal with
In the last few years we have bought and sold a property with the Freshwater Team. Jason, David and the Team were leagues above any estate agent that we have ever dealt with. They respond to phone calls & emails almost immediately and most unusually for any estate agent that we have dealt with prior, they actually do what they say they will do! There has not been one occasion where we could have asked them to do more because they have anticipated and acted by the time we have thought of it. It is impossible to imagine that any estate agent could have done more than they have for us. Thank you all.
Thank you so very much for sharing such kind words of your recent experience with our Freshwater team. We are delighted to have shown you how we do business and it has been a pleasure to have worked with you. With best wishes,Spence Willard
5/5
TrustpilotExcellent
Emma Bradley was such a pleasure to deal with when we purchased our bolthole in Bonchurch. Efficiency coupled with prompt service, excellent contacts and sound advice. Highly recommended.
Thank you so much for your glowing review of Emma in our Cowes office - we are delighted to have been able to help with your Island home and hope you enjoy making many happy memories by the sea! With best wishes,Spence Willard
5/5
TrustpilotHighly recommend
David at the Freshwater office was so helpful and professional when me and my partner bought our first property. After having some issues with our solicitors and being first time buyers, David helped us massively through the process and made it so much less stressful than it could have been. He kept us informed on what was happening and what to be doing in the meantime which meant a great deal to us. Thank you
Thank you for your review of David in our Freshwater office. We are so pleased to have smoothed the way to a successful purchase and hope you enjoy many happy times ahead in your new home. With best wishes,Spence Willard
5/5
TrustpilotExceptional client services
We initially purchased through Spence Willard in 2021, and received exemplary service at that time. Having decided to sell our home in 2024, Spence Willard again provided exceptional support and guidance throughout the entire process, from an insightful valuation through to the premium marketing and ultimate sale of our property - we could not ask for more attentive care and professional expertise.
Thank you very much for your glowing review. We were delighted to be able to work with you once again and bring matters to a successful conclusion. With best wishes,Spence Willard
5/5
TrustpilotHaving heard only good things about…Spence Willard
Having heard only good things about Spence Willard, it was an easy decision to choose them to sell our house in Bembridge, the sale went through very quickly, we believe due to the marketing of the team, Sam advised us to put it on at a realistic price which we did.The whole of the team at Bembridge office worked to get the sale through, from Debbie who did the viewings to Lauren and Hannah in the office that made sure it went smoothly and kept us informed all the way.Would definitely recommend them.
Thank you for your kind review of all of our Bembridge Office team. We are pleased that the sale went smoothly and appreciate you recommending us. Best wishes,Spence Willard
5/5
TrustpilotDavid and the team at Freshwater were…
David and the team at Freshwater were amazing. Our first move in over 30 yes and they were really patient, helpful and responsive to all of our queries and requests. Would fully recommend Spence Willard. Thank you!
We are so glad to have provided a quality experience for you, (especially as we are sure a lot has changed with the moving process since your last move!). We hope you'll be very happy for as many years in your new home.With best wishes,Spence Willard
5/5
TrustpilotThanks to the very special way that…
Thanks to the very special way that Spence Willard & in particular Sam & Hannah advertised and dealt with any queries from the start of the sale to completion, all was a very quick and efficient sale without and worries.
Thank you for your lovely review of our team in Bembridge, we are pleased to have been able to assist with the sale so efficiently. Best wishes,Spence Willard
5/5
TrustpilotA big thank you to Sam and Natalie for…
A big thank you to Sam and Natalie for all their hard work over the past 10 months in finding us the perfect home. Natalie was very supportive and was constantly in contact with updates. We would definitely use Spence Willard again in the future!
Thank you for taking the time to leave a review, with a particular mention of Sam in our Bembridge office & Natalie in our Cowes office. We hope you will be happy in your new home and look forward to helping you again in the future. Best wishes,Spence Willard
5/5
TrustpilotWe used Spence Willard for our purchase
We used Spence Willard for our purchase. The service provided by David and the team at freshwater was fantastic. They always answered the phone kept me updated and nothing was to much trouble. Highly recommend using these guys If you considering selling or purchasing.
Thank you very much for your kind review, we are so pleased you highly recommend David & the team at Freshwater. With best wishes,Spence Willard
5/5
TrustpilotA refreshing service!
I would throughly recommend Spence Willard. It was refreshing to deal with all of the Cowes team, whom I found efficient, friendly and professional from start to finish. I was given great advice on the sale of my property and was kept in the loop at all times during the sale, which made it less stressful. I felt they were straightforward and went above and beyond in their customer service
Thank you so much for your kind review. We are delighted to have been able to assist with the sale of your beautiful property. With best wishes for your next chapter,Spence Willard
5/5
TrustpilotEmma & the team were excellent and I’d…
Emma & the team were excellent and I’d recommend without hesitation! Also, the Little Black Book (produced by Emma) is an excellent almanac for the IoW!
Thank you for your kind review of your experience of purchasing through Spence Willard and the Little Black Book! We're delighted to welcome you to the Island and hope you will enjoy this new chapter, Spence Willard
5/5
TrustpilotFantastic service
My wife and I have recently bought a house in Cowes being sold by Spence Willard. We can’t praise Phillip, Gaynor, Zadie and the rest of the team highly enough.
Thank you for your glowing review of Spence Willard, with specific mention of our Cowes office and the lettings team. We are delighted to have been able to assist with your return to the Isle of Wight and wish you much happiness in your new home. With best wishes, Spence Willard
5/5
TrustpilotI dealt with David at the Freshwater…
I dealt with David at the Freshwater office from the start. He always dealt with any issues with patience and professionalism and made the process far easier than it could have been without his help. First class service. Thank you.
Thank you for your review, we are glad the Freshwater office, particularly David, offered you the 5* service that we pride ourselves on offering. Wishing you every happiness in your new home,Spence Willard
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Spence Willard's Bembridge office has 182 reviews across two platforms: 7 on Google, 175 on Trustpilot.
Spence Willard Bembridge is rated 4.9 out of 5 across all 182 reviews, and 4.4 out of 5 on Google from 7 reviews.
Spence Willard Bembridge, Grove House Sherbourne Street, Bembridge, PO35 5SB.
