Every review we hold for the Bembridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA wonderful service
A wonderful service from David, Jason and everyone at Spence Willard in Freshwater. Over the past few months they’ve been helpful, friendly, knowledgeable, supportive, reliable and reassuring throughout the process. I highly recommend them to anyone buying or selling their home. Lovely people to do business with! *****
Ingrid · 6 December 2023
Agent replied · 24 March 2024
Thank you for your kind review, our Freshwater team were delighted to have assisted you. Wishing you all the best in your next chapter,Spence Willard
★★★★★ 5/5
TrustpilotClassy service
They are so well bred and smart and polite and kind. Wearing suits and top hats. Even the women..No really they were all excellent. Could not fault them Hunter Davies
Hunter · 18 October 2024
Agent replied · 27 October 2024
Thank you for your review. It was a pleasure dealing with you and we wish you well in your next chapter,Spence Willard
★★★★★ 5/5
TrustpilotThe company's attention...
The company's attention to detail was extremely high and they never dropped the ball once with their dealings with me and my house purchase. They have been extremely helpful throughout and very kind, and always in touch throughout the entire process. I cannot recommend them too highly. Thank you. Simon
Simon · 1 April 2025
★★★★★ 5/5
TrustpilotFriendly and efficient agency from…
Friendly and efficient agency from showing us around various properties to ensuring the buying process went smoothly on our chosen property by liaising with our selling agent on the mainland and ourselves.
Mrs · 14 September 2024
Agent replied · 27 October 2024
Thank you for your kind review. Best wishes,Spence Willard
★★★★★ 5/5
TrustpilotGreat service
We have recently sold our house in Totland through the Freshwater office. David and Jason provided a great service throughout, and we are more than happy to recommend them to others.
R · 24 September 2024
Agent replied · 27 October 2024
Thank you for your kind review, Spence Willard
★★★★★ 5/5
TrustpilotThe team at SW were top rate
The team at SW were top rate. They achieved the asking price for our sale, within a very short timeframe, and were exceptionally professional and helpful at all times. In fact they even went way beyond the call of duty on several occasions. This is the second time we have used SW and we can't praise them enough.
Andrew · 9 January 2023
Agent replied · 6 July 2023
Thank you very much for instructing us to help with your move again, we are delighted you were pleased with your experience once again.With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotExcellent professional and friendly…
Excellent professional and friendly service from Duncan and his team, fully informed throughout the whole process
Customer · 4 February 2022
Agent replied · 6 July 2023
Thank you for your 5* review of Duncan and the team in Yarmouth. We wish you every happiness in your new home,Spence Willard
★★★★★ 5/5
Trustpilot☺Happy
My husband and I decided after looking at Estate agents in Freshwater Isle of Wight to try Spence Willard !From the first meeting with David things could not of been better ! He was always there for us,to achieve our lovely retirement home !
Linda · 7 December 2023
Agent replied · 24 March 2024
Thank you for your lovely review of David in our Freshwater office. We hope you will be very happy in your new home, Spence Willard
★★★★★ 1/5
TrustpilotFeeling very disappointed with Spence…
Feeling very disappointed with Spence Willard . Lack in communication and knowledge of the local area . Also shouldNot be in the market to sell house boats as they can simply not answer any questions about her .
Holly · 4 April 2024
Agent replied · 24 August 2024
Dear Holly,We're sorry to learn of your disappointment with Spence Willard via TrustPilot, as we felt we had an open and honest dialogue, and positive working relationship with you. As promised, we shall keep you informed should the status of the sale of the houseboat to another party change, and wish you every success with the sale of your property. With kind regards,Spence Willard
★★★★★ 5/5
TrustpilotHighly professional and responsive…
Highly professional and responsive Team. Spence Willard’s portfolio of property includes a range of high end properties but also encompasses some smaller quality properties. Emma Willard was so helpful liaising with Vendors and Solicitors to ensure the whole process was free of stress. I can highly recommend.
Consumer · 18 July 2023
Agent replied · 26 July 2023
Thank you very much for your glowing review, we are delighted to have been able to help with your purchase. Wishing you every happiness in your new home.With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotVery Positive Experience
The Team at the Freshwater office sold our property within a few days of it going on the market. Our mainland purchase (not through Spence Willard) has suffered delays however David in particular and Sarah helped keep everything on track for us. They have been professional, friendly and helpful throughout the entire process and we highly recommend them.
Rebecca · 18 May 2022
Agent replied · 6 July 2023
Thank you so much for taking the time to share your positive experience of Spence Willard. We are delighted to have been able to help with your sale. Best wishes,Spence Willard
★★★★★ 5/5
TrustpilotA fantastic experience with Spence…
A fantastic experience with Spence Willard, Bembridge from start to finish. Hannah, in particular worked with all parties to assist, chase up and inform at all stages of the process. Worth every penny in ( very fair) commission!
Philippa · 17 January 2024
Agent replied · 24 March 2024
Thank you for review of our Bembridge office and particularly Hannah. We are delighted to have been able to help in your sale. With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotSuperb
Friendly, professional, incredible efficiency and always happy to help with multiple queries. All questions answered promptly, gave valuable advice and chased delays / problems far more assiduously [and effectively] than solicitors on both sides of sale. Way beyond what anyone could reasonably expect - we're really grateful and thoroughly impressed.
Christopher · 19 December 2024
★★★★★ 5/5
TrustpilotWe found all the staff to be very…
We found all the staff to be very helpful and were always available to speak to if we had any concerns . They kept us informed all the way through our house sale right up to the day we moved . We would have no hesitation in recommending Spence Willard Freshwater . Excellent Friendly Service
Mrs · 1 April 2022
Agent replied · 6 July 2023
Thank you for your 5* review, we are so pleased to have been able to help with your property sale. Best wishes,Spence Willard
★★★★★ 5/5
TrustpilotThe Freshwater Team were superb in…
The Freshwater Team were superb in selling our apartment. They went above and beyond with outstanding customer service. Specialist contacts for additional survey work were also offered . I highly recommend this agency if you wish to sell your property. Highly professional and thanks again, Nigel D Hoyle
Nigel · 23 December 2022
Agent replied · 6 July 2023
Thank you for your glowing review of our team in the Freshwater office.Wishing you a Happy New Year,Spence Willard
★★★★★ 5/5
TrustpilotVery professional
Such lovely helpful people who couldn't do enough to make our buying experience as stress free as possible.
Susan · 26 October 2024
Agent replied · 27 December 2024
We're delighted to help and hope you have many happy years in your new home,Spence Willard
★★★★★ 5/5
TrustpilotA really top class professional service…
A really top class professional service but with a very personal touch . I It was difficult selling on my own after the death of my husband but I felt very confident with Spencer Willard and they were very friendly and Kept me informed at every stage . I could not rate them highly enough
Mrs · 5 February 2022
Agent replied · 6 July 2023
Thank you for your lovely 5* review of the team in our Cowes office.Wishing you every happiness in your next chapter. With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotThe wonderful team at Spence Willard…
The wonderful team at Spence Willard made the recent purchase of our dream home in Cowes an easy process. I would thoroughly recommend their services.
Clemency · 20 June 2024
Agent replied · 24 August 2024
We are delighted to have been able to help with the purchase of your dream home in Cowes and hope you will have many happy times ahead. With best wishes, Spence Willard
★★★★★ 5/5
GoogleSpence Willard from the start gave us an excellent service and importantly kept us fully informed as our house purchase progressed- very impressed and they have been helpful to my wife and i regarding the use of local services as we are moving in to a new area. I would certainly recommend them.
David · 14 April 2022
Agent replied · 24 August 2024
Dear David,
Thank you very much for your 5* review. We are glad to have been able to assist you in purchasing your new home on the Island.
With best wishes,
Spence Willard
★★★★★ 5/5
TrustpilotGreat experience
Hannah, Sam and Debbie at the Bembridge office were all so helpful and professional throughout our purchase in Seaview. They made a process, which could easily have been quite stressful, very easy and even enjoyable!
Anne · 21 November 2023
Agent replied · 26 November 2023
Thank you for your review of our Bembridge office team, we are glad to have made a stressful process an enjoyable one! Wishing you every happiness in your new home,Spence Willard
★★★★★ 5/5
TrustpilotCowes Office
Emma at the Cowes office is a credit to Spence Willard. We purchased our property through Spence Willard, and found Emma extremely professional, proactive, diligent, friendly and extremely helpful. Great communication, strong customer service and would highly recommend her and Spence Willard.
Greg · 5 February 2023
Agent replied · 6 July 2023
Thank you for your kind words about Emma and the team at Spence Willard Cowes. We are so glad to have helped you find your home here and hope you can now enjoy it.With best wishes, Spence Willard
★★★★★ 5/5
TrustpilotYarmouth Sale
We were delighted with the professionalism of both Duncan and Lesley throughout the whole time of selling our house in Yarmouth. During the time between offer and completion they were fully engaged and helped ensure a smooth process with a successful outcome for both Buyer and Seller.
David · 5 July 2022
Agent replied · 6 July 2023
Thank you for taking the time to share your positive experience of Spence Willard Yarmouth. Best wishes,Spence Willard
★★★★★ 5/5
TrustpilotGreat service
Friendly, efficient and personal service. Much better communication than my conveyancing solicitor. Recommended.
Jp · 25 October 2024
Agent replied · 27 December 2024
We are delighted to have been able to help with the purchase and hope it will be much enjoyed,Spence Willard
★★★★★ 5/5
TrustpilotGreat service!
Our property was listed on the Friday, and by the following Wednesday we had accepted an offer at the asking price. Philip at Spence Willard chased relevant parties through to completion. Great service!
Home · 22 September 2023
Agent replied · 28 October 2023
Thank you for your review, we are delighted to have been able to provide such an efficient service.Best wishes,Spence Willard
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