Every review we hold for the Bembridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent
Excellent, friendly, professional service. Always maintaining communications with me so I knew where i was with the purchase at all times and also ensuring all aspects of the purchase followed through with all parties concerned. Hugely supportive and cheerful approach, nothing was too much trouble. Thank you team Spence Willard!
Rachael · 25 June 2024
★★★★★ 5/5
TrustpilotA high level of service.
Emma’s excellent communication and professionalism throughout the entire process was very reassuring.
Chris · 4 August 2024
Agent replied · 24 August 2024
Thank you for your kind words - we were delighted to be able to assist with the sale for you and your family. With kind regards,Spence Willard
★★★★★ 5/5
TrustpilotAlways professional
Always professional. Always quick to get back with any queries. Even when you are not the main client you are treated as one as a purchaser. Best experience with an estate agent.
Jules · 31 January 2023
Agent replied · 6 July 2023
Thank you very much for your glowing review, we pride ourselves on providing a top experience to all clients, so glad that you saw this as a purchaser too. We hope you will be very happy in your new home. With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotA pleasure to deal with
Emma and Charles are knowledgable, friendly, helpful and patient! A lovely team to work with that know the market well and helped secure us a fantastic new home on the island.
Robert · 23 December 2024
★★★★★ 5/5
TrustpilotGoing above and beyond in a difficult…
Going above and beyond in a difficult sale. Many thanks
Claire · 19 June 2024
Agent replied · 24 August 2024
We are delighted to have been able to help with your purchase. With best wishes, Spence Willard
★★★★★ 5/5
TrustpilotBrilliant service throughout
Brilliant service throughout. They clearly know the market and it sold on the first day of viewings. Apart from getting us a very good price, they we’re very helpful when there were a few bumps in the road.
GL · 24 March 2022
Agent replied · 6 July 2023
Thank you for your 5* review. We are very pleased to have been of help with a quick sale. Best wishes,Spence Willard
★★★★★ 5/5
TrustpilotSpence Willard, wonderful estate agents
Sam, Hannah and their team were amazing. They went above and beyond to help us sell our late mother’s cottage. Thank you so very much Spence Willard for all your help.
Lorna · 27 December 2022
Agent replied · 6 July 2023
Thank you for your kind review of our Bembridge team. Wishing you a Happy New Year, Spence Willard
★★★★★ 5/5
TrustpilotWe sold through Spence Willard this…
We sold through Spence Willard this year and they were professional throughout, good communication and quick responses. Also diligent in conveying feedback from viewings etc. Would definitely recommend over the competition.
Will · 12 December 2022
Agent replied · 6 July 2023
Thank you very much for the glowing review of your experience with Spence Willard. We are pleased to have provided a seamless sale for you.Best wishes,Spence Willard
★★★★★ 5/5
TrustpilotBembridge Office
Sam, Hannah and all the Bembridge team were brilliant. I bought via them recently and the experience was extremely professional, efficient but felt always personal. Many thanks
Andrea · 31 January 2023
Agent replied · 6 July 2023
Thank you for your feedback, we hope you are enjoying your new home. With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotCowes property purchase
We have just bought a property in Cowes, and can thoroughly recommend the friendly professional team at Spence Willard.
Paul · 21 March 2025
★★★★★ 5/5
TrustpilotEmma handled the sale very well she…
Emma handled the sale very well she worked beyond the normal course of duty as we were absent vendors. Highly recommend her and the company.
Diana · 19 December 2024
★★★★★ 5/5
TrustpilotSpence Willard could not have been more helpful & attentive
Spence Willard could not have been easier to deal with. Restored my confidence in estate agents after a recent experience elsewhere. A great balance between professionalism & a personal service. Thoroughly recommend them.
RL · 1 February 2022
Agent replied · 6 July 2023
Thank you for taking the time to provide us with a 5* rating, we are pleased to have restored your confidence in Estate Agents! Best wishes,Spence Willard
★★★★★ 5/5
Trustpilotgreat agents to deal with and very…
great agents to deal with and very helpful. Thank you!
Roseanna · 13 February 2024
Agent replied · 24 March 2024
Thank you for your feedback.With best wishes,Spence Willard
★★★★★ 4/5
TrustpilotFirst Class Service
We had a difficult property to sell. The Spence Willard team were excellent and easy to work with. They know their stuff and were very efficient, leading to a successful sale. I highly recommend them.
NICHOLAS · 21 June 2024
★★★★★ 5/5
TrustpilotFirst class service from all the team…
First class service from all the team at Spence Willard. I was updated regularly and nothing was too much trouble. They made the transaction smooth. Highly recommended.
Caroline · 30 September 2022
Agent replied · 6 July 2023
Thank you for your glowing review of the experience we aim to provide. With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotFreshwater Office
We have had a very smooth sale of the property, the team at Freshwater have been very friendly and professional at all times.
Fred · 12 February 2023
Agent replied · 6 July 2023
Thank you for your kind comments.With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotSold and bought through Spence Willard…
Sold and bought through Spence Willard between March and July 22 using Cowes and Freshwater offices; very happy with the service and support provided.
A · 28 July 2022
Agent replied · 6 July 2023
Thank you for taking the time to share your experience as both a vendor & purchaser. We wish you every happiness in your new home,Spence Willard
★★★★★ 5/5
TrustpilotCourteous, professional, friendly
Always helpful, professional and knowledgeable. Good communication from the beginning to the end of the sale or purchase, especially during the sometimes tricky and stressful negotiating periods.
Maggie · 4 February 2022
Agent replied · 6 July 2023
Thank you for taking the time to write a review of our Yarmouth team. We are pleased you had a 5* experience. With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotA professional approach throughout
A professional approach throughout. Considered advice, clearly market aware, definitely recommend for selling. Likewise for our future property only offered those matching or close to our criteria
Ian · 2 February 2022
Agent replied · 6 July 2023
Dear Ian, Thank you for your kind words and review. We are glad to have provided you a 5* service.Best wishes,Spence Willard
★★★★★ 5/5
TrustpilotGreat service, clear understanding of the brief and found my home
Great service throughout and an understanding of the house and location I wanted. Spence Willard found me the perfect home and I will always be grateful.
Sarah · 4 February 2022
Agent replied · 6 July 2023
Thank you for your 5* rating of our Bembridge team, we are pleased to have found you the perfect home and hope you will be happy there for many years. With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotThank you to the Spence Willard team
Thank you to the Spence Willard team, and Tanya Hill in particular, for a totally professional experience from valuation (achieved in full) to sale. Great job!
Anonymous · 1 February 2022
Agent replied · 6 July 2023
Thank you for kind words and taking the time to give us a review.We are so pleased we, (in particular Tanya) gave you a 5* experience.Best wishes,Spence Willard
★★★★★ 5/5
TrustpilotVery happy with the service as we had…
Very happy with the service as we had one or two complicated issues which they helped us with and sorted out. Always helpful and available.
Mr · 6 February 2022
Agent replied · 6 July 2023
Thank you for your 5* review of the team in our Freshwater office.With best wishes,Spence Willard
★★★★★ 5/5
TrustpilotRecommend.
Friendly, approachable and communicative staff. Also professional and honest. They worked for us produced an efficient sale. Thank you SW.Recommend.
Mr · 1 February 2022
Agent replied · 6 July 2023
Thank you for taking the time to provide us with positive feedback and a 5* review.Best wishes,Spence Willard
★★★★★ 4/5
TrustpilotWe were pleased with the result
We were pleased with the result. The fact it took longer than expected was an issue with the buyer.
Mr · 5 February 2022
Agent replied · 6 July 2023
Thank you for your review, we are pleased you had a great experience.With best wishes,Spence Willard
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.