Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFrom start to finish
From start to finish, its been a very smooth, professional service. Online material and calls service is time saving and streamlined. Great advice and most importantly, get you the deal you require. 2nd time using them and won’t be the last. Thank you Marie, Bebhinn and Zoe :)
David · 27 May 2022
Agent replied · 17 June 2024
Hi David, Thank you so much for your wonderful comments. Marie, Bebhinn and Zoe are thrilled with your review 🙌We look forward to looking after your mortgage and protection needs long into the future. Regards, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFAB EXPERIENCE
What can I say - the whole team at Property Pal are amazing. As a 1st time buyer they made the whole process from initial contact until receiving our mortgage offer a very easy, quick and hassle free experience. A special thanks to Shauneen, Catherine, Conor and Nicole who were all extremely helpful.
Barbara · 8 June 2021
Agent replied · 17 June 2024
Hi Barbara, This is lovely feedback and certainly brightened up our day! The team are dedicated to making the process as stress free as possible so it's great to hear they were able to help you. I will be sure to let Shauneen, Catherine, Conor and Nicole know ❤️ Enjoy your new home 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotKnowledgeable and painless
Knowledgeable, personal and willing to listen to concerns and look for different products/quotes on the fly to suit your situation and requirements better. Also, a bit of craic helps smooth out the process and make it more fun. Used multiple times since 2021 for mortgage/insurance products and felt I was in safe hands.
Stephen · 8 January 2026
★★★★★ 5/5
TrustpilotThese guys know their stuff
These guys know their stuff. I was what was classed as a complex case by 3 independent advisors! However Ian and the team took the to understand the complexities and then devise a strategy and product which matched my needs now and for the future. I will certainly use the team again for every other mortgage and protection transaction I undertake. First class.
CHRISTIAN · 18 October 2023
★★★★★ 5/5
TrustpilotThe team have been nothing but…
The team have been nothing but outstanding. They made the application process effortless and took time to answer any and all questions I may have had
Vincent · 28 July 2026
★★★★★ 5/5
TrustpilotRecommended Service
From first contact through to receiving mortgage offer this has been a very smooth process with the aid of Property Pal. Contact has been regular, informative and very friendly. We feel like we have been well looked after by Property Pal through every step of the process.
Conor · 11 March 2022
Agent replied · 17 June 2024
Hi Conor, We're delighted to hear that you were well looked after by our team. We really appreciate you taking the time to leave us this brilliant feedback. Wishing you lots of happiness in your new home🏡 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic team - Thank you!
Catherine and her team were amazing and dealt with a really complicated mortgage application with the utmost professionalism! There were so many unusual steps since I was applying for a first time mortgage from abroad with a foreign currency income, but they made every step of the process as easy for me as possible. Communication was excellent and I would recommend them to anyone :) Thank you!!
Claire · 5 June 2023
★★★★★ 5/5
TrustpilotChallenging Times
In these testing times with lenders it seemed, moving the goal posts every other day, Damian and his colleagues Nicole and Kelly were excellent. Good up to date knowledge and swift responses to questions and queries is exactly what was needed. Would highly recommend... if only the actual moving was as smooth! Dream on....
David · 3 August 2020
Agent replied · 17 June 2024
Hi David,Thank you for highly recommending us 😃Damian, Nicole and Kelly are thrilled they could help you and hope your move goes as smooth as possible, sorry we can't help with that too 😉Kind RegardsPropertyPal Mortgages
★★★★★ 5/5
GoogleWere very happy with every aspect of house sale of a relatives estate from start to finish. Sale price matched initial estimate, great comms, professionalism, advice and help with interim issues relating to purchase. Would recommend and very happy to use again if required.
Jill · 16 April 2025
Agent replied · 23 August 2024
Hi Jill, many thanks for your feedback & we're glad to hear you had such a positive experience selling your property with John Minnis.
★★★★★ 5/5
TrustpilotGreat Team, Great Advice, Just Great
As always my wife and I have received a fantastic service from Owen and his team throughout our whole mortgage process, from selling our house and buying our new home right through to the perfect advice on the best life insurance policies for us both. Would highly recommend them and thank you once again.Andy & Kelley
Andy · 8 April 2019
Agent replied · 17 June 2024
Hi Andy & Kelley,Thank you so much for your 5* review! So pleased you are still happy with our 'great' service after all these years 😃We are always here when you need us. Thanks for recommending us.Kind RegardsPropertyPal Mortgages Team.
★★★★★ 5/5
TrustpilotReally great service from Marie and…
Really great service from Marie and Zoe. Marie was really helpful with the advice and information provided for the decisions I needed to make, and Zoe is always so quick to update me and help me out with any queries I’ve had. Couldn’t recommend them more.
Hannah · 14 October 2021
Agent replied · 17 June 2024
Hi Hannah, It was an absolute pleasure to help you. Marie and Zoe will be over the moon with your kind words, thanks so much for taking the time to leave us this lovely review. Have a great day 👋PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFabulous service
Marie and the team provide an excellent service. I would recommend the team to everyone. I am confident that I have been given the best advice and they take away all the stress of changing mortgages and paperwork associated with it.
Caoimhe · 1 July 2022
Agent replied · 17 June 2024
Hi Caoimhe, Thanks for your lovely review. Our team strive on making everything stress free - we're so glad we could help and that you had a positive experience. Thanks for choosing to work with us, we really appreciate it ❤️ PropertyPal Mortgages
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Propertypal took care of everything and only got in touch with me whenever they needed me to follow any steps. Was kept informed throughout the whole process and they were quick to follow up on any inquiries I made to them. Will (and have already) recommend their service to others.
Sameer · 14 June 2018
Agent replied · 17 June 2024
Hi Sameer,Thank you so much for such a good review.We as a team are so happy to hear that you are pleased with the service.Look forward to helping you again in the future and anyone you recommend to us. Kind Regards PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic bunch who were always quick…
Fantastic bunch who were always quick to reply or phone to any queries. Took care of the whole mortgage application process with us only having to gather some documents for them. A special mention to Laura who was always lovely to speak to and went above and beyond for us.
Stefan · 7 December 2020
Agent replied · 17 June 2024
Hi Stefan, Laura is very touched by your kind review and so pleased she could help get you sorted as are the rest of us!Thank you so much for leaving us a 5* review and we will see you again for your review!Kind RegardsPropertyPal Mortgages Team.
★★★★★ 5/5
GoogleExcellent Service
Absolutely fantastic from start to finish, I was kept informed the team were friendly, efficient and very helpful. Thank you
Dawn · 16 November 2025
Agent replied · 16 April 2026
Thank you Dawn for your kind feedback!
★★★★★ 5/5
TrustpilotSpoke to Damian
Spoke to Damian. Found him to be very helpful and met me at a time that suited. Clear and concise information. In no way pushy but found the right deal for me. The whole process was lightening quick and I was always kept informed of what stage things were at. Highly recommended.
Stephen · 31 January 2020
Agent replied · 17 June 2024
Hi Stephen,Damian has asked me to pass on his thanks to you for your fantastic review!We are so pleased we found the right deal for you and we will continue to so at each of your future reviews.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotCouldn't recommend PropertyPal highly…
Couldn't recommend PropertyPal highly enough. A great experience from start to finish. Friendly, knowledgable, communicative staff supported by great IT systems so everything could be done quickly & remotely. Special thanks to Catherine for all her help and patience with our complex requirements.
Bryony · 14 October 2021
Agent replied · 17 June 2024
Hi Bryony 👋Aw, what a lovely review to receive. We really pride ourselves on keeping you informed every step of the way and generally just making the whole process that little bit easier.Catherine is a superstar - thanks for your kind words. We will be sure to let her know ❤️ Have a great week.PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic Support
The property pal team were fantastic! Always fast to respond to any questions I had! It was touch and go with my offer due to change in criteria with COVID...Without Damian and the team fighting my corner it might not have got my offer! Superb effort from them!
Sarah · 26 August 2020
Agent replied · 17 June 2024
Hi Sarah,We are always ready for fight to get the best mortgage deals we can for our clients and so pleased we got everything sorted for you 😃Hope you will be very happy in your new home and we will see you again for your review.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotPropertyPal Mortgages is second to none
PropertyPal Mortgages is second to noneWe always work with Marie for our Mortgages, both investment and personal. Marie and the team do all they can to make the process as easy and efficient as possible, and take the time to make sure you are always getting the best deals and advice possible.
Lucy · 23 October 2018
Agent replied · 17 June 2024
Hi Peter & Lucy,Thank you so much for taking the time to leave such a lovely review.Marie is thrilled with your comments as are the rest of the team.We look forward to helping you both long into the future.Many thanksPropertyPal Mortgages Team.
★★★★★ 5/5
TrustpilotFast
Fast, sensible advice from a friendly team who are clearly well-informed and well-placed to guide customers. Mortgage renewals have been sorted with minimum fuss over a period of years.
Declan · 14 May 2026
★★★★★ 5/5
TrustpilotExtremely helpful and professional
Extremely helpful and professional. Always on hand to answer any queries and with the use of What’s app it made it even easier for us to stay in touch.
Gareth · 12 May 2026
★★★★★ 5/5
TrustpilotI couldn't recommend PropertyPal…
I couldn't recommend PropertyPal Mortgages enough! Renewing my mortgage couldn't have been easier. They kept me updated every step of the way and always so friendly and helpful. A special mention to Marie, Tonicha & Zoe you made everything so stress free! Thank you!
Sian · 6 May 2021
Agent replied · 17 June 2024
Hi Sian, We are so grateful for your 5* review. It's lovely to hear that we helped you along the process and made things that little bit easier! We will certainly pass your feedback to Marie, Tonicha and Zoe. If there's anything else you need in the future, please don't hesitate to reach out to us 😊PropertyPal Mortgages Team
★★★★★ 5/5
Trustpilotfirst time buyer and have to say the…
first time buyer and have to say the service was excellent! all the team where very helpful, Catherine was very easy to talk too and helpful and went leaps and bounds to get my mortgage approved. Would highly recommend.
Steven · 28 January 2022
Agent replied · 17 June 2024
Hi Steven, Thanks for the feedback. We're so glad that you had a positive experience with us and that we were able to help you on your new home journey 🏠We'll also be sure to pass on your lovely words to Catherine! All the best in your new home 🥳 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotInvaluable support
Invaluable support The team at Property Pal were truly invaluable during my mortgage journey. Special thanks to Laura Wylie who worked tirelessly throughout the process and offered crucial advice when I needed it most. An absolute star! Couldn't recommend this service enough.
Kathryn · 27 July 2021
Agent replied · 17 June 2024
Hi Kathryn, Thanks so much for your kind words. We know too well how overwhelming and stressful the process can be, so we do our best to remove unnecessary pressure. Ain't nobody got time for that!Laura will be delighted to hear this too - I will certainly pass on your lovely feedback. Have a great day 😊👋PropertyPal Mortgages Team
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