Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLaura and the team were absolutely…
Laura and the team were absolutely brilliant with me throughout the process which was made even more difficult by Covid-19! As a first time buyer I was clueless but Laura was on hand to answer any questions (no matter how stupid they were!) Would definitely recommend.
Chris · 24 July 2020
Agent replied · 17 June 2024
Hi Chris,We are not letting this pesky COVID get in the way of getting our customers the best deal we can 😁The whole team loved your comments and theres no such thing as a stupid question I promise!Anytime you need us, we will be here!Kind RegardsPropertyPal Mortgages
★★★★★ 5/5
TrustpilotExcellent service throughout our fairly…
Excellent service throughout our fairly complicated mortgage application. Damian was very knowledgable and was fantastic at guiding us through the process. I would recommend this service very highly, especially if you have circumstances that are a bit different (ie temporary contract/ moving jobs).
Claire · 1 April 2021
Agent replied · 17 June 2024
Hey Claire, Thanks so much for sharing your feedback with us 😊 We will certainly pass this onto Damian, he's a good egg, right! Have a wonderful Easter. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHappy Customer
2nd time using property pal mortgages and again services are second to none, Zoe has been nothing but the best, definitly went above and beyond for her customers, couldn't recommend highly enough, her and the whole team
Dale · 29 March 2022
Agent replied · 17 June 2024
Hi Dale, We're thrilled that you've come back to use our services for a second time. It's very much appreciated by the team 😊We will pass on your lovely feedback to Zoe, she will be delighted ❤️ PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI work with Marie quite a lot on a…
I work with Marie quite a lot on a number of mortgages and life covers. Her and the team are just fantastic! I couldn’t ask for more!I huge thank you again for all your assistance over the years!!!
Teresa · 24 January 2022
Agent replied · 17 June 2024
Hi Teresa, Thanks for continuing to choose us time and time again. We really try to remove all the unnecessary hassle and get the best deals possible, so it's great to hear your positive feedback - especially about Marie, she will be delighted to hear this!If you need anything else, just let us know 👋PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Made the whole process simple and stress free. Special thanks to Catherine and Bebhinn for all their hard work. We are over the moon to finally become home owners.Paula & Kyle
Paula · 11 March 2022
Agent replied · 17 June 2024
Hi Paula and Kyle, Thanks so much for choosing us! We're so happy that we could help make the mortgage process easier for you both. Congratulations on your new home ❤️ PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThis is the second time I have used…
This is the second time I have used PropertyPal Mortgages and they were brilliant again. Everything is made as simple as possible, no stress no drama!Thanks to all the team for helping me get my new house sorted :)
Leanne · 17 November 2021
Agent replied · 17 June 2024
Hi Leanne,We're delighted that you decided to use us again, thanks so much. Our team really strive on making things as simple as possible, so it's great to hear you were happy with the outcome. Enjoy your new home 🏡PropertyPal Mortgages Team
★★★★★ 5/5
GoogleOur family recently sold with JMEA and the experience was great. From start to finish the team communicated clearly and gave great advice. We will be using this agency again and could not recommend highly enough!
Patrick · 7 April 2025
Agent replied · 24 May 2025
Thank you Patrick for your positive feeeback!
★★★★★ 5/5
TrustpilotFantastic service!
Fantastic service.As a first time buyer, all I've heard was how much of a pain it can be getting a mortgage application in and approved. The PropertyPal team made this process effortless. Thank you Catherine, Bebhinn and team!
Ross · 25 November 2021
Agent replied · 17 June 2024
Hi Ross, What a lovely message to read 😊We're delighted the team could help with your mortgage application and make the entire process that little bit easier for you. Have a lovely Christmas 🎄 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, have helped me through the process from start to finish there isn’t enough room for the amount of thank you’s I would like to put especially to Bebhinn Stuart and the team. Thank you so much
Andy · 18 November 2021
Agent replied · 17 June 2024
Hi Andy, This has made our day 😍A big thanks for deciding to go with us. We really love helping our customers through the process and making things as simple and stress free as possible 👍PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFirst class service throughout
PropertyPal have been above and beyond in terms of customer service from the outset of my buying journey. Proactive, supportive, communicative, and experts in their field - they are always at hand to answer any query, big or small. The entire experience has been a delight and Shea is especially worth a mention for his advice and excellent support throughout. Thanks all!
Paul · 17 November 2022
★★★★★ 5/5
TrustpilotI can’t thank Marie and the girls…
I can’t thank Marie and the girls enough for all there help. They made everything so easy and very fast. Nothing was ever a problem with the girls. I will be recommend property pal mortgages to everyone . Thanks again. X
Aimee · 18 January 2021
Agent replied · 17 June 2024
Hi Aimee,Thank you so much for recommending us and for such a good review!Marie and everyone as so pleased we made everything so easy for you.We are here anytime you need us.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExpertly guided through my remortgage
Expertly guided through my remortgage, with regular updates and quick responses to all my questions. Many thanks to the whole team - highly recommend!
Lorna · 14 May 2026
★★★★★ 5/5
TrustpilotFirst time buyer: Incredibly grateful
I am a first time buyer who really didn't know what the process was or what was expected of me. PropertyPal really reassured me and took me by the hand through everything. They made all the stages simple and all the expectations of me clear. They really made everything so simple and I couldn't speak higher of my experience with them. With it being my first time I didn't know what I was getting myself into but their advice and availability to answer my questions was invaluable.
Michael · 13 June 2022
Agent replied · 17 June 2024
Hi Michael, Thanks so much for the kind words. We specialise in helping first-time buyers get onto the property ladder so your positive feedback means a lot to us. Best wishes in your new home 🥂 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotOwen has been such a great help for us…
Owen has been such a great help for us and would highly recommend him to help you with your mortgage!
Alana · 6 March 2025
★★★★★ 5/5
TrustpilotI can’t recommend Property Pal enough…
I can’t recommend Property Pal enough they have a fantastic team, both Shea and Clara-Jane were brilliant and kept me informed throughout my application. I really appreciate everything thank you so much. You have nothing to worry about with the application these guys are experts and will to their upmost to help you with any questions you may have.
Glenn · 19 December 2022
★★★★★ 5/5
TrustpilotHighly recommended
Danielle was so helpful and made everything feel straight forward. She was reassuring and knowledgeable. The whole property pal set up is easy to use when submitting documents and the team respond quickly to any queries you might have. Excellent service and I would highly recommend.
Louise · 20 December 2023
★★★★★ 5/5
TrustpilotPedenKnowles were fantastic
PedenKnowles were fantastic, made the process so easy for me and made me feel at ease throughout it. Thanks very much!
Sarah · 26 May 2026
★★★★★ 5/5
TrustpilotGreat service from Marie and Ian
Great service from Marie and Ian . They do all possible to help and would highly recommend this company . Thanks very much Tanya .
Tanya · 25 April 2026
★★★★★ 5/5
TrustpilotFive Star Experience
An excellent service provided by Property Pal with regards to multiple matters including remortgage, protection applications and insurance renewals. Everything was explained well and dealt with promptly helping to reduce any potential stress in current times. Many thanks to Marie, Kathryn, Zoe, Lucy and all the team at Property Pal!
Shauna · 31 August 2023
★★★★★ 5/5
TrustpilotWould highly recommend property pal…
Would highly recommend property pal 5star service , Thank you Damian you where brilliant from start to finish , You where there to answer questions and help us the whole way and even now your still there to help Thank you again 😁
Janine · 31 August 2019
Agent replied · 17 June 2024
Hi Janine,Thank you so much for your fantastic review!We are thrilled that you found our service 5 Star ⭐️We are always here to help when you need us 😃Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service
Great service, professional and easy managed from start to finish. Highly recommend.
Deirdre · 21 July 2026
★★★★★ 5/5
TrustpilotNew Home
Our experience with Owen from start to finish was so straight forward and smooth, he explained everything very simply, which made it very easy for us to pick our mortgage/protection and anything else we needed. He was always quick to answer any questions we had. Couldn't thank Owen enough for all his help
John · 11 May 2023
★★★★★ 5/5
GoogleBeautiful homes on display!!
Clodagh · 16 January 2026
Agent replied · 16 April 2026
Thank you Clodagh for you kind review!
★★★★★ 5/5
TrustpilotMortgage
I really cannot thank Marie Knowles and Kathyrn enough for all the work and effort they put into helping me there were alot of unforseen events that caused alot of stress these two ladies were so reassuring and helpful they really went above and beyond their job role I highly recommend
Taylor · 6 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
