Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWould highly recommend property pal…
Would highly recommend property pal 5star service , Thank you Damian you where brilliant from start to finish , You where there to answer questions and help us the whole way and even now your still there to help Thank you again 😁
Janine · 31 August 2019
Agent replied · 17 June 2024
Hi Janine,Thank you so much for your fantastic review!We are thrilled that you found our service 5 Star ⭐️We are always here to help when you need us 😃Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotNew Home
Our experience with Owen from start to finish was so straight forward and smooth, he explained everything very simply, which made it very easy for us to pick our mortgage/protection and anything else we needed. He was always quick to answer any questions we had. Couldn't thank Owen enough for all his help
John · 11 May 2023
★★★★★ 5/5
TrustpilotMortgage
I really cannot thank Marie Knowles and Kathyrn enough for all the work and effort they put into helping me there were alot of unforseen events that caused alot of stress these two ladies were so reassuring and helpful they really went above and beyond their job role I highly recommend
Taylor · 6 July 2023
★★★★★ 5/5
TrustpilotGreat service
Great service, professional and easy managed from start to finish. Highly recommend.
Deirdre · 21 July 2026
★★★★★ 5/5
GoogleBeautiful homes on display!!
Clodagh · 16 January 2026
Agent replied · 16 April 2026
Thank you Clodagh for you kind review!
★★★★★ 5/5
TrustpilotBrilliant service from all at Property Pal Mortgages.
Brilliant service from all at Property Pal Mortgages! Always on the ball with super fast response at all times. Applying for a mortgage and insurances can be very stressful but thankfully Marie was easy to talk with and made everything seem so straightforward. Highly recommend😀
Heather · 2 August 2017
Agent replied · 17 June 2024
Hi Heather, Thank you for your positive feedback! We pride ourselves in delivering a first class service and we're happy to hear you received this from Marie. It also makes us proud you've taken the time to share this!! We'll look forward to talking come renewal time.Regards, The PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat experience with Peden Knowles
Great experience with Peden Knowles. Everything clearly laid out and explained. All questions answered well. A great company to work with.
Christopher · 11 May 2026
★★★★★ 5/5
TrustpilotFantastic ongoing service
Can't speak highly enough of property pal mortgages. Not one to write reviews but have to for them - bought a house in 2019 using them for my mortgage advisor and hadn't a notion of where to even start but they made every last thing so easy for me. Now Ive just remortgaged and once again they were the ones who got in touch with me to get the ball rolling, found me the best value new mortgage provider and did all the work that I wouldn't ever want to have to do. Everyone is always really quick to respond to any questions, simplify everything and are so friendly and helpful.
Lydia · 26 July 2024
★★★★★ 5/5
TrustpilotGreat communication and easy process.
The customer service Peden Knowles financial is excellent, they are very easy to deal with, and have great communication, any questions or queries were answered in a mannerly time frame which made the process easy. I would definitely recommend them.
Jenny · 2 December 2025
★★★★★ 5/5
TrustpilotCouldn't recommend enough !!
Couldn't recommend enough !!Owen was extremely helpful in getting me the best rate for my remortgage and walking through and explaining what would be the best route to take. Owen and his team where efficient and quick. I never though getting a mortgage would be so stress free and easy
Customer · 20 June 2023
★★★★★ 5/5
TrustpilotI couldn’t have picked a better service...
I couldn’t have picked a better service to go for with my remortgage. The team were always on hand and nothing was ever too much bother to them. Would highly recommend, especially Marie who made the whole experience so much easier
Andrew · 14 June 2019
Agent replied · 17 June 2024
Hi Andrew,Thank you so much for your 5* review!Marie is thrilled with your comments as are the rest of the team.We will always be here in the future for any of your mortgage and protection needs.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent customer service
Very helpful, professional and efficient staff. Everything was explained so well and we were helped with getting a mortgage, finding the right insurance and supported through making a will. Excellent customer service. Thank you all at Property Pal.
Nicola · 3 June 2020
Agent replied · 17 June 2024
Hi Nicola,Thank you so much for taking the time to write such lovely review!! All we can say is it was our pleasure Nicola..Look forward to speaking with you again for your review!!Kind Regards,PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service
As Fiona said, from the very start the service has been excellent. Laura was great in every way, even to piont of sharing our excitement on receiving our mortgage. Thank you so much for everything.
Russell · 12 February 2021
Agent replied · 17 June 2024
Hi Russell,Laura does get rather excited when she secures mortgage offers 😃Anytime you need us please just get in touch and we will help anyway we can and we will see you again for your mortgage review when that is due.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFast
Fast
Highly recommend. Our remortgage was sorted so quick. Professional team & service. Thank you PendenKnowles
Jenny · 26 May 2026
★★★★★ 5/5
Trustpilotthank you
Could not have been happier with the service I received from Laura and her team! A stress free and straight forward process. I was updated at every stage in a professional and friendly manner. Would highly recommend!
Alison · 26 February 2020
Agent replied · 17 June 2024
Hi Alison,Thank you for recommending us!We are so pleased we made the whole process stress free and straight forward for you.We look forward to looking after your mortgage and protection needs long into the future.Kind Regards PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotWould just like to say a huge thank you…
Would just like to say a huge thank you to Laura and everyone else at PropertyPal mortgages who couldn’t have been more helpful when arranging our mortgage for us. Would recommend PropertyPal mortgages to anyone!
James · 28 September 2020
Agent replied · 17 June 2024
Hi James, Thank you so much for your recommendation.Laura is thrilled with your comments.We are here anytime you need any help with your mortgage or protection.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent team
Excellent team, very helpful, and kept me up to date on each step of my first-time buying experience. Special thanks to Orla and Clara-Jayne.
Fintan · 19 August 2022
Agent replied · 17 June 2024
Hi Fintan, We really appreciate your kind words and will pass this onto Orla and Clara-Jayne. Thank you for choosing us and congratulations on your new home 🥳PropertyPal Mortgages
★★★★★ 5/5
TrustpilotHighly recommended!
Marie has looked after all our mortgage and insurance needs for many years now. The customer service we receive from her and indeed all the girls in the office has always been very professional. Any queries have always been dealt with swiftly and any questions we may have no matter how silly they may sound have always been answered. Financial matters can often be stressful but dealing with everyone at PropertyPal Mortgages ensures a stress free solution every time!
Katrina · 1 July 2021
Agent replied · 17 June 2024
Hi Katrina, It's great to hear you're a returning customer - it means so much ❤️ No question is a silly question when it comes to mortgages, we've heard them all! Our team just strives on making everything less complicated and stress free. The way it should be. Once again, thanks for always coming back to use our services. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotBest Experience
I recommend Property Pal Mortgages to any family and friends thinking of buying a house and applying for a mortgage. Team always keep you updated on progress through the online communication log so everyone knows what stage application is at which was particularly useful for me as can’t always access telephone calls at work . Ive tried individual brokers before but if they on holidays, absent etc then no-one else processing application so it gets delayed but Property Pal Mortgages always have a team following up questions and queries on applicants behalf to keep mortgage application progressing along. Highly recommended. Thankyou
DavidB · 4 March 2021
Agent replied · 24 August 2024
Hi David, What a lovely review to receive! The team is delighted with your feedback. It really means so much that you would take the time to recommend us to your family and friends👏We look forward to helping you again in the future. Have a lovely weekend! PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotMy Mortgage experience with Property…
My Mortgage experience with Property Pal was very easy, they handled everything for me. The application process was completed over video call.Property Pal didnt charge any for the mortgage service. They are very supportive from the start and provide regular updates during the process. Overall the process is hassle free and excellent.
Gopinath · 29 November 2022
★★★★★ 5/5
TrustpilotFirst class sevice
Fantastic service right from the very start, every member of propertypal mortgages that I've have the pleasure of being involved with could not of been more helpful, most especially though Laura and Nicole have been great, nothing was ever a bother, communication lines have been fantastic and most importantly their professionalism has been second to none could not have asked for two better ladies to sort out our mortgage for us. Great service that I would highly recommend to anyone
Ursula · 30 January 2021
Agent replied · 17 June 2024
Hi Ursula,Laura and Nicole are so thrilled with your comments and are so happy they were able to help you during what can be a very stressful time!Thank you so much for a fantastic review and for recommending us!We look forward to helping you and anyone you recommend long into the future!Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotOwen and the team where amazing really…
Owen and the team where amazing really helped us and clarified everything every step of the way. We could not have gotten through this process without them. Highly recommended superb service friendly and professional all in one.
Lauren · 11 April 2019
Agent replied · 17 June 2024
Hi Lauren,Thank you so much for your fantastic review!We are so happy we helped you get through the process without any stress!We will be here to help with all your mortgage and protection needs for years to come.Kind RegardsLucy
★★★★★ 5/5
TrustpilotExcellent Service
We've used PropertyPal twice now and have been very happy with the service provided on both occasions. Everything is made hassle-free and convenient, with great communication all along the way.
Gerrard · 7 June 2021
Agent replied · 17 June 2024
Hi Gerrard, Thanks for the lovely feedback and 5* review - we're delighetd to hear you returned to use our services again - so glad we could be of help. Have a lovely day 😊PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFabulous Service!
Amazing service from start to finish. Thanks to Damian, Nicole, Connor, Holly and anyone else who helped me with the mortgage process. Over the moon! Thanks again .Jason & RIch
Jason · 19 April 2021
Agent replied · 17 June 2024
Hi Jason and Rich, We are so grateful for such a positive review. It's our pleasure to help you along the process and to make things that little bit easier! If there's anything else you need in the future, please don't hesitate to get in touch 😊PropertyPal Mortgages Team
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