Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbsolutely outstanding service!!
Absolutely outstanding service!!! From start to finish, I have been subjected to the most seamless mortgage process and outstanding customer service I could have imagined. Not one single moment of stress, worry or wait experienced throughout this process and I am delighted with everything. Nicole and Owen were first class in all communications with me and were always there to answer my questions and queries.I cannot express how great this has been...a million miles away from how I thought my first mortgage application would go. Thanks You All!
Lee · 10 February 2020
Agent replied · 17 June 2024
Hi Lee,We know getting your first mortgage can be a scary experience so we are thrilled we managed to make it such a good experience for you! You are very welcome from all of us and hope you are very happy in your new home!Kind Regards PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic for First-time Buyers!
100% recommend PropertyPal mortgages! The team have been amazing throughout. They made everything clear and simple, which was brilliant for us as first-time buyers. We dealt with Kelly, Catherine, Bebhinn, Holly and Ian. They were all friendly, helpful, professional and quick to respond to emails. It was easy to communicate with them and provide information/documents. No such thing as stupid questions either. We are very pleased with the service!
Lisa · 22 March 2022
Agent replied · 17 June 2024
Hi Lisa, Thank you for choosing us. We're delighted you were happy with the service and that we could secure the right mortgage for you. I will pass on this wonderful feedback to the rest of the team. Best wishes in your new home 🏠🥳PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotBrillant experience and knowledge
Absolutely delighted with the service from Peden Knowles. I had a bit of a complex ask, with getting a second mortgage but the team were amazing dealing with everything, I got regular updates and was kept in the loop with every step. The mortgage process can be daunting but this time around, it was so straightforward and stress free thanks to all the team. I couldn’t recommend enough!
Claire · 26 February 2026
★★★★★ 5/5
TrustpilotExcellent Professional Service
I would honestly recommend PropertyPal to anyone starting out in property with little or no idea about the whole process. You just tell the team what you plan to do, and they advise you with your best intentions in mind. A special mention to Aimee who I made the initial contact with on the phone, who make me very comfortable and relaxed about the whole process which can be quite daunting. Another special message to Kathryn who made regular contact with me and kept me updated on my application. Lastly a very special mention to Owen, who always kept me updated and advised me expertly. They really take the hassle of buying a house away from you and take it all onboard. Couldn’t recommend them enough, and I’ll be sure to return if I ever buy any more.😊
David · 8 April 2019
Agent replied · 17 June 2024
Hi David,Thank you so much for your fantastic review!We are so pleased we took all the hassle of buying a house from you, that's what we are here for 😃We look forward to looking after your mortgage and protection needs for years to come.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFrom the very first time we met Marie…
From the very first time we met Marie (months before we even planned to look at the mortgage officially) we were dealt with in an extremely efficient and professional manner, not only that but Marie was also friendly and informative and explained everything thoroughly without using language that we wouldn't understand. I can't recommend using their service enough and I have already made our friends and family aware of how well the service from Marie was.The service doesn't just entail Marie, the guys in the office chasing and sending emails and keeping us up to date, they were no different in terms of their helpfulness and professionalism, an exceptional service also.
Gareth · 9 August 2018
Agent replied · 17 June 2024
Hi Gareth,Thank you so much for your wonderful review!Marie is over the moon with your lovely comments.We look forward to looking after your friends and family too if they come to us for advice.Many thanksPropertyPal Mortgages Team.
★★★★★ 5/5
TrustpilotExcellent service for first time buyers
As a first time buyer, I was a little anxious about the whole mortgage application process, however property pal mortgages made it so easy and straightforward, explaining everything and keeping me up to date with it all as we went along. I am very grateful to Owen and the team for helping me to purchase my first home and I would definitely recommend them on to anyone else going through the same process. Many thanks for all your help.
Christine · 8 August 2018
Agent replied · 17 June 2024
Hi Christine,Thank you so much for your 5* review.We love being able to help people get onto the property ladder. We hope you are very happy in your new home.Looking forward to helping anyone you recommend to us!Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotCan’t recommend highly enough
This is my second time working with Owen and team and couldn’t recommend them highly enough. Great communication and make the whole process as stress free as possible. Will continue to use their services in future without a doubt.
Stephen · 25 July 2025
★★★★★ 5/5
TrustpilotFantastic Service
Marie is always so helpful, approachable and professional. She takes the stress of sorting out our mortgage and life insurance away and I couldn't ask for better.
Amy · 10 November 2025
★★★★★ 5/5
TrustpilotAbsolutely brilliant!!
Can’t rate the service highly enough! Laura was totally fantastic from start to finish! So friendly, yet professional, and couldn’t be more helpful throughout the whole process. Nicole was great at keeping me updated as well. They couldn’t do enough to help speed the whole process along, and managed to get me a cracker deal with Virgin. I’ll be sure to use them next time. Don’t hesitate - give them a shout!!! :)
Paul · 10 February 2020
Agent replied · 17 June 2024
Hi Paul,Cracker deals are what we are here for 😃Nicole and Laura are over the moon with your comments so thank you very much!Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI cannot recommend PropertyPal…
I cannot recommend PropertyPal Mortgages enough, especially the mortgage advisor Damien Kirk. I had thought the initial process of applying and being accepted for a mortgage would be very stressful. This was not the case at all as Damien was very helpful and kept me up to date throughout the whole process. The service I received from PropertyPal Mortgages was very professional and customer centred. I would highly recommend PropertyPal Mortgages.
L · 22 July 2020
Agent replied · 17 June 2024
Wow! What a fantastic review!! Damian is thrilled with your comments and so pleased he could make the experience so easy and stress free for you 😃We look forward to helping you again with anything you need, and anyone you recommend to us 😜Kind RegardsPropertyPal Mortgages
★★★★★ 5/5
TrustpilotExcellent service from Peden Knowles Financial
Excellent service from Kathryn and Peden Knowles Financial. They were very helpful and kept me updated throughout the process. They reviewed my product transfer and secured a better rate than what was currently available from my lender. I’m very satisfied with the service and would happily recommend them.
Eric · 3 June 2026
★★★★★ 5/5
TrustpilotThank you Laura!!
From the very first call we have been extremely impressed by all staff who helped us with securing a mortgage offer.It hasn't been an easy process due to being part furloughed but Laura has been exceptional the whole way through keeping us informed of what we needed to do next! I'm delighted to say we got a mortgage offer today 😁Thank you so much Laura for everything.
Russell · 11 February 2021
Agent replied · 17 June 2024
Hi Russell & Fiona,Fantastic news about getting your mortgage offer!!! 🥳We love a good challenge and are so pleased when we are able to get good results for our clients.Laura sends her thanks to you both for leaving such good reviews!Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotReally impressed with propertypal…
Really impressed with propertypal mortgages. We didn’t think we could get a mortgage but propertypal did all they could to help us and made the whole process run very smoothly keeping us updated the whole time. We are so grateful to Owen, Marie and the team, thank you!!! We completed this week and have been spending our spare time cleaning and decorating. Thank you for helping us get our first home!
Zara · 19 July 2019
Agent replied · 17 June 2024
Hi Zara,Thank you so much for your 5* review.Owen, Marie and the rest of the team are thrilled with your comments 😃We hope you are so happy in your new home and we look forward to helping you with all your mortgage and protection needs long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotAn excellent service
I would highly recommend Property Pal mortgages. I was a first time buyer and Damian made the whole process easy and stress free for me. I was kept well informed at every step and Damian was always on hand to answer any questions I had. The entire process could not have gone smoother and I will definitely be returning when it is time to renegotiate my mortgage deal.
Charlene · 8 August 2019
Agent replied · 17 June 2024
Hi Charlene,Thank you so much for your fantastic review.Damian is over the moon with your comments 😃We look forward to look after all your mortgage and protection needs when you are due for your review.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotWe would definitely reccomend Property…
We would definitely reccomend Property Pal Mortgages. The service we received was first class. Damian and the team were friendly, helpful and professional throughout. We were guided through the different choices and found a mortgage that best suited our needs. We also got great insurance cover. We were kept well informed at all times and received regular updates and advice. We would certainly use Property Pal Mortgages again.
Sarah · 2 June 2019
Agent replied · 17 June 2024
Hi Sarah,Thank you so much for your 5* review.We are so pleased you found our service so helpful.We are here to help with all your mortgage and protection needs long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic Service from the team!
Marie, Lucy, Kathryn, Tonicha, Katie and Philip at PropertyPal Mortgages were all very helpful and friendly, providing an excellence stress free and professional service for our first mortgage. All the staff provided regular updates which kept us in the loop with how our mortgage was progressing at every stage, along with quick responses to any of our queries. Glad to have used PropertyPal Mortgages and would highly recommend.
Lindsay · 7 February 2019
Agent replied · 17 June 2024
Hi Lindsay,Thank you so much for your amazing review!! 😃The whole team are over the moon with your comments and so pleased you were happy with our service.We look forward to looking after your mortgage and protection needs long into the future.Kind RegardsPropertyPal Mortgages Team.
★★★★★ 5/5
TrustpilotHad my mortgage transfer recently and…
Had my mortgage transfer recently and PropertyPal Mortgages were extremely proactive in contacting me about my renewal and in one phone call provided me with all of my options and carried out all the necessary work without me having to do a thing. Once again, outstanding service so thank you very much. Brilliant.
Lee · 5 May 2022
Agent replied · 17 June 2024
Hi Lee, A massive thank you for your lovely feedback, the team where delighted that they could help with your renewal. Best wishes with everything ☺️PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic service
From start to finish Owen and the team were fantastic. There were some issues with my credit at the beginning, however, I was kept well informed and given options throughout. During the whole process, I was emailed and called at every successful stage. This was perfect as it kept me informed but also took away a lot of the pressure. I would highly recommend the service!
Declan · 11 July 2018
Agent replied · 17 June 2024
Hi Declan,Thank you so much for your 5* review!We are so glad we took away a lot of the pressure in buying your 1st home.Look forward to helping you again in the future.Kind Regards PropertyPal Mortgages Team.
★★★★★ 5/5
TrustpilotBeen using Marie and the team for…
Been using Marie and the team for around 7 or 8 years now and couldn't ask for better service or advice. Marie's advice is next to none and payed off after her advising me to take out fracture cover which unfortunately 2 years ago i needed. The insurance paid out straight away, which covered my bills and mortgage for the few months i was off
Martin · 10 September 2018
Agent replied · 17 June 2024
Hi Martin,Thank you so much for your wonderful review.So glad you are happy with all the advice you have been given over the years and Marie is thrilled with your comments.We look forward to helping you long into the future.Many thanksPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic and professional service
Fantastic service, professional service, reliable and excellent communication from Orla, it was great to deal with local point of contact who kept us informed of each stage of our application. Very knowledgeable thank you so much Orla for all of your guidance and support. From Emma and Barry Connolly
E · 24 August 2022
Agent replied · 17 June 2024
Hi, Thanks so much for your 5* review. We're delighted to have helped you secure a mortgage and that Orla could guide and support you through the process ❤️ PropertyPal Mortgages
★★★★★ 5/5
TrustpilotPropertyPal Mortages - Marie & team
Marie and her team were just the best. I completed a remortgage and a new mortgage application. Marie was so helpful and explained everything so well. She even took calls with me early in the morning when I was trying to purchase my second home. I would recommend propertypal mortgages to anyone and I will be using them again in the future!
Teresa · 17 July 2019
Agent replied · 17 June 2024
Hi Teresa,Thank you so much for your fantastic review!Marie and the rest of the team are over the moon with your comments 😃We look forward to looking after your mortgage & protection needs long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHighly recommend
This company was a pleasure to work with when I initially bought my house and has continued to provide a brilliant level of service with remortgaging everytime. Always friendly and extremely helpful with your best interest at heart when completing searches to provide recommendations for them to action on your behalf. Highly recommend
CAROL · 27 January 2026
★★★★★ 5/5
TrustpilotExceptional service
Exceptional service, this was our first time buying a home. Catherine was amazing , she broke down everything for us, made sure we had all the information we needed.They even sorted our Solicitors. Thank you so much , we are now in our lovely home 🏘️
Customer · 18 September 2022
Agent replied · 17 June 2024
It's so lovely to read your kind words. Thanks for taking the time to leave us such positive comments. We wish you lots of happiness in your new home ❤️ PropertyPal Mortgages
★★★★★ 5/5
TrustpilotFantastic experience as first time buyers
PropertyPal were fantastic in helping us obtain our mortgage as first time buyers, they offered completely fee free advice and kept us informed every step of the way. The turnaround time was also unbelievably quick. In particular Catherine, Bebhinn and Dominic were instrumental in us having such a fantastic, easy experience.
Claire · 27 January 2022
Agent replied · 17 June 2024
Hi Claire, It was our pleasure in helping you through the process 🏠A big thanks for leaving us such positive feedback - Catherine, Bebhinn and Dominic will be delighted to hear your kind words.PropertyPal Mortgages Team
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