John Lambon Property Management reviews

★★★★★ 5/5

Trustpilot

A great experience from start to finish

As first time buyers, the whole experience of working with ProperyPal was great from start to finish. They were quick to respond to get us set up with appointments and were always available by email or phone to answer any queries. They seem to have a really well-organised team and the transitions between the different people we worked with at each stage of the process were seamless. It's been a long journey with our first property purchase falling through, but ProperyPal were there to advise and support us with their professional and friendly service throughout. Everything was explained really clearly and our needs were put at the centre of everything. I felt we were given plenty of time to think about and consider our options and our advisor (Catherine) went to the n-th degree to check all available options for us. A great service; a great group of professionals. Thank you all.

A · 10 December 2021

★★★★★ 5/5

Trustpilot

Mortgages the stressfree way

Used initially for getting my first mortgage, and as a first time buyer I felt a great weight lifted off my shoulders when everything was taken care of by all the advisors. Durring my remortgage I was contacted to book in for a meeting, and again everything was all taken care to get the best rate possible. I love how friendly the staff are, and how they break everything down to make everything simple to understand. I feel reassured that now every period of my mortgage is taken care off without myself having to stress or worry about it.

Tristan · 30 January 2026

★★★★★ 5/5

Trustpilot

As first time buyers my partner and I…

As first time buyers my partner and I were unsure how everything relating to mortgages came together. The entire team at propertypal explained everything to us in novice terms and we got a mortgage offer within just 3 weeks from initial meeting. Special mention to Margaret Donnelly, always available day/night to answer our questions and shared personal experiences to calm our worries. Thanks guys we will definitely be recommending the team and be in contact in the future.

Kirsty · 31 January 2022

★★★★★ 5/5

Trustpilot

Kathryn and team are fantastic!

Sinead · 11 August 2026

★★★★★ 5/5

Trustpilot

Making the impossible possible

We were what is called "a difficult case" having moved back to NI from RoI as lenders don't like people to move around countries. Several brokers told us there is no way they can get us a mortgage unless we live back in NI for 6 to 12 month. Well, Property Pal did it in 3 weeks from enquiry to mortgage offer including valuation survey done. They are magicians and very hard working ones! Can highly recommend, look no further. Many thanks to Catherine and the team.

Sandra · 5 August 2021

★★★★★ 5/5

Trustpilot

I cannot highly recommend Property Pal…

I cannot highly recommend Property Pal enough!!!! I recently needed to remortgage and the whole process from start to finish was very smooth and stress free. I dealt with Shauneen who was very bubbly and extremely helpful throughout the process even though I had her tortured with questions most days lol. Massive thank you to the advisor Laura who guided me through all the ins and outs of everything and also a thanks to Nicole. I normally go direct with my lender and was a little anxious about trying someone new but highly recommend as the whole process with Property Pal was very personal and they kept me updated at every stage of the process unlike the lender. Honestly will not go anywhere else, amazing team with amazing staff!!!

Tutu · 22 June 2021

★★★★★ 5/5

Trustpilot

The absolute best for mortgage advice in NI

What can i say, Laura Wylie at PropertyPal mortgages is simply fantastic. Laura was friendly, extremely knowledgeable and immediately I felt at ease, but most importantly Laura assured me this was the beginning of a process that would very likely end positively with home ownership. I cannot recommend Laura and her colleagues, particularily Nicole, enough. They basically do all the hard work for you, whilst remaining pleasent, encouraging and helpful. If you are considering a mortage i really cannot recommend Laura and her team enough.

John · 1 June 2021

★★★★★ 5/5

Trustpilot

Honestly couldn't ask for more from…

Honestly couldn't ask for more from them. Everything was explained in fantastic detail and always there to advice even the smallest detail no matter how silly. Always incredibly helpful when required and made sure me and my partner knew every aspect of the mortgage we would be taking out and how everything worked. Would and will be recommending them to anyone I know to go with rather than an outside mortgage advisor. Willing to spend time and meet face to face even over Google meets obviously with distance but also the current pandemic. 5 star is an understatement.

Robert · 2 May 2021

★★★★★ 5/5

Trustpilot

Amazing Mortgage Advisors!

The whole team has been absolutely amazing! Not only have they made the whole mortgage process (which my husband and I were pretty clueless about) so seamless, they were so informative, supportive and very cheerful! We didn't feel like we were ever forgotten about, and always on the receiving end of the best guidance! It was very easy to get ahold of anyone on the team - whether through email or phone. Responses were extremely quick and never fobbed off. Everyone has been wonderful in giving us their full attention and never rushed. Honestly, couldn't recommend this service enough!

Annoushka · 25 January 2021

★★★★★ 5/5

Google

Chad was brilliant at showing me around Old Belfast Road, it was quite a complex house and he was very informative, pleasant & professional.

Paula · 16 April 2025

★★★★★ 5/5

Trustpilot

I never heard of PropertyPal before

I had never heard of PropertyPal before looking to buy property in Northern Ireland and had spoken to a few brokers before deciding to go with PropertyPal. The others just didn't compare; one never returned my calls and still to this day never phoned me back, and another even told me that it was unlikely they'd even be able to get me a mortgage, which really worried me. PropertyPal have been upfront and on the ball right from the start and gave me several options of lenders. Laura and Nicole were always keeping me up to date with my mortgage application, which was reassuring as I didn't have to spend time chasing anyone for updates, and today I'm very happy to say I finally got my mortgage offer through! It's been a long journey but I got there in the end, and that's all thanks to PropertyPal!! Thank you to everyone on the team, as well as those working behind the scenes who I never got to speak to. You've all been grand!

Dina · 4 December 2020

★★★★★ 5/5

Trustpilot

Fantastic Service

The team I dealt with at PropertyPal Mortgages were excellent. Laura was very friendly and professional and was always in contact with me throughout the mortgage application process. Nicole and Ian who I also dealt with throughout the process were very responsive, friendly and professional also. I would recommend that anyone seeking to get on the property ladder deal with this excellent team as they genuinely care about your situation and getting you on the all important property ladder.

Eddie · 1 February 2021

★★★★★ 5/5

Trustpilot

This is our second time using Peden…

This is our second time using Peden Knowles for our house moves. Both times, we have been so impressed by the genuine investment they have in our situation. They are also brilliant at keeping us updated (even when there’s nothing to update - they’ll let us know that too so we aren’t left wondering!) and have been great at getting things moving along for us.

Andrew · 21 April 2026

★★★★★ 5/5

Trustpilot

Propertypal provided an outstanding…

Propertypal provided an outstanding service which was streamlined, efficient, courteous and friendly. Marie, Zoe and Bebhinn went the extra mile to ensure we got the best product from the lender. We were able to sign online documents and follow up work was completed quickly to ensure the process was painless. Propertypal looked after us from start to finish and we will definitely use them again! Thank you Zoe, Marie and Bebhinn.

Customer · 30 May 2022

★★★★★ 5/5

Trustpilot

Wow, incredible service throughout!!

Wow, what amazing service from start to finish!! 🤩We can’t thank Damian, Nicole & the team enough for their incredible support and assistance during our mortgage process. Especially with the COVID crisis going on, they reassured us and made us fully aware of what would be happening at every stage of the process.I can’t recommend PropertyPal mortgages enough & I just want to say a massive thank you for everything, your help has being invaluable to us and our family.

Donna · 8 October 2020

★★★★★ 5/5

Trustpilot

10/10!! Amazing Service!!

We originally were with another advisor but we were getting questionable results with very little help after seeing PropertyPal Mortgages offering advice on Instagram we contacted them to see if they would provide different answers for us, Thankfully we did! Regardless of issues thrown our way Laura was able to help point us in the right direction and secured us a mortgage. We couldnt be more thrilled with the service from all the staff at PropertyPal Mortgages they made it as stress free as possible and were always on hand to offer support. Thank to you all at PropertyPal Mortgages and especially to Laura for all your hardwork.

Alex · 29 September 2020

★★★★★ 5/5

Trustpilot

Amazing !

Honestly can’t thank Damian, Nicole and all of the team at Propertypal Mortgages enough for helping us throughout the process and to get our mortgage offer. As first time buyers with a low deposit during the COVID crisis we had a few points along the way where we thought things weren’t going to work out in our favour. But thanks to all the team at Propertypal we have just received our mortgage offer and are well on our way to moving in to our new home ! Thank you so much for everything we are so grateful :)

Rachel · 11 September 2020

★★★★★ 5/5

Trustpilot

Exceptional service.

I couldn't recommend propertyPal Mortgages highly enough. I've been with them for over 6 years now and in that time I've never had any issues. The staff are all friendly and nothing ever seems like a problem to them. We have dealt with Marie who is an absolute pleasure to work with. Her knowledge is second to none. If you're thinking about using PropertyPal mortgages then think no more, use them, you won't be disappointed.

Alan · 2 October 2021

★★★★★ 5/5

Trustpilot

Made moving house easier

Made the whole moving house and porting our mortgage process really easy. No hidden charges, regular updates. Very helpful, friendly and efficient team. Thanks Ian & co.

The · 23 January 2026

★★★★★ 5/5

Trustpilot

Mortgage application right in the middle of Covid-19!

My mortgage application was processed right in the thick of the covid-19 pandemic!!! The excellent Propertypal team (Thanks Damian and Nicole) managed to get the application submitted to the lender just in time before; the nationwide lock downs kicked-in, the property viewings and valuation visits being put on hold and the mortgage lenders withdrawing low LTV products off the market. My offer had been accepted for my dream house.... and right in front of my very own eyes everything seemed to be falling apart... it was a truly nerve-racking time. However, the propertypal mortgages team kept the communication going through the more than three months wait between the application being processed and the on-site valuation taking place.Well, finally the offer came through five days after the onsite valuation was completed... Happy days!!!Excellent job!!!, Thank you very much Properypal mortgages team.

Fred · 1 July 2020

★★★★★ 5/5

Trustpilot

Professional, friendly and efficient service

From the first consultation to the message confirming our mortgage offer, propertypal have been nothing but professional, polite and extremely efficient in finding us the best option to buy our own first home. We are so grateful to the whole team, especially Catherine who did a great job of helping us find the right mortgage for our situation and kept us informed all the way through. Thank you all so much!

Victoria · 8 April 2022

★★★★★ 5/5

Trustpilot

Absolutely outstanding service!!

Absolutely outstanding service!!! From start to finish, I have been subjected to the most seamless mortgage process and outstanding customer service I could have imagined. Not one single moment of stress, worry or wait experienced throughout this process and I am delighted with everything. Nicole and Owen were first class in all communications with me and were always there to answer my questions and queries.I cannot express how great this has been...a million miles away from how I thought my first mortgage application would go. Thanks You All!

Lee · 10 February 2020

★★★★★ 5/5

Trustpilot

Fantastic for First-time Buyers!

100% recommend PropertyPal mortgages! The team have been amazing throughout. They made everything clear and simple, which was brilliant for us as first-time buyers. We dealt with Kelly, Catherine, Bebhinn, Holly and Ian. They were all friendly, helpful, professional and quick to respond to emails. It was easy to communicate with them and provide information/documents. No such thing as stupid questions either. We are very pleased with the service!

Lisa · 22 March 2022

★★★★★ 5/5

Trustpilot

Brillant experience and knowledge

Absolutely delighted with the service from Peden Knowles. I had a bit of a complex ask, with getting a second mortgage but the team were amazing dealing with everything, I got regular updates and was kept in the loop with every step. The mortgage process can be daunting but this time around, it was so straightforward and stress free thanks to all the team. I couldn’t recommend enough!

Claire · 26 February 2026