Trusted Agent profile · Belfast, Northern Ireland

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F5 Property Limited Belfast reviews

4.9

★★★★★ Excellent

167 reviews across 2 platforms

17 Malone Road, Belfast, Northern Ireland, BT9 6RT

F5 Property Limited's office in Belfast, Northern Ireland, at 17 Malone Road, is rated 4.9 out of 5 across 167 reviews on two platforms, including 147 Google reviews rated 4.9.

Google logo

4.9 / 5

147

Reviews on Google

This office

View Agents logo

5.0 / 5

20

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About F5 Property Limited Belfast

F5 Property Limited, originally established as Intralet in 1996, is a family-run estate agency business specialising in residential property lettings, management and sales. We are highly experienced and we use professional photography and local web portals to optimise marketing, resulting in almost always achieving long-term continuous occupancy for our clients. We provide landlords with comprehensive monthly financial and management reports and at the end of the financial year, can also furnish our clients with Land and Property reports in standard HMRC format. Prospective tenants can submit their tenancy applications online and sign tenancy agreements digitally, greatly simplifying and reducing the time taken to secure a tenancy. Once a tenancy has begun, tenants can log maintenance and repair issues on-line and our dedicated maintenance manager ensures work is prioritised and completed without delay.

Reviews

Every review we hold for the Belfast office, from every platform, shown as written. First names only.

5/5

Google

My daughter and I had the most positive experience with the team at F5 Property. The service was so professional but yet very personal. The company have a huge attention to detail which was very surprising as compared other estate agents …

Nicki · 22 April 2024

Agent replied · 28 October 2023

Hello Nikki, I am delighted to hear that you have been pleased with the service you’ve received since moving in a few months back. Our maintenance manager Kieran goes to great lengths to attend to repair issues in a timely manner and it is … More

5/5

Google

Since last 2yrs I have been a tenant of F5 Property, its been an excellent experience. All the maintenance and concerns were solved within no time. The team is very much approachable and kind. Will definitely recommend them to anyone in need.

Feba · 20 March 2024

Agent replied · 28 October 2023

Thank you, Feba. We really do appreciate having tenants like you who report maintenance and other repair issues in good time. This is very helpful as it enables us to promptly deal with minor issues before they would otherwise become costly … More

5/5

Google

Fantastic business to deal with. Customer service has been excellent from the very start. Rapid response to any issues I have encountered at my rental property, ensuring the problems are always resolved quickly. Communication along the way is always of the highest standard, so you always know where you stand. Great people to deal with, I couldn't recommend more

Eamonn · 11 December 2022

Agent replied

Hi Eamonn, thanks very much for your review and positive comments. Providing a top notch customer service is a key priority for us, with a focus on clear and timely communications, and the prompt management of any maintenance issues that may arise. Regards, James

5/5

Google

The guys at F5 were a pleasure to work with from start to finish. Always easily reachable any time of day and very quick to assist with any maintenance issues. I couldn't recommend F5 highly enough to anyone looking to rent.

Mark · 20 March 2024

Agent replied · 30 September 2023

Hi Mark, thanks very much for taking the time to leave a review for us. We appreciate your positive comments and are particularly pleased that you found the maintenance element to work well. Kieran, our Maintenance Manager, works very hard … More

5/5

Google

F5 Property Limited are excellent real estate agents. They were so so helpful and responsive throughout our entire tenancy and even afterwards when we needed references. Any problems we had were fixed immediately and the process was so easy …

Charlotte · 20 March 2024

Agent replied · 30 September 2023

We are delighted to receive your very thoughtful and positive review Charlotte, many thanks indeed. Good luck in your travels and hope everything goes well for you. Best wishes, James

5/5

Google

The team at F5 are such a breath of fresh air never had such a painless, quick and prompt service from estate agents in my 10 years of renting. Thank you so much!

Peter · 25 July 2024

Agent replied · 24 August 2024

Hi Peter, thanks very much for your complimentary review. We are delighted that your experience has been a positive one and we will do what we can to ensure this continues. Best wishes, James

5/5

Google

It’s been such a positive experience renting with F5 Property. James and Christine are both professional and approachable, and we’re never kept waiting when we approach them with any queries or maintenance issues. It’s been a breath of …

Colleen · 20 March 2024

Agent replied · 24 June 2023

Hi Colleen, thanks very much for your excellent review and your very kind words. We are delighted that yours has been a positive experience. I should add that much of the credit must go to Kieran, our Maintenance Manager, who works very … More

5/5

Google

My Mum and I have had an absolutely 5 star service from F5 property, The only estate agents we have found who really really do care about their tenants(and there’s not many out there that do) …

Zoe · 22 April 2024

Agent replied · 28 October 2023

Hi Zoe, thanks very much for taking the time to leave a review for us, and for your kind comments. We aim to provide an efficient and high quality service to our customers from the application stage to the point at which a tenancy ends, and … More

5/5

View Agents
Tenant

An excellent agent, quick response to issues, friendly and understanding, genuinel care for tenants

I would just like to commend Brian, Christine and Kieran at F5 Property Ltd on the service they have provided my wife and I as tenants. They have treated us with respect and are quick to respond when there are any issues. This is a family business which has grown without losing the personal touch with tenants.

Rory · 25 August 2017

5/5

Google

F5 are superb, it is the level of service which is excellent always prompt and efficient and I would highly recommend the team to potential property clients in the market tenant and landlords. Top class

Tom · 20 March 2024

Agent replied · 28 October 2023

Many thanks for your review Tom. It's always great to hear such favourable comments. Best wishes, James

5/5

Google

I have been using F5 property for 10+ years. They are very professional, efficient and genuine in all of their communications. I feel confident that they will do their upmost to secure the best possible tenant and manage any issues that arise thereafter efficiently. No hesitation in recommending F5 property.

Bernie · 10 January 2023

Agent replied

Hi Bernie, thanks so much for your positive review and your recommendation. We really do appreciate it. Regards, James

5/5

Google

Great service provided by F5, the team are always very prompt at responding to contact or requests. Would recommend anyone looking for rentals in the Belfast area use F5. Thanks

Emma · 18 April 2024

Agent replied · 21 March 2024

Hi Emma, thanks for taking the time to leave a review for us, and your positive feedback. We believe that clear and timely communication is an essential element of good customer service and are delighted that this has been your experience. Best wishes, James

5/5

Google

Great experience with F5. As first time movers they’ve been there every step of the way, helping us with any questions we had at any time. They’ve been so attentive and made sure we were comfortable with the process. Brilliant company couldn’t of made our experience any better!

R_ · 11 November 2022

Agent replied

Hi R, many thanks for your review. We aim to make our processes as customer friendly as we can, particularly for tenants who are renting for the first time and may be unfamiliar with what is involved, and we are very pleased to hear that you had a positive experience in this regard. Regards, James

5/5

Google

I highly recommend F5 Property Limtied. They are professional, efficient, and are quick to attend to any maintanence issues. They also genuinely care about their tenants.

Nicola · 23 May 2024

Agent replied · 24 August 2024

Hi Nicola, thanks very much for taking the time to leave a review for us, and your kind words. The team works very hard to provide a professional and high quality service to our customers, and we are always delighted to receive positive feedback. Best wishes, James

5/5

Google

I'd recommend F5 to anyone. They were very helpful and the flat I rented was ideal. If I was living in Belfast again I'd hope to rent with them.

Rory · 20 March 2024

Agent replied · 30 September 2023

Thanks Rory. All the best for your new adventures. Brian

5/5

Google

Have been a tenant with F5 for 3 years across two properties and would recommend them to family and friends. They provide a great service and I felt I could trust them to treat tenants well. Always responded promptly to maintenance requests and made moving in and out very simple.

Olivia · 14 July 2022

Agent replied

Hi Olivia, thanks very much for your review and favourable comments. We are delighted that your experience has been positive and appreciate you taking the time to leave a review, kind regards

5/5

Google

Have been with F5 for 3 years and they have always been helpful and quick to reply to any query or issue. I interact with Kieran, Christine and James most and cannot say anything but positive things as to how they deal with everything! Definitely make renting easier!

Deirdra · 14 July 2022

Agent replied

Hi Deirdra, thank you for your kind words and positive comments, we really appreciate you taking the time to leave a review. We take great pride in what we do and are always delighted to hear from a satisfied customer!. All the best!

5/5

Google

I found Christine and all of the staff at F5 very helpful and responsive at all stages of my tenancy - getting signed up initially, dealing with any maintenance and getting things wrapped up at the end. No complaints whatsoever. Would definitely recommend F5.

Tony · 11 December 2022

Agent replied

Hi Tony, many thanks for taking the time to leave a review for us, and your lovely comments. Regards, James

5/5

Google

Very friendly and helpful estate agents. Very smooth process at the beginning of the tenancy and always quick to act on any maintenance repairs. Highly recommend!

Fiona · 20 March 2024

Agent replied · 24 June 2023

Hi Fiona, thanks very much for your kind review and positive comments. We aim for a very high level of service in all areas so are always delighted to receive such feedback. All the best with your forthcoming move. Regards, James

5/5

Google

Excellent service from the F5 properties team members at Belfast. Had absolutley zero issues and we enjoyed our long time stay as tenant.They are always fast to respond to queries and very professional. The team was always incredibly helpful and I highly recommend f5 property limited for tenancy service!

Yogesh · 11 March 2022

Agent replied

Hi Yogesh, thanks for taking the time to provide this testimonial and for your kind comments. We are always delighted to receive such positive feedback about the quality of our service. Many thanks again and all the best.

5/5

Google

Great property management company. Very considerate and responsive to repairs. I have been a Tennant with f5 for a very long time and they have always looked after me. I once over paid them and they were very quick to flag up.PositiveResponsiveness, Quality, Professionalism, Value

Jennifer · 25 August 2022

Agent replied

Hi Jennifer, thank you for your review and lovely comments, we appreciate you taking the time to do this and are delighted that you are happy with the service you receive. Regards

5/5

Google

Fantastic company. Clear communication throughout the process of securing my rental and moving in. Always know they are available if support needed. Highly recommend!

Andrew · 20 March 2024

Agent replied · 28 October 2023

Hi Andrew, we appreciate you taking the time to leave a review for us and are delighted with the positive comments. Best wishes, James

5/5

Google

We had some issues with our property shortly after moving in but immediately on reporting, F5 Property contacted the required personnel to get these sorted out for us and gave us regular updates on the progress. Much happier in our house now!PositiveResponsiveness, Professionalism, Value

Aveline · 25 August 2022

Agent replied

Hi Aveline, thanks for taking the time to provide a review and we appreciate your positive comments. Regards

5/5

View Agents
Tenant

Brilliant!!

I rented a flat through F5 Property and had a brilliant experience. Very friendly, personal and professional. Everything was so easy from arranging to view the property to signing the tennancy agreement to gettting something fixed in the property. I would highly reccommend F5 property!!

Andrew · 9 March 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about F5 Property Limited Belfast

How many reviews does F5 Property Limited Belfast have?

F5 Property Limited's Belfast office has 167 reviews across two platforms: 147 on Google, 20 on View Agents.

What is F5 Property Limited Belfast's rating?

F5 Property Limited Belfast is rated 4.9 out of 5 across all 167 reviews, and 4.9 out of 5 on Google from 147 reviews.

What do landlords say about F5 Property Limited Belfast?

10 reviews from landlords, rated 5.0 out of 5 on average. For example, Rick wrote: "Brian and Christine have been managing the let of my property for a number of years. During that time I have found them to be consummate property management ..."

What do tenants say about F5 Property Limited Belfast?

10 reviews from tenants, rated 5.0 out of 5 on average. For example, Andrew wrote: "Just finished my 12 month lease with F5 property and have to say I'm EXTREMELY delighted with the service and professionalism that has been shown to me. Tenacy ..."

Where is F5 Property Limited's Belfast office?

F5 Property Limited Belfast, 17 Malone Road, Belfast, Northern Ireland, BT9 6RT.

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