Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIn Belfast I rented an apartment via F5 Property for 4+ years.
Everything about F5 was great! When I first moved to Belfast I was viewing different properties in different neighbourhoods and of all the estate agents I dealt with, F5 were the best. Christine was always easy to deal with for viewings. She was very accommodating and it was always so easy to get communicate with her. I told her what kind of neighbourhoods I was interested in and she was able to guide me towards viewings that best suited my circumstances.
Everything was so smooth when it came to paying the deposit and signing into a lease. The property was ready as agreed with no setbacks.
I was advised of all the block management details and supports that they provided. I was even given a brand new bed when I moved into my apartment because the old one was squeaky. Everything was actioned so efficiently.
I was allowed to put my own plants and artwork into the apartment. Inspections were carried out about once a year to help make sure everything was in good shape with the apartments. There was never any random visits or inconvenient processes introduced.
I was always given plenty of notice to renew my lease every year and in the end when I had to move out F5 facilitated a seamless process and my deposit was returned. The quality of the property that I rented off them was also excellent - nicely insulated, comfortable, very nice.
I would highly reccomend F5 above all other estate agents for rentals in Belfast. In my experience they were the best. If I return to Belfast I will be reaching out to them again without hesitation.
Ross · 22 May 2026
Agent replied · 22 August 2026
Hi Ross, thanks very much for taking the time to leave such a thoughtful and detailed review. It truly means a great deal to all of us at F5 Property.
We’re delighted to hear that your experience with us over the past 4+ years was such a positive one, from your initial property search right through to moving out. Providing a smooth, responsive and professional service to our tenants is something we take great pride in, so it’s wonderful to know that this came across throughout your tenancy.
Christine will be especially pleased to read your kind comments. We always aim to make the rental process as straightforward and stress-free as possible, while ensuring our tenants feel comfortable and supported in their homes.
Thank you again for your recommendation and for choosing F5 Property during your time in Belfast. We wish you all the very best for the future and would be absolutely delighted to assist you again should you return to Belfast one day. Best wishes, James
★★★★★ 5/5
GoogleF5 property have been the best estate agents I have came across to date! My partner and I have rented one of their properties for the last two years. They made the application and move in process smooth and efficient. They were always contactable via phone/email and communicated information in a timely manner. Maintenance issues were always dealt with promptly after being reported on their online site. An espeically big thank you to James and Christine! Would highly recommend :)
Ben · 20 October 2025
Agent replied · 20 March 2026
Hi Ben, thanks very much for leaving such a thoughtful and positive review. It has been a pleasure having you both as tenants and you made our lives easy because you looked after the place so well, reported maintenance in a timely manner and were great communicators. Best wishes, James
★★★★★ 5/5
GoogleI had been with F5 property for 3 and a bit years and they were a pleasure to work with. Always easy to reach and incredibly quick with responding to maintenance requests, no matter how big or small. They have always been very supportive and accomodating, particularly around move-out time. They have always been very helpful and I would definitely rent off them again. Big thank you to Christine, James and the rest of the F5 team!
Ciaran · 20 September 2025
Agent replied · 20 March 2026
Hi Ciaran, thanks for leaving a review for us and your positive comments which we appreciate. Much credit must go to our maintenance manager, Kieran, who goes to great lengths to attend to repair issues in a timely manner so it's great to have that recognised. Best wishes, James
★★★★★ 5/5
GoogleWe rented a property with F5 for five years, great experience and highly recommend. James, Brian and Christine are all friendly, professional and helpful! Thank you for everything guys :)
Lyd · 20 December 2025
Agent replied
Hi Lydia, many thanks for the 5 star rating, really appreciate it!
★★★★★ 5/5
GoogleF5 are an excellent property management company. They have managed a rental property for us for approximately 8 years, and we find the entire team (Christine, Brian, Kieran, and James) a pleasure to work with. They are professional, …
Ivor · 22 August 2025
Agent replied · 18 April 2025
Hello Ivor, thanks very much for your kind words. Effective property management is very much a partnership between all parties and your review reflects this very well. Tenants who are treated fairly by their landlords will in turn act in a … More
★★★★★ 5/5
GoogleF5 property has made renting in Belfast so much easier for us. From start to finish we have had such a pleasant experience. From the super friendly team, the attentiveness and timely responses, right through to the hard working maintenance team, nothing has been too much to ask. James, Christine, Kieran and the rest of the team are dedicated and professional, and make up a brilliant letting agency who really care about their tenants. We highly recommend F5 Property - a team that takes the stress out of renting and have went above and beyond to ensure a straightforward and enjoyable letting process.
Niamh · 20 October 2025
Agent replied · 20 March 2026
Hi Niamh, we really appreciate you taking the time leave this very complimentary review and positive comments. From our perspective, it was a real pleasure having you and Ben as tenants over the past two years. We would particularly want to thank you for looking after the property so well and leaving it in excellent order on your departure. Best wishes, James
★★★★★ 5/5
GoogleWe've been renting from F5 for close to 9 years and have been delighted with the services provided.
Any maintenance issues are resolved quickly. The whole process from first viewing of the property to all paperwork's were handled swiftly and professionally.
The F5 team themselves are friendly, personable and easy to contact.
John · 22 May 2026
Agent replied
Hi John, thanks very much for your generous review and kind comments. We are delighted that you are happy with the service. Regards, James
★★★★★ 5/5
GoogleBeen well looked after by Christine and her team(Brian,James and others) during the year I lived in Belfast.I am not from NI and they did not neglect my application because of my young age and nationality.All the documents and terms are electronised and straighforward before move in. No rental is perfect but Christine can always manage to send the maintance team next day to fix the issue,herself is easy to contact and reply very swiftly.They have a mature electronic report form so I don't need to ring her about everything. Even for small things that are out of her bussiness scope she does gives me advice and solution. I could not recommend this company enough but actual appreciation to Christine herself.
Brian
Brian · 29 June 2023
Agent replied · 29 July 2023
Thanks very much for your review, Brian. We know how busy everyone is and it is therefore greatly appreciated when people take the time to draft these testimonials. It has been great having you as our tenant in Redwoods and I wish you well for the remainder of your tenancy. Thanks again. Brian
★★★★★ 5/5
GoogleBeen well looked after by Christine and her team(Brian,James and others) during the year I lived in Belfast.I am not from NI and they did not neglect my application because of my young age and nationality.All the documents and terms are electronised and straighforward before move in. No rental is perfect but Christine can always manage to send the maintance team next day to fix the issue,herself is easy to contact and reply very swiftly.They have a mature electronic report form so I don't need to ring her about everything. Even for small things that are out of her bussiness scope she does gives me advice and solution. I could not recommend this company enough but actual appreciation to Christine herself.
Brian
Kurumi · 28 June 2023
Agent replied · 25 November 2023
Thanks very much for your review, Brian. We know how busy everyone is and it is therefore greatly appreciated when people take the time to draft these testimonials. It has been great having you as our tenant in Redwoods and I wish you well for the remainder of your tenancy. Thanks again. Brian
★★★★★ 5/5
GoogleBeen well looked after by Christine and her team(Brian,James and others) during the year I lived in Belfast.I am not from NI and they did not neglect my application because of my young age and nationality.All the documents and terms are electronised and straighforward before move in. No rental is perfect but Christine can always manage to send the maintance team next day to fix the issue,herself is easy to contact and reply very swiftly.They have a mature electronic report form so I don't need to ring her about everything. Even for small things that are out of her bussiness scope she does gives me advice and solution. I could not recommend this company enough but actual appreciation to Christine herself.
Brian
Beer · 22 June 2023
Agent replied · 24 June 2023
Thanks very much for your review, Brian. We know how busy everyone is and it is therefore greatly appreciated when people take the time to draft these testimonials. It has been great having you as our tenant in Redwoods and I wish you well for the remainder of your tenancy. Thanks again. Brian
★★★★★ 5/5
GoogleF5 Property Limited provided an outstanding service from start to finish. The team was professional, approachable, and always ready to answer any questions. Their expertise and dedication made the entire property process smooth and stress-free. I highly recommend F5 Property Limited to anyone looking for a reliable and trustworthy estate agency
Abujour · 1 April 2026
Agent replied · 22 April 2026
Hi Abujour, thanks very much for your review; we really appreciate you taking the time to do this and are delighted that you have had such a positive experience. Best wishes, James
★★★★★ 1/5
GoogleSo unprofessional. Asked me to call them, i did, then to call back Monday, made contact, then they forgot to meet me at the apartment I was wanting to few. Got out of work early and they just said they forgot. Not a call or anything. Shame as seemed lovely. But no common courtesy.
P · 20 February 2026
Agent replied · 20 March 2026
Hi, I am truly sorry I missed your viewing. This was a genuine oversight on my part during an exceptionally busy period, but that’s no excuse and I completely understand your frustration, especially after you left work early. I should have communicated better and apologise sincerely. We pride ourselves on the quality of our service but have fallen short on this occasion. If you’re still searching and see a property on our website that may be of interest, please let me know and I will do my best to help. Regards, Christine
★★★★★ 5/5
GoogleHad a brilliant experience with F5 properties while renting a property last year. From the beginning, the rental process was extremely smooth from the viewings and paperwork.
F5 were more than accommodating. There was no problem too little or small and any issues were resolved immediately. Noted that there was an online repair system which was extremely convenient for any last minute issues. James and Christine were more than helpful and would recommend as estate agents.
Hannah · 4 March 2023
Agent replied
Hi Hannah, thanks very much for the great review and best of luck with your forthcoming move. Regards, James
★★★★★ 5/5
GoogleGreat experience renting with F5.
For starters, the whole process starting from scheduling viewings to handover of the rental property is so concise and absolutely hassle-free.
All the applications/signing of contracts were done online and completed seamlessly. If you have any questions or queries, the answers are clear and concise, also I found that the people from F5 ( Christine & Brian) are patient and professional. Huge thumbs-up!
Also the handover process was brilliant, Christine took the time to explain all the ins and outs of the property, and also shared ample information about who to get in touch with in case we ran into any problems. Very thankful for this!
Would 100% recommend.
Sweta · 28 August 2022
Agent replied
Hi Sweta, thanks very much for taking the time to leave us a fantastic review, we really appreciate it and are delighted that you have had such a positive experience. I hope you are settling in ok and you know where to reach us if you have any questions, regards James
★★★★★ 5/5
GoogleJust finished my 12 month lease with F5 property and have to say I'm EXTREMELY delighted with the service and professionalism that has been shown to me.
Tenacy was applied for and signed online?!? NO TRIPS TO BELFAST OR TRYING TO FIND PARKING! Uploaded my ID and my details all online and signed for my agreement digitally!
Picked the property up and was greeted by Christine who was extremely friendly and helpful... (She even arrived earlier to sign for our virgin internet parcel) which I thought was very thoughtful!. The place was very clean and Christine was very knowledgable in giving advice on what type of cleaners we should use and what we should avoid!
Brian was more back office role and sorted all the administration and forms out and had organised the repairs and everything else out... I literally had nothing to do as this was all organised and prepared for me!
F5 were only ever an email away... our shower had broke and leaked everywhere... i reported this ONLINE whilst in work and the shower was fixed and repaired for me arriving home! The online maintenance repairing is amazing and convenient.
The best way to describe F5 is "the professionalism and organisation of a large established business and the feel and personalisation of a family one"
Wish I could give you constructive criticism but I literally can't think of anything.... Good luck in the future Brian and Christine!PositiveResponsiveness, Quality, Professionalism
Andrew · 25 August 2022
Agent replied
Hi Andrew, thanks for taking the time to give us a review, and for your very kind comments as to the quality of the service you received during your tenancy. All the best to you too!
★★★★★ 4/5
GoogleJust finished our year long rental agreement with F5 property. When we moved in there were a lot of issues due to previous tenants, it was frustrating. However, I must say, it was an easy process to log the issues with the agency and they were quick in responding and attending to the issues. Despite the moving in process, it was a complete seamless process moving out and Christine accommodated to collecting keys prior to our move out date to suit us. Overall happy with the service from Christine and Brian.
Michaela · 11 March 2022
Agent replied
Hi Michaela, thanks very much for your review and we are delighted that the issues early on were resolved to your satisfaction, and that your overall experience appears to have been a positive one. Many thanks again
★★★★★ 5/5
GoogleJust finished my lease with F5 property and have to say I'm very delighted with the service and professionalism that has been shown to me.
The tenancy process was applied for and signed online. Very handy.
The property was properly clean when picked up and Christine was very knowledgeable in advising on what type of cleaners we should use and what we should avoid.
F5 was very easy to contact through email during all the lease period and they offer an online maintenance repairing app that works very well and is very convenient.
João · 11 March 2022
Agent replied
Hi Joao, thanks very much for your review and, in particular, for taking the time to provide meaningful comments on the different aspects of our service that you valued. Providing the highest quality of service is our aim and it's always great to hear when a customer has had a positive experience, many thanks again
★★★★★ 5/5
GoogleGreat experience with these agents. We've let from them for 5 years and never had an issue. Always communicative and quick to respond whenever we had a problem in the house (which was rarely over the 5 years of our rental). The whole team, especially Kieran and Christine were always friendly, helpful and a pleasure to communicative with. Having worked in the industry myself, I think they are one of the best agents in Belfast we've dealt with. Wouldn't hesitate to recommend them!PositiveResponsiveness, Professionalism
Yaseena · 25 August 2021
Agent replied
Hi Yaseena, thank you for this testimonial. We’re delighted that you’re still happy with our service after all this time. Looking at our system, I can see that you actually rented from us at another property, over eight years ago, way before you moved to this property in Comber. That’s a long time! Thanks again.
★★★★★ 5/5
GoogleI have worked along side F5 Property for the past several years. In that time I have been really impressed with not only their professionalism and dedication but also with their systems of work in place for both planned and reactive maintenance. I would wholeheartedly recommend F5 Property to not just landlords looking to rent or sell their property but also to prospective tenants who can be assured of dealing with a very approachable family business.
Julian Crothers
Energy Solutions NI
Julian · 18 January 2025
Agent replied
Julian,
thanks very much for this review. We particularly appreciate your reference to our professionalism and to the systems we use for managing maintenance issues.
F5 has always focused on ensuring that repairs and maintenance are dealt with in a timely and cost-effective manner that is fair to landlords and tenants alike.
Thank you also for continuing to be a valued member of our core team of trust-worthy and responsive contractors and suppliers, whose dedication and reliability has been invaluable in helping us maintain high levels of service to our clients over the years.
Brian
★★★★★ 5/5
GoogleI have now rented with F5 twice in the past 5 years and I cannot recommend them highly enough. Every accommodation i viewed with them was of great quality in good locations at very reasonable prices. Anything we ever needed while living at their accommodation was always sorted very quickly and I am extremely pleased with my experience. If i am ever looking accommodation in Belfast again I will 100% be contacting Brian and Christine first! :)PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 25 August 2020
Agent replied
Hi Ryan, apologies for the late response. It was great having you back with us again last year. It's always nice to see people coming back to rent with us for a second time. I hope everything is going well for you.
★★★★★ 5/5
GoogleI rented from F5 Property for over 3 years and have had a brilliant experience. Being new to Belfast, Christine was so lovely and a pleasure to deal with. The tenancy agreement and maintenance reports are so easily set up and dealt with online. If I had any issues at all, they would be solved promptly. They house I rented was amazing and never had any major trouble with it. I moved out as I was moving home again to have a baby but would of gladly stayed on for another while if the circumstances were different. I would definitely recommend F5 Property to anyone looking to rent an apartment/house as they are very easy, professional and friendly to deal with. :) Thanks again.PositiveResponsiveness, Quality, Professionalism, Value
Maria · 25 August 2020
Agent replied
Thanks very much for your kind words, Maria. It was our pleasure having you as our tenant for the past few years. Best wishes for your big event - big changes ahead for you :-)
★★★★★ 5/5
GoogleF5 are by far the best agents we have ever used.
They are easily contactable, friendly and nothing is a problem. Whether its just a small question about something regarding the property or a larger problem (like a boiler issue) they are quick, efficient and extremely helpful.
They have a really handy online system where you simply log an issue and we have always heard from them immediately.
Their caretaker Kieran is also easily contactable, friendly and extremely knowledgable no matter the issue.
Christine and Brian treat you with respect and actually care about delivering a quality service. They are not the run of the mill letting agents.
Look no further if you want to be looked after.
Peter · 24 June 2020
Agent replied
Thanks very much for your review, Peter. We’ve received some fantastic feedback over recent years in relation to our repairs reporting systems, which are conscientiously overseen by F5 Property’s Maintenance Manager, Kieran Quinn. As well as prioritising and organising maintenance works arising from the online reports, Kieran ensures that all gas, electrical and other safety checks are carried out in a timely manner. This element alone is pivotal to the ongoing success of F5 Property Limited as managing agents and it is therefore most gratifying to see such positive and direct feedback. Thanks again. Brian
★★★★★ 5/5
GoogleI've been renting out my house with F5 Property now for 7 years and I am extremely happy with their service. Christine and Brian will spend time ensuring I get the right tennents for my property. I always get informed of any maintenance issues and its good to know the tennents are being looked after aswell. You definitely get the personal touch with F5 Property and I would highly recommend them.
Gillian · 11 March 2022
Agent replied
Hi Gillian, thanks very much for your kind words in such a thoughtful review. Glad you’re happy with the service we provide and in particular with Kieran’s management of maintenance issues
★★★★★ 5/5
GoogleI appreciate the work F5 property limited doing.They help people with renting the house .I can say they are approach able, kind and professional.Me being new to Belfast they made me so comfortable with their good quality service..Quick response for all the queries I had .
I would highly recommend my friends to select them for their search,coz they are indeed helpful and responsive .
Many thanks to the team of F5 property limited.Speacial thanks to Christine.
Jimcy · 15 February 2021
Agent replied
Thank you, Jimcy. Hope you're enjoying Belfast and we greatly appreciate your kind remarks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.